Plesk 12.x / Linux :: New Websites / Domains Only Load Default Page?
Jul 9, 2014
I am creating new sites in my panel and they are only loading the default page.
The IP is pointed correctly or I would not get the default plesk page.
All the other service seem to work ok. I can ftp in and I can edit files with the online file manager.
If I use the preview feature I can see the changes I make to the files, but that is the only way.
I looked in /var/www/vhosts/system/ and the conf files are present.
What else can I check to see why the sites are not working?
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Dec 4, 2014
I have suddenly lost all of the websites on the plesk panel server 12.0.18. One of the domains was being used to spam and so I started blocking stuff and removing some of the offending files and folders and the spamming stopped.
However it got to a point where I needed to restart the server and although it was working before the restart, once I did restart it it stopped working. All domains are loading nothing and the access_log looks like nginx or FastCGI is trying to redirect the page somewhere. The bootstrapper repair log file states:
"Details: PHP Warning: include_once(Template/Writer/Webserver/Apache.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/Loader.php, Line: 97"
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Jul 23, 2014
I have added name servers and they should be propagated fully as I created them 3 days ago.
The issue is that the domain using these name servers loads fine and then after awhile it goes back to the Plesk default page.. Then after awhile it shows again, etc. I have run reconfiguration command, have restart bind and Plesk. Not sure what else I can do.
This is sort of a test domain I wanted to get working before switching my main sites to these name servers.
domain is webdevoman.com
nameservers are ns1.talkdevelopment.org and ns2.talkdevelopment.org
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Dec 26, 2013
My one website & all it's sub-domains automatically showing Plesk Default Page . After checking further, I found websites were stopped on the server . I manually started them but after few hours again same status . I repeated the same thing several times but issue not fixed.
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Jun 2, 2015
I am currently unable to access the Plesk control panel except from the web server itself. When I try any of the following options, all work on the server itself but externally all I get is the default Tomcat page.
https://server_name:8443
https://anydomain.com:8443
https://local_ip_address:8443
https://external_ip_address:8443
I don't know if the problem is on the server itself or something within our firewall - we use Microsoft Forefront TMG. The port 8443 is open, and the Tomcat page is being served. All websites working fine, both internally and externally. The server itself is in a DMZ on the network.
The server is running Centos 7 with Plesk 12.
I just noticed that when adding a new domain, I am warned that the domain resolves to another IP address - the external one. Currently, the IP address set up in Plesk is the internal (192.168...) address. Could it be that I need to change this to the external?
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Jul 14, 2012
I upgraded from 10.4.4 to 11.0.9 and saw no errors in the process, everything was fine. However when I checked the sites after, all of them (including sub-domains) were showing the default domain page. All the files are still there no problem, and as a test I deleted a subdomain a recreated it and it worked fine.
I have a feeling it's something to do with IP addresses (I currently have two set up - most sites use one and about only 5 use the other) as going to the subscription and changing the IP address over to the other one then back to the original seems to make the site show up for most sites. I can't do this on all sites though - any commands to reconfigure everything and get it all back in to place?
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Jan 13, 2015
I disabled a site, and instead of getting the default placeholder when visiting the domain, I get another web site that I host.
[URL]
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Mar 27, 2015
I am migrating my old environment from Plesk 10.4.4 on Ubuntu 10.04 to Plesk 12.0.18 on Ubuntu 14.04. I was able to migrate the sites from the old server over to the new server with little issue. The new server configuration with Apache and Nginx wasn't working for me, so I disabled Nginx and reconfigured all domains. I moved each site over one at a time and tested them, resolving issues when they arose, and moved on to the next domain. One thing I did not notice at the time, was the server would intermittently display the default parallels index.html page on the sites.
I would test one site, see it is working, and move to the next, etc. I would then retest the sites and they would display the index.html page. I have tried reconfiguring each domain, restarting Apache to no avail. One site I have is a static site, whereas all of the others are Drupal sites. The static site would display once Apache was restarted, but will go back to the default page after a while. The same thing occurs with the Drupal sites as well. It is just like the sites are shutting down for some reason.
I have checked the log files, and have not come across anything out of the ordinary. I have followed several threads which discussed DNS. The issue occurs when DNS is turned on, and when it is turned off. I do not use DNS on the server since the DNS records are being managed elsewhere. I have even added the correct name servers under each subscription in our system. I have used the Web Server Configuration checker and receive one warning. I followed the steps in [URL] .... I queried the psa database retrieving an Empty set (0.00 sec). Nothing seems to work. One minute the site is there, the next is the default page. As of right now, I am unable to put this server into production since it is not behaving as it should.
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Jan 12, 2015
Impossible to find a way to show, by default, all domains and websites...
When I log on the Plesk Admin, I come first on a list of websites and domains, but they are not «all» listed. I have to go to the full bottom of the page to click on «Show all».
I didn't find a preference or anything else to change that, and I don't understand why all domains are not listed.
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Jul 26, 2015
I am running Plesk Version: 12.0.18 on CentOS.Earlier today my service provider had a massive issue and my server was down for several hours. Upon it being back online i've restarted but now I cannot load any of my pages. I have 10 domains setup and if I ping their name servers or the server IP i get packets received now.
One of my installed domains is [URL] ... now if you try and load this url you get a time out but if you try to access admin page URL....None of the subscriptions are able to load their websites when i type in their URL and well it worked before it went down.
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Oct 27, 2014
i have a domain registered within PLESK having the same name as the server itself. After a short period of time the domain shows up the PLESK default page instead of the original content located in the vhost httpdocs directory.
To restore the content it's possible to deactivate and re-activate the domain from the customers control panel. But after an amount of time the default page comes back.I first recognized the error after the update to PLESK 12.
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Jan 13, 2015
i've migrate from plesk 11.5 (centos server) to plesk 12 (ubuntu 14). The migrate process doesn't give problems but now (and for all domains), web service doesn't work well in fact works but all domains resolve /var/www/vhosts/default/htpdocs/index.html and not /var/www/vhosts/domain/httpdocs/
The rest of services (mail, ftp...) seems to work ok. I don't know if it's important but as before migrate, we use and external DNS server so in plesk i have DNS server down.
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Oct 20, 2014
When I log into plesk (service provider view) and click on the Domains link on the left, I get an empty page. It isn't blank like there is an error, it has some instructions at the top about creating a customer etc. It just doesn't list any of the domains that are setup on the server. There are several reseller accounts with several domains under each. I've even tried setting up a new customer and adding a domain under the new customer. Still nothing shows up.
I have several other VPS accounts running Plesk 12 with several domains under different customer accounts and the domains all show up on those.
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Jun 3, 2008
I have domains parked on a subdomain. Since i updated the apache configuration with cPanel the parked domains just show the default apache configuration. The domain shows up under parked domains. I can delete the domain and readd then it works. However, that isn't a good option cause there are 100+ domains.
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Feb 5, 2015
i registered some new domains and wanted to add them via Plesk. Before i did that i got the stanard Plesk default page saying that i have to add the domains via plesk as usual.
When i did that the domain switched to a white page and is not able to load .html pages, i can load a phpinfo.php or install wordpress etc. but when i try to load a simple .html file with css or something, i only get a whitepage..
i dont know why this is happening, other domains from december are working fine, new ones wont. the error.logs are empty and even after a whole server restart it wont work.I´m using Ubuntu 14.04 LTS Server 64bit + Plesk 12.0.18
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Mar 5, 2015
Every domain that I have added just goes to the default Plesk landing page. I have:
* Added them as new subscriptions
* Added domains to a current subscription
* Verified that the index.html file is deleted
* Verified that vhosts is pointing to proper directory
* Confirmed that sites work when clicking 'preview'
If it matters, this is an Ubuntu install.
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Jan 19, 2015
After doing the upgrade to v12.0.18 when I go in : tools , updates the page does not load . I added to the firewall port 8447 but nothing .
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Feb 18, 2015
I have test server with > VMware CentOS + Plesk 12...And after reboot, plesk "localhost.localdomain" show me "Apache 2 default page"I do this > service httpd restart, and after all ok. (Show Plesk Default page) no apache page.I want normaly reboot server and show "Plesk default page" no apache...
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Mar 31, 2014
I've installed the Plesk Panel onto a windows 2008 server. It's all good, web sites are flowing and I'm really happy with the software. The issue I'm having is a customer has an asp site with an access database. After I uploaded their site, they couldn't write to the database, so I had to manually go and set the permission on the database for the "Plesk IIS Anonymous Account (IUSR_xxx)" user to have modify access on the file.
So my question is this, how can I set up the default hosting account to already allow this and so I don't have to go an waste time tweaking the folders manually trying to find the right permissions?
Also, why is it the Plesk IIS Anonymous account that needed to have it's permissions tweaked and not the "Default Plesk application pool user (IWAM_plesk(default))" which is the user who's configured on the application pool in IIS? I can't see where the Plesk IIS Anon user is being used.
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Oct 17, 2009
I have a pretty 'beefy' VPS (Future Host 'Titanium' plan, 1Gb RAM, equal share, 750 Mb bandwidth, 50Gb disk).
I'm using it mostly to host relatively small, low-traffic Wordpress sites. Right now, there are about 40 domains & blogs set up.
The majority see only a few dozen visitors per day. A few have traffic around 100 visitors, and 1 or 2 may get up to 500 per day.
My question is, what might be a comfortable limit on domains/blogs I can host before I should start thinking about adding a 2nd VPS?
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Jan 27, 2015
how can i move 1 or more Websites to a other Costomer?
Plesk 12.
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Mar 26, 2015
My Plesk installation and websites are slow
OVH VPS
8G ram
100 G Harddisk
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Jul 4, 2015
After rebooting my server, my websites are no longer working.
If I access the plesk machine on the local network by it's hostname, the default Plesk page shows as expected. Everything on 8443 works too.
All hosted sites do not work. FTP DOES work. This seems limited to an http problem of some sort.
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Sep 20, 2014
I have been a solid cPanel / WHM user for the past 2 years, we have now since downsized our hosting requirements and also wanted to cut our panel costs and so we moved to PLESK 12 Web Edition.The server is on a trial license and has been working fine with no problems for the past 2 weeks. Today all of a sudden none of the websites are accessible, although I can ping all IP's on server and login via SSH.I cannot access any websites or hosting control panel, I have disabled IP tables as this was the cause of a problem last time.
Why this happened was there an update at around 5AM this morning which could have caused this?I have restarted the server, I can successfully ping / resolve address from SSH.
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Dec 24, 2007
Our servers Shared IP seems to be loading the first domain name in the httpd.conf file as the servers default page.
I want to change the default page to either our main domain or to the apaches "success!" default webpage.
We're using cpanel. I'm unsure why it's loading the first domain when you load the IP.
It used to load properly but for some odd reason stopped working. I suspect a cpanel update was the culprit.
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Oct 24, 2014
I want to save the access logs of our websites on an external server. If I do this now with the default setup, the gets overwritten every day. The desired file name format whould be: websitedomain-tld-access-2014-10-24.log
How can I tell Plesk to do this and how can I make sure the statistics keep working?
On our other servers we use rotatelogs for this.
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Jan 12, 2008
We have an issue with websites load very slowly in a new server (centos) and we recieve an email from the server stating the following:
IMPORTANT: Do not ignore this email.
The hostname (ns.domain.com) resolves to . It should resolve to
xx.xxx.xxx.90. Please be sure to correct /etc/hosts as well as the 'A'
entry in zone file for the domain.
Some are all of these problems can be caused by
/etc/resolv.conf being setup incorrectly. Please check this file if
you believe everything else is correct.
You may be able to automaticly correct this problem by using the ' Add an A entry for your hostname ' under ' Dns Functions ' in your Web Host Manager
and when we restart "DNS Server (BIND)" or "named" we get as part of the output the following:
view localhost_resolver: received notify for zone 'domain.com': not authoritative
Please find below the contents of /etc/hosts , /etc/resolv.conf and /etc/sysconfig/network:
/etc/hosts:
::1 localhost6.localdomain6 localhost6
# Do not remove the following line, or various programs
# that require network functionality will fail.
XX.xxx.xxx.90 ns.domain.com ns
127.0.0.1 localhost
/etc/resolv.conf :
#domain domain.com
#search domain.com
#nameserver 127.0.0.1
nameserver xx.xxx.xxx.92
nameserver xx.xxx.xxx.93
/etc/sysconfig/network:
NETWORKING=yes
NETWORKING_IPV6=yes
GATEWAY=xx.xxx.xxx.xx
HOSTNAME=ns.domain.com
DOMAINNAME=domain.com
So what could be wrong with the above settings?
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Sep 26, 2007
Is there any function in cpanel that allows you to set your own default page instead of the typical index,default.htm/html?
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May 31, 2009
I'm about to the point where I am ready to host my website. I already have a domain but no hosting plan. In the future I may want to have several different websites each with their own unique domain. I was wondering if I choose a hosting plan for one site, can I use the unused web space for additional domains/websites?
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