Plesk 12.x / Linux :: Loss Of Entire Panel - Upgrade Failed Due To No Access To SQL
Jul 7, 2014
Upgrading was started not half an hour ago from the time this post goes out, all went well until the MySQL was started up. At this point it is screaming at me because it cannot access it due to a missing password. This shouldn't be to much of an issue, as you just follow this post here, [URL] .... However.. when I did that this happened.
Code:
/usr/local/psa/bin/admin --show-password
PHP Notice: Undefined index: PARAMETERS; File: /usr/local/psa/admin/plib/CommonPanel/Exception.php, Line: 266
SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES)
I rent through OVH, so we don't get support access or anything. We just get a 15 site license and that's it so I don't know who to turn to for this.. I haven't ever touched anything in regards to SQL and the likes, all I did was click the upgrade button and this failed me. And now I've pretty much lost everything until this is resolved.
View 1 Replies
ADVERTISEMENT
Oct 28, 2014
I'm getting the following alert in my Plesk 11.5 panel :
1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.
2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.
----------------------------
here the final part of the update log:
----
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
[Code]....
View 1 Replies
View Related
Oct 25, 2014
After last night's attempt to upgrade one of our old plesk servers (10.0.1), on RHEL 5.5, we are left with unfunctional control panel.
Following the KB [URL] ...., we see:
1) no /usr/local/psa/version file exists currently.
2) mysql -uadmin -p`cat /etc/psa/.psa.shadow` -D psa -e 'select * from upgrade_history order by upgrade_date desc limit 1'
+---------------------+--------------------------------+------------+
| upgrade_date | version_info | db_version |
+---------------------+--------------------------------+------------+
| 2010-12-01 10:52:30 | 10.0.1 RedHat el5 109101029.17 | 01090 |
+---------------------+--------------------------------+------------+
as you see the plesk was OLD. No line for the last night's upgrade, though in here.
3) but: rpm -q psa
psa-12.0.18-rhel5.build1200140606.15
So, the installation procedure finished partially, installing net packages, but not really updating all info.
Comparison of the MySQL scheme for DB psa with another server with the new installation shows that some minimal differences in some tables and a couple of missing tables. So, it looks like it _almost_ succeeded.
Comparison of the RPMs installed on the two servers, shows some differences in installed packages and versions. For example, there are 2 versions of psa-backup-manager and 2 versions of psa-migration-manager on the "malfunctioning" machine.
Further runs of the autoinstaller does not work, since it seems to think that everything is fully installed/updated. How to proceed from this point. Control panel does not work...
We've looked through the installation log files and Wonder if there is some log file that we are missing - where shold we look for messages in case of a failed installation?
View 8 Replies
View Related
May 18, 2015
Following the update from 11 to Plesk 12 (and installing latest Ubuntu fixes), the Plesk panel access is broken. Welcome page says:Can not load key: key is empty.And of course, no way to login the mgt interface. All services appear up, so this is only affecting the panel web service.
Fishing out the panel.log, it appears to be at a lower level than I initially thought (see below): experiencing issues after updating from 11 to 12 on Ubuntu (12)?
[18-May-2015 19:46:34 Europe/Berlin] PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
[18-May-2015 19:46:34 Europe/Berlin] Exception: PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
file: /opt/psa/admin/plib/Smb/Exception/Syntax.php
line: 56
[code]..
View 5 Replies
View Related
Dec 25, 2014
is it safe to Upgrade Parallels 11.5 to 12 from the panel
OS
CentOS 5.10 (Final)
Panel version11.5.30 Update #48, last updated at Nov 21, 2014 02:33 PM
View 1 Replies
View Related
Jun 17, 2014
I have a V-Server account with Strato and just upgraded to 12.0.18 through the panel updater. The installation completed successfully, at least the installer gave me no error.
After the installation I tried to login and got the following error (I wasn't able to enter my credentials..):
I tried to repair permissions with:
Code:
/usr/local/psa/bin/repair --restore-vhosts-permissions
Which worked and I could now login. The Panel opened with the following error:
I can access certain areas of the panel without error (i.e. tools and settings etc, but I get the error when I try to access the control panel for single domains etc...)
Here an extract from the panel.log
Code:
[17-Jun-2014 19:49:12 Europe/Berlin] Exception: Permission denied
file: /opt/psa/admin/plib/Lock/Manager/Hierarchical.php
line: 105
code: 0
trace: #0 /opt/psa/admin/plib/Lock/Manager/Hierarchical.php(105): LockManagerClient->__construct()
[Code] ......
View 19 Replies
View Related
May 22, 2014
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
11.5.30 Update #44, Ubuntu precise 64bit
PROBLEM DESCRIPTION
Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.
View 2 Replies
View Related
Aug 4, 2014
I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.
Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:
Code:
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt
The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):
Code:
Installation started in background
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* base: mirror.checkdomain.de
* extras: mirror.checkdomain.de
* updates: mirror.checkdomain.de
[code]....
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.
View 4 Replies
View Related
Jun 21, 2014
ERROR: Zend_Db_Statement_Exception: SQLSTATE[HY000]:
General error: 126 Incorrect key file for table '/tmp/#sql_50f_0.MYI'; try to repair it (Pdo.php:234)
After upgrading to v12 i have no access to the plesk panel. The message above is shown.
View 1 Replies
View Related
Feb 10, 2015
I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?
View 10 Replies
View Related
Jun 12, 2014
I currently run a fair size forum which is running IPB and the new version recommends mysql 5.6. Therefore I decided to go ahead and get this installed. In the process I managed to mess up all my sites completely like a moron and at one point couldnt access anything running modcgi. Now I have fixed almost all of it
Problem: Problem I have now is that I cannot access the plesk panel no matter what I try. Firstly I could not restart the service as it said that the database was missing, and therefore I have restored the PSA database from a backup. The service now restarts however looks slightly different to how I would usually see the restart:-
Stopping sw-engine-fpm: [ OK ]
Starting sw-engine-fpm: [ OK ]
However I cannot access the panel from the usual address. All I get is "Firefox can't establish a connection to the server at husky-owners.com:8443" . Im at a bit of a loss as to where to go from here.
View 4 Replies
View Related
Nov 18, 2014
For some time now the Autoinstaller fails and the Plesk control panel becomes inoperable until I run the stop and then start command for the plesk control panel. Looking at the error log: autoinstaller3.log I see the following output:
WARNING: Third-party Yum repository 'atomic' is enabled, installation may fail.
Since you use one or more 3rd-party repos (say, atomic), be careful when installing different package versions from different repos as this may lead to installation failures. For example, you may encounter a problem if you first install PHP from a 3rd-party repo and then upgrade it using the Parallels repo. To avoid such situations, install and upgdare packages from the same repo.
Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 194, in <module>
main()
File "/usr/local/psa/bin/yum_install", line 189, in main
[code]....
The Yum utility failed to install the required packages.Attention! Your software might be inoperable.contact product technical support.Click to expand...
View 2 Replies
View Related
Jun 23, 2014
I am trying to upgrade my Plesk 11.5.30 install to 12.x but I keep getting an error:
Exception: Failed to solve dependencies:
php-devel-5.4.29-35.el6.art.x86_64 requires php-cli(x86-64) = 5.4.29-35.el6.art
Error: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
I have run the boostrapper repair but the error remains.
View 2 Replies
View Related
Jan 10, 2015
I got error, can`t access to panel:
ERROR: Service_Agent_Exception
Unable to read apache features from the service node: [Sat Jan 10 12:25:03.013856 2015] [so:warn] [pid 32541] AH01574: module actions_module is already loaded, skipping
[Sat Jan 10 12:25:03.014058 2015] [so:warn] [pid 32541] AH01574: module auth_digest_module is already loaded, skipping
[Sat Jan 10 12:25:03.014694 2015] [so:warn] [pid 32541] AH01574: module authz_user_module is already loaded, skipping
[Code] ....
View 2 Replies
View Related
Sep 20, 2014
I have been a solid cPanel / WHM user for the past 2 years, we have now since downsized our hosting requirements and also wanted to cut our panel costs and so we moved to PLESK 12 Web Edition.The server is on a trial license and has been working fine with no problems for the past 2 weeks. Today all of a sudden none of the websites are accessible, although I can ping all IP's on server and login via SSH.I cannot access any websites or hosting control panel, I have disabled IP tables as this was the cause of a problem last time.
Why this happened was there an update at around 5AM this morning which could have caused this?I have restarted the server, I can successfully ping / resolve address from SSH.
View 3 Replies
View Related
Apr 11, 2015
the Error Code is :SQLSTATE[HY000]: General error: 1030 Got error -1 from storage engine Knowledge base says I am out of storage but I am not .But the output of command df -h returns this:
Code:
Filesystem Size Used Avail Use% Mounted on
/dev/vda3 825G 673G 110G 86% /
tmpfs 9.8G 0 9.8G 0% /dev/shm
/dev/vda1 477M 59M 393M 13% /boot
Restarting sw-cp-server doesn't shows any error.However , I was getting some problems with mysql socket and I wasn't able to use the plesk still then currently a custom installation of phpmyadmin lets me access the databases but I can't access any of my websites either (Wordpress). Apache returns 504 Gateway Error .
View 1 Replies
View Related
Aug 2, 2012
I need to upgrade from smartermail 5.5 to latest smatermail 9 . Let me know any option via plesk panel
Plesk 10.4.4 is currently installed my server. Going to upgrade plesk 11
View 3 Replies
View Related
Jul 13, 2015
i want to uprage my plesk panel to 12. But i have this problem
"Parallels Panel pre-upgrade checking... 'wmic.exe' is not recognized as an internal or external command,
operable program or batch file.
FATAL_ERROR: Unable to get IP address"
View 4 Replies
View Related
Nov 4, 2013
I see that, when subscriptions is suspended, backup manager continuous working.
View 2 Replies
View Related
Jun 23, 2014
After Plesk Panel upgrade to 12.x I found a warning showing at Home>Tools & Settings> Database Servers
Warning: Unable to determine the TCP port number used by Microsoft SQL server '.SQLEXPRESS': TCP/IP protocol is not enabled in the server network configuration or the server is configured to use dynamic TCP ports.
To allow your customers to automatically configure firewall for remote database access, manually configure the SQL server to listen on a specific fixed TCP port.Click to expand...
View 3 Replies
View Related
Jun 23, 2014
After Plesk panel upgrade to 12.x webadmin stopped working . It's showing following error
Code:
Server Error in '/' Application.
The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. review the following URL and make sure that it is spelled correctly.
View 2 Replies
View Related
Jan 19, 2007
to get a copy of their entire site onto our servers.
The problem is that they have no backups, and their current host has denied them access to their account. (It's a long story.)
Rather then try and fight with their old host, I wonder if it's easier to just run some kind of "website copy" program and grab a copy of all pages and images, linked files, etc..
Their current website pages are served using an ASP database application, but the copy they need only has to work. It doesn't need to be dynamic, etc... as long as all the pages are there it's good.
View 4 Replies
View Related
Aug 13, 2013
Since we upgraded to Plesk 11.5 or (I'm not shure) the last Update 12, user can not import MySQL-Databases anymore.
If the user open phpMyAdmin for import and select the database and click on Ok, phpMyAdmin does nothing.
I heard that could be a problem with JQUERY and I checked the files in ParallelsadminhtdocsdomainsdatabasesphpMyAdminjsjquery and all files seems to be there.
Only if I check the source of the phpMyAdmin Import-Website it seems, there is a problem with jquery-1.6.2+fix-9521.js.
But how I can fix this problem for all Windows-Servers.
View 19 Replies
View Related
Jun 29, 2012
after upgrading to plesk 11 i get this error (Image attached)
so basicaly i cant do nothing..
View 3 Replies
View Related
Feb 22, 2015
Windows Server 2012r2
Plesk Panel 12.0.18 Update #36, last updated at Feb 20, 2015
my server running version 12 on win server 2012r2 of the panel. Sometime in the last few days something has changed and I can no longer load the Admin panel on ip:8443.
I can access the panel by using remote desktop into my server and loading it locally.
I also can not connect to the server using the mobile manager app or via telnet. If I disable the firewall in the Plesk panel it works fine so I checked my firewall but incoming on 8443 is allowed. It seems the firewall is blocking ports that were previously open as I can't remote access my MS SQL server either without switching the firewall off.
The only change I'm aware of since I last used the panel is the update #36 install. Not sure where to look next?
View 1 Replies
View Related
Apr 6, 2015
Login Plesk 12 In Error :
Operation failed
The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support.
Error show :
Access is denied.
---------------------- Debug Info -------------------------------
Windows 2012 and Mssql 2012 .
View 4 Replies
View Related
Aug 18, 2012
Health Monitor Module is installed and running on server, but not visible under Server Administration Panel > Home > Server Health on Plesk Panel 11.0.9 update #7. Is there a trick to configuring home to show it and/or a direct way to launch view of server health?
View 17 Replies
View Related
Apr 1, 2015
I have a Plesk host that I am tasked with upgrading. It started with openSUSE 11.4 on Plesk 10.4 and I have upgraded it all the way to openSUSE 12.2 on Plesk 11.09 (fixed minor issues with pop3d and mysql locking on the way). The next upgrade was supposed to be 11.5, but the option to upgrade it never shows up. I have re-instated our support license so I know the license is OK, and also checked that 11.5 supports openSUSE 12.2. The update log doesn't really tell me much either:
Code:
Release PLESK_12_1_18 contains no any build for this OS
Release PLESK_12_1_17 contains no any build for this OS
Release PLESK_12_1_16 contains no any build for this OS
Release PLESK_12_1_15 contains no any build for this OS
Release PLESK_12_1_14 contains no any build for this OS
[code]....
View 1 Replies
View Related
Jul 31, 2014
While running the plesk auto installer script and upgrading I get the following error.
Components validation detected at least one important issue:
Parallels Panel pre-upgrade check...
dpkg-query: no packages found matching psa-atmail
dpkg-query: no packages found matching psa-horde
dpkg-query: no packages found matching libapache2-modsecurity
WARNING: IP address registered in Plesk is invalid or broken: xxx.xxx.xxx.xxx
Panel version: 11.5.30 Update #47, last updated at June 19, 2014 07:32 AM
OS:
Distributor ID:Debian
Description:Debian GNU/Linux 7.6 (wheezy)
Release:7.6
Codename:wheezy
Upgrade log [URL] ....
View 4 Replies
View Related
Jun 16, 2014
we have bought Plesk 11.5 3 months ago.
Is it possible to upgrade to 12? How do I have to proceed for the upgrade?
View 5 Replies
View Related
