Plesk 11.x / Windows :: Health Monitor Access From Server Admin Panel Home

Aug 18, 2012

Health Monitor Module is installed and running on server, but not visible under Server Administration Panel > Home > Server Health on Plesk Panel 11.0.9 update #7. Is there a trick to configuring home to show it and/or a direct way to launch view of server health?

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Plesk 12.x / Windows :: Can No Longer Access Admin Panel Remotely

Feb 22, 2015

Windows Server 2012r2
Plesk Panel 12.0.18 Update #36, last updated at Feb 20, 2015

my server running version 12 on win server 2012r2 of the panel. Sometime in the last few days something has changed and I can no longer load the Admin panel on ip:8443.

I can access the panel by using remote desktop into my server and loading it locally.

I also can not connect to the server using the mobile manager app or via telnet. If I disable the firewall in the Plesk panel it works fine so I checked my firewall but incoming on 8443 is allowed. It seems the firewall is blocking ports that were previously open as I can't remote access my MS SQL server either without switching the firewall off.

The only change I'm aware of since I last used the panel is the update #36 install. Not sure where to look next?

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Plesk 11.x / Windows :: Control Panel Access IIS 7.0 WIN Web Server 2K

Jun 29, 2012

after upgrading to plesk 11 i get this error (Image attached)

so basicaly i cant do nothing..

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Plesk 11.x / Windows :: FTP Option In Admin Panel Completely Missing

Feb 19, 2014

I've encountered a curious problem. Fresh install of Plesk 11 on a Windows 2008 R2 Server. If I want to configure FTP-Accounts under "Domain&Mail" the option is missing entirely. The Server is running an FTP Server and I can connect via FTP to some parts with some users I have created in Plesk. I've scrounged the internet for information about what might be going on here but came up empty.

There is no option to configure FTP Accounts or anything FTP in Plesk. There is empty space where the link should be.

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Plesk 12.x / Linux :: Alarms From Health Monitor Goes Into SPAM

Dec 12, 2014

I spent a lot of time trying to not have alarm messages into spam folder.

already added address to my contacts
already mark it as important
already changed sender email... but

Plesk where take email for Alarm Message?

Because I changed email (external) with 1 internal, but update alert arrive with administrator email and now is not going to spam, but alarm email arrive with old email (external, that is marked as pishing) ....

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Plesk 12.x / Linux :: Health Monitor In Power User?

Aug 1, 2014

i can't seem to get access to the health monitor in power user mode. As my plesk license was "upgraded" from a usual 11.x 10 Domains-License to new WebAdmin Package, i can't choose service provider view anymore. How can i get access to the health monitor now?

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Plesk 11.x / Linux :: Health Monitor Installed But Unable To Load Configuration File

Aug 31, 2013

I just installed the Health Monitor add-on in a brand new Plesk 11.5.30 on CentOS 6.4 but all that it's area in Plesk displays is this funky looking error:

{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.Click to expand...

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Plesk 12.x / Linux :: Health Monitor Error - Unable To Load Configuration File

Apr 27, 2015

I have a one problem in my server . I use in Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6 I vps in systemOS CentOS6.6 Final Minimal and installing plesk health monitor show error in :

{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.

And I try the command

/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php

output problem is :

Error: Unable to read /proc/partitions

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Plesk 11.x / Windows :: Internal Error - Unable To Access File Sharing Repository With Admin

Jun 22, 2014

We have Panel Plesk 11.5.30 in Windows 2008 R2. when you go to File Sharing in all the Subscriptions, appears this error: Internal error: Unable to access File Sharing repository with the system user name "admin": wrong username or password

This happen since we do the update to the new version 11.5.30 ...

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Plesk 11.x / Linux :: Admin Panel - 500 Internal Server Error

Oct 29, 2014

I have experiencing strange behaviour of Plesk admin panel. Actually there were a lot of issues similar with 500 Internal Server error but mine is a bit different..

This is the log came from the '/var/log/sw-cp-server/error_log'

/bin/sh: /usr/share/sw-cp-server/ Permission denied
Cannot find config item ["global/SERVERsocket==:8443", ".php", 0]
2014-10-29 19:38:22: (mod_fastcgi.c.1068)

[Code] ....

As you can see there is a line starts with /bin/sh: /usr/share/sw-cp-server/ Permission denied and i tried to change this one for permission like 0755 or alternatives for a run but nothings changed. Btw i have plenty of disk space, it wasn't also the case.

I cannot even login with my domain name without 'https' and with the port 8880. It's again giving me the same issue.

BTW i want to give a little extra information; it was a long time that Plesk admin panel working but after today it's stuck in 500 Internal server error. What i tried today that to follow 'How to generate custom self-signed SSL certificates and apply it to Postfix: [URL] ....' , but after 6th step i was decied to stop because i couldnt find the root.pem file a minute and than i wanted to try on plesk and i saw the bad news I don't know it was related but i wanted to share.

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Plesk 12.x / Linux :: Link In Home Page Of Server Administration Panel

Oct 21, 2014

I tried to install "help desk" from the Plesk link in the Home Page of the Server Administration Panel,but in this installation appear a message that block the installation process..Warning: Possible phishing attempt detected: The link you used attempted to redirect you to another site.

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Plesk 11.x / Linux :: Two Passwords For Admin In Control Panel?

Nov 14, 2014

Why can i login with two different passwords for the user admin in plesk control panel?

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Plesk 11.x / Linux :: Cannot Login To Admin Panel After Update

May 17, 2014

I am using CentOS 6.4... I cannot login to the admin page. Showing this message:

Error: Unable to log you on. An internal error occurred in the Single Sign-on authorization engine. Please try to log in later, and contact your hosting service provider if the problem persists.

Error log:
Doing restart of Parallels Installer...
2014-05-17 01:08:38: (server.c.1543) server stopped by UID = 0 PID = 10122
2014/05/17 01:15:04 [crit] 16495#0: *1 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client:, server: , request: "POST /plesk-billing/task-manager.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "localhost:8443"

[Code] ....

I have tried this post: [URL] ....

[root@ns4008757 ~]# /usr/share/plesk-billing/integration --command=repair-all
Customer & Business Manager is not installed yet.
[root@ns4008757 ~]# /usr/local/psa/bin/sso -g
SSO status: on
SSO server url: https://XXX.XXX.XXX.XXX:8443
SSO API version: sw:sso:idp:1_0
SSO Application ID: z9fabw14uesl6ccoz0wnpwk68eghgvs6ny7

After running this two lines, when i login to admin panel, it shows: Can not extract SAML message.

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Plesk 12.x / Linux :: How To Setup Fail2ban For Admin Access

Feb 3, 2015

I have just looked at the plesk panel log - /usr/local/psa/admin/logs/panel.log - and seen an alarming number of attempts to access plesk using the admin user. i.e.

[2015-02-02 14:53:46] ERR [panel] [Action Log] Failed login attempt with login 'admin' from IP

I have fail2ban installed and set up for other things...

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Plesk For IIS7 Not Allowsing Access To Nuke Evolution Admin.php

Nov 12, 2008

having an odd issue with a nuke evolution install

We have a windows 2008 server x64 running plesk 8.6. We created a user with complete access and under that user we created a nuke evolution website. Install appears flawless. We can even continue with admin configuration within nuke with admin.php.

However once you log out you are unable to log back in to admin.php, you get a 404 Not found error. I've checked out the permissions through plesk but they appear to be ok,

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Plesk 12.x / Windows :: Icewarp Merak Mail Server And Panel

Jul 16, 2014

I have a merak mail server with a lot of domains and users. I have installed a plesk 12.0 on a new windows 2012 r2 server together with a fresh installation of merak . Now I want to import all domains and users from my old merak server to my plesk server, but I can't figure out how to do it. I can import them to the installed merak mail server on the plesk server, but I can't find a way to import them into my plesk.

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Plesk 12.x / Windows :: Database Server Warning After Panel Upgrade

Jun 23, 2014

After Plesk Panel upgrade to 12.x I found a warning showing at Home>Tools & Settings> Database Servers

Warning: Unable to determine the TCP port number used by Microsoft SQL server '.SQLEXPRESS': TCP/IP protocol is not enabled in the server network configuration or the server is configured to use dynamic TCP ports.

To allow your customers to automatically configure firewall for remote database access, manually configure the SQL server to listen on a specific fixed TCP port.Click to expand...

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Plesk 11.x / Windows :: Panel Not Sending DNS Notifications To Slave Server

Mar 21, 2014

If I change DNS using Plesk Panel the DNS server does not send a notification to the slave server, however if I change DNS directly through the DNS Manager it does send the notifications. Looking around the only thing I can find is an old post [URL] .... I'm not sure if this is related.

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Plesk 11.x / Linux :: Give Non-admin Users Access To PHP (Additional Configuration Directives)

Oct 21, 2014

Is there any way to give a reseller or customer access to the php custom settings box labeled "Additional configuration directives" on the website & domains -> php settings button that an admin can see and alter? We have attempted to give resellers the "Common PHP settings management" and "Setup of potentially insecure web scripting options that override provider's policy" options, but it still does not show up to a reseller.

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Plesk 12.x / Linux :: Server Health High After Update 12.0.18

Jul 23, 2014

Since the update our Server Health has been very high and is playing up with email and probably other services.

OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #8, last updated at July 16, 2014 11:20 AM

The system is up-to-date; last checked at July 19, 2014 04:41 AM

Services !Problem
Disk OK
Memory OK
CPU !Problem

This is the log from /var/log/plesk/health-alarm.log


2014-06-24T10:01:15+11:00 INFO (6): Server health parameter "Services > Panel CPU usage" changed its status from "green" to "red".
2014-06-24T10:21:16+11:00 INFO (6): Server health parameter "Services > Apache CPU usage" changed its status from "red" to "green".


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Plesk 12.x / Linux :: Server Health Emailed Alerts / Alarms

Apr 22, 2015

I keep receiving emailed alerts with subject like:
"<server name> alarm level changed"

with content like:

Server health parameter "Memory > Real memory usage" changed its status from "green" to "yellow".
Server health parameter "Services > Apache CPU usage" changed its status from "red" to "yellow".

(and then a readout of the top command)

1) Where in Plesk can I see live alerts (or a historical log of these alerts)

2) Where can I change the settings (I think it may be too sensitive and the thresholds need to be adjusted)

3) I don't quite understand the alerts in general either, for example, the "Memory > Real memory usage", the TOP command output is for example:

top - 12:19:59 up 4:56, 1 user, load average: 0.21, 0.21, 0.21
Tasks: 255 total, 1 running, 254 sleeping, 0 stopped, 0 zombie
Cpu(s): 5.5%us, 0.7%sy, 0.2%ni, 92.8%id, 0.8%wa, 0.0%hi, 0.1%si, 0.0%st
Mem: 5967176k total, 2539756k used, 3427420k free, 134972k buffers
Swap: 4194300k total, 788k used, 4193512k free, 664916k cached

More than half the memory is unused, very little swap is in use. I don't even see a reason to be warning about this.

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Plesk 11.x / Linux :: Changing Email Password Changes Admin Panel Password Too?

Jun 17, 2014

today i changed the password for the admin panel for a customer (username eg. mylogin). 10 minutes later he called me and said that he cannot get into his emailaccount anymore. Checked the password and saw that the emailpassword for his emailaddress (eg. is now the same from the admin panel login. So i changed the emailpassword and checked the admin panel login - it now has the emailpassword. What a mess.. I'm running Plesk Panel 11.5.30 MU47.

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Plesk 12.x / Linux :: No Access To Panel

Jun 21, 2014

ERROR: Zend_Db_Statement_Exception: SQLSTATE[HY000]:
General error: 126 Incorrect key file for table '/tmp/#sql_50f_0.MYI'; try to repair it (Pdo.php:234)

After upgrading to v12 i have no access to the plesk panel. The message above is shown.

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Plesk 11.x / Windows :: Don't Have Root Access To Server As It Is A Webfusion Dedicated Server

Oct 16, 2013

I have Plesk 11.5 (service provider mode) on a Windows 2008 server IIS7.Most of my sites are developed in .asp and therefore i use a custom 500-100.asp error page that check s the IP of the visitor then displays either a friendly error, or if its my IP a full error of what has happened (it also emails me the error). This allows me to debug pages easily whilst developing and to keep an eye on anyone trying SQL Injection hacks on my sites (as the error and email also have session variables and IP address).I dont have root access to the server as it is a Webfusion dedicated server.I have following the Plesk documentation -

1) Switch on custom errors for the subscription
2) Look in virtual directories and navigate to error documents
3) Find the error in question (500:100) and change it to point at either a file or URL

FILE - I had the data centre add in the 500-100.asp error page in to the virtual template so that my page is available in the list of virtual files - this didn't work but that maybe because its not a static page??

URL - when i add the path it says its incorrect, if i add a fully qualified address, it accepts it but it doesn't work.give me a specific example of the URL that can be entered relative to the root as the format in the documentation isn't accepted. The last step is to restart IIS which is also an issue as i cant seem to do this from the Plesk panel..It is as if it isn't catching the 500:100 error, and only catching the general 500 error??

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Plesk 12.x / Windows :: Setup FTP Access - Connecting To Server?

Sep 28, 2014

I setup FTP access on Plesk, then when i try connect to the server it seems to be trying to access through a old installation on FileZilla Beta server manager, that was obviously installed on the server a while back. I can only think it is not using which ever FTP manager Plesk uses.

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Plesk 11.x / Linux :: Can't Access Panel From Usual Address

Jun 12, 2014

I currently run a fair size forum which is running IPB and the new version recommends mysql 5.6. Therefore I decided to go ahead and get this installed. In the process I managed to mess up all my sites completely like a moron and at one point couldnt access anything running modcgi. Now I have fixed almost all of it

Problem: Problem I have now is that I cannot access the plesk panel no matter what I try. Firstly I could not restart the service as it said that the database was missing, and therefore I have restored the PSA database from a backup. The service now restarts however looks slightly different to how I would usually see the restart:-

Stopping sw-engine-fpm: [ OK ]
Starting sw-engine-fpm: [ OK ]

However I cannot access the panel from the usual address. All I get is "Firefox can't establish a connection to the server at" . Im at a bit of a loss as to where to go from here.

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Plesk 11.x / Windows :: How To Limit Access To Few IP Address To Access Port 8443 On Firewall

Aug 28, 2012

How can I allow only one ip or a list of ip addresses to access port 8443.I need to limit access this port to few ip addresses and not everyone

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Plesk 12.x / Linux :: No Access To Panel - Service Agent Exception

Jan 10, 2015

I got error, can`t access to panel:

ERROR: Service_Agent_Exception

Unable to read apache features from the service node: [Sat Jan 10 12:25:03.013856 2015] [so:warn] [pid 32541] AH01574: module actions_module is already loaded, skipping
[Sat Jan 10 12:25:03.014058 2015] [so:warn] [pid 32541] AH01574: module auth_digest_module is already loaded, skipping
[Sat Jan 10 12:25:03.014694 2015] [so:warn] [pid 32541] AH01574: module authz_user_module is already loaded, skipping

[Code] ....

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Plesk 12.x / Linux :: Cannot Access Any Websites Or Hosting Control Panel

Sep 20, 2014

I have been a solid cPanel / WHM user for the past 2 years, we have now since downsized our hosting requirements and also wanted to cut our panel costs and so we moved to PLESK 12 Web Edition.The server is on a trial license and has been working fine with no problems for the past 2 weeks. Today all of a sudden none of the websites are accessible, although I can ping all IP's on server and login via SSH.I cannot access any websites or hosting control panel, I have disabled IP tables as this was the cause of a problem last time.

Why this happened was there an update at around 5AM this morning which could have caused this?I have restarted the server, I can successfully ping / resolve address from SSH.

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Plesk 11.x / Linux :: General Error 1030 - Can't Access Panel

Apr 11, 2015

the Error Code is :SQLSTATE[HY000]: General error: 1030 Got error -1 from storage engine Knowledge base says I am out of storage but I am not .But the output of command df -h returns this:

Filesystem Size Used Avail Use% Mounted on
/dev/vda3 825G 673G 110G 86% /
tmpfs 9.8G 0 9.8G 0% /dev/shm
/dev/vda1 477M 59M 393M 13% /boot

Restarting sw-cp-server doesn't shows any error.However , I was getting some problems with mysql socket and I wasn't able to use the plesk still then currently a custom installation of phpmyadmin lets me access the databases but I can't access any of my websites either (Wordpress). Apache returns 504 Gateway Error .

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Apache :: Accept Files In Home Directory - Development Server Access Denied

Jul 19, 2014

I have recently switched from Ubuntu to Mint because I would like to enjoy out of the box functionality. I installed Apache, PHP and Mysql. When I go to localhost, the page displays correctly indicating that the server is functioning. In /var/www/html I created devPages. In devPages I created a symlink to a directory in my home directory where I keep all of my html/php files.

When I point my browser to http://localhost/devPages/1/ I get "You don't have permission to access /devPages/1/ on this server". This appears to be a permissions/ownership issue. I don't want to change the permissions for the directory or files in the home directory because they are set to work properly on my production server. Is there a way to get apache to accept files in my home directory?

I have set owner and group for devPages and the symlink to www-data. Set permissions to 755 for devPages.

By the way, under Ubuntu, I have always used a symlink and it always worked without any issues.

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