Plesk 11.x / Linux :: Upgrade Parallels 11.5 To 12 From Panel

Dec 25, 2014

is it safe to Upgrade Parallels 11.5 to 12 from the panel

OS
CentOS 5.10 (Final)
Panel version11.5.30 Update #48, last updated at Nov 21, 2014 02:33 PM

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Plesk 11.x / Windows :: Parallels Panel Pre-upgrade Checking

Jul 13, 2015

i want to uprage my plesk panel to 12. But i have this problem

"Parallels Panel pre-upgrade checking... 'wmic.exe' is not recognized as an internal or external command,

operable program or batch file.

FATAL_ERROR: Unable to get IP address"

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Plesk 11.x / Linux :: Update Of Parallels Panel Has Failed

Aug 4, 2014

I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.

Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:

Code:
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt

The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):

Code:
Installation started in background
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* base: mirror.checkdomain.de
* extras: mirror.checkdomain.de
* updates: mirror.checkdomain.de

[code]....

Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.

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Plesk 11.x / Linux :: Parallels Panel - Update PHP And MySQL

May 9, 2014

I am using Parallels panel 11.5.30 Update #44 on CentOS 6.5 (64bit version) located on VPS. What is the easiest way to update:

- PHP 5.3.3 to PHP 5.5.12 (current stable version) and
- MySQL 5.1.73 to MySQL 5.6.18 (current stable version).

Is it possible to update these from Plesk's control panel?

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Plesk 11.x / Linux :: Login To Parallels Panel Just Reload The Page

Jul 10, 2014

I have a problem to login Parallels Plesk Panel, on a 1and1 vps.

When I click on "login", it just reload the page (I'm sure that username and password is correct).

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Plesk 12.x / Linux :: Uninstall Parallels Panel News Extension Error

Sep 12, 2014

when trying to uninstall this extension I get the following error: Executing /opt/psa/admin/plib/modules/panel-news/scripts/pre-uninstall.php failed.

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Plesk 11.x / Linux :: Parallels Panel Update Failed - Yum Repository Atomic Enabled

Nov 18, 2014

For some time now the Autoinstaller fails and the Plesk control panel becomes inoperable until I run the stop and then start command for the plesk control panel. Looking at the error log: autoinstaller3.log I see the following output:

WARNING: Third-party Yum repository 'atomic' is enabled, installation may fail.

Since you use one or more 3rd-party repos (say, atomic), be careful when installing different package versions from different repos as this may lead to installation failures. For example, you may encounter a problem if you first install PHP from a 3rd-party repo and then upgrade it using the Parallels repo. To avoid such situations, install and upgdare packages from the same repo.

Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 194, in <module>
main()
File "/usr/local/psa/bin/yum_install", line 189, in main

[code]....

The Yum utility failed to install the required packages.Attention! Your software might be inoperable.contact product technical support.Click to expand...

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Plesk 11.x / Linux :: Upgrade Not Possible / Unable To Obtain Latest Version Of Parallels Installer

Aug 23, 2013

Here my msg. i get while trying to update via the Panel:

Code:

Unable to obtain the latest version of Parallels Installer: The required version '3.15.15' was not found on the server. This could happen because of configuration error at the download site. Failed to download the package

[URL] ....

The requested URL returned error: 404

Running Debian 7
PV: 11.5.30 Update #11

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Plesk 12.x / Linux :: Panel Broken After Upgrade

May 18, 2015

Following the update from 11 to Plesk 12 (and installing latest Ubuntu fixes), the Plesk panel access is broken. Welcome page says:Can not load key: key is empty.And of course, no way to login the mgt interface. All services appear up, so this is only affecting the panel web service.

Fishing out the panel.log, it appears to be at a lower level than I initially thought (see below): experiencing issues after updating from 11 to 12 on Ubuntu (12)?

[18-May-2015 19:46:34 Europe/Berlin] PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
[18-May-2015 19:46:34 Europe/Berlin] Exception: PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
file: /opt/psa/admin/plib/Smb/Exception/Syntax.php
line: 56

[code]..

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Plesk 12.x / Linux :: Error Opening Panel After Upgrade To 12.0.18

Jun 17, 2014

I have a V-Server account with Strato and just upgraded to 12.0.18 through the panel updater. The installation completed successfully, at least the installer gave me no error.

After the installation I tried to login and got the following error (I wasn't able to enter my credentials..):

I tried to repair permissions with:

Code:
/usr/local/psa/bin/repair --restore-vhosts-permissions

Which worked and I could now login. The Panel opened with the following error:

I can access certain areas of the panel without error (i.e. tools and settings etc, but I get the error when I try to access the control panel for single domains etc...)

Here an extract from the panel.log

Code:
[17-Jun-2014 19:49:12 Europe/Berlin] Exception: Permission denied
file: /opt/psa/admin/plib/Lock/Manager/Hierarchical.php
line: 105
code: 0
trace: #0 /opt/psa/admin/plib/Lock/Manager/Hierarchical.php(105): LockManagerClient->__construct()

[Code] ......

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Plesk 11.x / Linux :: Panel 11.5 Update - Installation Or Upgrade Failed

Oct 28, 2014

I'm getting the following alert in my Plesk 11.5 panel :

1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.

2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.
----------------------------
here the final part of the update log:
----
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.

[Code]....

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Plesk 12.x / Linux :: Failed Upgrade Results In Inconsistent DB And Unfunctional Panel

Oct 25, 2014

After last night's attempt to upgrade one of our old plesk servers (10.0.1), on RHEL 5.5, we are left with unfunctional control panel.

Following the KB [URL] ...., we see:

1) no /usr/local/psa/version file exists currently.

2) mysql -uadmin -p`cat /etc/psa/.psa.shadow` -D psa -e 'select * from upgrade_history order by upgrade_date desc limit 1'
+---------------------+--------------------------------+------------+
| upgrade_date | version_info | db_version |
+---------------------+--------------------------------+------------+
| 2010-12-01 10:52:30 | 10.0.1 RedHat el5 109101029.17 | 01090 |
+---------------------+--------------------------------+------------+

as you see the plesk was OLD. No line for the last night's upgrade, though in here.

3) but: rpm -q psa
psa-12.0.18-rhel5.build1200140606.15

So, the installation procedure finished partially, installing net packages, but not really updating all info.

Comparison of the MySQL scheme for DB psa with another server with the new installation shows that some minimal differences in some tables and a couple of missing tables. So, it looks like it _almost_ succeeded.

Comparison of the RPMs installed on the two servers, shows some differences in installed packages and versions. For example, there are 2 versions of psa-backup-manager and 2 versions of psa-migration-manager on the "malfunctioning" machine.

Further runs of the autoinstaller does not work, since it seems to think that everything is fully installed/updated. How to proceed from this point. Control panel does not work...

We've looked through the installation log files and Wonder if there is some log file that we are missing - where shold we look for messages in case of a failed installation?

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Plesk 12.x / Linux :: Loss Of Entire Panel - Upgrade Failed Due To No Access To SQL

Jul 7, 2014

Upgrading was started not half an hour ago from the time this post goes out, all went well until the MySQL was started up. At this point it is screaming at me because it cannot access it due to a missing password. This shouldn't be to much of an issue, as you just follow this post here, [URL] .... However.. when I did that this happened.

Code:
/usr/local/psa/bin/admin --show-password

PHP Notice: Undefined index: PARAMETERS; File: /usr/local/psa/admin/plib/CommonPanel/Exception.php, Line: 266

SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES)

I rent through OVH, so we don't get support access or anything. We just get a 15 site license and that's it so I don't know who to turn to for this.. I haven't ever touched anything in regards to SQL and the likes, all I did was click the upgrade button and this failed me. And now I've pretty much lost everything until this is resolved.

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Plesk 12.x / Windows :: MS SQL Servers Are Not Visible In Parallels Panel

Jun 27, 2015

I have the problem described here: [URL]

But my Plesk's license allows to use MS SQL Servers.

This began to happen after upgrading Plesk 11 to 12.

In psa Database, in DatabaseServers table it appears. If I delete and add back into Plesk, it shows me no error, but neither added to the database servers.

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Plesk 11.x / Windows :: Site Has Disappeared Though Still Shows Normal In Parallels Panel

Jan 31, 2014

Site has disappeared, though still shows normal in Parallels Panel

I keep a simple site for my art portfolio and some misc files hosted with unlimitedwebhosting.co.uk and Parallels Plesk.

Yesterday I noticed that the site and all its contents give a 404 error, and the home page shows the default page generated by Parallels Plesk Panel. However, all my files are still accessible from ftp and the Panel:

The index.html file is still the same old one as it should be, yet the homepage doesn't show it.

As per the default setup, all the content of the website is in the httpdocs folder, not the root. Though I did try copying the index.html to the root and see if that worked, but it did not. I'm very inexperienced when it comes to web hosting and everything related, so I'm not sure if it's somehow user error or if I should try to contact Parallels.

Here's a history of emails I received from them - notice how the invoices are followed by multiple payment confirmations:

So perhaps cancelling the one payment made them think I wanted to cancel the hosting and the site was taken offline? I don't know.

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Plesk 11.x / Windows :: Smatermail Upgrade Via Panel

Aug 2, 2012

I need to upgrade from smartermail 5.5 to latest smatermail 9 . Let me know any option via plesk panel

Plesk 10.4.4 is currently installed my server. Going to upgrade plesk 11

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Plesk 11.x / Windows :: Backup Manager After Upgrade To Panel 11.5.30

Nov 4, 2013

I see that, when subscriptions is suspended, backup manager continuous working.

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Plesk 12.x / Windows :: Database Server Warning After Panel Upgrade

Jun 23, 2014

After Plesk Panel upgrade to 12.x I found a warning showing at Home>Tools & Settings> Database Servers

Warning: Unable to determine the TCP port number used by Microsoft SQL server '.SQLEXPRESS': TCP/IP protocol is not enabled in the server network configuration or the server is configured to use dynamic TCP ports.

To allow your customers to automatically configure firewall for remote database access, manually configure the SQL server to listen on a specific fixed TCP port.Click to expand...

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Plesk 12.x / Windows :: Webadmin Stopped Working After Panel Upgrade

Jun 23, 2014

After Plesk panel upgrade to 12.x webadmin stopped working . It's showing following error

Code:
Server Error in '/' Application.
The resource cannot be found.

Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. review the following URL and make sure that it is spelled correctly.

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Plesk 12.x / Linux :: Does Parallels Support It Being Installed On Linux VM

Feb 25, 2015

Does Parallels support Plesk 12 being installed on a Linux VM that is provisioned on Microsoft Windows Server 2012 R2 Hyper-V?Is it fully supported?

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Plesk 12.x / Linux :: Change WordPress URL In Parallels

Nov 8, 2014

I recently changed the main domain url from website.com to www.website.com, this resulted in 404-errors when i navigated to wordpress...

I found a solution on the internet and updated the records with phpmyadmin [URL] ....

When I click on Login at the the WordPress Installations I'm still being navigated to the old website url. It supprices me that there is no option to change it on Plesk level after wordpress is deployed.

How can i change or update the wordpress path once it is installed in Plesk?

I'm using CentOS 6.2, maybe there is a config file or an database for Plesk?

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Plesk 12.x / Linux :: Transfer Data From Whm To Parallels?

Aug 22, 2014

Buy the new Dedicated Server Self-Managed Dedicated Servers - Self-Managed - Intel Xeon E3-1240v2 Quad Core But i don;t have cpanel installed in my server i had now Managed VPS Server with whm panel had only 1 site [URL] .... don't have too much data i m facing server issue problem they request me to buy dedicate server i buy self manage server it cost me less but now i search on google alternative whm i find parallels but i m new here don;t know how to install and transfer it WHM tO Paralllels plesk panel

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Plesk 12.x / Linux :: Unable To Log Into Parallels Installer

Mar 17, 2015

Tools & settings > plesk > updates & upgrades.

I tried to open updates & upgrades, with above flow, using the same username and password to log in the panel, on :8443, but the page said the username or password is not valid. attached screenshot....

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Plesk 12.x / Linux :: WHMCS Integration With Parallels

Sep 17, 2014

I'm new user for parallels and plesk. I new install plesk 12 for my hosting provider but i have problem step by step integration whmcs.

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Plesk 12.x / Linux :: How To Install Mail Server On Parallels

Jul 21, 2014

I have a new 1 and 1 hosting account and have reimaged to have Plesk Panel 12 as I have used Plesk with another virtual server account.

However I do not know how to install the mail server.

Is there a simple way to install the mail server so I can set up pop mail boxes?

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Plesk 12.x / Linux :: Parallels Won't Load After Server Reboot

Feb 8, 2015

I have a problem with my plesk panel. Ever since I rebooted my server it won't load the IP:8443 page at all.

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Plesk 12.x / Linux :: Where Is The Parallels Installer Configuration File

Dec 6, 2014

When i go to https://ip:8447 i get the error

Can't connect to backend: No such file or directory

The source is locked and the "Store installation files in directory" is empty and i cant change it. The source gives an explantation:

"This field was locked by vendor. Enable it by removing 'SOURCE' option from Parallels Installer configuration file."

But where is the Installer configuration? I think i might have deleted this by accident and comparing files with another server didnt gave result.

[URL] .... doesn't list it either

/usr/local/psa/admin/sbin/autoinstaller

also doesn't have an option to get the current or default config.

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Plesk 12.x / Linux :: New Client Only Displays Parallels Page

Jul 2, 2014

All new domains (sites) only display the Parallels page. Upgraded to the following ...

OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 3, 2014 06:56 AM
The system is up-to-date; last checked at June 27, 2014 04:43 AM​

Pretty sure it is a permissions problem, have tried chown -R domain.com.au domain.com.au and returns invalid user.

Can now FTP, use webmail, preview the site and have uploaded a pretty big site .... the Paraellels site displays it as 0mb disk space used and only displays the default Parallels place holder.

This is what a new domain name is displaying ######################################

Files listed in the file manager ######################################

Files uploaded using Filezilla FTP program ######################################

Default place holder ... can't display any other page. ######################################

Have checked all DNS settings and they match the other domains.

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Plesk 12.x / Linux :: Multiple PHP Versions Not Available In Parallels Installer?

May 6, 2015

I have tried to install multiple versions of PHP as described here: [URL] The option "Add/Remove Components" > "Web hosting features" > "Different PHP interpreters versions" is not available in the Parallels Installer. I am using Plesk 12.0.18 on CentOS release 6.6 (Final)

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Plesk 12.x / Linux :: Server Monitoring Tool For Parallels

Feb 20, 2015

I'm asking if there is a server monitoring tool that has easy install steps for Parallels Plesk 12.0.18 Upd #36 or any guide since my server is running slow and I need to collect some data in order to fix the issue.

I've tried Munin on my own but got this error during install process:

Transaction Check Error:

file /usr/share/man/man3/XML::SAX::Base.3pm.gz conflicts between attempted installs of perl-XML-SAX-0.96-7.el6.noarch and perl-XML-SAX-Base-1.04-1.el6.rf.noarch
file /usr/share/man/man3/XML::SAX::Exception.3pm.gz conflicts between attempted installs of perl-XML-SAX-0.96-7.el6.noarch and perl-XML-SAX-Base-1.04-1.el6.rf.noarch

I'm running CentOS 6.6.

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Plesk 11.x / Linux :: Can't Login To Add Or Remove Components - Parallels Installer

May 15, 2014

I can't login to Add or Remove Components - Parallels Installer

Before, when I made a clic on link, it was just loading options to add or remove components. Now, it takes me to a login page, with root user.

If I enter a bad password, it shows me an error
If I enter the correct root password, it returns to same login page again, without any error

I am using Plesk 11.0.9 Update #61
CentOS 6 x64

I recently installed an KASPERSKY ANTI-VIRUS trial. I stopped kaspersky app, with same result...

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