I'm getting the following alert in my Plesk 11.5 panel :
1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.
2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation. ---------------------------- here the final part of the update log: ---- ===> Cumulative APS controller database (apsc) upgrade has been started. ===> Upgrade of APS controller database has been completed. ===> Cumulative Plesk database upgrade (revertable stage) has been started.
So, the installation procedure finished partially, installing net packages, but not really updating all info.
Comparison of the MySQL scheme for DB psa with another server with the new installation shows that some minimal differences in some tables and a couple of missing tables. So, it looks like it _almost_ succeeded.
Comparison of the RPMs installed on the two servers, shows some differences in installed packages and versions. For example, there are 2 versions of psa-backup-manager and 2 versions of psa-migration-manager on the "malfunctioning" machine.
Further runs of the autoinstaller does not work, since it seems to think that everything is fully installed/updated. How to proceed from this point. Control panel does not work...
We've looked through the installation log files and Wonder if there is some log file that we are missing - where shold we look for messages in case of a failed installation?
Upgrading was started not half an hour ago from the time this post goes out, all went well until the MySQL was started up. At this point it is screaming at me because it cannot access it due to a missing password. This shouldn't be to much of an issue, as you just follow this post here, [URL] .... However.. when I did that this happened.
SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES)
I rent through OVH, so we don't get support access or anything. We just get a 15 site license and that's it so I don't know who to turn to for this.. I haven't ever touched anything in regards to SQL and the likes, all I did was click the upgrade button and this failed me. And now I've pretty much lost everything until this is resolved.
We can't install or remove any extension after upgrade to Plesk 12.0.8 from 11.5. When we go to Extensions Management > Add Extension for uploading a new extension, we are only allowed to use .deb and .zip. Before we had rpm and zip. This upgrade has been done on a Linux Server with CentOS installed (rpm based). How can we change the allowed extension for uploading an rpm file?
I installed fail2ban via the autoinstaller today. I got a failed install. There is no /etc/init.d/fail2ban file, and no /usr/bin/fail2ban-server.
On the other hand yum-search tells me it's installed:
plesk-fail2ban-configurator.noarch : plesk-specific jails and filters for fail2ban fail2ban.noarch : Scan logfiles and ban ip addresses with too many password failures
I tried to remove it in autoinstaller:
Installing packages Loaded plugins: fastestmirror, priorities Running rpm_check_debug Error in PREUN scriptlet in rpm package fail2ban
I have upgraded from 11.5 to 12, and now if I try to open Plesk on the port 8443 I have this error:
502 Bad Gateway
nginx
This is the log: 2014/06/27 18:25:13 [crit] 1629#0: *2 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 79.49.206.176, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "87.106.85.233:8443"
We have a Windows server that we are deploying the PHP package onto. In the Packages Repository, there are two PHP packages (5.3.10.4 and 5.2.17.0-1). When I deploy a package to the new Hardware Node, it only shows me the latest version of the PHP package (5.3.10.4). Is there a way to select the older version of the PHP package that is in the repository (5.2.17.0-1)?
I have a V-Server account with Strato and just upgraded to 12.0.18 through the panel updater. The installation completed successfully, at least the installer gave me no error.
After the installation I tried to login and got the following error (I wasn't able to enter my credentials..):
Which worked and I could now login. The Panel opened with the following error:
I can access certain areas of the panel without error (i.e. tools and settings etc, but I get the error when I try to access the control panel for single domains etc...)
Although running >> /usr/local/psa/bin/dns --info dev.sname.c002.aname.domain.com >> shows the 'ecz1' TXT record exists for "dev.sname.c002.aname.domain.com" : ... ecz1.dev.sname.c002.aname.domain.com. TXT ecz1
[Code] ....
The issue can be caused by extra spaces in the TXT record:
Code: [root@a10-52-143-28 ~]# /usr/local/psa/bin/dns --add dev.sname.c002.aname.domain.com -txt 'ecz1 ' -domain ecz1 SUCCESS: Creation of DNS record in Domain 'dev.sname.c002.aname.domain.com' complete. [root@a10-52-143-28 ~]# /usr/local/psa/bin/dns --del dev.sname.c002.aname.domain.com -txt 'ecz1' -domain ecz1 Unable to del record in DNS server: unable to find DNS record
In the following example I have 3 such TXT records with 3, 5, 7 extra spaces and remove record with 3 spaces:
Code: [root@a10-52-143-28 ~]# mysql -u admin -p`cat /etc/psa/.psa.shadow` psa -e "select host, val, (length(val) - length(rtrim(val))) as extraspaces from dns_recs where host='ecz1.dev.sname.c002.aname.domain.com.' and val like 'ecz1%'" +---------------------------------------+-------------+-------------+ | host | val | extraspaces | +---------------------------------------+-------------+-------------+ | ecz1.dev.sname.c002.aname.domain.com. | ecz1 | 5 | | ecz1.dev.sname.c002.aname.domain.com. | ecz1 | 3 |
I just upgraded our Plesk 10.4.4 to 12.0.18 (on Ubuntu 10.04, about to be upgraded to 12.04). Now I get the dreaded 'queue file write error' in postfix on message delivery.
It tries to open /usr/lib/plesk-9.0/postfix-queue (which is not there) in this block in master.cf:
Code:
plesk_virtual unix - n n - - pipe flags=DORhu user=popuser:popuser argv=/usr/lib/plesk-9.0/postfix-local -f ${sender} -d ${recipient} -p /var/qmail/mailnames 127.0.0.1:10025 inet n n n - - spawn user=mhandlers-user argv=/usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10027 before-queue 127.0.0.1:10026 inet n - - - - smtpd -o smtpd_client_restrictions= -o smtpd_helo_restrictions= -o smtpd_sender_restrictions= -o smtpd_recipient_restrictions=permit_mynetworks,reject -o smtpd_data_restrictions= -o receive_override_options=no_unknown_recipient_checks 127.0.0.1:10027 inet n n n - - spawn user=mhandlers-user argv=/usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10026 before-remote plesk_saslauthd unix y y y - 1 plesk_saslauthd status=5 listen=6 dbpath=/plesk/passwd.db
And on top of that, If disable all the milters/proxy and just try to deliver to plesk_virtual directly, the e-mail just disappears. Postfix thinks it was delivered, but it is not.
I also tried piping some text through /usr/lib/plesk-9.0/postfix-local with the same parameters postfix gives it, but also then nothing. No error, no exit code, no message in maildir.
There are a bunch of fixes around for the queue file write error, but nothing works because the nature of my problem is different. There is a KB article around for Plesk 9, which can hardly be useful.
I tried restoring postfix-queue from the backups, but if I try to use that, the mail.log eventually says:
Code:
Jan 30 01:20:00 ytechosting /usr/lib/plesk-9.0/psa-pc-remote[6621]: Message aborted.
I also used /usr/local/psa/admin/sbin/mchk to no avail: the only change it makes to my master.cf, is adding an empty line. And, I suspect it uninstalled my psa-courier, because it was gone at some point, and mchk was the only thing I did after knowing courier was still there.
How can the postfix config refer to that postfix-queue when it's not there? Is this even a valid master.cf file for Plesk 12?
My plesk version is 12.0.18.When I try to install wordpress I had this error:Internal error: Failed to parse metadata...MessageFailed to parse metadata...File aps_php.php Line10024.
I have a VPS with plesk 12 I created an email account with one of my domains and when I try to send emails from this account through webmal of roundcube, I get the following error.: An error has occurred! SMTP Error (250): Authentication failed.
I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?
I initially had trouble where everytime i tried to load webmail.domain.tld i would have a DNS error, I've resolved this by correcting the DNS settings on my domain and now i can login to the webmail and recieve emails. Now, whether i use Horde or Roundcube i get this authentication error for my SMTP. I'm very new to this stuff and i'm not sure where my log files are or what the issue could be or even how to fix it.
I'm facing a problems with my plesk 11.5.30 (latest update with CentOS 6.x).
One subscription can't switch between horde and round-cube. When they change to round-cube, it's still running Horde. To solve this problems, I tried remove Horde (everything's fine, successful) and install it again (error).
I just finished installing Plesk Panel 12. I seems like that everything is working as it should, except for FTP. I am not able to login with any FTP accounts.
When trying to change the hosting type of a subscription, from website to forwarding or none, that was created before I removed tomcat from the server, I get the error: "Error: tomcatmng failed:".
For subscriptions that where created after I removed the tomcat package (with the updates and upgrades manager/product installer) hosting type changing is no problem.
Since Microupdate 11.0.9 #52/#53 I get the following error from my scheduled backup:
<description>Failed to pack files back__domainname_mn_1306110314 in /var/lib/psa/dumps/xy/clients/xy/domains/domainname [ 945838637056 bytes free of 980876906496 bytes total on mount point 0]</description>
Some related problems have already been discussed here in the forum (e.g.: [URL] .... or this one: [URL] ...., but it all did not quite match with my problem.
Recently we had to rollback the Plesk database and Plesk version files to their pre-upgrade state, and rerun the upgrade procedure as it is described in the knowledge base [URL] ..... The update process then worked smoothly and we are now using the newest version 12.0.18 on CentOS 6 with the newest microupdates 1200150615.10.
But right after this update procedure we are not able to access some domains with the filemanager anymore. The browser shows the following error message:
Internal error: filemng: opendir failed: Permission denied System error 13: Permission denied Message filemng: opendir failed: Permission denied System error 13: Permission denied File Agent.php Line 243 Type PleskUtilExceptio
The logfile: /usr/local/psa/admin/logs/panel.log is a bit more detailed
[URL] ....
What I did so far was the following:
1.) I checked out the knowledge base, specifically this entry was worth looking at. But /usr/local/psa/bin/repair --restore-vhosts-permissions didn't solve the problem. 2.) I found a similar problem in the discussion board but the approaches they took weren't successful in my case.
Due to the fact that the file manager worked before the rollback of the database and the major upgrade, I think there might be a connection.
From my point of view the permission settings should be right. Other domains using exactly the same permissions and they are working fine.
# ll /var/www/vhosts/system/domain.com/ total 20K drwxr-x--- 2 root psaserv 4,0K 24. Jun 02:13 conf drwxr-xr-x 2 root root 4,0K 8. Jan 2014 etc drwx------ 2 psaadm root 4,0K 24. Jun 03:43 logs
I am not able to take backups of the content of the server. This is the error I get:
Error: Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1022.
Error: The dump have been invalidated by check-dump operation
