Plesk 11.x / Windows :: Smatermail Upgrade Via Panel

Aug 2, 2012

I need to upgrade from smartermail 5.5 to latest smatermail 9 . Let me know any option via plesk panel

Plesk 10.4.4 is currently installed my server. Going to upgrade plesk 11

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Plesk 11.x / Windows :: Parallels Panel Pre-upgrade Checking

Jul 13, 2015

i want to uprage my plesk panel to 12. But i have this problem

"Parallels Panel pre-upgrade checking... 'wmic.exe' is not recognized as an internal or external command,

operable program or batch file.

FATAL_ERROR: Unable to get IP address"

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Plesk 11.x / Windows :: Backup Manager After Upgrade To Panel 11.5.30

Nov 4, 2013

I see that, when subscriptions is suspended, backup manager continuous working.

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Plesk 12.x / Windows :: Database Server Warning After Panel Upgrade

Jun 23, 2014

After Plesk Panel upgrade to 12.x I found a warning showing at Home>Tools & Settings> Database Servers

Warning: Unable to determine the TCP port number used by Microsoft SQL server '.SQLEXPRESS': TCP/IP protocol is not enabled in the server network configuration or the server is configured to use dynamic TCP ports.

To allow your customers to automatically configure firewall for remote database access, manually configure the SQL server to listen on a specific fixed TCP port.Click to expand...

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Plesk 12.x / Windows :: Webadmin Stopped Working After Panel Upgrade

Jun 23, 2014

After Plesk panel upgrade to 12.x webadmin stopped working . It's showing following error

Code:
Server Error in '/' Application.
The resource cannot be found.

Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. review the following URL and make sure that it is spelled correctly.

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Plesk 12.x / Linux :: Panel Broken After Upgrade

May 18, 2015

Following the update from 11 to Plesk 12 (and installing latest Ubuntu fixes), the Plesk panel access is broken. Welcome page says:Can not load key: key is empty.And of course, no way to login the mgt interface. All services appear up, so this is only affecting the panel web service.

Fishing out the panel.log, it appears to be at a lower level than I initially thought (see below): experiencing issues after updating from 11 to 12 on Ubuntu (12)?

[18-May-2015 19:46:34 Europe/Berlin] PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
[18-May-2015 19:46:34 Europe/Berlin] Exception: PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
file: /opt/psa/admin/plib/Smb/Exception/Syntax.php
line: 56

[code]..

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Plesk 11.x / Linux :: Upgrade Parallels 11.5 To 12 From Panel

Dec 25, 2014

is it safe to Upgrade Parallels 11.5 to 12 from the panel

OS
CentOS 5.10 (Final)
Panel version11.5.30 Update #48, last updated at Nov 21, 2014 02:33 PM

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Plesk 12.x / Linux :: Error Opening Panel After Upgrade To 12.0.18

Jun 17, 2014

I have a V-Server account with Strato and just upgraded to 12.0.18 through the panel updater. The installation completed successfully, at least the installer gave me no error.

After the installation I tried to login and got the following error (I wasn't able to enter my credentials..):

I tried to repair permissions with:

Code:
/usr/local/psa/bin/repair --restore-vhosts-permissions

Which worked and I could now login. The Panel opened with the following error:

I can access certain areas of the panel without error (i.e. tools and settings etc, but I get the error when I try to access the control panel for single domains etc...)

Here an extract from the panel.log

Code:
[17-Jun-2014 19:49:12 Europe/Berlin] Exception: Permission denied
file: /opt/psa/admin/plib/Lock/Manager/Hierarchical.php
line: 105
code: 0
trace: #0 /opt/psa/admin/plib/Lock/Manager/Hierarchical.php(105): LockManagerClient->__construct()

[Code] ......

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Plesk 11.x / Linux :: Panel 11.5 Update - Installation Or Upgrade Failed

Oct 28, 2014

I'm getting the following alert in my Plesk 11.5 panel :

1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.

2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.
----------------------------
here the final part of the update log:
----
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.

[Code]....

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Plesk 12.x / Linux :: Failed Upgrade Results In Inconsistent DB And Unfunctional Panel

Oct 25, 2014

After last night's attempt to upgrade one of our old plesk servers (10.0.1), on RHEL 5.5, we are left with unfunctional control panel.

Following the KB [URL] ...., we see:

1) no /usr/local/psa/version file exists currently.

2) mysql -uadmin -p`cat /etc/psa/.psa.shadow` -D psa -e 'select * from upgrade_history order by upgrade_date desc limit 1'
+---------------------+--------------------------------+------------+
| upgrade_date | version_info | db_version |
+---------------------+--------------------------------+------------+
| 2010-12-01 10:52:30 | 10.0.1 RedHat el5 109101029.17 | 01090 |
+---------------------+--------------------------------+------------+

as you see the plesk was OLD. No line for the last night's upgrade, though in here.

3) but: rpm -q psa
psa-12.0.18-rhel5.build1200140606.15

So, the installation procedure finished partially, installing net packages, but not really updating all info.

Comparison of the MySQL scheme for DB psa with another server with the new installation shows that some minimal differences in some tables and a couple of missing tables. So, it looks like it _almost_ succeeded.

Comparison of the RPMs installed on the two servers, shows some differences in installed packages and versions. For example, there are 2 versions of psa-backup-manager and 2 versions of psa-migration-manager on the "malfunctioning" machine.

Further runs of the autoinstaller does not work, since it seems to think that everything is fully installed/updated. How to proceed from this point. Control panel does not work...

We've looked through the installation log files and Wonder if there is some log file that we are missing - where shold we look for messages in case of a failed installation?

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Plesk 12.x / Linux :: Loss Of Entire Panel - Upgrade Failed Due To No Access To SQL

Jul 7, 2014

Upgrading was started not half an hour ago from the time this post goes out, all went well until the MySQL was started up. At this point it is screaming at me because it cannot access it due to a missing password. This shouldn't be to much of an issue, as you just follow this post here, [URL] .... However.. when I did that this happened.

Code:
/usr/local/psa/bin/admin --show-password

PHP Notice: Undefined index: PARAMETERS; File: /usr/local/psa/admin/plib/CommonPanel/Exception.php, Line: 266

SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES)

I rent through OVH, so we don't get support access or anything. We just get a 15 site license and that's it so I don't know who to turn to for this.. I haven't ever touched anything in regards to SQL and the likes, all I did was click the upgrade button and this failed me. And now I've pretty much lost everything until this is resolved.

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Plesk 11.x / Windows :: Upgrade MySQL From 5.1 To 5.5?

May 21, 2014

In order to install moodle, I need to upgrade MySQL from 5.1 to 5.5. I have gone through one of the KB articles [URL], but it's not very clear.

Can I upgrade it through Add/remove Components from Install and update products just like it can be done for PHP?? I see MySQL Server 2005, 2008 and 2012,

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Plesk 11.x / Windows :: Upgrade Net Framework To 4.5

Jan 17, 2013

I have a plesk server with me, would like to check how should I upgrade my .net framework to 4.5?

Do I need to update the framework by using the control panel or manually download and install?

The plesk is a Parallels Plesk Panel 11.x for Windows.

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Plesk 11.x / Windows :: How To Upgrade By Migrate

Sep 17, 2013

connected to my other question regarding hMailserver and Plesk 11.5 for Windows I still need to transfer/upgrade two other servers to Plesk 11.5 - and these two are using hMailserver. During the upgrade to Plesk 11.5.x hMailserver is kicked out and Mail Enable SE is installed (and luckily configured). The users will have their old mails stored with hMailserver and a "blank" new mailbox with Mail Enable. Somehow I need to transfer or migrate these mails from hMailserver to Mail Enable.

My solution last time was "easy but annoying": I set new passwords for all mailboxes and used IMAPcopy to copy all messages, one by one. This took like forever!There was just no other solution as I already upgraded my installation. As of now, the "Upgrade Notes" published by Parallels suggest to "upgrade by migrate". How to do this, without IMAPcopy and all this trouble? Maybe if I get a backup of the mails and restore this backup? Is there a way to only backup the mails instead of the whole configuration and stuff?

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Plesk 11.x / Windows :: Upgrade From 10.2 Is Hanging

Oct 12, 2012

During downloading the files for the upgrade, it is hanging at downloading the following file:

plesk.msi

When I look at the C:ParallelsInstallerparallelsPANEL-WIN_11.0.9dist-msi-Microsoft-2003-i386 I see that the file is .tmp and cannot be deleted.

I do not know how to stop the upgrade, delete the .tmp file and download the files again.

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Plesk 11.x / Windows :: Setup SimpleDNS Into Panel

Aug 6, 2013

I recently setup Plesk 11.0.9, and I want to setup SimpleDNS into my plesk panel. I installed SimpleDNS 5.2 on the server, and I followed the instructions in this post --> [URL] ...., but when I refresh the components page in the panel, I never have the Simple DNS.I setup port 8053 in SimpleDNS' HTTP API, I accept any ip address, I remove the firewall and Plesk can not see it.

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Plesk 11.x / Windows :: Cannot Rename Domains In Panel

Jun 20, 2013

I'm trying to rename a domain in my panel and keep getting the following error:

Code:
Error: Execute websrvmng --rename-vhost "--old-name=domainb.com" "--new-name=domaina.com" failed with error code 1: External component has thrown an exception. In IIS7NativeProvider module Exception type: System.Runtime.InteropServices.SEHException at _CxxThrowException(Void* , _s__ThrowInfo* ) at IIS7ApplicationPools.copy(IIS7ApplicationPools* , auto_ptr<IApplicationPool>* , basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> >* srcName, basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> >* dstName)
Running

Code:
websrvmng --rename-vhost "--old-name=domainb.com" "--new-name=domaina.com"

In the Windows command line gives the following error:

Code:
Cannot find domain by name 'domaina.com'

Haven't found many leads on the web as to what this might be.

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Plesk 11.x / Windows :: Panel 11.5 - How To Enable AWStats

Mar 26, 2014

how to enable AWStats for the domains on my server. In our old Panel (v9.5), I could go Domains > DOMAIN.TLD > Web Hosting Settings, and on that page there was an option to choose between Webalizer/AWStats/None. In version 11.5, I don't see that option.

When I look on the actual Windows server, I do see an AWStats directory along with a Webalizer directory in "C:Program Files (x86)ParallelsPleskAdditional", so I think it's installed...? AWStats comes along as part of the Plesk Panel license, right?

I can see the Webalizer stats when I browse to [URL] ...., but I'd much rather see AWStats.

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Plesk 11.x / Windows :: Control Panel Not Accessible?

Jan 30, 2013

I Have a WinServer 2008R2SP1 with plesk 11. I am able to access to PControl panel with https://localhost:8443 but not from outside the server (https://serverIP:8443)

The firewall if OK, allowing port 8443.

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Plesk 11.x / Windows :: Can't Open Administration Panel For 11.5.30

Feb 14, 2014

I tried to open Administration page for my Parallel Plesk Panel, but all the time it's show Loading and nothing happens. It's also not opening on the server trough https://localhost:8443 System redirect me to the address https://localhost:8443/sso/api.php?api=/ui and 10 minutes it's loading...

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Plesk 12.x / Windows :: Error When Adding IP On Panel

Oct 10, 2014

We are getting an error every time that i try to add a new IP on Plesk panel. I go to "Tool and settings" than "IP address", "Add ip address" on fields i already try to ip:

xx.xx.xx.xx/32
and
xx.xx.xx.xx/submask

every time that i click on OK, the button become loading an never finish....

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Plesk 11.x / Windows :: Panel Broken After Update

Feb 17, 2014

Updates ran over the weekend and I can no longer login to the Plesk Panel. I'm getting the following PHP error: Fatal error: Call to undefined function get_gpc() in D:Plesadminhtdocsindex.php on line 3Click to expand...

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Plesk 11.x / Windows :: Panel Notifications And Email

May 14, 2013

I have Plesk and SmarterMail running on a server.SmarterMail is setup as 'require SMTP authentication before relaying' email (I think this is standard practice).I cannot get Plesk to send any emails, such as forgotten password reminders and notifications.Plesk tries to send but gets a "550 Authentication is required for relay" error... which is expected, because I can't find anywhere in Plesk to enter the authentication details for the email account being used to send (relay) the emails.

I don't want to setup a 'whitelist' or 'bypass relay authentication' for 127.0.0.1 as I have had a spam issue with this previously.where to enter the username / password details so Plesk Panel can authenticate and send it's emails?

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Plesk 11.x / Windows :: VHosts - Panel Keep Resetting

Mar 12, 2014

From what I can tell the vhosts on my Plesk Panel keep resetting (I think around once a day), all my webstatistics (AWStats) begin to 404 and I have a Wordpress installed in the root of a domain which is now displaying the "Web Server's Default Page" (any sub-directory of the Wordpress install gives a 404 such as the wp-admin directory). The way I've fixed this temporarily is to run "%plesk_cli%

epair.exe" --update-vhosts-structure. I do not see any errors or warnings in the event viewer or log files.

On another note is there a way to increase the logging for event viewer to include more than just errors (such as informational) to make it easier to track down issues?

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Plesk 12.x / Windows :: Control Panel Certificate

Oct 22, 2014

Ive bought a wildcard certificate, and its working fine when i use URL....But it does not work when i go to hURL.... seems like the control panel chosing a default one for this.

Ive tried to make the certificate server default, changed the one in ip section to the wildcard one, and made the woldcard one default, nothing changed..

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Plesk 11.x / Windows :: How To Upgrade Mysql 4.x Installation

Jul 29, 2012

Plesk has mysql installed with it to run properly and I need to upgrade that version to the latest. Now I am not talking about the mysql server that it provides for me to create databases on. I am talking about the version it uses to run.

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Plesk 11.x / Windows :: FTP Not Working For New Users After Upgrade

Jul 30, 2012

Problem with FTP Users on Plesk 11 after updating from Plesk 10.

SO: Windows Server 2008 R2 Standard Edition
Panel: Plesk for Windows 11.0.4

I noticed that users cannot FTP, when trying to connect they receive an error: 530 User cannot log in, home directory inaccessible.

Doing further investigation, I confirmed that only users created after upgrade have this issue, that created before upgrade works fine.

I already discovered that home directory is missing on IIS 7.5 FTP. Creating a symbolic link on NTFS using MKLINK command pointing to home folder and configuring permissions to user solved the problem.I think its a bug on Plesk Panel 11.0.4 as I can see same the same problem on two distinct servers after upgrading from Plesk 10 to 11.

I tried to run Plesk Reconfigurator utility with all options, without success.I can fix home directory by myself manually but it will be great if Plesk Panel handle this again.

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Plesk 11.x / Windows :: Upgrade Php To Latest Version?

May 19, 2014

I have Parallels Plesk Control Panel installed on Windows Server 2008 with PHP 5.2.17. In order to install moodle, it requires PHP 5.4.4 installed. How do I upgrade to the latest PHP or to version 5.4.4, are there any standard instructions?

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Plesk 11.x / Windows :: Renaming Main Domain On Panel 11.5?

May 26, 2014

when I try to change main domain, e.g. domain.ru to domain.com, I see that Application Pool changed only for main domain, all additional domain use old Application Pool.

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Plesk 11.x / Windows :: Control Panel Access IIS 7.0 WIN Web Server 2K

Jun 29, 2012

after upgrading to plesk 11 i get this error (Image attached)

so basicaly i cant do nothing..

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Plesk 11.x / Windows :: Restore Permission For Web-Stat On Panel 11.0.9?

Nov 7, 2013

How can I restore/update permission for all domains -> only web-stats permission?

P.S. When users rename username for FTP access, web-stat remove old username and don't add new username to nfts permission.

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