Plesk 12.x / Windows :: Can No Longer Access Admin Panel Remotely
Feb 22, 2015
Windows Server 2012r2
Plesk Panel 12.0.18 Update #36, last updated at Feb 20, 2015
my server running version 12 on win server 2012r2 of the panel. Sometime in the last few days something has changed and I can no longer load the Admin panel on ip:8443.
I can access the panel by using remote desktop into my server and loading it locally.
I also can not connect to the server using the mobile manager app or via telnet. If I disable the firewall in the Plesk panel it works fine so I checked my firewall but incoming on 8443 is allowed. It seems the firewall is blocking ports that were previously open as I can't remote access my MS SQL server either without switching the firewall off.
The only change I'm aware of since I last used the panel is the update #36 install. Not sure where to look next?
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Aug 18, 2012
Health Monitor Module is installed and running on server, but not visible under Server Administration Panel > Home > Server Health on Plesk Panel 11.0.9 update #7. Is there a trick to configuring home to show it and/or a direct way to launch view of server health?
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Feb 19, 2014
I've encountered a curious problem. Fresh install of Plesk 11 on a Windows 2008 R2 Server. If I want to configure FTP-Accounts under "Domain&Mail" the option is missing entirely. The Server is running an FTP Server and I can connect via FTP to some parts with some users I have created in Plesk. I've scrounged the internet for information about what might be going on here but came up empty.
There is no option to configure FTP Accounts or anything FTP in Plesk. There is empty space where the link should be.
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Jun 22, 2014
We have Panel Plesk 11.5.30 in Windows 2008 R2. when you go to File Sharing in all the Subscriptions, appears this error: Internal error: Unable to access File Sharing repository with the system user name "admin": wrong username or password
This happen since we do the update to the new version 11.5.30 ...
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Jun 29, 2012
after upgrading to plesk 11 i get this error (Image attached)
so basicaly i cant do nothing..
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Nov 14, 2014
Why can i login with two different passwords for the user admin in plesk control panel?
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May 17, 2014
I am using CentOS 6.4... I cannot login to the admin page. Showing this message:
Error: Unable to log you on. An internal error occurred in the Single Sign-on authorization engine. Please try to log in later, and contact your hosting service provider if the problem persists.
Error log:
Doing restart of Parallels Installer...
2014-05-17 01:08:38: (server.c.1543) server stopped by UID = 0 PID = 10122
2014/05/17 01:15:04 [crit] 16495#0: *1 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 127.0.0.1, server: , request: "POST /plesk-billing/task-manager.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "localhost:8443"
[Code] ....
I have tried this post: [URL] ....
[root@ns4008757 ~]# /usr/share/plesk-billing/integration --command=repair-all
Customer & Business Manager is not installed yet.
[root@ns4008757 ~]# /usr/local/psa/bin/sso -g
SSO status: on
SSO server url: https://XXX.XXX.XXX.XXX:8443
SSO API version: sw:sso:idp:1_0
SSO Application ID: z9fabw14uesl6ccoz0wnpwk68eghgvs6ny7
After running this two lines, when i login to admin panel, it shows: Can not extract SAML message.
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Oct 29, 2014
I have experiencing strange behaviour of Plesk admin panel. Actually there were a lot of issues similar with 500 Internal Server error but mine is a bit different..
This is the log came from the '/var/log/sw-cp-server/error_log'
/bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied
Cannot find config item ["global/SERVERsocket==:8443", ".php", 0]
2014-10-29 19:38:22: (mod_fastcgi.c.1068)
[Code] ....
As you can see there is a line starts with /bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied and i tried to change this one for permission like 0755 or alternatives for a run but nothings changed. Btw i have plenty of disk space, it wasn't also the case.
I cannot even login with my domain name without 'https' and with the port 8880. It's again giving me the same issue.
BTW i want to give a little extra information; it was a long time that Plesk admin panel working but after today it's stuck in 500 Internal server error. What i tried today that to follow 'How to generate custom self-signed SSL certificates and apply it to Postfix: [URL] ....' , but after 6th step i was decied to stop because i couldnt find the root.pem file a minute and than i wanted to try on plesk and i saw the bad news I don't know it was related but i wanted to share.
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Feb 3, 2015
I have just looked at the plesk panel log - /usr/local/psa/admin/logs/panel.log - and seen an alarming number of attempts to access plesk using the admin user. i.e.
[2015-02-02 14:53:46] ERR [panel] [Action Log] Failed login attempt with login 'admin' from IP 50.62.148.176
I have fail2ban installed and set up for other things...
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Nov 12, 2008
having an odd issue with a nuke evolution install
We have a windows 2008 server x64 running plesk 8.6. We created a user with complete access and under that user we created a nuke evolution website. Install appears flawless. We can even continue with admin configuration within nuke with admin.php.
However once you log out you are unable to log back in to admin.php, you get a 404 Not found error. I've checked out the permissions through plesk but they appear to be ok,
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Oct 21, 2014
Is there any way to give a reseller or customer access to the php custom settings box labeled "Additional configuration directives" on the website & domains -> php settings button that an admin can see and alter? We have attempted to give resellers the "Common PHP settings management" and "Setup of potentially insecure web scripting options that override provider's policy" options, but it still does not show up to a reseller.
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Jun 17, 2014
today i changed the password for the admin panel for a customer (username eg. mylogin). 10 minutes later he called me and said that he cannot get into his emailaccount anymore. Checked the password and saw that the emailpassword for his emailaddress (eg. mylogin@mydomain.com) is now the same from the admin panel login. So i changed the emailpassword and checked the admin panel login - it now has the emailpassword. What a mess.. I'm running Plesk Panel 11.5.30 MU47.
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May 21, 2008
Just wondering if anyone can share how they access there colo servers remotely? We have a couple of servers in one datacentre and have just setup a new small co-lo solution.
At present we just use RDP to access our windows servers on the standard ports (pretty bad i know). The RDP ports are open as there may be occasions when we need to access the servers from anywhere. Our new soloution is presently setup like this but i am interested in locking it down.
How do other people access their servers? We have DRAC/ILO cards in the servers but we only tend to use these in emergencies as the remote console is pretty slow.
how to improve security are greatfully received!
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Jun 21, 2014
ERROR: Zend_Db_Statement_Exception: SQLSTATE[HY000]:
General error: 126 Incorrect key file for table '/tmp/#sql_50f_0.MYI'; try to repair it (Pdo.php:234)
After upgrading to v12 i have no access to the plesk panel. The message above is shown.
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Jun 12, 2014
I currently run a fair size forum which is running IPB and the new version recommends mysql 5.6. Therefore I decided to go ahead and get this installed. In the process I managed to mess up all my sites completely like a moron and at one point couldnt access anything running modcgi. Now I have fixed almost all of it
Problem: Problem I have now is that I cannot access the plesk panel no matter what I try. Firstly I could not restart the service as it said that the database was missing, and therefore I have restored the PSA database from a backup. The service now restarts however looks slightly different to how I would usually see the restart:-
Stopping sw-engine-fpm: [ OK ]
Starting sw-engine-fpm: [ OK ]
However I cannot access the panel from the usual address. All I get is "Firefox can't establish a connection to the server at husky-owners.com:8443" . Im at a bit of a loss as to where to go from here.
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Aug 28, 2012
How can I allow only one ip or a list of ip addresses to access port 8443.I need to limit access this port to few ip addresses and not everyone
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Jan 10, 2015
I got error, can`t access to panel:
ERROR: Service_Agent_Exception
Unable to read apache features from the service node: [Sat Jan 10 12:25:03.013856 2015] [so:warn] [pid 32541] AH01574: module actions_module is already loaded, skipping
[Sat Jan 10 12:25:03.014058 2015] [so:warn] [pid 32541] AH01574: module auth_digest_module is already loaded, skipping
[Sat Jan 10 12:25:03.014694 2015] [so:warn] [pid 32541] AH01574: module authz_user_module is already loaded, skipping
[Code] ....
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Sep 20, 2014
I have been a solid cPanel / WHM user for the past 2 years, we have now since downsized our hosting requirements and also wanted to cut our panel costs and so we moved to PLESK 12 Web Edition.The server is on a trial license and has been working fine with no problems for the past 2 weeks. Today all of a sudden none of the websites are accessible, although I can ping all IP's on server and login via SSH.I cannot access any websites or hosting control panel, I have disabled IP tables as this was the cause of a problem last time.
Why this happened was there an update at around 5AM this morning which could have caused this?I have restarted the server, I can successfully ping / resolve address from SSH.
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Apr 11, 2015
the Error Code is :SQLSTATE[HY000]: General error: 1030 Got error -1 from storage engine Knowledge base says I am out of storage but I am not .But the output of command df -h returns this:
Code:
Filesystem Size Used Avail Use% Mounted on
/dev/vda3 825G 673G 110G 86% /
tmpfs 9.8G 0 9.8G 0% /dev/shm
/dev/vda1 477M 59M 393M 13% /boot
Restarting sw-cp-server doesn't shows any error.However , I was getting some problems with mysql socket and I wasn't able to use the plesk still then currently a custom installation of phpmyadmin lets me access the databases but I can't access any of my websites either (Wordpress). Apache returns 504 Gateway Error .
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Jul 7, 2014
Upgrading was started not half an hour ago from the time this post goes out, all went well until the MySQL was started up. At this point it is screaming at me because it cannot access it due to a missing password. This shouldn't be to much of an issue, as you just follow this post here, [URL] .... However.. when I did that this happened.
Code:
/usr/local/psa/bin/admin --show-password
PHP Notice: Undefined index: PARAMETERS; File: /usr/local/psa/admin/plib/CommonPanel/Exception.php, Line: 266
SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES)
I rent through OVH, so we don't get support access or anything. We just get a 15 site license and that's it so I don't know who to turn to for this.. I haven't ever touched anything in regards to SQL and the likes, all I did was click the upgrade button and this failed me. And now I've pretty much lost everything until this is resolved.
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May 20, 2009
I've currently got a couple VPS's running a handful of really small sites (most are just a few things for friends, my own site, and a few non-profit sites).
I want to consolidate them in to one VPS, and I don't know who I should go with, I'm looking for some opinions.
Needs:
- I'd like all the security features of the OS to be handled for me. If this is done through some type of control panel, that would be okay - or if it's done by the company, that would be fine as well.
- I'd like to be able to host Django sites (this is a python framework). I'd prefer if it had some scripts setup to make setting up Django sites fairly simple (Media Temple does this fairly well, it's basically a "one click" and you're good to go system).
- I'd like some form of admin panel. It doesn't need to be as fancy as cPanel, but I'd like something for my emails, domains, DNS, and that type of thing.
- I'd like it to be located in North America.
Budget:
I would like to spend less than ~100/month on this. Obviously the lower the better, but I don't want something so cheap that my server is being oversold.
Server Requirements:
As I said, I use very little resources and bandwidth. I just need something that is reliable, and isn't going to be overloaded or go up/go down all the time.
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Aug 20, 2008
my current situation is that i'm currently renting out a server in a datacenter, and there is no realistic way I can get physical access. Call me cheap, but I really don't fancy shelling out $100 to get my techs to install it. I do have an idea though, and I just wanted to know how realistic it is / how I would go about performing it.
My server has a rescue shell (uses busybox) that I am able to re-install the OS from (all linux OSes), re-partition the HDD and do general troubleshooting things from. If I was to create a VMware machine on my local computer, install windows 2003 and use a hdd image cloner (from within the machine) to create an image of the HDD, how would I go about copying this image to the server's HDD? I don't know of any cross platform "HDD backer upper / recoverer thingies"
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Apr 27, 2009
Could anyone post the exact steps to install Red5 war on tomcat 5.5 with admin panel working and displaying? I have installed it with the demos working but there is no admin panel access
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Aug 6, 2013
I recently setup Plesk 11.0.9, and I want to setup SimpleDNS into my plesk panel. I installed SimpleDNS 5.2 on the server, and I followed the instructions in this post --> [URL] ...., but when I refresh the components page in the panel, I never have the Simple DNS.I setup port 8053 in SimpleDNS' HTTP API, I accept any ip address, I remove the firewall and Plesk can not see it.
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Jun 20, 2013
I'm trying to rename a domain in my panel and keep getting the following error:
Code:
Error: Execute websrvmng --rename-vhost "--old-name=domainb.com" "--new-name=domaina.com" failed with error code 1: External component has thrown an exception. In IIS7NativeProvider module Exception type: System.Runtime.InteropServices.SEHException at _CxxThrowException(Void* , _s__ThrowInfo* ) at IIS7ApplicationPools.copy(IIS7ApplicationPools* , auto_ptr<IApplicationPool>* , basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> >* srcName, basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> >* dstName)
Running
Code:
websrvmng --rename-vhost "--old-name=domainb.com" "--new-name=domaina.com"
In the Windows command line gives the following error:
Code:
Cannot find domain by name 'domaina.com'
Haven't found many leads on the web as to what this might be.
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Mar 26, 2014
how to enable AWStats for the domains on my server. In our old Panel (v9.5), I could go Domains > DOMAIN.TLD > Web Hosting Settings, and on that page there was an option to choose between Webalizer/AWStats/None. In version 11.5, I don't see that option.
When I look on the actual Windows server, I do see an AWStats directory along with a Webalizer directory in "C:Program Files (x86)ParallelsPleskAdditional", so I think it's installed...? AWStats comes along as part of the Plesk Panel license, right?
I can see the Webalizer stats when I browse to [URL] ...., but I'd much rather see AWStats.
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Jan 30, 2013
I Have a WinServer 2008R2SP1 with plesk 11. I am able to access to PControl panel with https://localhost:8443 but not from outside the server (https://serverIP:8443)
The firewall if OK, allowing port 8443.
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Feb 14, 2014
I tried to open Administration page for my Parallel Plesk Panel, but all the time it's show Loading and nothing happens. It's also not opening on the server trough https://localhost:8443 System redirect me to the address https://localhost:8443/sso/api.php?api=/ui and 10 minutes it's loading...
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Oct 10, 2014
We are getting an error every time that i try to add a new IP on Plesk panel. I go to "Tool and settings" than "IP address", "Add ip address" on fields i already try to ip:
xx.xx.xx.xx/32
and
xx.xx.xx.xx/submask
every time that i click on OK, the button become loading an never finish....
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Feb 17, 2014
Updates ran over the weekend and I can no longer login to the Plesk Panel. I'm getting the following PHP error: Fatal error: Call to undefined function get_gpc() in D:Plesadminhtdocsindex.php on line 3Click to expand...
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