Plesk 12.x / Linux :: FTP Stopped Connecting Via Client?
Apr 30, 2015
The FTP on my VPs running centos 6.6 and plesk 12.0.18 Update #44 has stopped allowing FTP conections via filezilla or dreamweaver. My tech knowledge with server management outside of the gui is minimal but i have done the following. Checked that the firwall is allowing ftp traffic through the GUI in plesk.
restarted xinetd and checked status
[root@367549 ~]# service xinetd status
xinetd (pid 11707) is running...
[root@367549 ~]# lsof -i tcp:21
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
xinetd 11707 root 5u IPv6 682472 0t0 TCP *:ftp (LISTEN)
Then tried the following
[root@367549 ~]# ftp localhost
-bash: ftp: command not found
But i can connect via telnet on port 21
when trying to use +dreamweaver or filezilla i get the following. This may be due to one or more of the following reasons: - The network cable is unplugged or the network is down. Please verify that the network cable is connected and that the network is up. - The FTP server is down. Please verify that you can connect to the FTP server using another FTP program. - The FTP host name is incorrect. Please verify that the host name is correct in the Site definition dialog box. - Accessing the server requires proxy settings that aren't properly set. Please verify that the proxy settings in the Site category of the Preferences dialog box are properly set, and that the Use Proxy option in the Site definition dialog box is selected. - You may need to connect to the server using a different port than the one provided. Please specify the correct port in the box provided.
Error: The data connection could not be established: ETIMEDOUT - Connection attempt timed out
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listin.
What to do and why after no change this just stopped working when ive been using ftp on this server previous.. the company that i brought the vps from have no intrest and tell me its unmanaged.
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Apr 5, 2007
I've got a one month stable setup running a cpanel + apache 1.3.x and suddenly starting yesterday i get these errors from time to time in the log from various IPs:
(104) Connection reset by peer: client stopped connection before send mmap completed
(32) Broken pipe: client stopped connection before send mmap completed
send mmap timed out
Googling shows people guessing at everything from mysql errors to the visitor clicking a link on a partially showing page before it's completed.
Anyone with more clear insight? Mysql shows no apparent errors.
Site is a heavily loaded wordpress setup with mod_gzip the only major addition to apache. Also running a firewall for a week now. Errors did not show up until yesterday.
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Oct 14, 2014
After some recents updates (currently running on: 12.0.18 Update #19) appeared a problem with connecting to FTP for passive mode users:
Connect ok!
"/" is the current directory
Get directory
227 Entering Passive Mode
550 Access is denied.
Server logs:
/var/log/messages
Oct 14 12:11:26 host xinetd[3692]: START: ftp pid=2709 from=::ffff:xxx.xxx.xxx.xxx
Oct 14 12:11:26 host proftpd[2709]: processing configuration directory '/etc/proftpd.d'
Oct 14 12:11:26 host proftpd[2709]: yyy.yyy.yyy.yyy (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
But:
/var/log/secure:
Oct 14 12:11:26 host proftpd: PAM unable to dlopen(/lib64/security/pam_stack.so): /lib64/security/pam_stack.so: cannot open shared object file: No such file or directory
Oct 14 12:11:26 host proftpd: PAM adding faulty module: /lib64/security/pam_stack.so
Oct 14 12:11:26 host proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers
Oct 14 12:11:26 host proftpd[2709]: yyy.yyy.yyy.yyy (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER client: Login successful.
ad1: yes, i do have passive ports configured in /etc/proftpd.conf and FW is properly configured
ad2: everything was fine until recent updates
ad3: this is happening only for passive users only
ad4: we are experiencing this issues across all Plesk instances [6x] on CentOS 6.5 with 12.0.18 Update #19
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Oct 15, 2014
During the installation procedure, the script stopped unexpectedly
Errors were encountered while processing:
/var/cache/apt/archives/psa-proftpd_1.3.5-ubuntu14.04.build1200140604.16_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
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Jul 12, 2015
Our partition become full and drop the vps, after that we are unable to start postifx, actually postfix start but master not.
So if I run :
/etc/init.d/postfix restart
Shutting down postfix: [FAILED]
Starting postfix: [ OK ]
/etc/init.d/postfix status
master is stopped
I already try to reconfigure all
/usr/local/psa/admin/bin/mailmng-service --start-service --mail-component=all
Into ToolsSettings i change between qmail and come back again to postfix (reinstalling)...
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Sep 15, 2014
I have recently migrated my websites from Plesk 11.0.9 to a new server with Plesk 12.x and the webalizer is not working.
- Is there a chance to repair it and not loose the data? If yes, how do I do that?
- Or do I have to remove it and install Webalizer again? How do I do that?
OS Ubuntu
Uninstalling Webalizer with plesk updater is not possible.
After executing this:
Code:
# /usr/local/psa/admin/bin/statistics --calculate-all
I get:
Code:
WARNING during statistics_collector execution: : Executing logs preparation...
error: error creating output file /var/www/vhosts/system/domain.tld/logs/error_log.1: File exists
statistics[6845]: Unable to execute logrotate via: /opt/psa/logrotate/sbin/logrotate /opt/psa/etc/logrotate.conf -s /opt/psa/var/logrotate.status
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Oct 2, 2014
I've this terrible problem: on my site I start a script that executes a batch process that imports into the Mysql database a lot of products (texts and images). I'm monitoring the query process from Phpmyadmin>Status and I notice that after some minutes the number of queries decreases from ~900 to ~30, that means that the script is stopped! Then I check the error_log and infact there's this error:
[Thu Oct 02 17:09:34 2014] [warn] [client xxx.xxx.xxx.xxx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Thu Oct 02 17:09:34 2014] [error] [client xxx.xxx.xxx.xxx] Premature end of script headers: insert_products.php
Some informations:
VPS server: 1 CPU; 40gb; RAM 1GB
OS: CentOS 6.5 (Final)
Plesk version: 12.0.18
What I tried via SSH console:
# /usr/local/psa/admin/bin/php_handlers_control --list
id: display name: version: type: cgi-bin: cli-bin: php.ini:
module 5.3.3 5.3.3 module /usr/bin/php-cgi /etc/php.ini
fastcgi 5.3.3 5.3.3 fastcgi /usr/bin/php-cgi /etc/php.ini
cgi 5.3.3 5.3.3 cgi /usr/bin/php-cgi /etc/php.ini
# /usr/bin/php-cgi -v
[code]....
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Dec 16, 2014
I just installed Nginx. It seems it works well, but watchdog reports it as "stopped".I restarted watchdog several times, and it always says the service has stopped.What shall I do to make watchdog see Nginx as a working service?
Following this KB [URL] ...., I can confirm that command "/usr/local/psa/admin/sbin/nginxmng -s" return "Enabled".
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Feb 12, 2015
on one of our Plesk-Servers (Plesk 12.0.18 Update 34 on Debian 7.6) the scheduled backup stopped working. Scheduled Backup is active in Backup-Manager, but it's not executed.
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Jun 9, 2015
Automatic Parallels Plesk. 12.0.18 has stopped working but no solution from plesk yet? I think every user has the same problem. Many people asked the same question but no solution/answer from plesk.
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Aug 19, 2014
I am running Plesk 12 . Centos 6.5
I have Plesk Firewall Installed.
After the Plesk Firewall was enabled the FTP Stopped working in passive Mode.
I searched the net and found the following :
Code:
/etc/sysconfig/iptables-config and change the line with IPTABLES_MODULES to: IPTABLES_MODULES="ip_conntrack_ftp"
It started working.
I changed the default FTP port from proftpd.conf
Code:
port 2392
and /etc/services
Code:
ftp 2392/tcp
ftp 2392/udp fsp fspd
I allowed the new port in Plesk Firewall in Incoming connection and disabled port 21
Now I am not able to connect to the ftp, I get the following error. Have I missed anything ?
Code:
Response:257 "/" is the current directory
Command:TYPE I
Response:200 Type set to I
Command:PASV
Response:227 Entering Passive Mode (85,25,51,34,216,46).
Command:MLSD
Error:Connection timed out
Error:Failed to retrieve directory listing
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Jun 13, 2014
I am getting this error after installing the AfterLogic WebMail Pro_7 app on a domain.
I removed the app but AfterLogic still appears in the list of available Webmail options. I am getting the error even after changing all my domains to use Roundcube.
backup_info_1406131330.xml:
Line 423 error: Element 'external-webmail': This element is not expected.
My backups since the day I installed that app are no longer valid.
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Apr 6, 2015
I'm not been able to start plesk although web and mail services are running.I'm getting the error unable to execute php_handlers_control.I've patched and updated plesk with command line and bootstrap repair and I'm getting this errors:
==> Checking for: mail_responder_restore... fail
/usr/lib64/plesk-9.0/mail_restore: line 820: 17063 Illegal instruction /usr/local/psa//admin/sbin/mailmng-service --restart-service
Errors occured in mail restore procedure
Some utilities have exited with errors:
/usr/lib64/plesk-9.0/mail_auth_dump
/usr/lib64/plesk-9.0/mail_responder_restore
I get Illegal Instruction When I run :
# /usr/local/psa/admin/sbin/mailmng-service --restart-service
Illegal instruction
Also I switched from postfix to qmail and back using the command line with no luck.
/usr/local/psa/admin/bin/mailmng --features
runs without problems.....
/usr/local/psa/admin/logs/panel.log:
[06-Apr-2015 12:47:25 America/New_York] PleskUtilException: '/usr/local/psa/admin/bin/php_handlers_control' '--list-json' failed with code 4.
[code]....
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Nov 5, 2008
i would like to move few clients from my old linux VPS that runs on Cpanel .. to my new windows VPS tat runs Plesk .. you see there were several attempts by new provider .. they cant guarantee that accounts can be fully migrated even manually they only copied site files to new server .. the client account's still running on linux vps cpanel, they are intact .. clients dont have any php or mysql files they are just plain HTML and Flash files .. i can move site files .. im concerned about mail accounts and emails that already in my clients inbox (they are using IMAP accounts) .. do you guys know any guideline or step by step how to migrate my clients
P.S. please consider me as an uneducated person .. my background is designing not programming or network administration.
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Oct 19, 2014
I'm having a hard time configuring this setting for nginx on a domain, whatever i try i cant get it to accept files as big as I need. Every time i try i get this red message :
Code:
Configuration Nginx non valide : nginx: [emerg] "client_max_body_size" directive is duplicate in /var/www/vhosts/system/domain.fr/conf/vhost_nginx.conf:4 nginx: configuration file /etc/nginx/nginx.conf test failed
I followed these instructions: [URL] ....
Strange thing is there was no panel.ini file where the instructions are pointing so i created one, but still, i cant get that directive to work.
Before plesk 12 (with 11.5) i finally got it to work by manually editing some nginx conf file on the server, but i can't find anymore how...
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Jul 2, 2014
All new domains (sites) only display the Parallels page. Upgraded to the following ...
OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 3, 2014 06:56 AM
The system is up-to-date; last checked at June 27, 2014 04:43 AM
Pretty sure it is a permissions problem, have tried chown -R domain.com.au domain.com.au and returns invalid user.
Can now FTP, use webmail, preview the site and have uploaded a pretty big site .... the Paraellels site displays it as 0mb disk space used and only displays the default Parallels place holder.
This is what a new domain name is displaying ######################################
Files listed in the file manager ######################################
Files uploaded using Filezilla FTP program ######################################
Default place holder ... can't display any other page. ######################################
Have checked all DNS settings and they match the other domains.
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Oct 6, 2014
I have completed email set up on my server and have checked that email ports are open, but for some reason outlook keeps returning : "Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that you DNS settings in the Network pane of System Preferences are correct."
The odd thing is that outlook still picks up emails if I receive any, but keeps returning above error every minute.
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May 11, 2015
I have been using Plesk for a while on my server, but this is the first time that I need to set up large files uploading for a client who requires to upload via a form files that are larger than 128MB (but less than 400).The issue I've been seeing is that whenever the user tries to upload a file greater than 128MB I see an error on the proxy_error_log that says:
2015/05/10 21:46:18 [error] 31224#0: *9 client intended to send too large body: 175420278 bytes, client: XX.XX.XX.XX, server: myserver.com , request: "POST /admin/products/1 HTTP/1.1", host: "myserver.com", referrer: "referrer"
I've been googling this issue and everything points to the nginx configuration (PHP parameters have already been set up). I proceeded to change the configuration of /etc/nginx/nginx.conf to include
http {
...
client_max_body_size 400M;
...
}
HOWEVER (and this is where I'm stuck) after restarting the nginx service, the fille /etc/nginx/plesk.conf.d/vhosts/myserver.com.conf continues to hold the value:
server {
...
client_max_body_size 128m;
...
}
Modifying this file to change the 128m to 400m does not make a difference.
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Jul 9, 2014
I migrate from plesk 9.5 to another server with plesk 12.0.18, and then outlook and mail default from iphone don't work, but tunderbird and webmail work well.
In outlook when i put the same configuration than tunderbird and i try to send mail out from my domain said this error:
Error del servidor: '554 5.7.1 <244.Red-88-18-221.staticIP.rima-tde.net[88.18.221.244]>: Client host rejected: Access denied
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I can recive mail but not send.
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Aug 17, 2014
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Jul 14, 2015
My panel suddenly stop works to create databases from client account.This error shows:
Internal error.
PHP Notice: Undefined variable: dbType
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Jul 22, 2014
We have a VPS with Centos 5 and Plesk 12.0.18.
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The task is a simple WGET command.
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May 30, 2015
I have the problem that I can't connect to my mailserver tru the mail client (Webmail works fine, I receive mails and can send mails)
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couriertls: connect: error:1408A0C1:SSL routines:SSL3_GET_CLIENT_HELLO:no shared cipher
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Dec 11, 2014
In plesk9 my customers had the option to send daily usage reports by e-mail. Only certain clients like this option. Using plesk11 I cannot find this option if I log in as a client. Has this feature been removed? And if so, can the administrator enable this option only for 1 or 2 clients?
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Jun 12, 2014
The Plesk panel indicates that the Spam folder can be retrieved using an email client. We are using Outlook 2013 and can not figure out a way to make this happen. We can see the Spam folder using Webmail, but the contents never shows up in Outlook...
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Sep 10, 2014
I installed the SiteProBuilder (from the www.site.pro page) in extensions of the Parallels Plesk Panel 11.5.30. I installed from .zip file on administrator account of Plesk Panel. The extension SiteBuilder was shown in all administrated subscriptions. On administrator account the extension works properly but when I log into the Plesk Panel as a client of one subscription then extension doesn't start and message is displayed: "Error: access denied".
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May 7, 2015
It appears that my clients disk space usage calculation is including admin full server FTP backups that I am doing.
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Jan 27, 2015
I have windows server 2012 and Plesk v12.0.18 #30 - I noticed speed problem.
When I try to connect to mySQL with:
$conn = new mysqli('localhost', 'joomla_***', '*****', 'joomla_test');
Connection takes 1 second!!!When I try to connect with '127.0.0.1' instead of 'localhost' connection takes 0,009 seconds.
1. I tried solution to add line '127.0.0.1 localhost' to c:windowssystem32driversetshosts - but no luck.
2. I tried to edit C:Program Files (x86)ParallelsPleskMySQLDatamy.ini - adding lines
bind-address=127.0.0.1
skip-name-resolve
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3. I even tried to disable IPv6 but still no luck
I guess all users windows windows server 2012 has the same problem??!?!...
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Sep 28, 2014
I setup FTP access on Plesk, then when i try connect to the server it seems to be trying to access through a old installation on FileZilla Beta server manager, that was obviously installed on the server a while back. I can only think it is not using which ever FTP manager Plesk uses.
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