Plesk 12.x / Linux :: Error Creating Database From Client Account

Jul 14, 2015

My panel suddenly stop works to create databases from client account.This error shows:

Internal error.
PHP Notice: Undefined variable: dbType

From admin account there is no problem to create databases.I`ve run bootstrap.sh repair successfully but still not working.Plesk 12.0.18 #55 Ubuntu Linux 10.04

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Plesk 12.x / Linux :: Creating Webspace For Main Account Holder (web Host)?

Jul 30, 2014

When I create a webspace for the main account holder (web host) , I get the following error when I click on "Manage Hosting" ?

ERROR: Call to a member function getDomainId() on a non-object (AccountController.php:77)

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Plesk 12.x / Linux :: Error When Creating Domains?

May 15, 2015

since yesterday I'm receiving this errors on some website: see attachment

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Plesk 12.x / Linux :: Error When Creating New Subscription

Jun 18, 2015

We get this same error on every subscription we create. It doesn't seem to affect anything but it's more of an annoyance than anything. It did it on plesk 11.5 and now with plesk 12.

[2015-06-18 08:35:13] ERR [util_exec] proc_close() failed
PHP Fatal error: Uncaught exception 'PleskUtilException' with message 'glmng failed: ' in /usr/local/psa/admin/plib/Service/Agent.php:243
Stack trace:

[Code] .....

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Plesk 11.x / Linux :: Creating New Subscription - 502 Bad Gateway Error

Dec 10, 2013

I have a problem with "502 Bad Gateway" errore when I'm trying to create a new subscription.

Here my logfile:

/var/log/sw-cp-server/error_log:

2013/12/10 12:47:03 [error] 11827#0: *100 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: XX.XXX.XX.XXX, server: , request: "POST /admin/subscription/create HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxxxxxxxxxxx.xx:8443", referrer: "https://xxxxxxxxxxxxx.xx:8443/admin/subscription/create"Click to expand...

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Plesk 11.x / Linux :: Creating Mail Through SSH Error Message

Jul 4, 2014

When I try to create an email address with this command

./mail --create test@domain.com -passwd dommage -mailbox false -manage-spamfilter true -redirect true -rediraddr stevefigueras@yahoo.fr

i get this message error and i don't understand why

-bash: ./mail: No such file or directory

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Plesk 12.x / Linux :: Page Not Found / Timeout / 502 Bad Gateway Error Creating Accounts

Jun 22, 2015

As I read, when Plesk and WHMCS are in the same server, you may have 502 bad gateway errors when creating an account through WHMCS..Page not Found/Timeout/502 Bad Gateway error creating accounts with Plesk 10+..By default Plesk 10 and above performs a forced restart of apache when an account is created or suspended which causes WHMCS to lose connection to the server, and if your WHMCS is on the same server, you will also lose connection to WHMCS at the same time.

In order to resolve this please refer to the following knowledgebase article for instructions on configuring Plesk to perform a graceful restart instead: URL..

But when I activate nginx in Plesk the 502 bad Gateway problem comes back.Is there an option to activate Nginx graceful restart in Plesk?

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WHMCS Error While Creating Account

Oct 27, 2009

We are using WHMCS with Plesk 9.2 which was working all perfect but from last few days when ever we click on "CREATE" hosting account module in WHMCS it gives us the following message.

Module Command Error
CURL Error: 28 - Operation timed out after 100 seconds with 0 bytes received

we tried to contact WHMCS support and they says its related to Plesk and parallels say its related to WHMCS now i am stuck between these 2 companies!

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Plesk 12.x / Linux :: Prompt For Password When User Clicks On Database In Account

Dec 4, 2014

We use CentOS Linux 7.0.1406 (Core) with Plesk Version 12.0.18 Update #27.

We have the following problem:

When a user clicks on a database in his account and tries to login with phpmyadmin, Plesk prompts for a Password of that specific user. The message is (in german):

Code:

The site https://........:8443 responded with:
Enter the password to log in as the database user xxxxxx

When i enter the correct password a new phpmyadmin window opens and the user can use his database. A few days ago you didnt have to enter a password at all. When you were logged into Plesk as a user, you could just click "Databases -> Webadmin" and phpmyadmin opened up without Plesk asking for a password.

The question for the password is NOT coming from phpmyadmin. Its from Plesk itself. After i enter the correct password plesk hands the request over to PMA.

For debugging i created a new database for a user and i could enter its database without any problem. No password was required. But the existing old databases now all require a password. So obviously Plesk is not aware of these passwords anymore. I guess they are/were stored somewhere.

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Plesk 12.x / Linux :: New Wordpress - Error Establishing Database Connection?

Oct 9, 2014

I just tested the WP creation feature of PP12 and I get the following error when I attempt to view the newly created CMS...

"Error establishing a database connection"

If I navigate to the database page and click webadmin, I can connect and see the WP database created. Everything works in phpMyAdmin.

Going to ../wordpress/wp_login.php returns the error.

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Plesk 11.x / Linux :: Error Adding Remote Database Server

May 9, 2014

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Plesk 11.5, 11.5.30 Update #44, last updated at April 30, 2014 03:25 AM, Centos 6.5 (Final), Linux 64bit

PROBLEM DESCRIPTION
When I try to add an extra MySQL server, running on a different server, I always get an error that the user has no admin access. But the user I created does have admin access to the database.
The remote database is a MySQL 5.5 on a Linux Ubuntu 12.04 LTS server

STEPS TO REPRODUCE
Tools & Settings -> Database Servers -> Add Databases server

ACTUAL RESULT
Error: Test connection to the database server has failed because the supplied account does not possess administrative privileges: Access denied for user 'admin'@'%' to database 'd536cedf97037e'

EXPECTED RESULT
A working database connection.

ANY ADDITIONAL INFORMATION
These queries are logged by MySQL:

140509 16:54:51 28 Connectadmin@10.1.0.162 as anonymous on
28 QuerySELECT VERSION()
28 Querycreate database `BUG115166_1374110215536CEC3816DD2` /*!40101 default charset=utf8 */
28 Querycreate database `bug115166_1374110215536cec3816dd2` /*!40101 default charset=utf8 */
28 Queryinsert into mysql.user (Host, User, Password) values ('%', 'bug115166_17546', password('BUG115166_1374110215536CEC3816DD2'))
28 QueryFLUSH PRIVILEGES

[Code] .....

If I just ignore this message, go to a subscription and create a database, then the database gets created just fine. It's just Plesk that thinks that something went wrong.

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Plesk 11.x / Linux :: Upgrade From 11.0.9 To 11.5 Database Error - Unknown Columns

Sep 9, 2013

I just upgraded from 11.0.9 and i got the following error

ERROR: Zend_Db_Statement_Exception

Eine Ebene höher
SQLSTATE[42S22]: Column not found: 1054 Unknown column 'ipAddress' in 'where clause'

A Google Search shows that under Windows there is dbupgrade.exe

Is there such a tool under Linux too??

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Plesk 12.x / Linux :: Set Up Email Account - Getting Error When Using SMTP

Jun 25, 2015

I am having trouble with setting up an email account to set up the email I go to Mail > Create Email Address > and enter email address (info@example.com) and check the "access to control panel" and create a password and also check "mailbox" .

But in the email client, when I go to use SMTP and I enter the following info:

- SMTP Server: example.com
- username: info@example.com
- password: password I created above
- port 25
- user TLS

I get this error: Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information.

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Plesk 11.x / Linux :: Autoupdate Fails ERROR While Trying To Backup MySQL Database

Jun 16, 2014

why but autoupdate fails. It doesn't give a reason why it cant backup.

For line of log :

START pp11.5.30-bootstrapper-11.5.30-cos5.build115131216.11 installing AT Thu Mar 27 07:43:37 CET 2014

Last lines of log :

===> Upgrading database

Trying to start service mysqld... mysqld (pid 24610) is running...
done
Trying to establish test connection... connected
done
Trying to find psa database... version is 011005030
Version is OK, no need to create psa database.
Trying to backup MySQL database...
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again

Trying to start psa...

**** Product prep-install for BASE failed.

***** problem report *****
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again
STOP Bootstrapper 11.5.30 prep-install for BASE AT Tue Jun 17 04:04:48 CEST 2014

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Plesk 12.x / Linux :: Changing Email Address On User Account - Internal Error

Jul 17, 2015

When I change an email address on a user's account I get this error?

Code:

Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory

Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
File Agent.php
Line 243
Type PleskUtilException

Using Cloudlinux 6.6 and Plesk 12

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Plesk 11.x / Windows :: Error Creating A New Subscription

Apr 13, 2014

I am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:

Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost

[Code] ....

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Plesk 12.x / Windows :: Error Creating A Subdomain?

Jul 8, 2014

In the attached image, the following error details to create a new subdomain

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Plesk 11.x / Windows :: Error Message When Creating New Domain

Dec 8, 2014

I'm trying to create a new domain extranet.ondes.fr to have a forward on an another website.

And have this error message : "Erreur: Failed domain creation: Impossible de mettre à jour les données du domaine : Failed mail post-configuration: Can't create mail domain servie: mail_Facade->createDomain() failed: mailmng failed: MEAOPO.PostOffice.AddPostOffice failed for name extranet.ondes.fr [extranet.ondes.fr]"

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Plesk 11.x / Windows :: Fatal Error In Creating Subdomain?

May 1, 2013

recently i created a domain subscription with 3 alias domains. Thanafter i created a sub domain to a folder in the main domain. At first all went fine but after deleting the alias domains subdomains ans domain supscrption to register all the 4 domains each seperately a problem accured and i cant add any subdomain to none of the 4 domains. registering the domains themselves as individual domain works for each one perfect. But as soon as i try to add a subdomain on any of that 4 domains i get an error that the dns data could not be updated. As it looks like there is still some codes in the plesk database that links to 4 domains in any kind together and prevents me to creste a subdomain.

How can i manually remove all the domains subdomains and alias domain garbage from the plesk database. I use windows version of plesk panel 11.0.9 on windows 2008 server datacenter edition. I have good skils in IT but im not familiar with mysql and plesk. how to remove the records from plesk Mysql database. Command line commands internal commands locations that have to be altered and all other needed steps.

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Plesk 11.x / Windows :: Error - Invalid Webmail Type When Creating Subdomain

Jun 30, 2012

I recently upgraded to version 11.0. Since the upgrade, I am not longer able to to create Sub-Domains. I did this all the time with version 10x with NO issues whatsover, but now I get the following error when trying to create a subdomain:

Error: Invalid webmail type

SCREENSHOT OF ERROR IS ATTACHED.

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Plesk 11.x / Windows :: Internal Error When Trying To Remove Client

Jul 21, 2014

I'm trying to delete a client from the panel and I get just that message:

"Internal error"

How to solve this?

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Plesk 12.x / Windows :: Getting Error When Try To Access To Domains In Specific Client

Dec 14, 2014

I migrate to 12.0.18 Actualización #28, última actualización Dic 11, 2014 02:12 PM.

When I try to Access to the domains in a specific client I´m geting this error:

Internal error: D:Plesk wes.escarmerieradomenech.com is out of webspace
MessageD:Plesk wes.escarmerieradomenech.com is out of webspace
File Webspace.php
Line401
TypePleskFatalException

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Plesk 12.x / Windows :: Error Deleting Client - Message Access Is Denied

Jul 6, 2015

When trying to delete A client I get the following error:

Internal error: Access is denied.
Message Access is denied.
File Hierarchical.php
Line 105
Type Exception

I'm on plesk 12.0.18 Update #53 and have run the plesk reconfigurator to check for permissions issues.

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Plesk 12.x / Linux :: Creating Name Server

May 18, 2015

I have two servers, a plesk 11 installation and a plesk 12. Running Centos.

On the plesk 11, set up by others, I have a nameserver running NS1.xxxx.net & ns2.xxxx.net point to the IP of the server.

I want to create a nameserver on the plesk 12 -- can't see how to do this. Is there a nameserver setup function in plesk 12?

More advanced question:

The domain name xxx.net is hosted at 1&1 where I have put the IP of the plesk 11 server in the A records for ns1.xxxx.net and ns2.xxxx.net. I have pointed ns3.xxxx.net and ns4.xxx.net at the IP of the Plesk 12 server -- as I would like to use these addresses for consistency. If necessary, I'll use ns1/ns2.yyyy.net.

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Plesk 11.x / Linux :: Creating DNS Records Via API RPC?

May 25, 2014

I'm looking for a way to create DNS records on a Plesk Panel account at the 'customer' level.

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Plesk 12.x / Linux :: Unknown Database Atmail When Selecting Database

Nov 20, 2014

When I update servers via CLI autoinstaller, I always (afair) get this mysqldump error message:

Code:

Stopping psa... * Stopping Plesk engine pool manager sw-engine-fpm
...done.
done
-- Warning: Skipping the data of table mysql.event. Specify the --events option explicitly.

mysqldump: Got error: 1049: Unknown database 'atmail' when selecting the database

===> Cumulative APS controller database (apsc) upgrade has been started.
===> Cumulative upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).
===> Cumulative upgrade of Plesk database (revertable stage) has been completed.
Reading package lists...

There is no database "atmail" on any of our Plesk servers. Simple solution should be to first check if the DB exists before performing actions on it.As a bonus, perhaps it would be possible to suppress the warning about mysql.event.

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Plesk 11.x / Linux :: Creating Site With Subdomain

Jun 20, 2014

I am planning to create site with sub domains like smth.domain.pl and there will be around 10 sub domains now my question is how to handle sub domain creation trough plesk or by htaccess ?

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Plesk 11.x / Linux :: Creating Mail Accounts From The CLI

Aug 7, 2014

When I use the /usr/local/psa/admin/bin/mailmng script to update the password for a mail account, the account is removed:

Code:
[root@www postfix]# /usr/local/psa/admin/bin/mail_auth_view
Authentication database contents:
+--------------------------------------+-----+--------------------------------------+
| address |flags| password |
+--------------------------------------+-----+--------------------------------------+
| ...<SNIP>... | | |
| eric@example.com | | ********* |
| ...<SNIP>... | | |
+--------------------------------------+-----+--------------------------------------+
Flags

[Code].....

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Plesk 12.x / Linux :: Creating New Customer With New Subscription - No Notification Received

Jul 26, 2014

Not sure if all notifications are working or not but I do know that when I create a new customer with a new subscription no notification is received. I have tested with several email addresses.

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