As I read, when Plesk and WHMCS are in the same server, you may have 502 bad gateway errors when creating an account through WHMCS..Page not Found/Timeout/502 Bad Gateway error creating accounts with Plesk 10+..By default Plesk 10 and above performs a forced restart of apache when an account is created or suspended which causes WHMCS to lose connection to the server, and if your WHMCS is on the same server, you will also lose connection to WHMCS at the same time.
In order to resolve this please refer to the following knowledgebase article for instructions on configuring Plesk to perform a graceful restart instead: URL..
But when I activate nginx in Plesk the 502 bad Gateway problem comes back.Is there an option to activate Nginx graceful restart in Plesk?
We use CentOS Linux 7.0.1406 (Core) with Plesk Version 12.0.18 Update #27.
We have the following problem:
When a user clicks on a database in his account and tries to login with phpmyadmin, Plesk prompts for a Password of that specific user. The message is (in german):
The site https://........:8443 responded with: Enter the password to log in as the database user xxxxxx
When i enter the correct password a new phpmyadmin window opens and the user can use his database. A few days ago you didnt have to enter a password at all. When you were logged into Plesk as a user, you could just click "Databases -> Webadmin" and phpmyadmin opened up without Plesk asking for a password.
The question for the password is NOT coming from phpmyadmin. Its from Plesk itself. After i enter the correct password plesk hands the request over to PMA.
For debugging i created a new database for a user and i could enter its database without any problem. No password was required. But the existing old databases now all require a password. So obviously Plesk is not aware of these passwords anymore. I guess they are/were stored somewhere.
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE Plesk 11.5, 11.5.30 Update #44, last updated at April 30, 2014 03:25 AM, Centos 6.5 (Final), Linux 64bit
PROBLEM DESCRIPTION When I try to add an extra MySQL server, running on a different server, I always get an error that the user has no admin access. But the user I created does have admin access to the database. The remote database is a MySQL 5.5 on a Linux Ubuntu 12.04 LTS server
STEPS TO REPRODUCE Tools & Settings -> Database Servers -> Add Databases server
ACTUAL RESULT Error: Test connection to the database server has failed because the supplied account does not possess administrative privileges: Access denied for user 'admin'@'%' to database 'd536cedf97037e'
EXPECTED RESULT A working database connection.
ANY ADDITIONAL INFORMATION These queries are logged by MySQL:
I am having trouble with setting up an email account to set up the email I go to Mail > Create Email Address > and enter email address (firstname.lastname@example.org) and check the "access to control panel" and create a password and also check "mailbox" .
But in the email client, when I go to use SMTP and I enter the following info:
- SMTP Server: example.com - username: email@example.com - password: password I created above - port 25 - user TLS
I get this error: Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information.
why but autoupdate fails. It doesn't give a reason why it cant backup.
For line of log :
START pp11.5.30-bootstrapper-11.5.30-cos5.build115131216.11 installing AT Thu Mar 27 07:43:37 CET 2014
Last lines of log :
===> Upgrading database
Trying to start service mysqld... mysqld (pid 24610) is running... done Trying to establish test connection... connected done Trying to find psa database... version is 011005030 Version is OK, no need to create psa database. Trying to backup MySQL database... ERROR while trying to backup MySQL database Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again
Trying to start psa...
**** Product prep-install for BASE failed.
***** problem report ***** ERROR while trying to backup MySQL database Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again STOP Bootstrapper 11.5.30 prep-install for BASE AT Tue Jun 17 04:04:48 CEST 2014
When I change an email address on a user's account I get this error?
Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory File Agent.php Line 243 Type PleskUtilException
I am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:
Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost
I'm trying to create a new domain extranet.ondes.fr to have a forward on an another website.
And have this error message : "Erreur: Failed domain creation: Impossible de mettre à jour les données du domaine : Failed mail post-configuration: Can't create mail domain servie: mail_Facade->createDomain() failed: mailmng failed: MEAOPO.PostOffice.AddPostOffice failed for name extranet.ondes.fr [extranet.ondes.fr]"
recently i created a domain subscription with 3 alias domains. Thanafter i created a sub domain to a folder in the main domain. At first all went fine but after deleting the alias domains subdomains ans domain supscrption to register all the 4 domains each seperately a problem accured and i cant add any subdomain to none of the 4 domains. registering the domains themselves as individual domain works for each one perfect. But as soon as i try to add a subdomain on any of that 4 domains i get an error that the dns data could not be updated. As it looks like there is still some codes in the plesk database that links to 4 domains in any kind together and prevents me to creste a subdomain.
How can i manually remove all the domains subdomains and alias domain garbage from the plesk database. I use windows version of plesk panel 11.0.9 on windows 2008 server datacenter edition. I have good skils in IT but im not familiar with mysql and plesk. how to remove the records from plesk Mysql database. Command line commands internal commands locations that have to be altered and all other needed steps.
I recently upgraded to version 11.0. Since the upgrade, I am not longer able to to create Sub-Domains. I did this all the time with version 10x with NO issues whatsover, but now I get the following error when trying to create a subdomain:
I have two servers, a plesk 11 installation and a plesk 12. Running Centos.
On the plesk 11, set up by others, I have a nameserver running NS1.xxxx.net & ns2.xxxx.net point to the IP of the server.
I want to create a nameserver on the plesk 12 -- can't see how to do this. Is there a nameserver setup function in plesk 12?
More advanced question:
The domain name xxx.net is hosted at 1&1 where I have put the IP of the plesk 11 server in the A records for ns1.xxxx.net and ns2.xxxx.net. I have pointed ns3.xxxx.net and ns4.xxx.net at the IP of the Plesk 12 server -- as I would like to use these addresses for consistency. If necessary, I'll use ns1/ns2.yyyy.net.
When I update servers via CLI autoinstaller, I always (afair) get this mysqldump error message:
Stopping psa... * Stopping Plesk engine pool manager sw-engine-fpm ...done. done -- Warning: Skipping the data of table mysql.event. Specify the --events option explicitly.
mysqldump: Got error: 1049: Unknown database 'atmail' when selecting the database
===> Cumulative APS controller database (apsc) upgrade has been started. ===> Cumulative upgrade of APS controller database has been completed. ===> Cumulative Plesk database upgrade (revertable stage) has been started. ===> Preparing Plesk database upgrade (revertable stage). ===> Cumulative upgrade of Plesk database (revertable stage) has been completed. Reading package lists...
There is no database "atmail" on any of our Plesk servers. Simple solution should be to first check if the DB exists before performing actions on it.As a bonus, perhaps it would be possible to suppress the warning about mysql.event.