Plesk 12.x / Linux :: Unable To Connect To Mailserver Through Mail Client
May 30, 2015
I have the problem that I can't connect to my mailserver tru the mail client (Webmail works fine, I receive mails and can send mails)
But if i try to connect over mailclient I get this error in errorlog:
couriertls: connect: error:1408A0C1:SSL routines:SSL3_GET_CLIENT_HELLO:no shared cipher
What can I do to get connection over mailclient?
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Jul 18, 2014
After changing my web hosting (same system : VPS, same version of linux : CentOS 6 , but passage from Plesk 11 to 12), i am now unable to connect remotely via TCP-IP to my mysql databases (with third-party tools like Mysql Workbench, Toad...) ! I never met this problem before.
The only way to connect is to use a "Standard TCP-IP over SSH" connection method ... but i don't want (i did'nt need this method before) !
Though, remote connections are allowed from any host in the settings.
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Aug 16, 2014
I recently upgraded to 12.0.18 and I am using Roundcube 1.0 from the panel. I read that the "Unable to connect to sieve serve" problem would be solved in version 12.It seems not. What to do?
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Aug 11, 2014
I had Plesk 10 installed on my openSUSE system (was a low version, maybe 11 or less) and then decided to upgrade to 11.5. So I did distribution upgrades to openSUSE 12.3 and everything went smoothly, except for some services like mysql and php. So I used Plesk autoinstaller to fix the php error and edited an outdated line in mysql configuration and both services ran smoothly!
Then I downloaded Plesk autoinstaller and ran the autoinstaller, but was surprised by this error message:
===> Checking for previous installation ... found.
ERR (3) [panel]: Error during product key mode determination, details: Unable to connect to database: ; trace: #0 /usr/local/psa/admin/plib/functions.php(2821): isPpaKeyRequired()
#1 /usr/local/psa/admin/plib/common_func.php3(11): require_once('/usr/local/psa/...')
#2 /usr/local/psa/admin/plib/api-common/cu.php(5): require_once('/usr/local/psa/...')
#3 /usr/local/psa/admin/sbin/httpdmng(8): include_once('/usr/local/psa/...')
#4 (main)
Unable to connect to database:
- My MySQL version is: 5.5.33 openSUSE package
- I did run mysql_upgrade with my admin username and password (password from: /etc/psa/.psa.shadow) and it worked successfully and fixed all of the errors, I did so after running the auto installer first, but then ran the installer again and the problem was still there
- I can access my web page, but it still doesn't connect to MySQL either.
I believe this is a problem with MySQL, but how can I make sure or detect what exactly the problem is
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Nov 9, 2013
when I try to access to my plesk I obtain:
ERROR: PleskFatalException: Unable to connect to database: Access denied for user 'admin'@'localhost' to database 'psa' (auth.php:142).
If I restart with ssh /etc/init.d/psa start and I check plesk_11.5.30_reset_instance_data.log
I note: ERROR 1044 (42000): Access denied for user 'admin'@'localhost' to database 'mysql'.
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Sep 21, 2014
Since we had Update to 12.x we have problem to connect to any ftp Server
We have this Problem on two diffrend Plesnikserver.
Both are running under Ubuntu 12.04 ....
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Feb 20, 2008
Warning: fsockopen() [function.fsockopen]: unable to connect to mail.userdomain.com:25 (Connection timed out) in /home/user/public_html/_inc/class.smtp5.php on line 122
Message could not be sent. Mailer Error: Language string failed to load: connect_host
Using php 5 with phpsuexec enabled.
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Aug 6, 2012
Lately whenever i try to connect to my Plesk Panel, I get Firefox's "Unable to connect" error and with Internet Explorer I get "Cannot display web page". I disabled all addons, still couldn't connect. Checked my Firewall, still nothing. I pinged the IP and got 51ms. My site is still up. And I just dont know what's wrong.
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Jul 17, 2012
I've upgraded to 11, but when I try and apply updates, I'm getting
WARNING: Unable to connect to local default MySQL server. Read carefully article [URL] ..... for details.
I've followed the directions in the KB mentioned, but haven't had any luck yet.
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Mar 29, 2015
I'm running Plesk 12.0.18 update 39 on Centos 6.6 with postfix and courier-IMAP
However I can't send emails from mobile devices or outlook - the security settings are invalid, I've tried all 4, SSL, SSL/TLS Accept all certs, Start TLS etc.
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Feb 18, 2014
A client is trying to add a domain that was accidentally deleted when he deleted an account, but now when adding the domain again it is not adding it. The task in CP fails. If I manually try delete the domain I get this error:
[root@ns1 bin]# ./domain --remove domain.com
An error occurred during domain removal: Unable to remove domains: Package with UID '8972ffa7-50fb-4dbc-8639-bf08caee425d' not found.
In mysql I see the domain is still in the db so something did not go right when the client deleted the hosting package, and now it is in limbo as the domain cannot be re-added.
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Nov 12, 2014
We set up a Plesk 12 server for web hosting purposes only.
All mail-related services, exception from "smtp server" and "Plesk milter" are disabled or uninstalled.
For specific domains, we want to prevent the useage of the php mail function with "localhost" to avoid problems with outgoing spam by unsecured scripts. Instead, we want to force webmasters to use external smtp servers.
Is there any directive or setting on domain-level that we allow for this limitation?
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Mar 3, 2014
I registered a domain name and setup a Linux server on GoDaddy, choosing Plesk panel with Power Pack. Inside the panel I created an email address, which I can access from the webmail interface without problems. I decided to setup my clients as well, using the IMAP configuration, as I'm using multiple devices.
I followed the instructions for Outlook express and I was able to setup the account on my virtual machine, with Windows 7 and Windows Live Mail.Though, speaking of the host machine, a MacBook Pro, I normally use Apple Mail that comes with MacOS. Instructions for setting up Mail are updated back to Snow Leopard at least and they do not work properly. I tried various configurations, but I was only able to receive mail on the account, while sending won't work at all.
I'd like Parallels to update the guide or, at least, to open a KB page with the solution(s) to this issue: I googled it and found out that it is a common issue.
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Feb 2, 2015
In Plesk (V. 12.0.18) there is no possibility to create mail accounts for subdomains via web interface. The KB article [URL] ..... describes this problem. The article suggests two possible ways.
I donĀ“t want to use option 1 (create subdomain as additional domain) because a subdomain as domain wastes a domain in the license model.
Instead of that I tried the second way (command line interface). I can execute the first command without problems. When I try to execute the second command, I get the following error: "An error occured during mailname creation: Unable to set password: Domain of type subdomain selected".
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Dec 19, 2013
I have installed Plesk 11.x windows version. I use that for 1 month but now I want to login to panel by http://mysite.com:8880 get error:
The system cannot find the file specified. (Error code 2) at Unable to connect to pipe .pipeP_85da9518-b79d-49a6-a154-e5055dc53d7c
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Feb 17, 2015
I'm using plesk with CentOS 6.6 and the postfix/courier mail services...I tried to connect an existing mail account with a mail program like thunderbird. But I'm not able to connect to it, except when I'm using "no connection security"...So I tried, if manually contacting the POP3s Port is working:
Code:
openssl s_client -ssl3 -host mail.domain.de -port 995
with the following result:
Code:
CONNECTED(00000003)
write:errno=104
---
no peer certificate available
---
No client certificate CA names sent
[code]....
the same results come for trying to connect to port 465 (ssmtp) and 993 (imaps)port 443 (https) seems to work fine..i already checked if the corresponding certificates exist (e.g. /usr/share/imapd.pem) and filled with the standard certificate informtaion given by plesk checking openssl on the server gives the following result:
Code:
# openssl version
OpenSSL 1.0.1e-fips 11 Feb 2013
is there anything I have missed to configure?
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Feb 1, 2013
I have a server setup and running shared hosting perfectly. I duplicated one of the plans and just set it to DEDICATED IP. This is for users that will be requiring SSL.
I then went into my panel settings and added in all the additional ip's. It even says in the panel listing "6 dedicated ip's available".
Yet, when I try to re-run the task for provisioning it constantly fails with the message:
Unable to create hosting. Ip address does not exist in client's pool ....
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Jun 29, 2015
As the admin user, change the setting for a particular email account called "The maximum number of outgoing email messages" to a value beyond the default. For example if the default is 35, set it to 75. This is common -- often we have customers who send larger quantities of messages than the average user.
Login as a reseller with access to manage the email account and attempt to change any *other* value. For example, you could completely ignore the outgoing mail messages value and change just the Auto-Reply value
Plesk refuses to allow the change and kicks me back to the first tab with the following error:
The value must be in the range 0..35. Only the Plesk administrator can adjust this setting.Click to expand...
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Jun 30, 2014
When trying to access the settings for mail on a domain I get the following error:
Error: Unable to find service node for ip address with id=6
I understand this is a problem with the database but I am not sure where to look to fix it.
I only have 4 IP addresses on the system.
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Jun 12, 2015
I changed the Plesk mailserver from Courier to Dovecot. All went good, but after the Install i can not see new E-Mails in my Inbox. Even the Search does not Work.
I can change the Mailserver again and use Courier. This works and i can see my emails. But only with Courier.
Some details:
Inbox has 100 E-mails. After scrolling down to the first emails, i can even see the newest email. But i have to scroll down and load all E-Mails.
Changing "Sort by" from "Date" to "Unread" all emails appear, even the latest. But changing to "Date" the newest email is missing again. Only a Number on my Inbox button shows me there has to be a new email in there.
The Open Xchange Team can not find any errors, the open xchange log looks good.
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Jun 20, 2014
We were using the mailserver on our linux install, but have since changed over to an ms exchange server. With that I removed the mailserver and installed MSMTP relay only mailserver (SMTP client) option.
I configured the External SMTP Server settings under Tools & Settings / Mail with a valid email address password host name and port of 587. When I save it says settings saved.
Since doing this I have been unable to use the email link option for share files in the file share portion of my domain. When I try to select a user from the list to send the email to or even type an external email all I get is the error "Unable to send email".
When I checked the maillog file in /usr/local/psa/var/log, I get this error "Jun 20 15:42:59 u16271698 msmtp: host=smtp.1and1.com tls=off auth=on user=to@email.ca from=psaadm recipients=to@email.ca errormsg='cannot use a secure authentication method' exitcode=EX_UNAVAILABLE"
Where I have proper emails configured where I placed "to@email.ca"
How can I get this working with the MSMTP relay only mailserver (SMTP client) option installed?
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Oct 19, 2014
Since yesterday I can't connect to any of my ftp clients.For months I could login to my FTP using Coda and Filezilla and everything worked until yesterday.
Coda gives me this message:
Error -203: miscellaneous error occurred while trying to login to the host
Filezilla gives me this message:
Antwoord:220 ProFTPD 1.3.5 Server (ProFTPD) [MYSERVERIP]
Opdracht:USER username (username is my ftp username)
Antwoord:550 SSL/TLS required on the control channel
I have not changed anything on my server. Just out of the blue this errors appears and now my customers and I can't login anymore.I tried to restart the server, made a new ftp account..I don't know if I can reinstall the ProFTPD or need to open port 21?
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Jan 18, 2015
I can not connect to the server with using "Require explicit FTP over TLS"
In /etc/proftpd.conf I have added from here [URL] ....:
<IfModule mod_tls.c>
TLSEngine on
TLSLog /var/log/tls.log
TLSProtocol SSLv23
[Code]....
PS: in Tools & Settings ->SSL Certificates ->I created a new self-signed certificate, set as default. In Tools & Settings ->IP Adress bind new certificate to IP
For each domain is created own certificate, but when try to connect, will be ascked to confirm a default certificate from Plesk I have create a new certificate (using SSH)
Service restarted too with: service sw-cp-server restart
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May 27, 2015
We have many clients with same issue, when they try to connect into outlook they get a msg like this (print).
None of all them has the same issue, but a few of them.
When i restart all email services things works, but 30" later come back again...
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Feb 6, 2015
I have a problem with connection to MySQL database over PHP.
If I define host address '127.0.0.1' works well. Problem occurs if host address is 'localhost'.
How to allow both 'localhost' and '127.0.0.1'?
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Oct 5, 2013
With one from another server. Now roundcube does not want to connect to mysql anymore, i tried to edit this :
line:$rcmail_config['db_dsnw'] = 'mysql://roundcube:randompassword@localhost/roundcubemail';
i then used a MD5 generator to input the hash in the password field of the roundcube user in mysql, with no luck...I even tried to delete roundcube user from mysql, then remove psa-roundcube, then go through the plesk update manager and install roundcube again, did not change nothing, it didn't even create the roundcube user.
Is there anyway i can reinstall roundcube from scratch?PPP 11.5 up to date on ubuntu 12.04
Code:
[05-Oct-2013 14:03:54 +0200]: DB Error: _doConnect: [Error message: Access denied for user 'roundcube'@'localhost' (using password: YES)]
[Native code: 1045]
[Native message: Access denied for user 'roundcube'@'localhost' (using password: YES)]
[code]....
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Sep 10, 2014
after the login page, a blank page appears and I can't access to the Plesk Control Panel :
in the file : /var/log/sw-cp-server/error_log
2014/07/09 14:45:04 [error] 7422#0: *3551 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 91.204.25.4, server: , request: "GET /admin/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "91.204.25.4:8443", referrer: "https://91.204.25.4:8443/"
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Nov 12, 2013
want enable mssql_connect on php
plesk panel 11.0.9
centos
I want enable mssql_connect for php.
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Mar 8, 2009
I am unable to connect to corehoster at all again --
I have been having issues since I opened my alpha master reseller account
Any reseller account I create cant create cleints..
I am even unable to enter tickets or send email to them since they are unreachable
Nick S refuses to refund my account .
Any one else having issues with core hoster
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May 27, 2007
I have been struggling with a couple of new servers that we want to run Centos 5 on. For a second assume that is our desire so going back to 4.x isn't an option yet.
Now while I mention Centos 5, the problem seems to be with PAM and x64.
When trying to login to the server via ssh, the login succeds but then immediately kicks the user out. I have tried this with root and another user created. I have set the UsePam option to no to try to resolve this in sshd_config.
On the H-Sphere forum I found this reference:
[url]
" if i try to connect with ssh and i enter the right password i get an error and ssh closes the connection. The answer already was in the ticket you opened:
Quote:
That is known bug dealt with PAM authentication.
The bug was fixed for i386 systems long time ago. But it was not fixed for x86_64 architecture.
We build FreeVPS kernel new version 1.5-13.1 for x86_64 architecture to fix the problem.
We also installed the kernel into the box IP 64.71.227.16.
Please reboot the box with the new FreeVPS kernel version: 2.6.9-freevps-1.5-13.1smp.
Let us know the result."
Does anyone know how to resolve this? A reinstall of PAM was attempted by a well known sysadmin here but to no avail.
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