Plesk 12.x / Linux :: How Does One Turn Off Presence Builder For Client Template

Apr 30, 2015

I created a New Client Default Domain by copying plesk's original Default Domain.This template is for clients we move from older versions of plesk up to servers with plesk 12.x. Under resources for that "Service Plan Name"

I have Sites published with Presence Builder set to 0 and.Allow customer to create trial Presence Builder websites. Not checked.When I log in as the client I still see Presence Builder with edit Website.I also confirmed the correct plan was picked for that subscription by picking the new "New Client Default Domain" and under add-on plans I picked "remove"

But when I log in as the "client" to see what they would see I see Presence Builder and Edit Website available.How do I get rid of that selection?I can see a client clicking on it and basically over writing their current website.

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Plesk 11.x / Linux :: Web Presence Builder Icon Is Missing From Customer Control Panel

Feb 23, 2014

I am facing the following issue: Web Presence Builder icon is missing from Customer Control Panel.

I tried to apply the following solution from the knowledge base: [URL] ...., however I ended at step 2, because there is no "Sites published with Web Presence Builder" parameter in any of my Service Plans.

I am running plesk Panel 11.5.30 instead of 10.x. and step 1 tells me the parameter "Sites published with Web Presence Builder" equals 10.

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Plesk 11.x / Windows :: Error 503 With Presence Builder

Feb 25, 2014

Every time a customer create a website with presence builder, after publish, he gets "Error 503, service is unavaliable" for it's site. We try to develop the website with another software, most like presence builder (PB), and upload the files to plesk. It works like haven. if we go back to PB, it gets the error.

Server: Virtualbox - windows 2008 STD - 3.5GB of memory, 50Gb of HDD (data only and 80% free), 50Gb of HDD for windows (40% free), 3 cores 3.5GHZ;

Host: windows 7 ultimate, 16GB of memory, 2x 500GB HDD raid 1 (data only - 80% free), 8core, 3.5GHZ.

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Plesk 11.x / Windows :: How To Install Web Presence Builder

Oct 6, 2012

I am trying to put all the pieces together. I get a web host with plesk, (currently looking at hostgator VP servers) and I upload my site files to the FTP that they provide. Now I have a hosted website and plesk 11 as the control panel (hopefully).

I am currently learning dreamweaver to build sites, but my questions is this : How to i integrate everything ? i.e.. the hosting plans, web presence builder etc. automatically into my site ? in other words, how do i put lets say a button on my page that the customer would click on to open the web presence builder. or click a button to choose a specific plan specified in the plesk panel and proceed to payment.

Are there some sort of codes to put in div tags in the design of the page that would achieve this ?

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Plesk 11.x / Windows :: Error After Publishing Site From Web Presence Builder

Aug 12, 2014

Parallels Plesk Panel for Windows, 11.0.9 Update #62, Windows Server 2012 Standard 64 Bit.
PROBLEM DESCRIPTION : Permissions assigned to the site are getting reveted after creating/updating page via "Web Presence Builder"
STEPS TO REPRODUCE : Login to Plesk > Click on the domain > Launch Web Presence Builder > Upload new page or make any changes in existing page and publish.
ACTUAL RESULT : Please check the attached image
EXPECTED RESULT : There should not be any errors

The site is using IUSR_*****1,but when try to use presence builder ,IUSR_**** is added . We sort this issue by adding IUSER for the particular folder (manually from the server side) but after publishing the page error come again.

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Plesk 11.x / Windows :: Presence Builder And External Mail Server

Mar 31, 2014

I have Plesk Panel installed in server 1 and mailenable in server2. I disabled mail service in server 1 and configured external mail (by the way, I cannot start it back) - Tools & Settings -> Mail -> External SMTP Server to my server 2.

Every contact form created with Presence Builder never worked, and I do not know why. Is there any work around? When Plesk is going to handle e-mail forms with a PHP file?

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Plesk 12.x / Linux :: Apply DNS Template Changes

Mar 11, 2015

I am currently in the process of migrating a few hundred domains from one server to another using Plesk's Migration & Transfer Manager. The servers have the following name servers allocated:

Server 1: ns9.example.com & ns2.example.com
Server 2: ns1.example.com & ns2.example.com

In the DNS Zone Template in Tools & Settings on Server 2, can I just click Apply DNS Template Changes and change all migrated domains NS records to ns1/ns2? Will this affect custom DNS entries as a lot of the domains have DNS changes that need to remain. I'm just hoping that this might be a quicker way than going into each domains DNS zone and manually changing ns9 to ns1.

I just really don't want all the domains DNS zones to reset to the standard template on Server 2 ...

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Plesk 12.x / Linux :: DNS Template For Domain

Jul 2, 2014

It seems to me that the panel is not DNS Template for any domain.

Plesk v. 12.0.18

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Plesk 12.x / Linux :: VPS Template - User Already Exists

Feb 10, 2015

I've been messing about a lot recently and I've had to rebuild my VPS template a lot in the past month. For some reason, Plesk is finding user data from a bunch of previous instances, so I've got to a point now where it's saying users exist when they can't be found in the panel interface.

I don't know how my VPS provider's infrastructure works but I'd presume that when I rebuild the server it's a total new instance and no data should carry over.

Is the the user data stored locally, and how would I go about clearing out the obsolete data?

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Plesk 12.x / Linux :: Inbound TLS Due To Standard DNS Template

Jul 17, 2014

With the standard-DNS-Layout every customer has an MX-entry like MX 10 mail.customerdomainexample.com

The problem is, that inbound mailservers get a TLS warning, because the mailhostname does not match mail.companydomainexample.com, which is the domain with a valid SSL-Certificate pointing to the same server.

Wouldn't it make sense to change the default template to mail.companydomainexample.com since it is the same machine anyway?

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Plesk 12.x / Linux :: Reseller Custom DNS Template

Apr 2, 2015

Is there a chance to change the default nameserver name for customers created by a reseller.

Example:
System wide default
ns.provider.de
ns2.prodiver.de
ns3.provider.de

Now the reseller wants:
ns.reseller.de
ns2.reseller.de
ns3.reseller.de

The NS-Entries of the reseller may be the same physical nameserver, but it should be anonymized. How can I achieve that?

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Plesk 12.x / Linux :: Error While Recreating Template

Sep 3, 2014

I disabled the reverse proxy and i got following error:

Code:
Fehler: Aufgrund von Fehlern in den Konfigurations-Templates konnten keine neuen Konfigurationsdateien für den Apache Webserver erstellt werden: Template processing failed: file = /opt/psa/admin/conf/templates/default/server.php, error = Template_Exception: syntax error, unexpected '=>' (T_DOUBLE_ARROW)
file: /opt/psa/admin/plib/Template/Processor.php

[Code] ....

Now I got the problem that i can't create the /etc/apache2/plesk.conf.d/server.conf

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Plesk 12.x / Linux :: Host Template Only For One Vhost

Aug 13, 2014

edited /usr/local/psa/admin/conf/templates/custom/domain/nginxDomainVirtualHost.php and add this include hhvm.conf; and work but it's possible to edit this setting only for one vhosts? I must enable only for one vhost because i have some php script not work with hhvm

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Plesk 12.x / Linux :: FTP Account - Username Template

Feb 7, 2015

I am now encountered the problem, in which a user wanted to create an FTP account that is already in use by another user.

Is there a kind of template / mask in which you can optionally specify the user name style.

If the user is set up, but it creates the system user name, you could not let this might Automatically set before that?

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Plesk 11.x / Linux :: Template Processing Failed

Apr 23, 2015

We have a problem with our plesk servers. I executed "/usr/local/psa/admin/sbin/httpdmng --reconfigure-all" and now the plesk interface shows an error message:

Template processing failed: file = /opt/psa/admin/conf/templates/custom/server.php,
error = Template_Exception: Incomplete metainfo, domainId undefined.
file: /opt/psa/admin/plib/Template/Processor.php line: 27 code: 0

[Code] ......

I found out that all domain configs were generated correctly, but the psa database shows an error (select * from Configurations where status = 'error'; ) for file /etc/apache2/plesk.conf.d/server.conf.

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Plesk 11.x / Linux :: Turn Off SPF Checking For A Specific IP?

Nov 6, 2014

I want to reject all email traffic from the internet except those as below can send mail to my Plesk server :

+ my antispam ( smarthost ) with IP ( a.b.c.d )
+ all my user in the plesk server with authentication

So i plan to set SPF checking on to Reject mail if SPF does not resolve to pass but

1. can't find option to whitelist my smarthost IP Is that option Local Rule: " v=spf1 ip4=a.b.c.d -all "

2. all of my user do not affected by the "Reject mail if SPF does not resolve to pass " right ?

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Plesk 12.x / Linux :: Can't Turn Off Running Task

Jun 19, 2015

an email notification for this is coming through every day. It says ended successfully so no errors...

Running task: C:Pleskadmininweb_statistics_executor.exe
Started: Fri Jun 19 01:49:01 2015
Ended successfully: Fri Jun 19 01:49:09 2015

If i go to Server -> Scheduled Tasks and look for it, it cannot be found anywhere. Also scheduled tasks only shows system users, not 'Plesk Administrator' as the kb articles refer to.

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Plesk 12.x / Linux :: Command Line CLI DNS Template Changes Warning

Jul 23, 2015

I'm using this script as a cron to generate DKIM keys for the domains I have. It's an easy script. And it does it's job just OK. I have the necessary software installed and configured.

The way it works is:

The script check if the domain in queue has a record for it. If it doesn't, OpenDKIM generates a one time DKIM record for mail._domainkey that I am entering to my dns records for all the domains I have.

After creating the DKIM record, it checks and deletes mail._domainkey records if there's any. Then adds the generated DKIM to plesk dns zones and disables/enables greylisting to create the appropriate dns entry.

If it does have a DKIM recors on the hdd already, then it removes

mail._domainkey​and
TXT o=-​entries.

After that it basically adds the already generated DKIM record and it disables/enables the greylisting for each domain in order to recreate "TXT o=-"

Up till here, it works fine. I can see these entries when I check the DNS Settings. They are there.

But whenever I run this script either via cron or manually, I get an error message on my panel: (You can check the screenshot as well)

Code:

Warning: The DNS zone was modified. If you would like to apply DNS template changes to this zone, either click the 'Apply DNS Template Changes' button on this page or choose the 'Apply the changes to all zones' option in Server Administration Panel > Tools & Settings > DNS Template Settings > Apply DNS Template Changes.

And unless I manually click "Apply DNS Template Changes" for EVERY SITE it doesn't go away.

So, I was wondering, is there a way to scriptize that command? Or how to prevent it?

This is the command I use to generate DKIM and add it to Plesk database, also if any such record exists, delete and re-write it:

Code:

#!/bin/sh
ADMIN_PASS=`cat /etc/psa/.psa.shadow`
MYSQL_BIN_D=`grep MYSQL_BIN_D /etc/psa/psa.conf | awk '{print $2}'`
mysql="${MYSQL_BIN_D}/mysql -N -uadmin -p${ADMIN_PASS} psa"

query="select name from domains;"
domains=`echo $query | $mysql `
for i in ${domains}; do
echo "Processing $i"

[Code] ....

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Plesk 12.x / Linux :: How To Create Custom Application Template

Jun 23, 2015

Plesk Applications Installer. I wish to create my own WordPress template (with preinstalled plugins/themes) for my customers.

Is there an easy way to do this (or anyway to do this)?

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Plesk 11.x / Linux :: How To Update DNS Template To Remove Domain

Aug 19, 2014

I want to use the Panel as a Master DNS Server.

1: Obtain two Nameservers. ns1.maindomain.com, ns2.maindomain.com. (Completed)
2: Glue the Nameservers to the server's IP addresses. 1.1.1.1 -> ns1.maindomain.com / 2.2.2.2 -> ns2.maindomain.com (Completed)
3: Successfully register domain and make sure it's pointing to the correct server. (Completed)
4: Register new domain (client.com) to server using ns1.maindomain.com & ns2.maindomain.com as it's nameservers. (Problem)

Reason: Can't edit the template correctly due to a suffix .<domain> that I cannot get rid of.

In order for me to use (ns1.maindomain.com) and (ns2.maindomain.com) as the namerservers for client.com, I'll need to be able to edit those fields entirely. I don't want Plesk to append the client's domain name to the NS record.

This may be a very simple thing to remove, but I give up.

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Plesk 11.x / Linux :: Change Password Forgotten Email Template

Sep 15, 2014

When you click on "Forgot your password?" in Plesk for Linux 11, you'll get an email like this: Dear <firstname>Your password could not be sent because it is stored in the encrypted form.To set up a new password, please follow the link: <link to reset password>

How can I change that? It's a bit sparse and it doesn't even include a email signature with the company name.

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Plesk 12.x / Linux :: Wordpress Upgrades Notification Email (how To Turn OFF)

Jun 24, 2014

Simple... new Plesk 12 includes this fancy feature to tell me which Wordpress plugins and themes need updating (because I obviously can't do this myself). But maybe I don't want to update some plugins (because they've been customized and changed)... how do I....

STOP Plesk 12 from sending me Wordpress update notification emails EVERY DAY!???? The auto-update is off... and EVERY day is sends me (and all of those clients) an ugly email about their Wordpress installations. How do I turn this OFF?

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Plesk 12.x / Linux :: Turn Off Prompt To Update Vault Apps

Oct 9, 2014

How do I turn off prompt to update application vault apps?

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Plesk 11.x / Linux :: Updating DNS Template - Changing SPF TXT Record To Reflect New IP Addresses

Jul 9, 2014

The IP addresses assigned to our servers have changed so it's time to update the default SPF information contained in the DNS records for ALL of the domains hosted on our servers:

OLD

Code:
v=spf1 +ip4:173.236.23.185 +ip4:173.236.23.188/30 +a +mx -all

NEW

Code:
v=spf1 +ip4:69.160.255.188/30 +ip4:69.160.255.192 +a +mx -all

However, when we update the resource record in the DNS template and then "Apply the changes to all zones...",

Panel will apply changes from the template to all DNS zones including the customized ones. Note that user-modified records always remain intact. For example, if the template contains a new record that was already added by a customer, Panel will keep the customer's record.Click to expand...

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Plesk 12.x / Linux :: Turn Off SSLv2 And SSLv3 Protocols On All Domains On Server

Oct 16, 2014

Trying to turning off SSLv2 and SSLv3 protocols on all domains on a Plesk 12 CentOS 6 virtual server.

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Plesk 12.x / Linux :: FTP Stopped Connecting Via Client?

Apr 30, 2015

The FTP on my VPs running centos 6.6 and plesk 12.0.18 Update #44 has stopped allowing FTP conections via filezilla or dreamweaver. My tech knowledge with server management outside of the gui is minimal but i have done the following. Checked that the firwall is allowing ftp traffic through the GUI in plesk.

restarted xinetd and checked status
[root@367549 ~]# service xinetd status
xinetd (pid 11707) is running...
[root@367549 ~]# lsof -i tcp:21
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
xinetd 11707 root 5u IPv6 682472 0t0 TCP *:ftp (LISTEN)

Then tried the following
[root@367549 ~]# ftp localhost
-bash: ftp: command not found

But i can connect via telnet on port 21

when trying to use +dreamweaver or filezilla i get the following. This may be due to one or more of the following reasons: - The network cable is unplugged or the network is down. Please verify that the network cable is connected and that the network is up. - The FTP server is down. Please verify that you can connect to the FTP server using another FTP program. - The FTP host name is incorrect. Please verify that the host name is correct in the Site definition dialog box. - Accessing the server requires proxy settings that aren't properly set. Please verify that the proxy settings in the Site category of the Preferences dialog box are properly set, and that the Use Proxy option in the Site definition dialog box is selected. - You may need to connect to the server using a different port than the one provided. Please specify the correct port in the box provided.

Error: The data connection could not be established: ETIMEDOUT - Connection attempt timed out
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listin.

What to do and why after no change this just stopped working when ive been using ftp on this server previous.. the company that i brought the vps from have no intrest and tell me its unmanaged.

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Moving A Client From Linux Cpanel To Windows Plesk

Nov 5, 2008

i would like to move few clients from my old linux VPS that runs on Cpanel .. to my new windows VPS tat runs Plesk .. you see there were several attempts by new provider .. they cant guarantee that accounts can be fully migrated even manually they only copied site files to new server .. the client account's still running on linux vps cpanel, they are intact .. clients dont have any php or mysql files they are just plain HTML and Flash files .. i can move site files .. im concerned about mail accounts and emails that already in my clients inbox (they are using IMAP accounts) .. do you guys know any guideline or step by step how to migrate my clients

P.S. please consider me as an uneducated person .. my background is designing not programming or network administration.

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Plesk 12.x / Linux :: Client Max Body Size Is Duplicate

Oct 19, 2014

I'm having a hard time configuring this setting for nginx on a domain, whatever i try i cant get it to accept files as big as I need. Every time i try i get this red message :

Code:
Configuration Nginx non valide : nginx: [emerg] "client_max_body_size" directive is duplicate in /var/www/vhosts/system/domain.fr/conf/vhost_nginx.conf:4 nginx: configuration file /etc/nginx/nginx.conf test failed

I followed these instructions: [URL] ....

Strange thing is there was no panel.ini file where the instructions are pointing so i created one, but still, i cant get that directive to work.

Before plesk 12 (with 11.5) i finally got it to work by manually editing some nginx conf file on the server, but i can't find anymore how...

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Plesk 12.x / Linux :: New Client Only Displays Parallels Page

Jul 2, 2014

All new domains (sites) only display the Parallels page. Upgraded to the following ...

OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 3, 2014 06:56 AM
The system is up-to-date; last checked at June 27, 2014 04:43 AM​

Pretty sure it is a permissions problem, have tried chown -R domain.com.au domain.com.au and returns invalid user.

Can now FTP, use webmail, preview the site and have uploaded a pretty big site .... the Paraellels site displays it as 0mb disk space used and only displays the default Parallels place holder.

This is what a new domain name is displaying ######################################

Files listed in the file manager ######################################

Files uploaded using Filezilla FTP program ######################################

Default place holder ... can't display any other page. ######################################

Have checked all DNS settings and they match the other domains.

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