Plesk 11.x / Linux :: Daily Reports By Email In Client Environment

Dec 11, 2014

In plesk9 my customers had the option to send daily usage reports by e-mail. Only certain clients like this option. Using plesk11 I cannot find this option if I log in as a client. Has this feature been removed? And if so, can the administrator enable this option only for 1 or 2 clients?

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Plesk 12.x / Linux :: Email Client Keeps Saying Cannot Find The Server

Oct 6, 2014

I have completed email set up on my server and have checked that email ports are open, but for some reason outlook keeps returning : "Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that you DNS settings in the Network pane of System Preferences are correct."

The odd thing is that outlook still picks up emails if I receive any, but keeps returning above error every minute.

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Plesk 11.x / Linux :: Retrieve Spamassassin Spam Folder From Email Client

Jun 12, 2014

The Plesk panel indicates that the Spam folder can be retrieved using an email client. We are using Outlook 2013 and can not figure out a way to make this happen. We can see the Spam folder using Webmail, but the contents never shows up in Outlook...

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Plesk 11.x / Linux :: Watchdog Reports Nginx Stopped

Dec 16, 2014

I just installed Nginx. It seems it works well, but watchdog reports it as "stopped".I restarted watchdog several times, and it always says the service has stopped.What shall I do to make watchdog see Nginx as a working service?

Following this KB [URL] ...., I can confirm that command "/usr/local/psa/admin/sbin/nginxmng -s" return "Enabled".

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Plesk 12.x / Linux :: Add New Programs To CHROOTED Environment

Sep 24, 2014

I am trying to add new programs to the CHROOTED environment via this post: URL....I downloaded the following file URL...., but it has errors. After adding execute permissions, the linux file will not run (errors posted below). I believe there is invalid formatting in the document. I have tried to correct it myself by removing unnecessary characters, but I am unable to get it working.update the file or attach a new copy to this message?

: command not found line 1:
: command not found line 3:
): No such file or directorywarning: setlocale: LC_ALL: cannot change locale (POSIX
): No such file or directorywarning: setlocale: LC_ALL: cannot change locale (POSIX
: command not found line 6:
./chroot_update.sh: line 14: syntax error near unexpected token `elif'
'/chroot_update.sh: line 14: `elif [ -f /etc/debian_version ]; then

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Plesk 12.x / Linux :: Cache Lost In Fcgi-php-environment

Oct 11, 2014

Tested with my own comilations as well as the Panda-packages:
- zend opcache configured in php 5.5 and 5.6
- php version assigned to test domains

php-info:
- cache active and running

real-life:
- site loads "normally" on initial load
- cache kicks in on reload - perfect
- 15 seconds later: cache is empty

bottom line: when then php-cgi process ends, the cache is killed too.

Why does it happened? How do I keep the cache persistent? Is it due to cgi/fcgi and fpm would solve it?

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Plesk 12.x / Linux :: Allow PHP5 Json Decode Function In Chrooted Environment

Mar 4, 2015

I'm Running Plesk 12 latest version. I've been partially followed that instructions to add php5 to a chrooted environment with success : [URL] .....

Code:
bash-4.3$ php --version
PHP 5.5.9-1ubuntu4.5 (cli) (built: Oct 29 2014 11:59:10)
Copyright (c) 1997-2014 The PHP Group
Zend Engine v2.5.0, Copyright (c) 1998-2014 Zend Technologies

This is how i did it, as root user :

Code:
./chroot_update.sh --add /usr/lib/php5
mkdir /var/www/vhosts/chroot/usr/share
cp -a /usr/share/zoneinfo /var/www/vhosts/chroot/usr/share
php -i | grep extension_dir
# returns : /usr/lib/php5/20121212/

[Code] .....

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Plesk 11.x / Linux :: How To Auto-empty Specific Mailbox Daily

Dec 4, 2013

Is there any way to auto-delete all the messages in a specific mailbox on a specify domain on a daily basis? Using Postfix.

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Plesk 12.x / Linux :: Servershield Errors And Warnings In Daily Cron

Nov 19, 2014

I get these emails every day, sometimes less warnings, but today there are plenty again:

Subject: Cron <root@plesk01> /opt/psa/admin/bin/php -c '/opt/psa/admin/conf/php.ini' -dauto_prepend_file=sdk.php '/opt/psa/admin/plib/modules/servershield/scripts/aggregate-stats.php'

Code:

PHP Notice: Undefined property: stdClass::$response; File: /opt/psa/admin/plib/modules/servershield/scripts/aggregate-stats.php, Line: 21

PHP Notice: Trying to get property of non-object; File: /opt/psa/admin/plib/modules/servershield/scripts/aggregate-stats.php, Line: 21

[Code] .....

They started showing up when I upgraded to Plesk 12 and activated the server shield extension. The server is an Ubuntu 12.04 LTS.

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Plesk 11.x / Linux :: How To Do MySQL Database Daily Backup Via Scheduled Tasks

Feb 12, 2015

I'm new to Parallels Panel. I use version 11.0.9. I want to backup mysql database daily. First of all, what is the best way for daily database backup in plesk. I'm trying to do this in Scheduled Tasks and I use mysqldump command although I'm not sure.

I chose the time and day first and then I switched on the task. I typed the following command to Command line.

mysqldump -uusername -ppassword databasename | gzip -9 >/httpdocs/mydatabase.sql.gz
or
mysqldump -uusername -ppassword databasename >/httpdocs/mydatabase.sql.gz

This created only a blank file. When I use this without gzip, nothing changes.

1- Is mysqldump right command for database backup?
2- Should I define full path for mysqldump, gzip and database? If so, how can I find out the full path of mysqldump, gzip and my database? Because I can't see their locations in panel.
3- I can't see any error message. There is not any log file in httpdocs folder. Where does the log file exist?
4- It is weird but should the username be "database user" or should I write "root" ?

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Plesk 12.x / Linux :: FTP Stopped Connecting Via Client?

Apr 30, 2015

The FTP on my VPs running centos 6.6 and plesk 12.0.18 Update #44 has stopped allowing FTP conections via filezilla or dreamweaver. My tech knowledge with server management outside of the gui is minimal but i have done the following. Checked that the firwall is allowing ftp traffic through the GUI in plesk.

restarted xinetd and checked status
[root@367549 ~]# service xinetd status
xinetd (pid 11707) is running...
[root@367549 ~]# lsof -i tcp:21
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
xinetd 11707 root 5u IPv6 682472 0t0 TCP *:ftp (LISTEN)

Then tried the following
[root@367549 ~]# ftp localhost
-bash: ftp: command not found

But i can connect via telnet on port 21

when trying to use +dreamweaver or filezilla i get the following. This may be due to one or more of the following reasons: - The network cable is unplugged or the network is down. Please verify that the network cable is connected and that the network is up. - The FTP server is down. Please verify that you can connect to the FTP server using another FTP program. - The FTP host name is incorrect. Please verify that the host name is correct in the Site definition dialog box. - Accessing the server requires proxy settings that aren't properly set. Please verify that the proxy settings in the Site category of the Preferences dialog box are properly set, and that the Use Proxy option in the Site definition dialog box is selected. - You may need to connect to the server using a different port than the one provided. Please specify the correct port in the box provided.

Error: The data connection could not be established: ETIMEDOUT - Connection attempt timed out
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listin.

What to do and why after no change this just stopped working when ive been using ftp on this server previous.. the company that i brought the vps from have no intrest and tell me its unmanaged.

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Moving A Client From Linux Cpanel To Windows Plesk

Nov 5, 2008

i would like to move few clients from my old linux VPS that runs on Cpanel .. to my new windows VPS tat runs Plesk .. you see there were several attempts by new provider .. they cant guarantee that accounts can be fully migrated even manually they only copied site files to new server .. the client account's still running on linux vps cpanel, they are intact .. clients dont have any php or mysql files they are just plain HTML and Flash files .. i can move site files .. im concerned about mail accounts and emails that already in my clients inbox (they are using IMAP accounts) .. do you guys know any guideline or step by step how to migrate my clients

P.S. please consider me as an uneducated person .. my background is designing not programming or network administration.

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Plesk 12.x / Linux :: Client Max Body Size Is Duplicate

Oct 19, 2014

I'm having a hard time configuring this setting for nginx on a domain, whatever i try i cant get it to accept files as big as I need. Every time i try i get this red message :

Code:
Configuration Nginx non valide : nginx: [emerg] "client_max_body_size" directive is duplicate in /var/www/vhosts/system/domain.fr/conf/vhost_nginx.conf:4 nginx: configuration file /etc/nginx/nginx.conf test failed

I followed these instructions: [URL] ....

Strange thing is there was no panel.ini file where the instructions are pointing so i created one, but still, i cant get that directive to work.

Before plesk 12 (with 11.5) i finally got it to work by manually editing some nginx conf file on the server, but i can't find anymore how...

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Plesk 12.x / Linux :: New Client Only Displays Parallels Page

Jul 2, 2014

All new domains (sites) only display the Parallels page. Upgraded to the following ...

OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 3, 2014 06:56 AM
The system is up-to-date; last checked at June 27, 2014 04:43 AM​

Pretty sure it is a permissions problem, have tried chown -R domain.com.au domain.com.au and returns invalid user.

Can now FTP, use webmail, preview the site and have uploaded a pretty big site .... the Paraellels site displays it as 0mb disk space used and only displays the default Parallels place holder.

This is what a new domain name is displaying ######################################

Files listed in the file manager ######################################

Files uploaded using Filezilla FTP program ######################################

Default place holder ... can't display any other page. ######################################

Have checked all DNS settings and they match the other domains.

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Plesk 12.x / Linux :: Client Intended To Send Too Large Body

May 11, 2015

I have been using Plesk for a while on my server, but this is the first time that I need to set up large files uploading for a client who requires to upload via a form files that are larger than 128MB (but less than 400).The issue I've been seeing is that whenever the user tries to upload a file greater than 128MB I see an error on the proxy_error_log that says:

2015/05/10 21:46:18 [error] 31224#0: *9 client intended to send too large body: 175420278 bytes, client: XX.XX.XX.XX, server: myserver.com , request: "POST /admin/products/1 HTTP/1.1", host: "myserver.com", referrer: "referrer"

I've been googling this issue and everything points to the nginx configuration (PHP parameters have already been set up). I proceeded to change the configuration of /etc/nginx/nginx.conf to include

http {
...
client_max_body_size 400M;
...
}

HOWEVER (and this is where I'm stuck) after restarting the nginx service, the fille /etc/nginx/plesk.conf.d/vhosts/myserver.com.conf continues to hold the value:

server {
...
client_max_body_size 128m;
...
}

Modifying this file to change the 128m to 400m does not make a difference.

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Plesk 12.x / Linux :: Client Host Rejected - Access Denied

Jul 9, 2014

I migrate from plesk 9.5 to another server with plesk 12.0.18, and then outlook and mail default from iphone don't work, but tunderbird and webmail work well.

In outlook when i put the same configuration than tunderbird and i try to send mail out from my domain said this error:

Error del servidor: '554 5.7.1 <244.Red-88-18-221.staticIP.rima-tde.net[88.18.221.244]>: Client host rejected: Access denied

I don't know if outlook is bad configuration but with plesk 9.5 worked well, and now nothing.

I can recive mail but not send.

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Plesk 12.x / Linux :: Session Expires When Client Uses Mysql Functions?

Aug 17, 2014

I'm using Parallels Plesk 12.0 and a mysql-Server.

I'm logged in with a customer's account into his phpmyadmin. Whenever a client connects to his website (which uses the database of his account) I get logged out and receive a "session expired" error. When I log in again I get "there's already a user with your username logged in".

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Plesk 12.x / Linux :: How Does One Turn Off Presence Builder For Client Template

Apr 30, 2015

I created a New Client Default Domain by copying plesk's original Default Domain.This template is for clients we move from older versions of plesk up to servers with plesk 12.x. Under resources for that "Service Plan Name"

I have Sites published with Presence Builder set to 0 and.Allow customer to create trial Presence Builder websites. Not checked.When I log in as the client I still see Presence Builder with edit Website.I also confirmed the correct plan was picked for that subscription by picking the new "New Client Default Domain" and under add-on plans I picked "remove"

But when I log in as the "client" to see what they would see I see Presence Builder and Edit Website available.How do I get rid of that selection?I can see a client clicking on it and basically over writing their current website.

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Plesk 12.x / Linux :: How To Access Backup (Server Repository) Via FTP Client

Oct 22, 2014

I host a number of large sites (20GB+) on my VPS server running Centos6 and Plesk Panel 12. Due to the large sites I don't want to keep multiple backups on the actual server because it would take too much disk space. When I create a backup to the server's repository all is good, but when I click the green arrow to download the backup it takes a long time and then it fails with a timeout error. On some smaller sites it takes a while but eventually downloads the tar.

So my question: Is it possible to access the Server Repository via FTP? How and where would I set this up? Presumably it would be a better way to download these large archive files?

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Plesk 12.x / Linux :: Error Creating Database From Client Account

Jul 14, 2015

My panel suddenly stop works to create databases from client account.This error shows:

Internal error.
PHP Notice: Undefined variable: dbType

From admin account there is no problem to create databases.I`ve run bootstrap.sh repair successfully but still not working.Plesk 12.0.18 #55 Ubuntu Linux 10.04

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Plesk 12.x / Linux :: Domain Scheduled Tasks (Client Area)

Jul 22, 2014

We have a VPS with Centos 5 and Plesk 12.0.18.

The CRON service is running and works correctly, the Scheduled tasks on the administration Plesk Panel (tools & Setting / Scheduled tasks / root user) works ok, but when a customer sets a new scheduled task from her domain panel, don't works.

The task is a simple WGET command.

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Plesk 12.x / Linux :: Unable To Connect To Mailserver Through Mail Client

May 30, 2015

I have the problem that I can't connect to my mailserver tru the mail client (Webmail works fine, I receive mails and can send mails)

But if i try to connect over mailclient I get this error in errorlog:

couriertls: connect: error:1408A0C1:SSL routines:SSL3_GET_CLIENT_HELLO:no shared cipher

What can I do to get connection over mailclient?

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Plesk 11.x / Linux :: Sitebuilder Extension - Access Denied When Login As Client

Sep 10, 2014

I installed the SiteProBuilder (from the www.site.pro page) in extensions of the Parallels Plesk Panel 11.5.30. I installed from .zip file on administrator account of Plesk Panel. The extension SiteBuilder was shown in all administrated subscriptions. On administrator account the extension works properly but when I log into the Plesk Panel as a client of one subscription then extension doesn't start and message is displayed: "Error: access denied".

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Plesk 12.x / Linux :: Client Disk Space Usage Including Admin FTP Backup

May 7, 2015

It appears that my clients disk space usage calculation is including admin full server FTP backups that I am doing.

This shouldn't be the case, these full server backups that I'm doing should not count towards my clients plans disk space allowance.

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Plesk 12.x / Linux :: Not Able To Send Email To Another Email On Same VPS With External MX Record

May 28, 2015

I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.

It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?

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Virtualized Windows Environment On Linux Server

May 7, 2008

i have a high end linux server, low load. i'm looking for ideas as to how i can get a windows 2003 machine hosted up onto it (i have a license already) on one of the machine's dedicated IPs, and set it up to host ASP based websites with MS access (have the license already too). Any tutorials or suggestions how this can be set up?

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Apache :: How To Access Linux Environment Variables

Mar 7, 2014

I am developing a php web application using Apache on CentOS6. I have set a custom environment variable in CentOS on command line by using: export test_var=3

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Email Client Set Up

Apr 14, 2007

I'm trying to set up netscape as my mail client and set ingoing/outgoing server info to mail.mysite.com but there is always a message "connection to mail.mysite.com timed out." anytime i try to read a message.

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Daily Backup From Linux To Windows

Apr 5, 2007

I want to know how can backup my linux server data's to windows server? due high number of files and daily updates i cant use FTP

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Plesk Automation :: Migrating From IIS Environment

May 28, 2014

The migration tool allows only migration from other Parallels environments. What is the best way to migrate from an IIS environment. I'm assuming the API can be used to simply create webspace subscriptions and set the resource limits, right?

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