Plesk 12.x / Linux :: New Client Only Displays Parallels Page
Jul 2, 2014
All new domains (sites) only display the Parallels page. Upgraded to the following ...
OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 3, 2014 06:56 AM
The system is up-to-date; last checked at June 27, 2014 04:43 AM​
Pretty sure it is a permissions problem, have tried chown -R domain.com.au domain.com.au and returns invalid user.
Can now FTP, use webmail, preview the site and have uploaded a pretty big site .... the Paraellels site displays it as 0mb disk space used and only displays the default Parallels place holder.
This is what a new domain name is displaying ######################################
Files listed in the file manager ######################################
Files uploaded using Filezilla FTP program ######################################
Default place holder ... can't display any other page. ######################################
Have checked all DNS settings and they match the other domains.
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Mar 27, 2015
I am migrating my old environment from Plesk 10.4.4 on Ubuntu 10.04 to Plesk 12.0.18 on Ubuntu 14.04. I was able to migrate the sites from the old server over to the new server with little issue. The new server configuration with Apache and Nginx wasn't working for me, so I disabled Nginx and reconfigured all domains. I moved each site over one at a time and tested them, resolving issues when they arose, and moved on to the next domain. One thing I did not notice at the time, was the server would intermittently display the default parallels index.html page on the sites.
I would test one site, see it is working, and move to the next, etc. I would then retest the sites and they would display the index.html page. I have tried reconfiguring each domain, restarting Apache to no avail. One site I have is a static site, whereas all of the others are Drupal sites. The static site would display once Apache was restarted, but will go back to the default page after a while. The same thing occurs with the Drupal sites as well. It is just like the sites are shutting down for some reason.
I have checked the log files, and have not come across anything out of the ordinary. I have followed several threads which discussed DNS. The issue occurs when DNS is turned on, and when it is turned off. I do not use DNS on the server since the DNS records are being managed elsewhere. I have even added the correct name servers under each subscription in our system. I have used the Web Server Configuration checker and receive one warning. I followed the steps in [URL] .... I queried the psa database retrieving an Empty set (0.00 sec). Nothing seems to work. One minute the site is there, the next is the default page. As of right now, I am unable to put this server into production since it is not behaving as it should.
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Jul 10, 2014
I have a problem to login Parallels Plesk Panel, on a 1and1 vps.
When I click on "login", it just reload the page (I'm sure that username and password is correct).
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Mar 1, 2009
if you go to www.home.ecarindo.com, you can see that it displays the text file, the Default.aspx, the ACTUAL text file,
I've added the line DirectoryIndex Default.aspx to the .htcaccess in my home directory in cPanel, btw.
Update: nevermind, my idiotic team member registered a Linux plan instead of a Windows plan, sorry for the disturbance.
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Feb 25, 2015
Does Parallels support Plesk 12 being installed on a Linux VM that is provisioned on Microsoft Windows Server 2012 R2 Hyper-V?Is it fully supported?
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Nov 8, 2014
I recently changed the main domain url from website.com to www.website.com, this resulted in 404-errors when i navigated to wordpress...
I found a solution on the internet and updated the records with phpmyadmin [URL] ....
When I click on Login at the the WordPress Installations I'm still being navigated to the old website url. It supprices me that there is no option to change it on Plesk level after wordpress is deployed.
How can i change or update the wordpress path once it is installed in Plesk?
I'm using CentOS 6.2, maybe there is a config file or an database for Plesk?
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Aug 22, 2014
Buy the new Dedicated Server Self-Managed Dedicated Servers - Self-Managed - Intel Xeon E3-1240v2 Quad Core But i don;t have cpanel installed in my server i had now Managed VPS Server with whm panel had only 1 site [URL] .... don't have too much data i m facing server issue problem they request me to buy dedicate server i buy self manage server it cost me less but now i search on google alternative whm i find parallels but i m new here don;t know how to install and transfer it WHM tO Paralllels plesk panel
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Dec 25, 2014
is it safe to Upgrade Parallels 11.5 to 12 from the panel
OS
CentOS 5.10 (Final)
Panel version11.5.30 Update #48, last updated at Nov 21, 2014 02:33 PM
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Mar 17, 2015
Tools & settings > plesk > updates & upgrades.
I tried to open updates & upgrades, with above flow, using the same username and password to log in the panel, on :8443, but the page said the username or password is not valid. attached screenshot....
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Sep 17, 2014
I'm new user for parallels and plesk. I new install plesk 12 for my hosting provider but i have problem step by step integration whmcs.
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Aug 4, 2014
I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.
Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:
Code:
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt
The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):
Code:
Installation started in background
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* base: mirror.checkdomain.de
* extras: mirror.checkdomain.de
* updates: mirror.checkdomain.de
[code]....
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.
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Jul 21, 2014
I have a new 1 and 1 hosting account and have reimaged to have Plesk Panel 12 as I have used Plesk with another virtual server account.
However I do not know how to install the mail server.
Is there a simple way to install the mail server so I can set up pop mail boxes?
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May 9, 2014
I am using Parallels panel 11.5.30 Update #44 on CentOS 6.5 (64bit version) located on VPS. What is the easiest way to update:
- PHP 5.3.3 to PHP 5.5.12 (current stable version) and
- MySQL 5.1.73 to MySQL 5.6.18 (current stable version).
Is it possible to update these from Plesk's control panel?
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Feb 8, 2015
I have a problem with my plesk panel. Ever since I rebooted my server it won't load the IP:8443 page at all.
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Dec 6, 2014
When i go to https://ip:8447 i get the error
Can't connect to backend: No such file or directory
The source is locked and the "Store installation files in directory" is empty and i cant change it. The source gives an explantation:
"This field was locked by vendor. Enable it by removing 'SOURCE' option from Parallels Installer configuration file."
But where is the Installer configuration? I think i might have deleted this by accident and comparing files with another server didnt gave result.
[URL] .... doesn't list it either
/usr/local/psa/admin/sbin/autoinstaller
also doesn't have an option to get the current or default config.
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May 6, 2015
I have tried to install multiple versions of PHP as described here: [URL] The option "Add/Remove Components" > "Web hosting features" > "Different PHP interpreters versions" is not available in the Parallels Installer. I am using Plesk 12.0.18 on CentOS release 6.6 (Final)
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Feb 20, 2015
I'm asking if there is a server monitoring tool that has easy install steps for Parallels Plesk 12.0.18 Upd #36 or any guide since my server is running slow and I need to collect some data in order to fix the issue.
I've tried Munin on my own but got this error during install process:
Transaction Check Error:
file /usr/share/man/man3/XML::SAX::Base.3pm.gz conflicts between attempted installs of perl-XML-SAX-0.96-7.el6.noarch and perl-XML-SAX-Base-1.04-1.el6.rf.noarch
file /usr/share/man/man3/XML::SAX::Exception.3pm.gz conflicts between attempted installs of perl-XML-SAX-0.96-7.el6.noarch and perl-XML-SAX-Base-1.04-1.el6.rf.noarch
I'm running CentOS 6.6.
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May 15, 2014
I can't login to Add or Remove Components - Parallels Installer
Before, when I made a clic on link, it was just loading options to add or remove components. Now, it takes me to a login page, with root user.
If I enter a bad password, it shows me an error
If I enter the correct root password, it returns to same login page again, without any error
I am using Plesk 11.0.9 Update #61
CentOS 6 x64
I recently installed an KASPERSKY ANTI-VIRUS trial. I stopped kaspersky app, with same result...
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Sep 5, 2014
I'am unable to:
Plesk Control panel -> Tools and Settings -> Updates and Upgrade
Get:
Error: Unable to start Parallels Products Installer. The following error has occurred: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --service-mode [1] => --enable-xml-output [2] => --ssl-cert [3] => /usr/local/psa/admin/conf/httpsd.pem [4] => --branch [5] => release,stable ) Details: file does not exist or is not executable: /usr/local/psa/admin/bin/autoinstallerClick to expand...
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Dec 3, 2014
So I set up a Cloud VM to host a number of websites and as a precaution I enabled the Parallels Antivirus.... wow. The server memory usage has shot up from 55% to 108% when it is turned on.
This is bonkers - how can I reduce the memory back to a safer % while keeping the AV turned on? Are there other services that are non essential that I can turn off without effecting performance?
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Jun 9, 2015
Automatic Parallels Plesk. 12.0.18 has stopped working but no solution from plesk yet? I think every user has the same problem. Many people asked the same question but no solution/answer from plesk.
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Dec 26, 2014
I have a message of failure during autoupdate of my plesk ...
The logs are.
Code:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[Code] ....
ERROR: Installation will not continue
Not all packages were installed.
Please, contact product technical support.
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Oct 30, 2014
I can not change "Hosting Type" of my domains configured in Parallels Plesk 11.0.9 for Linux.
I have read this kb. It is exactly the problem I have, but I have permission to create domains and still can not change the type of hosting...
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Sep 12, 2014
when trying to uninstall this extension I get the following error: Executing /opt/psa/admin/plib/modules/panel-news/scripts/pre-uninstall.php failed.
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Jun 11, 2014
I've got a serious problem with a domain I purchased from parallels marketplace.
I have a plesk installation at my current provider (server4you.de) and I ordered a domain via the integrated services of plesk: marketplace.parallels.com
Great. So now I own the domain.
However, I cannot propagate my IP or set the domain's dns servers. Of course, a proper DNS template has already been applied.
My plesk installation is not hosted by parallels. My provider (server4you.de) sais, they can't do anything, because I ordered via plesk panel. The domain has been purchased via marketplace.parallels.com, but the registrar is tucows. I have no user account for tucows. Regardless what the plesk KB sais, it is NOT possible on my marketplace account to set the nameservers. I don't have that option in my marketplace account.
It seems like I have a domain now that I cannot use. Where can I set the nameservers for the domain?
The parallels support is hidden behind seemingly 1000 barriers. Whom can I contact to set the nameservers for me? I CANNOT even transfer the domain to my provider as the domain status is "server transfer prohibited".
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Jan 26, 2015
I have a clean installation of Parallels Plesk on my server, and I installed wordpress on two of my domains. I'm scanning for installations through Plesk Admin, and it shows two installations with empty name and the toolkit is not functional at all. Check the attached screenshot.
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Aug 23, 2013
Here my msg. i get while trying to update via the Panel:
Code:
Unable to obtain the latest version of Parallels Installer: The required version '3.15.15' was not found on the server. This could happen because of configuration error at the download site. Failed to download the package
[URL] ....
The requested URL returned error: 404
Running Debian 7
PV: 11.5.30 Update #11
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Nov 18, 2014
For some time now the Autoinstaller fails and the Plesk control panel becomes inoperable until I run the stop and then start command for the plesk control panel. Looking at the error log: autoinstaller3.log I see the following output:
WARNING: Third-party Yum repository 'atomic' is enabled, installation may fail.
Since you use one or more 3rd-party repos (say, atomic), be careful when installing different package versions from different repos as this may lead to installation failures. For example, you may encounter a problem if you first install PHP from a 3rd-party repo and then upgrade it using the Parallels repo. To avoid such situations, install and upgdare packages from the same repo.
Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 194, in <module>
main()
File "/usr/local/psa/bin/yum_install", line 189, in main
[code]....
The Yum utility failed to install the required packages.Attention! Your software might be inoperable.contact product technical support.Click to expand...
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May 7, 2008
I checked the page on megaproxy and everything is fine, I checked it at my home, work, my brother checked it out of state.
BUT. At my client's house and also at my client's friend's house.... they are still getting a 403 page.
We moved the site to the new host yesterday around 2:00pm yesterday it is 10:27am And all my stuff seems to be updated...
Is this an ISP issue? is there anyway I can force a domain to clear cache? is this the problem?
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Apr 30, 2015
The FTP on my VPs running centos 6.6 and plesk 12.0.18 Update #44 has stopped allowing FTP conections via filezilla or dreamweaver. My tech knowledge with server management outside of the gui is minimal but i have done the following. Checked that the firwall is allowing ftp traffic through the GUI in plesk.
restarted xinetd and checked status
[root@367549 ~]# service xinetd status
xinetd (pid 11707) is running...
[root@367549 ~]# lsof -i tcp:21
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
xinetd 11707 root 5u IPv6 682472 0t0 TCP *:ftp (LISTEN)
Then tried the following
[root@367549 ~]# ftp localhost
-bash: ftp: command not found
But i can connect via telnet on port 21
when trying to use +dreamweaver or filezilla i get the following. This may be due to one or more of the following reasons: - The network cable is unplugged or the network is down. Please verify that the network cable is connected and that the network is up. - The FTP server is down. Please verify that you can connect to the FTP server using another FTP program. - The FTP host name is incorrect. Please verify that the host name is correct in the Site definition dialog box. - Accessing the server requires proxy settings that aren't properly set. Please verify that the proxy settings in the Site category of the Preferences dialog box are properly set, and that the Use Proxy option in the Site definition dialog box is selected. - You may need to connect to the server using a different port than the one provided. Please specify the correct port in the box provided.
Error: The data connection could not be established: ETIMEDOUT - Connection attempt timed out
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listin.
What to do and why after no change this just stopped working when ive been using ftp on this server previous.. the company that i brought the vps from have no intrest and tell me its unmanaged.
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Nov 5, 2008
i would like to move few clients from my old linux VPS that runs on Cpanel .. to my new windows VPS tat runs Plesk .. you see there were several attempts by new provider .. they cant guarantee that accounts can be fully migrated even manually they only copied site files to new server .. the client account's still running on linux vps cpanel, they are intact .. clients dont have any php or mysql files they are just plain HTML and Flash files .. i can move site files .. im concerned about mail accounts and emails that already in my clients inbox (they are using IMAP accounts) .. do you guys know any guideline or step by step how to migrate my clients
P.S. please consider me as an uneducated person .. my background is designing not programming or network administration.
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