Plesk 12.x / Linux :: Client Max Body Size Is Duplicate

Oct 19, 2014

I'm having a hard time configuring this setting for nginx on a domain, whatever i try i cant get it to accept files as big as I need. Every time i try i get this red message :

Code:
Configuration Nginx non valide : nginx: [emerg] "client_max_body_size" directive is duplicate in /var/www/vhosts/system/domain.fr/conf/vhost_nginx.conf:4 nginx: configuration file /etc/nginx/nginx.conf test failed

I followed these instructions: [URL] ....

Strange thing is there was no panel.ini file where the instructions are pointing so i created one, but still, i cant get that directive to work.

Before plesk 12 (with 11.5) i finally got it to work by manually editing some nginx conf file on the server, but i can't find anymore how...

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Plesk 12.x / Linux :: Client Intended To Send Too Large Body

May 11, 2015

I have been using Plesk for a while on my server, but this is the first time that I need to set up large files uploading for a client who requires to upload via a form files that are larger than 128MB (but less than 400).The issue I've been seeing is that whenever the user tries to upload a file greater than 128MB I see an error on the proxy_error_log that says:

2015/05/10 21:46:18 [error] 31224#0: *9 client intended to send too large body: 175420278 bytes, client: XX.XX.XX.XX, server: myserver.com , request: "POST /admin/products/1 HTTP/1.1", host: "myserver.com", referrer: "referrer"

I've been googling this issue and everything points to the nginx configuration (PHP parameters have already been set up). I proceeded to change the configuration of /etc/nginx/nginx.conf to include

http {
...
client_max_body_size 400M;
...
}

HOWEVER (and this is where I'm stuck) after restarting the nginx service, the fille /etc/nginx/plesk.conf.d/vhosts/myserver.com.conf continues to hold the value:

server {
...
client_max_body_size 128m;
...
}

Modifying this file to change the 128m to 400m does not make a difference.

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Plesk 12.x / Linux :: Duplicate Emails After Update To 12.0.18

Jul 17, 2014

After updating our server from plesk 11.5.30 to 12.0.18, one of our subscribers is receiving duplicate emails, a varying number anywhere between 5-15 of the same message!

Running plesk 12.0.18 on a CentOS 6.4 Cloud Server

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Plesk 12.x / Linux :: Route53 Duplicate Hosted Zones

Dec 10, 2014

This is a clean installation of Plesk, nothing else has been done on the server. After the Plesk 12 Installation I installed the Route53 Extension directly from the Panel.

I authenticated with the Access ID / Secret key, as soon as I start creating Domains I get duplicated zones in Route53. When I delete the Domain from Plesk only one Domain gets deleted, the other one remains.

This is my debug log where I see it executes the script twice:

Code:
[2014-12-10 14:50:15] DEBUG [panel] DNS Custom backend call: [{"command":"create","zone":{"name":"dummy123123test.nl.","displayName":"dummy123123test.nl.","soa":{"email":"vincent@mkbsc.nl","status":0,"type":"slave","ttl":86400,"refresh":10800,"retry":3600,"expire":604800,
"minimum":10800,"serial":1418219415,"serial_format":"UNIXTIMESTAMP"},"rr":

[Code] ....

The strange thing is, in the custom call it lists all the records twice as well..

When I disable the Plesk DNS Template it doesn't create Zones at all, when I then enable the Template per domain it creates one Zone correctly.

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk v12.0.18_build1200140610.21 os_Ubuntu 14.04

PROBLEM DESCRIPTION
On Sub creation Plesk creates two hosted zones in AWS Route53

STEPS TO REPRODUCE
Install Plesk 12
Install Route53 Extension from Panel
Create subscription

ACTUAL RESULT
Duplicated zones in AWS Route53

EXPECTED RESULT
One Hosted Zone in AWS Route53

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Plesk 12.x / Linux :: Clients Getting Duplicate Emails From One Domain?

Mar 25, 2015

I have a couple of clients on my server that happen to do business with a college here locally. For some reason when anyone from the college emails a user on my server, my clients end up getting 20-100 duplicates of the same email. I contacted their IT staff and they say it is on my end and that my server is "cutting off the sending process before it completes". If that was the case, then the user would not receive the first email.

Is there something on my server that could be causing the issue? My server is Plesk 12.0.18 update #38 running Qmail/Courier-IMAP. The server has no issues otherwise.

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Plesk 11.x / Linux :: Duplicate Entry When Editing Login Parameters?

Feb 10, 2015

When you try to change the password of the client to login the control panel gives an error: SQLSTATE [23000]: Integrity constraint violation: 1062 Duplicate entry '<login>' for key 'login'

The impression that instead of UPDATE done INSERT.

Parallel Plesk Version: 11.5
OS: Debian Squeeze

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Plesk 11.x / Linux :: Roundcube Attachment Size

Jul 16, 2014

PRODUCT, VERSION : Parallels Plesk Panel 11.5.30

MICROUPDATE : 11.5.30 Update #47, last updated at June 11, 2014 03:26 AM

OPERATING SYSTEM : CentOS 6.5 (Final)

PROBLEM DESCRIPTION
-------------------------------
Need to increase round cube attachment size

STEPS TO REPRODUCE
----------------------------------

i need to increase round cube attachment size. i'm unable to find installation folder. How to increase attachment size

ACTUAL RESULT
-----------------------
Attachment size should be less than 5MB

EXPECTED RESULT
-----------------------------------
Attachment size allows upto 50MB

ANY ADDITIONAL INFORMATION
--------------------------------------------------------------
increased size in Tools & Settings > Server-Wide Mail Settings > Maximum message size

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Plesk 11.x / Linux :: Roundcube - Increase Attachment Size

Jan 31, 2014

I seem Plesk Roundcube 6 MB attachment size. I Changed all php.ini and php.ini.tpl files but changes nothing. How Can I rise up the attachment size?

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Plesk 11.x / Linux :: Increase Import Database Size

May 4, 2015

I have a virtual server with CentOS 6.4 (Final) and Plesk 11.5.30 and I would like to increase the database size to import because right now it's only 2MB and I have to put online a website with 10MB.

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Plesk 12.x / Linux :: Incorrect Logs Size In Statistics?

Jan 29, 2015

I have one subscription that shows incorrect statistics for the log file size. In the statistics pane it reports 130MB, while on the server in the /var/www/vhosts/domain/logs I only see 1.7MB.

Are there any other locations where logs are kept that are included in the statistics?

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Plesk 12.x / Linux :: Setting For Download Speed / Max Size?

Jan 22, 2015

I have a client with a download file on 146 MB.Download speed is pretty slow and timeout out around 70MB..

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Plesk 11.x / Linux :: Email Delivery Failure Due To Attachment Size

Jul 28, 2014

When i send any email with attachment, that fails. I was given a failure delivery with attachment size. It use my bandwidth.

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Plesk 12.x / Linux :: Log Rotation For Particular Domain - Restrict File Size?

Feb 12, 2015

For a particular domain I've got it set to:

Log rotation condition: By size (1024 KB)
Maximum number of log files: 5
Compress log files: Yes

...however the access_log.processed is at 20.4MB. Is this correct? I would have thought it could only get to 5MB in total?

How do I restrict the size of access_log.processed?

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Plesk 12.x / Linux :: Can't Increase Phpmyadmin Max Upload / Import File Size

Jan 2, 2015

I'm running Plesk 12. I install it today, using the ISO which parallels provides, which includes centos 6.5 and preinstalled Plesk 12 in my vps. Then I logged in plesk, and I did everything it wants. Then I upgraded my php, to php 5.4.36 according to the manual that Paralells provides, and then I tried to increase the max upload file size for phpmyadmin. I have edited my /usr/local/psa/admin/conf/php.ini file and tried to restart using with 3 different ways using terminal:

1st: service sw-cp-server restart
2st: /etc/init.d/psa stop
/etc/init.d/psa start
3st: reboot (which rebooted all the vps)

My php.ini file is:

short_open_tag = On
y2k_compliance = Off
output_buffering = Off
max_execution_time = 600
max_input_time = 600
memory_limit = 256M
max_file_uploads = 99999
max_input_vars = 2000

[Code] ....

However, when I'm trying to import a 31mb sql file, I always get that error, and only some of my tables are being imported:

#1153 - Got a packet bigger than 'max_allowed_packet' bytes

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Plesk 12.x / Linux :: PHP Fatal Error - Allowed Memory Size Exhausted

Feb 12, 2015

I run few export procedures which take a long time ot process (lots of joined sql) and generate quite large output. Plesk 11.0.x required some php/fcgif adjustments but I got it to work.

Now I switched ot Plesk 12 and have to set it up again.

I started with Plesk / PHP Settings for this domain:

memory_limit set = 2G
max_execution_time = 600
max_input_time = 600
post_max_size = 2G

Default subscription has no setting for above values but I have added them per this domain os not sure why it ignores my 2G value?

Error:
mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 1047527424 bytes exhausted (tried to allocate 84 bytes) in

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Plesk 12.x / Linux :: Loose Mailbox Size Policy Doesn't Work After Upgrading?

Jul 24, 2014

Today I upgraded to Plesk 12 and during the day I got several customers that had problems with their mailbox size. According to Plesk they were exceeding the size, but they've been doing that for years. The setting that these limits don't have any real meaning is ignored after the upgrade...

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Plesk 12.x / Linux :: FTP Stopped Connecting Via Client?

Apr 30, 2015

The FTP on my VPs running centos 6.6 and plesk 12.0.18 Update #44 has stopped allowing FTP conections via filezilla or dreamweaver. My tech knowledge with server management outside of the gui is minimal but i have done the following. Checked that the firwall is allowing ftp traffic through the GUI in plesk.

restarted xinetd and checked status
[root@367549 ~]# service xinetd status
xinetd (pid 11707) is running...
[root@367549 ~]# lsof -i tcp:21
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
xinetd 11707 root 5u IPv6 682472 0t0 TCP *:ftp (LISTEN)

Then tried the following
[root@367549 ~]# ftp localhost
-bash: ftp: command not found

But i can connect via telnet on port 21

when trying to use +dreamweaver or filezilla i get the following. This may be due to one or more of the following reasons: - The network cable is unplugged or the network is down. Please verify that the network cable is connected and that the network is up. - The FTP server is down. Please verify that you can connect to the FTP server using another FTP program. - The FTP host name is incorrect. Please verify that the host name is correct in the Site definition dialog box. - Accessing the server requires proxy settings that aren't properly set. Please verify that the proxy settings in the Site category of the Preferences dialog box are properly set, and that the Use Proxy option in the Site definition dialog box is selected. - You may need to connect to the server using a different port than the one provided. Please specify the correct port in the box provided.

Error: The data connection could not be established: ETIMEDOUT - Connection attempt timed out
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listin.

What to do and why after no change this just stopped working when ive been using ftp on this server previous.. the company that i brought the vps from have no intrest and tell me its unmanaged.

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Moving A Client From Linux Cpanel To Windows Plesk

Nov 5, 2008

i would like to move few clients from my old linux VPS that runs on Cpanel .. to my new windows VPS tat runs Plesk .. you see there were several attempts by new provider .. they cant guarantee that accounts can be fully migrated even manually they only copied site files to new server .. the client account's still running on linux vps cpanel, they are intact .. clients dont have any php or mysql files they are just plain HTML and Flash files .. i can move site files .. im concerned about mail accounts and emails that already in my clients inbox (they are using IMAP accounts) .. do you guys know any guideline or step by step how to migrate my clients

P.S. please consider me as an uneducated person .. my background is designing not programming or network administration.

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Plesk 12.x / Linux :: New Client Only Displays Parallels Page

Jul 2, 2014

All new domains (sites) only display the Parallels page. Upgraded to the following ...

OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 3, 2014 06:56 AM
The system is up-to-date; last checked at June 27, 2014 04:43 AM​

Pretty sure it is a permissions problem, have tried chown -R domain.com.au domain.com.au and returns invalid user.

Can now FTP, use webmail, preview the site and have uploaded a pretty big site .... the Paraellels site displays it as 0mb disk space used and only displays the default Parallels place holder.

This is what a new domain name is displaying ######################################

Files listed in the file manager ######################################

Files uploaded using Filezilla FTP program ######################################

Default place holder ... can't display any other page. ######################################

Have checked all DNS settings and they match the other domains.

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Plesk 12.x / Linux :: Email Client Keeps Saying Cannot Find The Server

Oct 6, 2014

I have completed email set up on my server and have checked that email ports are open, but for some reason outlook keeps returning : "Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that you DNS settings in the Network pane of System Preferences are correct."

The odd thing is that outlook still picks up emails if I receive any, but keeps returning above error every minute.

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Plesk 12.x / Linux :: Client Host Rejected - Access Denied

Jul 9, 2014

I migrate from plesk 9.5 to another server with plesk 12.0.18, and then outlook and mail default from iphone don't work, but tunderbird and webmail work well.

In outlook when i put the same configuration than tunderbird and i try to send mail out from my domain said this error:

Error del servidor: '554 5.7.1 <244.Red-88-18-221.staticIP.rima-tde.net[88.18.221.244]>: Client host rejected: Access denied

I don't know if outlook is bad configuration but with plesk 9.5 worked well, and now nothing.

I can recive mail but not send.

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Plesk 12.x / Linux :: Session Expires When Client Uses Mysql Functions?

Aug 17, 2014

I'm using Parallels Plesk 12.0 and a mysql-Server.

I'm logged in with a customer's account into his phpmyadmin. Whenever a client connects to his website (which uses the database of his account) I get logged out and receive a "session expired" error. When I log in again I get "there's already a user with your username logged in".

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Plesk 12.x / Linux :: How Does One Turn Off Presence Builder For Client Template

Apr 30, 2015

I created a New Client Default Domain by copying plesk's original Default Domain.This template is for clients we move from older versions of plesk up to servers with plesk 12.x. Under resources for that "Service Plan Name"

I have Sites published with Presence Builder set to 0 and.Allow customer to create trial Presence Builder websites. Not checked.When I log in as the client I still see Presence Builder with edit Website.I also confirmed the correct plan was picked for that subscription by picking the new "New Client Default Domain" and under add-on plans I picked "remove"

But when I log in as the "client" to see what they would see I see Presence Builder and Edit Website available.How do I get rid of that selection?I can see a client clicking on it and basically over writing their current website.

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Plesk 12.x / Linux :: How To Access Backup (Server Repository) Via FTP Client

Oct 22, 2014

I host a number of large sites (20GB+) on my VPS server running Centos6 and Plesk Panel 12. Due to the large sites I don't want to keep multiple backups on the actual server because it would take too much disk space. When I create a backup to the server's repository all is good, but when I click the green arrow to download the backup it takes a long time and then it fails with a timeout error. On some smaller sites it takes a while but eventually downloads the tar.

So my question: Is it possible to access the Server Repository via FTP? How and where would I set this up? Presumably it would be a better way to download these large archive files?

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Plesk 12.x / Linux :: Error Creating Database From Client Account

Jul 14, 2015

My panel suddenly stop works to create databases from client account.This error shows:

Internal error.
PHP Notice: Undefined variable: dbType

From admin account there is no problem to create databases.I`ve run bootstrap.sh repair successfully but still not working.Plesk 12.0.18 #55 Ubuntu Linux 10.04

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Plesk 12.x / Linux :: Domain Scheduled Tasks (Client Area)

Jul 22, 2014

We have a VPS with Centos 5 and Plesk 12.0.18.

The CRON service is running and works correctly, the Scheduled tasks on the administration Plesk Panel (tools & Setting / Scheduled tasks / root user) works ok, but when a customer sets a new scheduled task from her domain panel, don't works.

The task is a simple WGET command.

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Plesk 12.x / Linux :: Unable To Connect To Mailserver Through Mail Client

May 30, 2015

I have the problem that I can't connect to my mailserver tru the mail client (Webmail works fine, I receive mails and can send mails)

But if i try to connect over mailclient I get this error in errorlog:

couriertls: connect: error:1408A0C1:SSL routines:SSL3_GET_CLIENT_HELLO:no shared cipher

What can I do to get connection over mailclient?

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Plesk 11.x / Linux :: Daily Reports By Email In Client Environment

Dec 11, 2014

In plesk9 my customers had the option to send daily usage reports by e-mail. Only certain clients like this option. Using plesk11 I cannot find this option if I log in as a client. Has this feature been removed? And if so, can the administrator enable this option only for 1 or 2 clients?

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Duplicate User In 2 Linux Servers

Jan 25, 2008

how do I go about creating the same user with the same id on different linux boxes so when i share a mount folder, it has the permission to write and read properly?

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Plesk 11.x / Linux :: Retrieve Spamassassin Spam Folder From Email Client

Jun 12, 2014

The Plesk panel indicates that the Spam folder can be retrieved using an email client. We are using Outlook 2013 and can not figure out a way to make this happen. We can see the Spam folder using Webmail, but the contents never shows up in Outlook...

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Plesk 11.x / Linux :: Sitebuilder Extension - Access Denied When Login As Client

Sep 10, 2014

I installed the SiteProBuilder (from the www.site.pro page) in extensions of the Parallels Plesk Panel 11.5.30. I installed from .zip file on administrator account of Plesk Panel. The extension SiteBuilder was shown in all administrated subscriptions. On administrator account the extension works properly but when I log into the Plesk Panel as a client of one subscription then extension doesn't start and message is displayed: "Error: access denied".

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