Plesk 12.x / Linux :: Installation Stopped While Psa-proftpd

Oct 15, 2014

During the installation procedure, the script stopped unexpectedly

Errors were encountered while processing:

/var/cache/apt/archives/psa-proftpd_1.3.5-ubuntu14.04.build1200140604.16_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

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Plesk 12.x / Linux :: How To Remove Psa-proftpd On Server

Jan 25, 2015

How do I remove psa-proftpd on my Server? or make config by proftpd-basic?I have problems with Game Panel Easy-Wi..or is there a tutorial about this problem with Plesk and Easy-Wi?

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Plesk 12.x / Linux :: Proftpd - No Such User Found

Jan 30, 2015

I'm running a brand new installed VPS with CentOS 6.6 and Plesk 12.0.18. I created a subscription and by default a FTP user is created. However, I cannot login with these credentials. I also created a new user but the same problem presists. I'm 100% sure that the username and password is correct.

Filezilla gives me and 530 Login incorrect. But if I look at the /var/log/secure file, I see this odd message (FTP username = test):

Jan 30 16:01:45 transip proftpd: PAM unable to dlopen(/lib64/security/pam_stack.so): /lib64/security/pam_stack.so: cannot open shared object file: No such file or directory
Jan 30 16:01:45 transip proftpd: PAM adding faulty module: /lib64/security/pam_stack.so
Jan 30 16:01:45 transip proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers
Jan 30 16:01:45 transip proftpd[18085]: 127.0.0.1 (x.x.x.x[x.x.x.x]) - USER test (Login failed): No such user found

No such user found, although it is created with Plesk.

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Plesk 12.x / Linux :: Proftpd Default Folder Change?

Feb 11, 2015

I am noticing that several of my users are wiping out their user root folders ( logs, error docs, etc...) when they fail to use '/httpdocs/' as the root directory when publishing with FTP.

I fixed this by editing the proftpd.conf to use ~/httpdocs/ as the DefaultRoot folder ( instead of just ~/ ).Would it be safer(better) to go through all the ftp users and make the home directory '/httpdocs/' instead of '/' in the admin UI? If yes, what is the best way to do a mass update of this setting for multiple users ( multiple domains ) ?

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Plesk 11.x / Linux :: Possible To Enable NLS Support In Psa-proftpd Package?

Apr 4, 2014

Is it possible to enable NLS support in psa-proftpd package?

root@server :]> proftpd -V | grep NLS
- NLS support

Is it possbile for proftpd to support not English filenames ( for example russian, greek etc )?

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Plesk 11.x / Linux :: ProFTPD Not Working On Fresh Ubuntu 12.04 LTS Install

May 10, 2014

I had a HDD crash recently on my Root Server. Replaced HDDs, installed Ubuntu 12.04 LTS, since Ubuntu 14.04 LTS is not supported by Plesk yet. Anyway...

I had 2 issues:

1) Could not create Customers, because IP Pool was empty. Changed IP Type from Dedicated to Shared. Fixed issue.
2) Cannot connect to the FTP Server using the Login Data from one of my Domains.

FlashFXP and FileZilla both show the same error, which is:

Code:
Response:220 ProFTPD 1.3.4c Server (ProFTPD) [*ip removed*]
Command:USER *user removed*
Response:331 Password required for *user removed*
Command:PASS **************
Response:530 Login incorrect.
Error:Critical error
Error:Could not connect to server

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Plesk 12.x / Linux :: FTP Stopped Connecting Via Client?

Apr 30, 2015

The FTP on my VPs running centos 6.6 and plesk 12.0.18 Update #44 has stopped allowing FTP conections via filezilla or dreamweaver. My tech knowledge with server management outside of the gui is minimal but i have done the following. Checked that the firwall is allowing ftp traffic through the GUI in plesk.

restarted xinetd and checked status
[root@367549 ~]# service xinetd status
xinetd (pid 11707) is running...
[root@367549 ~]# lsof -i tcp:21
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
xinetd 11707 root 5u IPv6 682472 0t0 TCP *:ftp (LISTEN)

Then tried the following
[root@367549 ~]# ftp localhost
-bash: ftp: command not found

But i can connect via telnet on port 21

when trying to use +dreamweaver or filezilla i get the following. This may be due to one or more of the following reasons: - The network cable is unplugged or the network is down. Please verify that the network cable is connected and that the network is up. - The FTP server is down. Please verify that you can connect to the FTP server using another FTP program. - The FTP host name is incorrect. Please verify that the host name is correct in the Site definition dialog box. - Accessing the server requires proxy settings that aren't properly set. Please verify that the proxy settings in the Site category of the Preferences dialog box are properly set, and that the Use Proxy option in the Site definition dialog box is selected. - You may need to connect to the server using a different port than the one provided. Please specify the correct port in the box provided.

Error: The data connection could not be established: ETIMEDOUT - Connection attempt timed out
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listin.

What to do and why after no change this just stopped working when ive been using ftp on this server previous.. the company that i brought the vps from have no intrest and tell me its unmanaged.

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Plesk 12.x / Linux :: Fail2ban Module Fails To Activate Proftpd And Ssh-jail

Mar 4, 2015

I have a brand new Plesk 12 Installation with just a first Subscription/Domain for my test. Enabling fail2ban jails brings me the following error for the jails plesk-proftpd and ssh. All others went on.

error 'f2bmng failed: ERROR No file(s) found for glob /var/log/secure'.

I see that /var/log/secure is missing, althoug I already used ssh and ftp to log in once. I can go to touch the /var/log/secure file or adjust the jail configs to proper log file location? Which is the way to go? 

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Plesk 11.x / Linux :: CentOS 6.6 Based System - Activate Mod Rewrite With Proftpd

Nov 13, 2014

My company and I are currently discovering Plesk on a CentOS 6.6 based system. We are migrating from an old system on which FTP usernames could hold uppercase letters, which apparently is not the case in Plesk 11 (or is it because of CentOS?).

Anyway, as we can't change these FTP account names, I was thinking about creating a rule with mod_rewrite in the proftpd.conf file.

So the question is: how can I reinstall/reconfigure proftpd with this module activated? I don't even know where to find the corresponding package (which repo, correct version, etc...)

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Plesk 12.x / Linux :: Master Is Stopped Postfix - Don't Start

Jul 12, 2015

Our partition become full and drop the vps, after that we are unable to start postifx, actually postfix start but master not.

So if I run :

/etc/init.d/postfix restart
Shutting down postfix: [FAILED]
Starting postfix: [ OK ]
/etc/init.d/postfix status
master is stopped

I already try to reconfigure all
/usr/local/psa/admin/bin/mailmng-service --start-service --mail-component=all

Into ToolsSettings i change between qmail and come back again to postfix (reinstalling)...

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Plesk 12.x / Linux :: Webalizer Stopped Working After Migration?

Sep 15, 2014

I have recently migrated my websites from Plesk 11.0.9 to a new server with Plesk 12.x and the webalizer is not working.

- Is there a chance to repair it and not loose the data? If yes, how do I do that?

- Or do I have to remove it and install Webalizer again? How do I do that?

OS Ubuntu

Uninstalling Webalizer with plesk updater is not possible.

After executing this:

Code:
# /usr/local/psa/admin/bin/statistics --calculate-all
I get:

Code:
WARNING during statistics_collector execution: : Executing logs preparation...
error: error creating output file /var/www/vhosts/system/domain.tld/logs/error_log.1: File exists
statistics[6845]: Unable to execute logrotate via: /opt/psa/logrotate/sbin/logrotate /opt/psa/etc/logrotate.conf -s /opt/psa/var/logrotate.status

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Plesk 12.x / Linux :: Batch MySql Script Stopped

Oct 2, 2014

I've this terrible problem: on my site I start a script that executes a batch process that imports into the Mysql database a lot of products (texts and images). I'm monitoring the query process from Phpmyadmin>Status and I notice that after some minutes the number of queries decreases from ~900 to ~30, that means that the script is stopped! Then I check the error_log and infact there's this error:

[Thu Oct 02 17:09:34 2014] [warn] [client xxx.xxx.xxx.xxx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Thu Oct 02 17:09:34 2014] [error] [client xxx.xxx.xxx.xxx] Premature end of script headers: insert_products.php

Some informations:
VPS server: 1 CPU; 40gb; RAM 1GB
OS: CentOS 6.5 (Final)
Plesk version: 12.0.18

What I tried via SSH console:

# /usr/local/psa/admin/bin/php_handlers_control --list
id: display name: version: type: cgi-bin: cli-bin: php.ini:

module 5.3.3 5.3.3 module /usr/bin/php-cgi /etc/php.ini
fastcgi 5.3.3 5.3.3 fastcgi /usr/bin/php-cgi /etc/php.ini
cgi 5.3.3 5.3.3 cgi /usr/bin/php-cgi /etc/php.ini
# /usr/bin/php-cgi -v

[code]....

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Plesk 11.x / Linux :: Watchdog Reports Nginx Stopped

Dec 16, 2014

I just installed Nginx. It seems it works well, but watchdog reports it as "stopped".I restarted watchdog several times, and it always says the service has stopped.What shall I do to make watchdog see Nginx as a working service?

Following this KB [URL] ...., I can confirm that command "/usr/local/psa/admin/sbin/nginxmng -s" return "Enabled".

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Plesk 12.x / Linux :: Scheduled Backup Stopped Working

Feb 12, 2015

on one of our Plesk-Servers (Plesk 12.0.18 Update 34 on Debian 7.6) the scheduled backup stopped working. Scheduled Backup is active in Backup-Manager, but it's not executed.

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Plesk 12.x / Linux :: Automatic Backup Stopped Working Parallels

Jun 9, 2015

Automatic Parallels Plesk. 12.0.18 has stopped working but no solution from plesk yet? I think every user has the same problem. Many people asked the same question but no solution/answer from plesk.

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Plesk 12.x / Linux :: Firewall Enabled - FTP Stopped Working In Passive Mode

Aug 19, 2014

I am running Plesk 12 . Centos 6.5

I have Plesk Firewall Installed.

After the Plesk Firewall was enabled the FTP Stopped working in passive Mode.

I searched the net and found the following :

Code:

/etc/sysconfig/iptables-config and change the line with IPTABLES_MODULES to: IPTABLES_MODULES="ip_conntrack_ftp"

It started working.

I changed the default FTP port from proftpd.conf

Code:
port 2392
and /etc/services

Code:
ftp 2392/tcp
ftp 2392/udp fsp fspd

I allowed the new port in Plesk Firewall in Incoming connection and disabled port 21

Now I am not able to connect to the ftp, I get the following error. Have I missed anything ?

Code:

Response:257 "/" is the current directory
Command:TYPE I
Response:200 Type set to I
Command:PASV
Response:227 Entering Passive Mode (85,25,51,34,216,46).
Command:MLSD
Error:Connection timed out
Error:Failed to retrieve directory listing

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Plesk 12.x / Linux :: Backup Stopped Working After Installing AfterLogic WebMail Pro 7

Jun 13, 2014

I am getting this error after installing the AfterLogic WebMail Pro_7 app on a domain.

I removed the app but AfterLogic still appears in the list of available Webmail options. I am getting the error even after changing all my domains to use Roundcube.

backup_info_1406131330.xml:
Line 423 error: Element 'external-webmail': This element is not expected.

My backups since the day I installed that app are no longer valid.

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Plesk 11.x / Linux :: Stopped Working - Unable To Execute PHP Handlers Control

Apr 6, 2015

I'm not been able to start plesk although web and mail services are running.I'm getting the error unable to execute php_handlers_control.I've patched and updated plesk with command line and bootstrap repair and I'm getting this errors:

==> Checking for: mail_responder_restore... fail
/usr/lib64/plesk-9.0/mail_restore: line 820: 17063 Illegal instruction /usr/local/psa//admin/sbin/mailmng-service --restart-service

Errors occured in mail restore procedure
Some utilities have exited with errors:
/usr/lib64/plesk-9.0/mail_auth_dump
/usr/lib64/plesk-9.0/mail_responder_restore

I get Illegal Instruction When I run :

# /usr/local/psa/admin/sbin/mailmng-service --restart-service
Illegal instruction

Also I switched from postfix to qmail and back using the command line with no luck.

/usr/local/psa/admin/bin/mailmng --features
runs without problems.....
/usr/local/psa/admin/logs/panel.log:
[06-Apr-2015 12:47:25 America/New_York] PleskUtilException: '/usr/local/psa/admin/bin/php_handlers_control' '--list-json' failed with code 4.

[code]....

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Plesk 12.x / Linux :: Restoring From Another Installation

Jul 26, 2015

I've had nothing but issues trying to restore a backup from another plesk installation.Running Plesk 12 on CentOS 6. I installed a php extension which required php 5.4. Yum updated our php version, which broke a couple of our sites. In trying to use yum to remove php 5.4, it also removed several components to plesk.

I then attempted to reinstall plesk and restore our backups from the previous day, but ran into several errors related to the way plesk hashes passwords in backups (as I now had a new key to hash against, they wouldn't work right). I solved that problem by running the fix passwords utility . But now I'm getting the following errors, I suspect the first one is the main problem.

WARNING: (server object '') Execution of /usr/local/psa/bin/sw-engine-pleskrun /usr/local/sb/utils/bru.php --restore --log=stdout --file=/usr/local/psa/PMM/tmp/sb54DVSHeFh.zip --target=server_settings failed with return code 1.
Stderr is

[code]....

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Plesk 11.x / Linux :: Error Installation Joomla App

May 27, 2014

I get this error by installing joomla attached...

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Plesk 12.x / Linux :: Missing Options From New Installation

Jun 14, 2015

After my HDD crashed, I replaced it and installed Plesk 12.0.18 but not some options are missing from the panel.I'm missing this functionality: Send from domain IP addresses and use domain names in SMTP greeting

Also now after the restoration of the backups in /var/www/vhosts/<DOMAIIN_NAME>/logs/There are no logs, but they are present in /var/www/ vhosts/ system/<DOMAIIN_NAME>/logs/Before they were symlinked to the first directory.all my domains with a dedicated IP are being sent from my main IP, and they are being marked as spam because of SPF.

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Plesk 12.x / Linux :: Fail2Ban - Installation Will Not Continue

May 18, 2015

Ubuntu 10.04.4 LTS

12.0.18 Update #46, last updated at May 15, 2015 03:57 AM

Just recently (after update #46) Fail2Ban stopped working and I couldn't restart it or pin point the reason behind it. I decided to uninstall F2B component via Plesk installer.

F2B uninstalled however when I try to install it again I get error : 'Installation will not continue'

Where to start and where can I find log files that could give me some clues?

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Plesk 12.x / Linux :: VPN Extension - Installation Fails

Nov 13, 2014

Installation of the Plesk VPN extension reproducible fails on Debian Wheezy

Plesk 12.0.18 Update #24
Debian 7.7 Kernel 3.2.0-4-amd64 #1 SMP Debian 3.2.57-3+deb7u2 x86_64 GNU/Linux

Steps to reproduce:

Plesk Panel > Updates and Upgrades > Install "Plesk VPN extension"
Green Message "All operations with products and components have been successfully completed."
Going back from Upgrade window to Plesk Panel Home

[Code] .....

What I already have tried:
Shell > apt-get install psa-vpn

Getting error mossage:

Setting up psa-vpn (12.0.18-debian7.0.build1200140606.15) ...
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

Shell > modprobe tun
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

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Plesk 12.x / Linux :: Installation With Dedicated Database Server

Jul 21, 2015

if I can install plesk panel with a dedicated database server... and how.

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Plesk 12.x / Linux :: CentOs 7 After Installation Webpage Not Accessible

Sep 26, 2014

I'm just testing Plesk 12 on CentOs 7 and after installation is succesfully completed, I cant access [URL]

This is the environment and steps which I taken:
* Fresh CentOs 7 iso
* Windows 2008 R2 Hyper-v hypervisor

1) Installation of the CentOs successfully completed
2) Yum update
3) Download auto-installer
4) Run auto-installer
5) process successfully completed
6) NOW I CAN'T access the url ...

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Plesk 12.x / Linux :: Blank Page After CloudLinux Installation?

Mar 17, 2015

yesterday I have installed CloudLinux on my Centos 6.6 server. Today only my site was not reach. I have contacted cloudlinux support but this problems does not depend from they. In my personal site I have also WHMCS. For this issue I try: [URL] Then: [URL] I changed size of buffering: [URL] And at the end this: [URL] After that I have the same problem only for one domain.

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Plesk 12.x / Linux :: MySQL Password Changed During Installation

Oct 15, 2014

Is it possible, that the script changes my admin password for MySQL? I can not connect to my MySQL Server any more.

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Plesk 12.x / Linux :: Spamassassin Installation Error - Ubuntu 14.04

Mar 2, 2015

Installing Plesk Panel with Spamassassin on Ubuntu 14.04 LTS gives a significant error:

Restarting SpamAssassin Mail Filter Daemon: No /usr/bin/perl found running; none killed.
server socket setup failed, retry 1: spamd: could not create IO::Socket::INET6 socket on [::1]:783: Cannot assign requested address
server socket setup failed, retry 2: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use

server socket setup failed, retry 9: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
invoke-rc.d: initscript spamassassin, action "restart" failed.
dpkg: error processing package sa-compile (--configure):

even though spamassassin (i.e. spamd) is not running. The usual suspects for the before mentioned error, being

a) differences in the name of the PIDFILE variable in /etc/default/spamassassin and /etc/init.d/spamassassin
b) directory and/or file location are not readable/writable

are not causing this specific installation bug. The work-arounds:

1 - not installing spamassassin (not an option)
2 - installing spamassassin and (afterwards)

change /etc/default/spamassassin, add the option "-4" to the line OPTIONS, resulting in the line: OPTIONS="--nouser-config -4 --username=popuser --daemonize --helper-home-dir=/var/qmail --virtual-config-dir=/var/qmail/mailnames/%d/%l/.spamassassin --create-prefs --max-children=5"
run plesk-installer or autoinstaller again ..Work-around 2 works fine, after reinstallation the /etc/default/spamassassin is as it should be (note that the added "-4" is not present anymore).

The before mentioned work-around suggests some error in the installation process, very likely to be an issue with the chronological order of installation of the various components. In theory, it can be excluded that this bug/issue is caused by psa-spamassassin and/or spamassassin (version 3.3.x) packages, even though some current spamassassin bugs are known: URL....I sincerely hope that Parallels Team can investigate and patch both of the bugs/issues.

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Plesk 12.x / Linux :: Wordpress Installation Not Operating Properly

Dec 22, 2014

In the Wordpress Toolkit several WP installs appear with exclamation mark and title: "A Wordpress installation was previously detected at this path, but it is not operating properly".

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Plesk 12.x / Linux :: Installation Script MySQL Error

Oct 15, 2014

on my Ubuntu 14.04 LTS server, I have ran the install script. This process stopped with the message: ERROR while trying to establish test connection. If you are installing Plesk on an already configured MySQL server, you need to specify the administrator's credentials to succeed with the installation.

To do this, you need to create a file - /root/.my.cnf with the 'client' section where you need to provide user and its password ("user = $admin_name" and "password = $admin_pass").

After installation is finished, the file /root/.my.cnf will be renamed to /root/.my.cnf.bak

Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_installation.log), fix and try again

Accordingly, I have the existing my.conf copied to the ROOT directory and added the two missing lines in the client area. After that I started the plesk-installer.sh again. The process stopped at a line

"Installed product components are determined" and nothing still happend. The log files says nothing but the last information at the previous try.

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Plesk 12.x / Linux :: One Site Not Reachable After Installation Of CloudLinux

Mar 17, 2015

Yesterday I have installed CloudLinux on my Centos 6.6 server. Today only my site was not reach. I have contacted cloudlinux support but this problems does not depend from they. In my personal site I have also WHMCS.

For this issue I try: [URL] ....

Then: [URL] ....

I changed size of buffering: [URL] .....

And at the end this: [URL] ....

After that I have the same problem only for one domain.

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