Plesk 12.x / Linux :: Backup Stopped Working After Installing AfterLogic WebMail Pro 7

Jun 13, 2014

I am getting this error after installing the AfterLogic WebMail Pro_7 app on a domain.

I removed the app but AfterLogic still appears in the list of available Webmail options. I am getting the error even after changing all my domains to use Roundcube.

backup_info_1406131330.xml:
Line 423 error: Element 'external-webmail': This element is not expected.

My backups since the day I installed that app are no longer valid.

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Plesk 12.x / Linux :: Scheduled Backup Stopped Working

Feb 12, 2015

on one of our Plesk-Servers (Plesk 12.0.18 Update 34 on Debian 7.6) the scheduled backup stopped working. Scheduled Backup is active in Backup-Manager, but it's not executed.

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Plesk 12.x / Linux :: Automatic Backup Stopped Working Parallels

Jun 9, 2015

Automatic Parallels Plesk. 12.0.18 has stopped working but no solution from plesk yet? I think every user has the same problem. Many people asked the same question but no solution/answer from plesk.

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Plesk 12.x / Linux :: Webalizer Stopped Working After Migration?

Sep 15, 2014

I have recently migrated my websites from Plesk 11.0.9 to a new server with Plesk 12.x and the webalizer is not working.

- Is there a chance to repair it and not loose the data? If yes, how do I do that?

- Or do I have to remove it and install Webalizer again? How do I do that?

OS Ubuntu

Uninstalling Webalizer with plesk updater is not possible.

After executing this:

Code:
# /usr/local/psa/admin/bin/statistics --calculate-all
I get:

Code:
WARNING during statistics_collector execution: : Executing logs preparation...
error: error creating output file /var/www/vhosts/system/domain.tld/logs/error_log.1: File exists
statistics[6845]: Unable to execute logrotate via: /opt/psa/logrotate/sbin/logrotate /opt/psa/etc/logrotate.conf -s /opt/psa/var/logrotate.status

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Plesk 12.x / Linux :: Firewall Enabled - FTP Stopped Working In Passive Mode

Aug 19, 2014

I am running Plesk 12 . Centos 6.5

I have Plesk Firewall Installed.

After the Plesk Firewall was enabled the FTP Stopped working in passive Mode.

I searched the net and found the following :

Code:

/etc/sysconfig/iptables-config and change the line with IPTABLES_MODULES to: IPTABLES_MODULES="ip_conntrack_ftp"

It started working.

I changed the default FTP port from proftpd.conf

Code:
port 2392
and /etc/services

Code:
ftp 2392/tcp
ftp 2392/udp fsp fspd

I allowed the new port in Plesk Firewall in Incoming connection and disabled port 21

Now I am not able to connect to the ftp, I get the following error. Have I missed anything ?

Code:

Response:257 "/" is the current directory
Command:TYPE I
Response:200 Type set to I
Command:PASV
Response:227 Entering Passive Mode (85,25,51,34,216,46).
Command:MLSD
Error:Connection timed out
Error:Failed to retrieve directory listing

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Plesk 11.x / Linux :: Stopped Working - Unable To Execute PHP Handlers Control

Apr 6, 2015

I'm not been able to start plesk although web and mail services are running.I'm getting the error unable to execute php_handlers_control.I've patched and updated plesk with command line and bootstrap repair and I'm getting this errors:

==> Checking for: mail_responder_restore... fail
/usr/lib64/plesk-9.0/mail_restore: line 820: 17063 Illegal instruction /usr/local/psa//admin/sbin/mailmng-service --restart-service

Errors occured in mail restore procedure
Some utilities have exited with errors:
/usr/lib64/plesk-9.0/mail_auth_dump
/usr/lib64/plesk-9.0/mail_responder_restore

I get Illegal Instruction When I run :

# /usr/local/psa/admin/sbin/mailmng-service --restart-service
Illegal instruction

Also I switched from postfix to qmail and back using the command line with no luck.

/usr/local/psa/admin/bin/mailmng --features
runs without problems.....
/usr/local/psa/admin/logs/panel.log:
[06-Apr-2015 12:47:25 America/New_York] PleskUtilException: '/usr/local/psa/admin/bin/php_handlers_control' '--list-json' failed with code 4.

[code]....

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Plesk 12.x / Linux :: Webmail - Roundcube Not Working

Aug 18, 2014

I installed PLESK12 (or better: I installed the distributed Debian-Image from my hoster) onto my server. Everything works fine as always - except webmail. I did the following:

- in the general webmail properties, I deactivated Horde. roundcube was active and still is (also tried to activate it again)
- I also activated roundcube as webmailer in the hosting itsel.
- tried to open webmail.mydomain.com --> site not found. I added a mail-adress and tried to use the icon to the webmail --> site not found.
- I restarted the server (maybe deactivation Horde did some stuff there...)... no changes.

PLESK 12 (latest update), running on Debian 7.6 ....

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Plesk 11.x / Linux :: Horde And Roundcube - Webmail Login Not Working

Jul 3, 2014

I have a problem with my vps Centos + Plesk 11.5, from webmail login not work, I seen this guide:

[URL] ....

but not resolved problem...

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Plesk 12.x / Windows :: Webadmin Stopped Working After Panel Upgrade

Jun 23, 2014

After Plesk panel upgrade to 12.x webadmin stopped working . It's showing following error

Code:
Server Error in '/' Application.
The resource cannot be found.

Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. review the following URL and make sure that it is spelled correctly.

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Plesk 12.x / Linux :: Remote FTP Backup Is Not Working

Aug 14, 2014

Since moving to version 12 on the remote FTP backup is not working.

This makes the tar of 50K ~

We have chosen "Setting and content domain" ... 

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Plesk 12.x / Linux :: Scheduled Backup Not Working?

Nov 5, 2014

I am running Plesk 12 on CentOS 7 64bit. I have set up the server backup instead of the website backup as I assume that will backup all server settings, as well as the website? I am running Plesk Web Admin Edition.

I have the backup set to run and dump into Personal FTP, but it does not run. If I run the backup manually, everything works great, but the scheduled backups don't work.

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Plesk 11.x / Linux :: Upgrade Scheduled Backup Not Working?

Jul 6, 2012

I have the same problem again with plesk 11 [URL]

workaround
1) rpm -q --scripts psa-backup-manager | sed 1d | sh
2) /etc/init.d/crond restart

my error message with CentOS 5.8, Plesk 11.0.9 MU#4
sh: line 2315: syntax error near unexpected token `('
sh: line 2315: `preuninstall scriptlet (using /bin/sh):'

/etc/cron.d/plesk-backup-manager is created

why do not work after you upgrade the backup cronjobs?

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Plesk 12.x / Linux :: Backup Personal FTP Repository Not Working

Jul 1, 2014

Can ftp to the FTP server from the command line without any problem.

get / put / ls etc all work.

Configure Plesk Backup Personal FTP repository with same server / username / password.

Get the following messages in Plesk:

Warning: Unable to display the list of backups. Please check the personal FTP repository settings.

When I attempt an FTP backup I get:

The backup was not created. Download the log file View the log Close this message

Can't upload file 'backup_info_1406281533.xml' to ftp. Error code: 1

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Plesk 12.x / Linux :: MySQL DB Backup Script Not Working

May 31, 2015

This is on a CentOS 7.1, Plesk 12. New.

On Plesk 10.4 I had a script that backed up my MySQL databases separately. The script doesn't work now. I get an error:

ERROR 1045 (28000): Access denied for user 'admin'@'localhost' (using password: YES)​

Do I need to do something different with this new "MariaDB" thing?

Here's the script:

DB_BACKUP="/pat/to/databackup/`date +%Y-%m-%d`"
DB_USER="admin"
DB_PASSWD="-p`cat /etc/psa/.psa.shadow`"
HN=`hostname | awk -F. '{print $1}'`

[Code] ....

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Plesk 12.x / Linux :: Global Scheduled Backup Task Not Working

Dec 19, 2014

I'm running: 12.0.18 Update #29

I'm having troubles getting the global scheduled backup task to work at Home > Tools & Settings >Backup Manager > Server Repository.

At a subscription the scheduled backup works how it should.

Home > Subscriptions > example.com > Websites & Domains > Server Repository

The problem is as follows: When I set the scheduled task at a specific time example 00:00 it does not run at all. But when I just do "Create a backup" it does work...

I've done [URL] .... and everything in here is configured how it should be.

This is my configuration for scheduled task:

Cronjob is placed in : /etc/cron.d/plesk-backup-manager-task

Also did run: rpm -q --scripts psa-backup-manager | sed 1d | sh

This problem is only in the global backup configuration.

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Plesk 12.x / Linux :: Redirect All Hosted Domain Webmail To Main Hosting Webmail URL

Nov 29, 2014

My requirement is to redirect all hosted domain's webmail to the main hosting webmail url .. how can this be achieved ?

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Plesk 12.x / Linux :: Installation Stopped While Psa-proftpd

Oct 15, 2014

During the installation procedure, the script stopped unexpectedly

Errors were encountered while processing:

/var/cache/apt/archives/psa-proftpd_1.3.5-ubuntu14.04.build1200140604.16_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

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Plesk 12.x / Linux :: FTP Stopped Connecting Via Client?

Apr 30, 2015

The FTP on my VPs running centos 6.6 and plesk 12.0.18 Update #44 has stopped allowing FTP conections via filezilla or dreamweaver. My tech knowledge with server management outside of the gui is minimal but i have done the following. Checked that the firwall is allowing ftp traffic through the GUI in plesk.

restarted xinetd and checked status
[root@367549 ~]# service xinetd status
xinetd (pid 11707) is running...
[root@367549 ~]# lsof -i tcp:21
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
xinetd 11707 root 5u IPv6 682472 0t0 TCP *:ftp (LISTEN)

Then tried the following
[root@367549 ~]# ftp localhost
-bash: ftp: command not found

But i can connect via telnet on port 21

when trying to use +dreamweaver or filezilla i get the following. This may be due to one or more of the following reasons: - The network cable is unplugged or the network is down. Please verify that the network cable is connected and that the network is up. - The FTP server is down. Please verify that you can connect to the FTP server using another FTP program. - The FTP host name is incorrect. Please verify that the host name is correct in the Site definition dialog box. - Accessing the server requires proxy settings that aren't properly set. Please verify that the proxy settings in the Site category of the Preferences dialog box are properly set, and that the Use Proxy option in the Site definition dialog box is selected. - You may need to connect to the server using a different port than the one provided. Please specify the correct port in the box provided.

Error: The data connection could not be established: ETIMEDOUT - Connection attempt timed out
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listin.

What to do and why after no change this just stopped working when ive been using ftp on this server previous.. the company that i brought the vps from have no intrest and tell me its unmanaged.

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Plesk 12.x / Linux :: Master Is Stopped Postfix - Don't Start

Jul 12, 2015

Our partition become full and drop the vps, after that we are unable to start postifx, actually postfix start but master not.

So if I run :

/etc/init.d/postfix restart
Shutting down postfix: [FAILED]
Starting postfix: [ OK ]
/etc/init.d/postfix status
master is stopped

I already try to reconfigure all
/usr/local/psa/admin/bin/mailmng-service --start-service --mail-component=all

Into ToolsSettings i change between qmail and come back again to postfix (reinstalling)...

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Plesk 12.x / Linux :: Batch MySql Script Stopped

Oct 2, 2014

I've this terrible problem: on my site I start a script that executes a batch process that imports into the Mysql database a lot of products (texts and images). I'm monitoring the query process from Phpmyadmin>Status and I notice that after some minutes the number of queries decreases from ~900 to ~30, that means that the script is stopped! Then I check the error_log and infact there's this error:

[Thu Oct 02 17:09:34 2014] [warn] [client xxx.xxx.xxx.xxx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Thu Oct 02 17:09:34 2014] [error] [client xxx.xxx.xxx.xxx] Premature end of script headers: insert_products.php

Some informations:
VPS server: 1 CPU; 40gb; RAM 1GB
OS: CentOS 6.5 (Final)
Plesk version: 12.0.18

What I tried via SSH console:

# /usr/local/psa/admin/bin/php_handlers_control --list
id: display name: version: type: cgi-bin: cli-bin: php.ini:

module 5.3.3 5.3.3 module /usr/bin/php-cgi /etc/php.ini
fastcgi 5.3.3 5.3.3 fastcgi /usr/bin/php-cgi /etc/php.ini
cgi 5.3.3 5.3.3 cgi /usr/bin/php-cgi /etc/php.ini
# /usr/bin/php-cgi -v

[code]....

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Plesk 11.x / Linux :: Watchdog Reports Nginx Stopped

Dec 16, 2014

I just installed Nginx. It seems it works well, but watchdog reports it as "stopped".I restarted watchdog several times, and it always says the service has stopped.What shall I do to make watchdog see Nginx as a working service?

Following this KB [URL] ...., I can confirm that command "/usr/local/psa/admin/sbin/nginxmng -s" return "Enabled".

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Mail Stopped Working

May 12, 2007

I run a small website on a dedicated unmanged server with cpanel.
About a month ago,i stopped getting the daily mails from addresses that are located on the server...

Also,when I attempted to send mail to one of these addresses I never received it...

Its a RHEL 3 server with cpanel,is there anything I can do to see where the problem is?

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SMTP Connection Has Stopped Working

Jul 9, 2008

I have been having great trouble sending mails from my local Thunderbird/Windows client to my Debian/Exim-server via TLS/SMTP.

I am no expert on TLS and SMTP, but I managed to create a server certificate and set up a secure (TLS) connection more than a year ago, and it has been working fine until it suddenly stopped working a couple of weeks ago.

Sending to external addresses from web pages still works fine, the problem seems to be in the SMTP connection. If I try to "telnet xxx.xxx.xxx.xxx 25" I get no reply whatsoever (it seems to connect but it just gives me a blank screen with a blinking cursor) and I am wondering if there is a firewall issue or if I am simply not running the right daemon to listening for incoming SMTP connections...

POP continues to work fine with teapop/stunnel enabled.

I am running Exim 4.63-17 on Debian Etch. I configured Exim to be of the type "internet site; mail is sent and received directly using SMTP"

==============================
Firewall shouldn't be a problem (?):

debian:~# iptables -L
Chain INPUT (policy ACCEPT)
target prot opt source destination
Chain FORWARD (policy ACCEPT)
target prot opt source destination
Chain OUTPUT (policy ACCEPT)
target prot opt source destination
==============================

I really don't know what to do. I have tried running:
tail -f /var/log/daemon.log

Which responds when I access my mail using POP but not when I try to send using SMTP.

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CPanel Stopped Working In Vista

Jan 4, 2008

Yesterday I could reach all of my cPanels on a Vista laptop; today they all time out. I can reach them with other computers. It doesn't matter if I go to mysite.com/cpanel or mysite.com:2082. I even added a port 2082 under Windows Firewall; no change. I'm not using any 3rd party firewalls. I did install a bittorrent client last night, then uninstalled it when it didn't work.

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PHP Mail() Function Stopped Working

May 10, 2008

I have a dedicated that suddenly stop php mail() function to work.

Very strange because if I run php script with mail() function as root on command line all working fine.

But If I run php script with mail() function in my browser so not work. Seems that only ROOT can run mail() function.

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Squirrelmail/Nutsmail Stopped Working

Sep 17, 2007

Getting the following error in webmail when I try to acces nutsmail(squirrelmail):

Warning: strpos() [function.strpos]: Empty delimiter. in /usr/local/cpanel/base/3rdparty/squirrelmail/plugins/administrator/auth.php on line 34

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Email Stopped Working On Server

Apr 14, 2007

Recently I noticed that I was not getting any email on my server.
Server is running CentOS

When I send email to myself I am not getting anything and then it bounces back several days later saying the server is not responding.

When I check on Dnsstuff.com I get the following:
Trying to connect to all mailservers:

mail.webzila.com. - 216.32.77.68 [Could not connect: Could not receive data: Operation timed out.]

[Note that if your mailserver takes over 30 seconds to respond, our test will timeout, even though real mailservers will wait longer]

I tried turning mail services OFF and then ON again in Plesk but that didnt help.

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Remote Desktop Suddenly Stopped Working

Jan 28, 2008

I have a server that I access through remote desktop. Suddenly I am getting the message "Remote Desktop Disconnected: The computer can't connect to the remote computer." when using Remote Desktop.

It was working a few minutes ago.

A while ago I suspected that someone knew the password for the box. I did change it at the time, and thought the issue was solved. Is it possible to turn off remote desktop remotely (whilst using remote desktop).

Power cycling the server isn't making any difference.

Any other options other than putting in a support request at the host?

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