Plesk 12.x / Linux :: Mail Stuck In Queue When Sent To External Email
Jul 8, 2015
I can receive email from all accounts and all domains.
The problem is that when sending an email to an external email (gmail., hotmail, outlook.com .... etc) this is sent to mail queue and do not leave that place.
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Oct 7, 2014
Plesk delivering email locally to a not existing mailbox instead of sending it to an external party. First I was using a local mailbox, but my client wanted to control the email using their own server. So I've changed the MX records to this new server. Deleted the inbox in Plesk and turned off Mail support for this domain.
New situation: DNS server for domain.com is hosted on a different location and points to my Plesk server for the website and the MX records point to the clients server for the mail.
Email send from email addresses like gmail are send correctly to the clients server. Email addresses from my PLesk server and forms from the website are send locally.
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Feb 9, 2007
Getting alot of these on one domain, two email accounts (quota nearly 0 used out of 50MB)
2007-02-08 19:26:17 1HFKWm-0008Rw-0a => emily@sendingdomain.com <Emily@sendingdomain.com> F=<matthew@receivingdomain.com> P=<matthew@receivingdomain.com> R=lookuphost T=remote_smtp S=17049 H=smtp.sendingdomain.com [198.203.146.90]:25 X=TLSv1:AES256-SHA:256 CV=no DN="/emailAddress=postmaster@sendingdomain.com/C=US/ST=TEXAS/L=HOUSTON/O=CORPORATE SERVICES/OU=CORPORATE SERVICES/CN=USHOUXCF01.sendingdomain.COM" C="250 +OK message queued for delivery." QT=1s DT=1s
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Nov 19, 2007
my Exim mail outgoing queue is getting stuck and i cannot receive emails. Under WHM i have 50 odd emails, some 7 days old.
A small dump from /var/log/exim-mainlog is below:
2007-11-19 04:40:45 H=(H®) [202.57.142.156] sender verify defer for <jqyuehutmqluz@epilot.com>: could not connect to mail02.interchangeusa.com [63.251.210.81]: Connection timed out
2007-11-19 04:40:45 H=(H®) [202.57.142.156] F=<jqyuehutmqluz@epilot.com> temporarily rejected RCPT <morleyc@myemail.net>: Could not complete sender verify callout
2007-11-19 04:40:45 unexpected disconnection while reading SMTP command from (H®) [202.57.142.156]
2007-11-19 04:40:51 no IP address found for host 202.57.142.156.sta.isp-thailand.com (during SMTP connection from [202.57.142.156])
2007-11-19 04:40:57 no IP address found for host 202.57.142.156.sta.isp-thailand.com (during SMTP connection from [202.57.142.156])
2007-11-19 04:41:01 no IP address found for host 202.57.142.156.sta.isp-thailand.com (during SMTP connection from [202.57.142.156])
2007-11-19 04:41:04 no IP address found for host 202.57.142.156.sta.isp-thailand.com (during SMTP connection from [202.57.142.156])
2007-11-19 04:41:43 no host name found for IP address 77.94.106.13
2007-11-19 04:41:49 1ItxNu-0007E6-4s mail.global.frontbridge.com [207.46.51.86] Connection timed out
2007-11-19 04:41:49 1ItxNu-0007E6-4s == hmt@someaddress.com <HMT@someaddress.com> R=lookuphost T=remote_smtp defer (110): Connection timed out
2007-11-19 04:41:49 1ItxNu-0007E6-4s == jog@someaddress.com <JOG@someaddress.com> R=lookuphost T=remote_smtp defer (110): Connection timed out
2007-11-19 04:41:49 1ItxNu-0007E6-4s == mrl@someaddress.com <MRL@someaddress.com> R=lookuphost T=remote_smtp defer (110): Connection timed out
2007-11-19 04:42:29 H=(client-200.121.46.74.speedy.net.pe) [200.121.46.74] sender verify defer for <tecat@yahoo.de>: Could not complete sender verify callout
2007-11-19 04:42:29 H=(client-200.121.46.74.speedy.net.pe) [200.121.46.74] F=<tecat@yahoo.de> temporarily rejected RCPT <morleyc@myemail.net>: Could not complete sender verify callout
2007-11-19 04:42:29 unexpected disconnection while reading SMTP command from (client-200.121.46.74.speedy.net.pe) [200.121.46.74]
Everything was fine until about 7 days ago, i dont know why the config didnt change but since then its been dropping received emails and queueing on sends.
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May 28, 2015
I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.
It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?
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Nov 17, 2014
I have a server(godaddy) with plesk. It was all working well till 8 - 10 days ago. I didnt notice it one week later where I started receiving a lot of failed mail notices. Then on investigation, there were more then 50K spam mails in the mail queue and the mails that were supposed to be sent(registration, forgot password) were also held up in the queue. I found the source of the spam and fixed that.
Also I cleared the mail-queue. Now when I try to send out a test message, it still gets held up in the mail queue. But I can send a test mail to the same domain (info@mydomain.com). All new user registration mails are also held up and this is greatly affecting the site.
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May 19, 2014
How can I configure an event so when the number of emails in the queue exceeds a certain number then I am notified on the Mobile Plesk Server Monitor?
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Jun 25, 2015
I have Spam in the Mail Queue.
How can I detect, where it come from, or how can I avoid it ?
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Jan 11, 2015
On the server, there is installed a WordPress installation. Mail from this WordPress installation never reaches for example suscribers. Almost all mail remains in the Queue and will be deleted after 7 days. Could it be because I do not have an SSL Certificate? %
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May 22, 2014
My mail queue is growing up. I've stopped qmail but the queue goes on growing I must have an script running injecting mail in the queue, how can I find the script? I looked the running process (ps ) but I can not find anything (there is a lot of process!!!!)
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Aug 29, 2014
I am currently running a trail of plex to see if it meets our requirements.
My domains are currently being hosted by an external provider and I have made the dns entry to point it the the server running plesk.
Now we can access the site created through plesk but the emails are not working not the webmail or even trying to forward the mails.
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Apr 8, 2015
I have Plesk 12 on CentOS 7. I have only MSMTP installed not Postfix or Qmail. No matter what settings I use in the external SMTP settings the mail is never sent and I cannot find any error logs.
I have tried gmail smtp, sendgrid smtp and another smtp server that I own.
This is not a firewall issue as far as I can tell since if I install postfix it just works. Also any Wordpress or Joomla installs that use SMTP settings with gmail or sendgrid work just fine.
Screenshot for information only. I used accurate usernames, passwords, etc.
↑
Quick update. I tried the recommended CentOS 7 with the same result. Can installing Plesk 12 without a mail server and using the msmtp relay option actually works?Click to expand...
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Jul 29, 2014
I've a box running Linux Plesk 12.0.18 + Postfix and hosting mydomain.com. Email service is hosted by an external provider.
The problem is that I can't write to postmaster@mydomain.com because Postfix tries to deliver it locally.
What I've already done:
Configured MX record on DNS to point the external provider's server.
Disabled mail service for the TLD from plesk panel or with:
/usr/local/psa/bin/mail --off mydomain.com
The problem still remains.
I think I'm facing on Plesk 12 the same problem described here and elsewhere on this forum for Plesk 9: [URL]
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Jan 11, 2015
I am relatively new in Plesk and have problems with mail not being sent properly. On the server, there is installed a WordPress installation. Mail from this WordPress installation never reaches for example suscribers. Almost all mail remains in the Queue and will be deleted after 7 days. Could it be because I do not have an SSL Certificate? I use:
Plesk 11.5
CentOS 6.6
postfix
Log file + configuration
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Jun 15, 2015
Version 12.0.18. Using QMail.
If I attempt to remove even a small message from the mail queue, using the panel interface, the screen grays slightly but nothing happens. If I refresh the screen after several minutes, I'll sometimes get the following message:
"This operation is taking too long. Check the results in a few minutes."
Switching to Postfix eliminated the problem. But with Postfix, all of my Mailman lists (scores of them) broke, so I had to switch back -- and the problem reappeared.
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Nov 24, 2014
It is posible add new mail handler before queue for spam? Example:
mail_handlers_control --add --priority=10 --executable=/usr/local/psa/handlers/hooks/spam --name=spam --enabled --queue=before-queue --type=recipient-domain --mailname=domain.com --context=text
I need for scan relay mail ....
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Aug 15, 2014
I'm using a 1blu.de vServer. On my VPS is Plesk 11.5 with centOS 6 installed. I created my Webspace [URL] .... and removed the Mail Services and activated the MSMTP plugin because I'm using the webserver from the hoster 1blu.de.
I activated the Firewall with the "allow any connection" rule.
In Plesk Tools & Settings > External SMTP Server I filled in the server informations smtp.1blu.de password & username. I checked all three boxes -> SMTP needs auth, allow user scripts ...
I installed Wordpress 3.9.2 with a Theme that uses PHP Mail function. The contact form is not sending any messages out. So I tried other php mail scripts but it doesn't work.
[URL] ....
Code:
<html>
<head><title>PHP Mail() test</title></head>
<body>
This form will attempt to send a test email. Please enter where this test should be sent to
<br><p>
<form action = "sendmail.php" method = "post" name="sendmail">
Enter an email address: <input type = "text" name = "to"><br>
<input type="submit" value="Send" name="submit"><input type="reset" value="Reset" name="reset"><br><p>
[URL] ....
Where can I find the log file that could give me information?
I just want to use php mail for my wordpress contact form and for a project application.
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Apr 20, 2008
i am having a one issue, that in my server 2003 i was installed the cdonts dll. whole configuration is fine and port number 17 is also responding to the esmtp service. But when i am testing a email from the asp or any script it always send the email to queue then bad mail folder.
I have done all the configurations correctly..
data center is softlayer.
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Feb 13, 2007
under server with WHM:
We have a customer that send newsletter from server
newsletter is managed with cron that send max X email any 10 minutes, delay any X email for X seconds..
We haven't any problem in the past
But now 20% or more of the emails go on mail queu manager and is not send..
mail server queue runs any 30 minutes but more emails is in the queue stay there x more than 1 hour?
IF we try to delivery with "delivery now" all emails is correctly send.. no error report..
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Aug 12, 2008
I get an alert that The exim delivery queue size currently has 3000 emails in it waiting to be processed.
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Nov 27, 2013
My backups aren't working for days now. I have noticed that on current backup status there is one backup stuck at 100% for several days now and it is preventing new scheduled backups from working.
there is no way to delete that backup, so how can I fix this, without rebooting the whole server?
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Feb 2, 2015
Transferred plesk server to another.. Now customer domain is stuck on suspended and does not want to unsuspend even after I entered the command and enabled active on plesk../usr/local/psa/bin/domain -u example.com -status enabled
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Mar 29, 2015
I am trying to access my web stats - AWStats is the one it is configured for.
But when I click to go to web stats a popup opens that gets stuck in a redirect loop so I cannot access them.
The url is right, like this, but with my domain : [URL]
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May 7, 2008
Recently, I keep getting an email from my dedicated server company (godaddy, plesk 8.2 windows) that I've reached my daily limit of 1000 emails when I only send like 20-40 a day max.
So I want to take a look at whats going on, what emails have been sent/received and are still in queue?
Can can I access my mail queue using Plesk? And then how can I delete them?
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May 26, 2014
Since 12.0.18, when I go to Tools & Settings > Mail Server, I get this error message on the page:
"Error: The limits on outgoing mail will not work for the subscriptions that have IP addresses from the white list. To make the limits work, remove IP addresses from the mail server's white list".
However, the whitelist page just contains 127.0.0.0/8 and ::1/128, and all my subscriptions have an external IP address which is clearly not in the whitelist.
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Mar 3, 2014
I registered a domain name and setup a Linux server on GoDaddy, choosing Plesk panel with Power Pack. Inside the panel I created an email address, which I can access from the webmail interface without problems. I decided to setup my clients as well, using the IMAP configuration, as I'm using multiple devices.
I followed the instructions for Outlook express and I was able to setup the account on my virtual machine, with Windows 7 and Windows Live Mail.Though, speaking of the host machine, a MacBook Pro, I normally use Apple Mail that comes with MacOS. Instructions for setting up Mail are updated back to Snow Leopard at least and they do not work properly. I tried various configurations, but I was only able to receive mail on the account, while sending won't work at all.
I'd like Parallels to update the guide or, at least, to open a KB page with the solution(s) to this issue: I googled it and found out that it is a common issue.
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