Plesk 11.x / Linux :: Send Email To Idn Domain Names?

Feb 6, 2015

I have a problem to send email to idn domain names.

The error that I have is

Validation failed for: xxx@xxx [pid 111655 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]

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Plesk 12.x / Linux :: Blacklisted By CBL When Using Domain Names In SMTP

Jul 6, 2014

After upgrading to Plesk 12, I switched on email sending limit to 50 emails per hour per account and also changed mail config to start using domain names in SMTP and less than 12 hours later became blacklisted by CBL - hotmail and live rely on this blacklist - ; the argument was we were sending bots and malware. This server has been under ASL since over a year now and we are positive its clean; still we did a full scan and nothing came up and none of the mail accounts were even close to sending 50 emails per hour. Being sure we were not sending spam nor malware contacted CBL and got whitelisted ..... for less than 24 hours. This happened three days in a row until we switched back to the previous mail settings where domains are not used in SMTP greeting and since then, we haven't had any trouble with CBL. how can we prevent being blacklisted while using domain names in SMTP greetings?

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Plesk 12.x / Linux :: Not Able To Send Email To Another Email On Same VPS With External MX Record

May 28, 2015

I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.

It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?

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Plesk 12.x / Linux :: Script Can't Send Email Via Smtp

Dec 25, 2014

I use postfix/smtp plesk12 centos7, I create mailbox add password. For example my domain is a.com from roundcube all work no problem.

My script isn't working look like this:

SMTP CONFIGURATION (LEAVE DEFAULT IF YOU USE mail() )
SMTP HOST smtp.a.com
SMTP PORT 587
SMTP Secure tls
SMTP Auth true
SMTP USERNAME test@a.com
SMTP PASSWORD my password

And the script dont send emails to user, say that Mailer Error: SMTP connect() failed. In dns settings I don't have smtpa.com host only have mail.a.com why from scripts don't send email to users?

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Plesk 12.x / Linux :: Send Email To All Domains Since Update

Jul 4, 2014

Since updating from Plesk V11, Plesk is sending out an e-mail with date.time information to all my customers. I have not changed anything to my settings.

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Plesk 11.x / Linux :: Unable To Send Email Notifications

Feb 4, 2015

My Plesk Panel stopped to send notifications a while ago, I don't receive mails when the backup are done, the clients can't receive their passwords if they need to reset...

The mails are not being forwarded when they configure it in the panel (I receive a mail in mail1@mydomain.com and I want it forwarded automatically to mail2@gmail.com or wherever).

I don't see nothing about the plesk panel mail in the postfix log and I don't know what else to check.

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Plesk 12.x / Linux :: Roundcube Unable To Send Email After Upgrade

Jun 5, 2014

Whenever trying to send an email using roundcube it just seems to fail... No error code is given - see attached image:

I've tried following the article here: [URL] ....

But it didn't seem to work and incidentally the main.inc.php file didn't even exist only a main.inc.php.rpmnew was there. I tried copying it to main.inc.php but it made no difference. Normal SMTP usage via thunderbird works, and everything works when trying to use horde.... it's just a problem with roundcube after the upgrade from 11.5 to 12.

Running on CentOS 64

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Plesk 11.x / Linux :: Cannot Send Email From Outlook- Postfix Smtpd

Nov 4, 2014

When i try to login from outllook pop3 is ok but smtp is error.

When i check mail log file:

Code:
Nov 4 16:28:07 server1 courier-pop3d: Connection, ip=[::ffff:176.43.150.48]
Nov 4 16:28:07 server1 courier-pop3d: LOGIN, user=test@xxxxxxxxxxxxx.com, ip=[::ffff:176.43.150.48], port=[23885]
Nov 4 16:28:07 server1 courier-pop3d: LOGOUT, user=test@xxxxxxxxxxxxx.com, ip=[::ffff:176.43.150.48], port=[23885], top=0, retr=0, rcvd=12, sent=39, time=0

[Code] ....

I try to past pci compliance,but now this is not importand. If there have some repair postfix command? Default configuration? Or how can i send emain from outlook.

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Plesk 12.x / Linux :: Do Not Send Email Via SMTP POSTFIX By Php Scripts?

Mar 7, 2015

The problem is, can not send mail via SMTP using popular scripts Opencart, SMF, Osclass. The problem was lapping Plesk 11.5 via 587 port. That was timeout connection or authorization error with the correct settings. Mail may be sent, sometimes not. No longer working than working. At the same time when working with e-mail clients(example, The Bat) work fine. In Plesk 12 same problem. Port 465 - e-mail clients(example, The Bat) work fine. But can not send mail via SMTP using popular scripts Opencart, SMF, Osclass. When using Cpanel with Exim - all work perfect. But the Plesk e-mail with Postfix - constant problems.

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Plesk 12.x / Linux :: Error Message On Email Send Since Update 12.0.46

May 18, 2015

we regularly get this message in boxmail of adress used to send email from server.This is the mail system at host DOMAIN.fr. You can delete your own text from the attached returned message.The mail system

<1@SERVERNAME.HOSTER.com> (expanded from <1>): User unknown in virtual
alias table

If i look in maillog i see that :

May 18 16:48:52 SERVERNAME postfix/error[22737]: F22521B4E45: to=<1@SERVERNAME.HOSTER.com>, orig_to=<1>, relay=none, delay=0.07, delays=0.04/0.01/0/0.02, dsn=5.0.0, status=bounced (User unknown in virtual alias table)

Just after that we can see email go normally :

May 18 16:48:59 SERVERNAME postfix/smtp[22736]: F22521B4E45: to=<EMAIL@DOMAIN.com>, relay=mx3.mail.icloud.com[17.158.8.50]:25, delay=7.3, delays=0.04/0.03/2.4/4.8, dsn=2.5.0, status=sent (250 2.5.0 Ok.)

The problem is in error message (at top) the message attached is the one sent to EMAIL@DOMAIN.com. So we can think the message is not sent to EMAIL@DOMAIN.com. SERVERNAME, HOSTER and EMAIL@DOMAIN are here to mask real data.

OS: Debian 7.7
Plesk version: 12.0.18 Update #46

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Plesk 12.x / Linux :: Postfix And (Send From Domain IP) Options Are Ignored

Jun 20, 2014

My environment: Parallels Plesk v12.0.18_build1200140606.15 os_Debian 7.0 64bits - postfix

In documentation about Server-wide-mail settings

In Plesk for Linux with the Postfix mail server, you can change the IP address used for sending mail. Also, if your server sends mail from domain IP addresses, you can specify which name will be used as a host name in SMTP greetings.

Choose from the three options:

◦Send from domain IP addresses. By default, mail from each domain is sent using the domain's IP address. The host name used in SMTP greeting is defined by the configuration of the mail server.

◦Send from domain IP addresses and use domain names in SMTP greeting. If selected, Plesk changes the mail server configuration so that the SMTP greeting will contain the name of the domain from which an email message is sent.

This option prevent the sender's IP address from being put into public black lists, such as the Spamhaus or OpenBL lists. This might happen if the mail server host name is used in SMTP greeting for the messages sent from domain IP addresses. Some recipient servers consider such messages as spam.

We recommend that you use this option if you host less than 100 domains. In case of a large number of domains, using this option significantly increases the load on the server.

◦Send from the specified IP address. You might want to use certain IPv4 and IPv6 addresses for all outgoing mail.

Sending all mail from the specified address might be useful, for example, if the IP address of the mail server was put into public black lists, such as the Spamhaus or OpenBL lists. If you select None, outgoing mail will not be sent.Click to expand...

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Plesk 12.x / Linux :: Send From Domain IP Addresses - Not Working

Jul 24, 2014

If i select this option in Server-Wide Mail Settings, server still sends email trough main IP address.

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Plesk 12.x / Linux :: 12.0.8 - The User Roundcube Sysuser Is Not Allowed To Send Email

Jun 22, 2014

Upgrading to 12.0.8 and found this that looks like a bug. Email messages cannot be send through Roundcube Webmail. Outbound Email Limits are active.

Logfile:

Code:
/usr/local/psa/var/log/maillog

Error logs:

Code:
REDACTED py_limit_out[]: ERROR Rejecting message: system user uid='10039' is not allowed to send mail
REDACTED plesk sendmail[]: handlers_stderr: DATA REPLY:554:5.7.0 Your message could not be sent.
The user roundcube_sysuser is not allowed to send email.#012REJECT

Apart from Domains, Emails and Subscriptions there is no way to allow roundcube_sysuser through Mail server settings.

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Plesk 12.x / Linux :: Can't Send Email - Unable To Read Control Files

May 22, 2015

Every out bound email message fails and stays in the queue. The mail log shows this error.

qmail: 1432283802.380653 delivery 27: deferral: Unable_to_read_control_files._(#4.3.0)/

A second problem, also qmail is that I can't send to the server using TLS on the submission port, only if I do plain text. But the first problem is bigger because we can't send at all.

This is a new plesk installation and it has never worked.

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Plesk 12.x / Linux :: Creating Lot Of Email Address With Redirect And Send Copy To

Nov 28, 2014

Under plesk 12.0.18, I would like to create thousand email address with redirect and send copy to. Its a long work to do.

Is there a solution to create all these email via an import csv, xls or else ?

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Plesk 12.x / Linux :: Send From Domain IP Addresses Settings Not Viewable?

Jan 14, 2015

I am using latest version of PP12 and do not have the "Send from domain IP addresses." seeing showing in the Mail Settings page.

There is nothing shown between "Enable message submission" and the "Relay Options".

Yes, I am using Postfix.

What am I missing?

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Plesk 12.x / Linux :: Outgoing Mail Control Being Hijacked Mass Email Send Out

May 4, 2015

I keep having certain domains being hijacked and mass emails being sent from them somehow. I've disabled mail within domain control panel for each domain and issue keeps occurring. I've limited # of emails as well to 2-5 per hour but now so many are trying to be sent from my server it is clogging up mail queue and I have to log into server via ssh and run postsuper -d ALL every day or two. It is very frustrating. The only way I can stop it is to disable domain in plesk panel but that is not an option.

What can I do to find the cause of this issue and stop it?

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Plesk 12.x / Windows :: Change Register Domain Names Button

May 5, 2015

I was trying to change "Register Domain Names button URL". URL...But after changing the "Register Domain Names button URL" the CLI file (%plesk_ cli %interface_template.exe) got corrupted somehow and now i get this error "invalid application".Is there a place where i can get a copy of this file ?

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Sendmail Can Not Send Email To Local Domain

Jun 30, 2007

suppose my domain is mydomain.com, my sendmail may send email to any domain name except local domain, say, sendmail may send email to hotmail, yahoo or any other domain name, but when send email to emailbox under mydomain.com, sendmail log will say domain not found.

My situation is my server does not have DNS service, my DNS service is outsourced, and MX record also is outsourced.

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Plesk 12.x / Linux :: No Email Option For Domain

Jan 24, 2015

I can't find email option in my plesk panel

I have installed mail servers in components, and i see mail settings under server tab but i just cant figure out how to enable mail for specific domain

If i go to webmail.pedjaapps.net i opens default home page, webmail subdomain points to my servers ip address in DNS, roundcube is also enabled in webmails....

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Plesk 12.x / Linux :: Rebuild Email For One Domain Instead Of Everything?

May 14, 2015

I am skeptical of running mchk on my server and messing something up. I am having an issue with one domain hosted on my server getting 100's of duplicates from certain domains. My MagicSpam logs show that the email is sent to my server anywhere from every 15 minutes to 1 hour. It started out as one domain sender to my server to my client, now it is happening to a bunch of sending domains.

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How To Stop Spammers From Using Your Domain/email To Send Out Spam?

May 15, 2008

I've been getting a lot of "Undeliverable" emails sent to my email address. On these messages, the spammer is using my email on the "From" part of the email...... So whenever he sends out spam, the person(s) getting spammed think it's from me..... And the thousands of Undeliverable email error messages are also sent to me.

Is there a way to stop this from Happening? ....... Besides changing my email address?

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Unrouteable Mail Domain Everytime I Send Out Email

Jul 8, 2007

My mail server suddenly went into chaos. Everytime I send out an email it
retruns me back an email automatically telling me example:

"unrouteable mail domain "gmail.com".
"unrouteable mail domain "yahoo.com".

Etc.

I try to reinstall exim
#/scripts/exim4 --force

I even reboot the server but nothing works.

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Plesk 12.x / Linux :: SSL Email Certificate For Single Domain

Jul 3, 2014

Outlook 2013 complains about the SSL certificate when using email. Installing the certificate still doesn't stop the error/warning. What are my options?

Can I install on the plesk server a self-signed SSL cert and avoid the issues?
Can I buy & install a single certificate for that one domain and resolve the issue but not affect others.
Do I need to buy a SAN certificate for the whole server?

BTW I'm running CentOS 6.5 and Plesk 12.

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Plesk 12.x / Linux :: Block A Domain As Email Destination?

Mar 19, 2015

I'd like to know if it's possible with Plesk 12 to block a given domain as destination of emails.

For example: imagine I want some customers not to be able to send emails to addresses in the domain "@parallels.com".

I use Postfix for outgoing mails.

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Plesk 12.x / Linux :: Cronjob To Backup Email On One Domain?

Oct 29, 2014

Seems if I want to back up a domain's emails to a remote server (3x a week) I might be able to accomplish that with a Scheduled Task / Cronjob? I have a weekly full domain backup from the Plesk scheduled backup. But I can only set one backup per client. So I'd like to backup email separately, several times a week.

I found this:

# /usr/local/psa/bin/pleskbackup –domains-name yourdomain.com –only-mail -v

But I'm looking to send to a remote FTP repository. Can it be done with "Scheduled Task"?

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Plesk 11.x / Linux :: Domain Migration To New Server / What To Do With Email During DNS Update

Jun 4, 2014

I have upgraded to a new server and need to move all domains, users, and most important all email accounts to the new server.

Both servers run Plesk 11.0.9 on CentOS. The migration manager works great, no problems with that.

After migrating, I change my DNS settings at an external DNS provider to the new IP. The problem is, DNS changes take time. I then get emails on the old server and on the new server until DNS information is spread.

I was searching for a way to let the old server forward to the new one, but changes for specific domains in plesks DNS system (MX record) on the old server did not work. The mails still arrived at the old server.

What can i do? Can I uncheck "Activate mail service on domain" and will all emails be rejected until DNS points to the new server? Or will that lead to bounces?

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Plesk 12.x / Linux :: Email Notifications (Domain Creation / Overuse)

Mar 13, 2015

We seem to be getting 3 copies of all email notifications whenever an account is created, it seemed to happen after a server transfer but I can't see anywhere that is set up as a duplicate.

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Plesk 12.x / Linux :: Certificate SSL For Email - Assign Dedicated IP For One Domain

Jul 9, 2014

I have little problem with Certificate SSL

Have Plesk 12 in Centos...all working fine...but I have assigned dedicated IP for one domain, have request certificate (as admin) for this domain, purchase certificate in Comodo and installed...this certificate working fine and SSL Checker is good...problem is in domain how have assigned this certificate in menu SSL not appear...

I have only Default Certificate (certificate Plesk self signed) and Not Selected...but name for real certificate CA not appear...in Admin IP Address have all ok...IP for this domain and certificate (name of certificate installed) and website.... With this problem is normal? How configure SSL for email?

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Plesk 12.x / Linux :: Email Not Working When Domain Is Hosted With External Provider

Aug 29, 2014

I am currently running a trail of plex to see if it meets our requirements.

My domains are currently being hosted by an external provider and I have made the dns entry to point it the the server running plesk.

Now we can access the site created through plesk but the emails are not working not the webmail or even trying to forward the mails.

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Plesk 12.x / Linux :: Recurring Listing On CBL For Using Several Different EHLO / HELO Names

Jan 14, 2015

I've been plagued by CBL listing for quite some time now, on a linux server with Plesk 12.After months of a fierce fight against every possible malware on the about 120 various websites on this server, extensively monitoring clients emails, enabling restrictive policies and finally even hiring a private security firm to investigate the problems further, we were sure that not a single spam message was sent by our server in any way.

So we finally contacted CBL, exposed the issue and got this answer:The CBL attempts to detect compromised machines in a number of ways based upon the email that the CBL's mail servers receive.During this it tries distinguish whether the connections represent real mail servers by ensuring that each connection is claiming a plausible machine name for itself (via SMTP HELO), and not listing any IP that corresponds to a real mail server (or several mail servers if the IP address is a NAT firewall with multiple mail servers behind it). 54.194.XX.XXX was found to be using several different EHLO/HELO names during multiple connections on or about:

2015:01:09 ~16:30 UTC+/- 15 minutes (approximately 3 days, 21 hours, 14 minutes ago).

The names seen included: xxx1.xx, xxx2.xx, xxx3.xx, xxx4.xx, xx.xxx5.xx, veniceberg.com..Note that the above list may include one or more names that are not fully qualified DNS names (FQDNs). Host names (ie: Windows node names) without a dot are not FQDNs.

The final possibility is that 54.194.XX.XXX is not a NAT firewall, and is instead a single box with many domains provisioned on it, some that send email directly, setting the HELO as the sending domain. If this is the case, to prevent a relisting we strongly recommend setting the mail software on the box so that a single identifying name is used in outbound SMTP connections mail software on the box so that a single identifying name is used in outbound SMTP connections. As an alternate workaround, you can configure the mail software to relay its outbound email through an intermediate mail server. Even a co-resident mail server package (such as IIS on Windows) will do fine.​

This pointed me to this Plesk Mail setting (not sure if this selection is the default). Now we are waiting a few days to see if changing to "Send from domain IP addresses" solves the issue. I think this is a kind of issue which deserves attention by Parallels to avoid other users go trough our fatiguing ordeals. If this setting is responsible for getting servers blacklisted, it should be highly discouraged.

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