Plesk 12.x / Linux :: Can't Find Domain In Subscriptions

Oct 15, 2014

I imported backups in Plesk 12 from Plesk 9.5.4.

I can access 4 out of 5 domains in my subscritions, but one domain dosn't appear in the list.

The 4 working domains are "Default Domain", the one i can't access is "unlimited".

In the list of packages i can click on the number of subscriptions and see the domains, but if click on the 1 unlimited subscription nothing gets listed / no elements found.

The domains is online, but i can't access it with plesk.

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Plesk 12.x / Linux :: Subscriptions Blocked On Change Domain Prefix

Jun 25, 2015

I have a Plesk 12.0.18 on Centos Server. All subscriptions works fine, but one subscription have a domain with this problem.

When i change the domain prefix to "www.mydomain.com" or to "mydomain.com", this still stuck to "Waiting...".

When this happens, the rest of the server still works fine, but will not let me make any changes to the rest of subscriptions.

I try to edit the apache vhosts, but this looks fine.

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Plesk 11.x / Linux :: Internal Error On Customer / Domain And Subscriptions Page

Apr 9, 2015

Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.

Running CentOS 5.9

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Plesk 12.x / Linux :: Activate Domain Keys By Service Plans / Subscriptions Model

Jan 10, 2015

Recently I've tested the usage of domain keys on my plesk 12 server. The feature works without problems. I'm wondering however if it's possible to activate the domain keys by a service plan or subscription model. If not, for all my domains (65) I've to activate them manually and for each domain iIll create in the future I have to activate it too.

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Plesk 12.x / Linux :: Creating New Domain Inside Subscriptions - Target Directory Is In Invalid State

Apr 15, 2015

I have following Warning when creating a new Domain inside a Subscriptions:

I found this Article: [URL] .....

But in my case this does not solve the Problem.

1> All permissions are right.
2> When I type command '/usr/local/psa/bin/repair --restore-vhosts-permissions' i get the answer 'Directory permissions were successfully updated.'
3> The Order of Webuser and FTPUser (as described in the article) could also not be the problem, because in my case there is only one user (There is only Webuser and no FTP-User.)
4> When typing '/usr/local/psa/bin/repair --update-vhosts-structure' I get the following error 6 times each:

Code:

[2015-04-15 21:03:30] ERR [util_exec] proc_close() failed
Error: update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.

Unable to update the structure of the home directory: an unexpected error has occurred.
update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.

To get the error 6 times seems to mean, that i have this problem with 6 Domain.

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Plesk 12.x / Linux :: Migration Error - Unable To Find Domain

Nov 18, 2014

When you perform a migration, Plesk gives me this error. For more I search, I find what may be the cause.

Error: Unable to find domain with name 'e-domain.com'[2014-11-18 19:41:31] ERR [panel] exception 'PleskObjectNotFoundException' with message 'Unable to find domain with name 'e-domain.com'' in /usr/local/psa/admin/plib/Domain.php:950
Stack trace:
#0 /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php(1278): Domain::getByName('e-domain.c...')
#1 /usr/local/psa/admin/plib/backup/Conflicts/Resolver/UnfitSettingsResolver.php(500):

[Code] .....

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Plesk 11.x / Windows :: Cannot Remove Domain On Subscriptions

Mar 18, 2014

I'm using plesk Panel version11.0.9 Update #60 . I get this error when remove domain on Subscriptions .

Error: Unable to delete system user: SysUser->_systemRemove() failed: usermng failed: Class not registered (COM Error 80040154) at Can't CreateInstance(psa.scheduler.device.PSASchedulerCollection)Click to expand...

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Plesk 11.x / Linux :: Accessing Mail Settings On Domain - Unable To Find Service Node For IP Address

Jun 30, 2014

When trying to access the settings for mail on a domain I get the following error:

Error: Unable to find service node for ip address with id=6

I understand this is a problem with the database but I am not sure where to look to fix it.

I only have 4 IP addresses on the system.

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Plesk 11.x / Windows :: Can't Active Customer / Domain Or Subscriptions

Feb 14, 2014

Company is using software Parallels Plesk Panel 11.5.30 for Windows
And
There currently are in trouble about how some websites it's can't active Customer, domain or Subcriptions on 1 Resellers.

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Plesk 12.x / Linux :: Unable To Find Service Node For Web Service On Domain With ID 0

Sep 10, 2014

Got following Problem: Unable to find service node for web service on domain with id = 0

After a Check from [URL] ....

I tried this: [URL] ....

Result:

+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+

Resolution:

mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'

Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'

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Plesk 12.x / Linux :: Unable To Find Service Node For Web Service On Domain With ID 6

Jun 24, 2015

Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:

[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()

[code]....

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Plesk 12.x / Linux :: Internal Error - Unable To Find Service Node For Web Service On Domain With ID 5

Jun 15, 2014

Clean install on openSUSE 13.1

After deleting a domain, we got the following error which rendered the panel useless.

Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page

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Plesk 12.x / Linux :: Adding Subscriptions - Cannot Customize It

May 6, 2015

I seem to be having a strange problem with Plesk 12, after adding about 23 domains, i cant seem to add any more domains.

While adding the domain, it just keeps syncing, and then when i click on the subscriptions i see the domain has been added, but i cannot customise it.

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Plesk 11.x / Linux :: Copying Files Between Subscriptions

Jun 4, 2014

I want to be able to copy 1000's of files from one subscription to another or rather from one domain to another on the server without having to FTP them each time. Is there a way which this can be done directly in Plesk and avoid the need to ftp the same 1000's of files into each subscription ? FTPing on my connection is really slow and takes 2-3 for each subscription / domain, whereas if I could just FTP to the server once and then copy&paste the files between subscriptions then this would save me a huge amount of time...

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Plesk 12.x / Linux :: 502 Bad Gateway After Upgrade On Subscriptions

Sep 27, 2014

After upgrading (i know, i should not do this) from Squeeze to Wheezy i have got a problem with subscriptions.Plesk seems to work, but whein i want do manage a domain/hosting. i just see 502 Bad Gateway nginxClick to expand...

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Plesk 12.x / Linux :: Can't Add New Subscriptions Or Domains / Subdomain After Upgrade

Jun 25, 2014

Can't add new subscriptions or domains/ subdomain after upgrade. Upgraded to 12.0.18 today and can no longer add domains or subdomains. When I try create a new subscription I get the following error:

New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error =
Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0.

Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.

Trying to generate all configuration files OR generate broken configuration files doesnt work. Still get the same error.

When I try can create a subdomain I get the error:

.............
Error: proftpd-config failed: mktemp: failed to create file via template `/etc/proftpd.d/50-plesk.conf.XXXXXX': No such file or directory
Can not create temporary file
...........

This solution [URL] ..... doesnt work that just says 'ls: cannot access /etc/proftpd.d/: No such file or directory'

I tried yum update proftpd to see if that would do anything but get this...

Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: mir01.syntis.net
193 packages excluded due to repository priority protections
Setting up Update Process
No Match for argument: proftpd
No package proftpd available.
No Packages marked for Update

In plesk, ProFTPD ftpserver is showing as installed.

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Plesk 12.x / Linux :: 12.0.18 Subscriptions Backup Manager Disable

Jan 23, 2015

I have migrated User from Confixx 3.3.9 to Plesk and now it works fine.

In the Subscriptions i have disable the Feature Backup for the Costumers, but it dosent take an effect.

So i Turn it on and off again. But there was also no effect.

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Plesk 12.x / Linux :: Can't Create Customers / Domains / Subscriptions

Jan 22, 2015

Any time I attempt to create a customer, subscription, domain, anything I get the error "The password should be between 5 and 20 characters in length.". The password is exactly like that. On some pages it gives an error to the username I chose and the error just explains what a username is (??)....

The only actual error I've seen is one from creating an account via the command line. It was a PHP error relating to a function having issues with the encoding or something. (I think this is only relating to sending feedback though?)

Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8//TRANSLIT' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 599

Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 597‚Äč..I've tried OpenSuSE 12.3 with Plesk 11.5 and 12 and I'm now on OpenSuSE 13.1 with the latest Plesk 12.

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Plesk 12.x / Linux :: Database Copying Between Subscriptions Missing?

Jun 11, 2015

I've been happily copy databases between subscriptions in Plesk 11.5xx for years but having updated to 12 the feature no longer works.

In the copy database screen when the 'local MySQL server' option is selected in the drop down the 'Copy to existing database' radio button is disabled.

My service provider tells me this is a feature change.

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Plesk 12.x / Linux :: Default Site For Disabled Subscriptions

Jul 9, 2015

If you would disable a subscription and reloaded that domain name. You would be redirected to a default subscription. How can i change this default landing page?

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Plesk 12.x / Linux :: Missing Domains In Subscriptions List?

Aug 25, 2014

After a migration I did this weekend I mis a couple of the migrated domains in the subscription list. The domains are working great, but I cannot find them in Plesk.

I got this errors in the migration manager:

Info:
The password was generated for user 'Domain Administrator (domain.com)'. New password is 'GA66QgQ'

Warning:
Execution of /opt/psa/admin/plib/api-cli/user.php --create domain.com -owner admin -guid cfa43606-e8b0-444c-a005-660984840498 -cname Domain Administrator (domain.com) -passwd '' -status disabled -domain-admin true -email '' -external-email true -role Domain Administrator (domain.com) -country NL -legacy-user false -subscription-name domain.com -ignore-nonexistent-options failed with return code 1.
Stderr is
Error during user creation: Owner with id 1 has not subscription with id 69

Warning: domain "domain.com"
Execution of /opt/psa/admin/bin/backup_restore_helper --restore-legacy-dlu domain.com -dlu-info /opt/psa/PMM/tmp/deployer_legacy_dluIrjcWa -ignore-nonexistent-options failed with return code 1.
Stderr is
Unable to create Account object: Account: unable to select: no such row in the tableClick to expand...

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Plesk 12.x / Linux :: Unable To Migrate All Subscriptions Of Old System Into New One

Oct 13, 2014

I got a new Server with Plesk 12.0.8 (old one has 11.5.30). Now I have to migrate all Subscriptions of the old System into the new one.

I tested it with one item and all time I get this warning:

Warning:SSL certificate "default certificate" Execution of /opt/psa/admin/plib/api-cli/certificate.php --create default certificate -cert-file /opt/psa/PMM/tmp/pmm-cert-GzVcei -key-file /opt/psa/PMM/tmp/pmm-privkey-PgXbaU -print-signature -admin -ignore-nonexistent-options failed with return code 1. Stderr is Unable to create certificate "default certificate": Unable to set the private key: Probably, the private key format is invalid.

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Plesk 12.x / Linux :: Unable To Sync Subscriptions With Service Plan

Jan 29, 2015

I have a 'Service Plan' which has 270 subscriptions associated with it. When I navigate to 'Service Plans' page, underneath my plan it reads "Unable to sync subscriptions with the service plan" along with a yellow exclamation mark.

If I go into the plan there is another message near the "Update & Sync" button stating that syncing will take time and therefore be run in the background. When I click the "Update & Sync" button nothing appears to happen. If I then click on the plan again, as if to edit the settings I get the following "Warning: Subscriptions are currently syncing with the service plan. Please wait until the sync process is finished." and it prevents me from accessing the plan settings.

If I wait a while, I can eventually get into the plan settings again, which should mean that the Update & Sync has completed. However the "Unable to sync subscriptions with the service plan" warning is still present under my custom plan on the 'Service Plans' page and if I navigate to a subscription to check if it has been updated it hasn't.

If I change the subscription plan to another plan and then change it back to my original plan again, then the changes are reflected. But this is obviously a workaround.

Why doesn't the "Update & Sync" button do as it should?

Why is my plan "Unable to sync subscriptions with the service plan"?

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Plesk 12.x / Linux :: Phpmyadmin - All Users (subscriptions) Has Access To All Databases

Sep 19, 2014

today we notice that all subscriptions on Plesk when we access phpmyadmin has access to all databases,it was a Plesk update that can be done this ?

I don't remember to update anything during this days to this happen.

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Plesk 12.x / Linux :: Cannot Find Registry Resource For Application ID

May 26, 2015

The APSC database was corrupted, so i used :

/usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh repair

to repair the databases. Worked, but give me the error

"Table 'aps_resource' doesn't exist"

One more time, i recover this table from the newest backup existing. But now, give the error " Can not find registry resource for Application ID" for one domain - I have 3 domains, 2 are working, one not.

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Plesk 11.x / Linux :: Find Spam Relaying User?

Jun 20, 2014

I facing a serious problem with my qmail and plesk 11.0.9.I found the way spammer did with my server by listening everything on port 25. Maybe he know the RCPT hosts of mine, and they send emails with random username but with domain hosted on my Plesk. (user1@mydomain.com, user2@ my domain.com, ... userxxx@mydomain.com).

qmail only check domain in RCPT if spammer input:"mail from user1@mydomain.com" - (with out ":") - no email address on my server.then server reply: 550, no mailbox here by that name. (#5.7.17)

But qmail check username and domain if spammer input:""mail from: user1@mydomain.com" - (with ":") - no email address on my server. Then server reply: 250 OK..This is really weird! I tried with all my plesk server, this bug still effected.Click to expand...

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Plesk 12.x / Linux :: Unable To Find Additional PHP Versions

Jul 14, 2015

I have just installed a new Cloudlinux 6.6 Plesk 12 box but am unable to find the additional PHP versions as shown in the attached image.

I'm on update #55.

I'd prefer to use Plesk's built-in PHP versions instead of the Cloudlinux ones.

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Plesk 11.x / Linux :: Couldn't Find War Content In Server

May 15, 2014

I cannot find my files after deploy war files..

I need to create a directory after unpacking war file process..

I need to know where is my files in server..

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Plesk 12.x / Linux :: Unable To Find Pigz / Trying Gzip

Jun 25, 2014

I'm migrating from Plesk 9.5 (Centos 5) to Plesk 12 (Centos 6).I found this in the migration.log file: [24124]: 2014-06-25 14:27:20 DEBUG Unable to find 'pigz', trying 'gzip'

I've installed pigz from Plesk repository and I can execute pigz in the shell, but definitely Plesk Panel doesn't use pigz.I tried with pigz from EPEL repo and the log showed the same error. I also tried to move the binary from /usr/bin/pigz to /bin/pigz and It didn't work.I'm interested in using Pigz to improve the speed of migration and backup.

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Plesk 12.x / Linux :: Email Client Keeps Saying Cannot Find The Server

Oct 6, 2014

I have completed email set up on my server and have checked that email ports are open, but for some reason outlook keeps returning : "Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that you DNS settings in the Network pane of System Preferences are correct."

The odd thing is that outlook still picks up emails if I receive any, but keeps returning above error every minute.

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Plesk 12.x / Linux :: Spamassassin Errors - Unable To Find User

May 24, 2015

I just migrated a bunch of domains from plesk 11.5. Everything appears to be working well however when examining the maillog, I am seeing some strange errors... In this example, the message was delivered and had the spamassassin stuff in the header.

spamd: handle_user unable to find user: 'jason@xxxxxxp.com'

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