Plesk 12.x / Linux :: Outgoing Mail Control Limit Email Message Incorrect
Jun 17, 2014
The Outgoing Mail Control feature is working fine. One missing option with this feature is to view the contents of blocked messages. Unfortunately, sometimes a site gets hacked and is sending spam. which are over the message sending limit, to try to find out where the message came from.
The current problem is that the email message contents of the limitation warning with subject "Attempts to exceed outgoing limits for domains, mail boxes and subscriptions." is not correct. Somehow it only contains the text: date.timezone = "Europe/Amsterdam" (which is a PHP setting) instead of a descriptive message. I hoped it would contain the blocked message contents or some useful text. Can I change the contents of this message to the what is should be? And what should it be?
It looks like a problem I had ones before where the custom PHP settings at the hosting packages level and at the domains level where replaced with some other kind of settings string. But solved by just changing the custom PHP settings
I upgraded Plesk to 12.0.18 on centos5.8 just because of new feature, Outgoing Mail Limit. There was no problem until I had to increase one of my client's domain limit. I set its Mail Box, Domain & subscription limit to "unlimited", but user get limit exceeded warning again. I search this problem on internet, and the only related article was [URL] .... but I didn't got meaning of "server wide limits".
I just configured the limit for outgoing mail. It works well, but I have still some questions.
Normally the server sends bounce messages in HTML and in german. They look nice and what is much more important, the users who do not speak english are informed what is going on.
The message that is send, when the limit for outgoing mail is exceeded uses a different template. It is delivered in plain text and after explaining in german that the mail could not be send, it states the reason in english.
Is there any way to edit this bounce message, so that a translation could be added?
I had some users complaining that the server is not working, because they tried again and again to send a mail and kept the counter over the limit. For they did not understand what was causing it.
I have upgrade from 11.0 to 11.5 three days ago and yesterday then from 11.5 to 12 due to the need of the outgoing mail control limit feature... but that ist not working.
I have enabled the feature and set a limit for one emailadress to two mails per hour. i have sent definitely more then 3 test mails via this email address but nothing happens.. and when i look into the statistics screen - this email address has sent 0 mails in the last 12 hours - which is definitely wrong. Seems the piece in the middle which counts mails etc is not working... how does the outgoing control limit works? is there some special configuration needed after an upgrade etc?
I keep having certain domains being hijacked and mass emails being sent from them somehow. I've disabled mail within domain control panel for each domain and issue keeps occurring. I've limited # of emails as well to 2-5 per hour but now so many are trying to be sent from my server it is clogging up mail queue and I have to log into server via ssh and run postsuper -d ALL every day or two. It is very frustrating. The only way I can stop it is to disable domain in plesk panel but that is not an option.
What can I do to find the cause of this issue and stop it?
I've searched, since about update 37 the outgoing mail control has stopped working for all of my domains. I get a hacker sendmail script uploaded sometimes and it used to catch it. Now it allows them to send and isn't detected them, maxing out my relays.
How is the Number of outgoing Mails counted by mails or by recipients?
With a limit of 25 mails per hour is it possible to send 25 mails with 200 recipients each before they will be blocked or will one mail with more the 25 recipients exceed the limit?
In the documentation for Plesk 12 there is no information on what is happening if the limit for outgoing mail is reached.
If there is a limit of 50 mails per hour on a mail account and someone is trying to send 60 mails in one hour, what does happen with these 10 mails over limit?
1. Are there send 50 mails and the rest of 10 mails are deleted and will never be sent? 2. Or are these 10 mails sent later? 3. Can there be sent more mails in the next hour or is the mail account now blocked for sending mails?
Outgoing mail control functions properly for domains, but it does not count or limit subdomains.
For example, if you have a subdomain like: sub.domain.tld
And an email account on that subdomain, like: info@sub.domain.tld
Then outgoing mail limits are not applied to that subscription/domain/mail account. You are able to send more emails than the limit.
Also, if you go to: -> Tools and Settings -> Outgoing mail control
And try to see statistics for that subscription/domain/mail account, it shows that there are not sent emails, even if you have sent emails. Of course I checked it many hours after sending, or even the next days.
Is it possible to see what e-mails are blocked/prohibited by Plesk Outgoing mail control? Currently i've set a limit of 20 mails on each mailbox. Yesterday I received an e-mail that there were messages blocked. For me personally it would be good to see what the receivers email adresses are and optionally what the content of the e-mail was. This way I can find out if it was really spam or not.
If the e-mails weren't spam, is there a possibility to release and send them?
I have set the values for outgoing mail control low enough to catch the problems without affecting all but one of my clients. I have given him increased limits on certain of his mailboxes.
However when he wants to modify the mailbox, for example change the password he gets the following error.
The maximum number of outgoing email messages (in a pink box)
"The value must be in the range 0..50. Only the Plesk administrator can adjust this setting."
He cannot change the password for this mailbox.
Is there anyway of setting a custom limit on an account and also allow the client to retain the ability to reset his own password.
On the dashboard (intro page) there is the option "Outgoing Mail Control" and there the link "See report". When clicking on "See report" I get a "Warning: Permission denied." error message when being logged in as the full administrator. Is this due to an error in an update or what is going on here?
Plesk 12.0.18 on CentOS 6.5 using Postfix...i have configured outgoing mail control to have a limit on a domain. I have removed all entries from the server wide white list.This setting - Allow scripts and users to use Sendmail is unchecked.However I can send any number of messages using PHP's mail() command from a PHP script on the domain.I see this in the maillog:Error during 'limit-out' handler...But the email is sent and no limit is applied.
Since 12.0.18, when I go to Tools & Settings > Mail Server, I get this error message on the page:
"Error: The limits on outgoing mail will not work for the subscriptions that have IP addresses from the white list. To make the limits work, remove IP addresses from the mail server's white list".
However, the whitelist page just contains 127.0.0.0/8 and ::1/128, and all my subscriptions have an external IP address which is clearly not in the whitelist.
How can I limit outgoing mail hourly or daily (per mail account) on Plesk 11 Windows? I know I can do that with MailEnable Enterprise version, but I want to know if there any other way to do that.
I have a plesk 12 panel with outgoing email limit configured to 10 messages by hour.
I have a redirect account (An account named for example A, without mailbox, doing forward to another two internal accounts B and C). I doesn't know if these account are in use for outgoing email, but i think no.
The problem, are, these account are triggering the outgoing limit everyday on some hours. What's going on? Maybe the forwarding action are counting outgoing emails?
I need some method to check account when they trigger the limit to view who messages are trying to send (At least, headers, because i doesn't understand who messages are triggering limit). Also, if the problem are the forwarding, i need a method to not count these messages as outgoing ones, because i understand, if forwarding are triggered by an automated action / internal redirect / received message, these message doesn't are a outgoing one.
Since upgrading to Plesk 12 I am experiencing a strange bug:
When enabling the limitation of outgoing email messages, is not possible to RECEIVE emails to a account that is only redirecting the email messages (to a different account which also lies on the server).
I reproduced this behavior on two different servers from which one is a complete reinstall.
The maillog will then show the following error when receiving mails to a redirecting address:
Aug 1 04:04:34 xxxxxx plesk sendmail[16709]: handlers_stderr: DATA REPLY:554:5.7.0 The message could not be sent. You are not allowed to use sendmail utility.#012REJECT Aug 1 04:04:34 xxxxxx plesk sendmail[16709]: REJECT during call 'limit-out' handler
I can find very few information on this error message, but when disabling the limiting feature, everything works as expected.
we regularly get this message in boxmail of adress used to send email from server.This is the mail system at host DOMAIN.fr. You can delete your own text from the attached returned message.The mail system
<1@SERVERNAME.HOSTER.com> (expanded from <1>): User unknown in virtual alias table
If i look in maillog i see that :
May 18 16:48:52 SERVERNAME postfix/error[22737]: F22521B4E45: to=<1@SERVERNAME.HOSTER.com>, orig_to=<1>, relay=none, delay=0.07, delays=0.04/0.01/0/0.02, dsn=5.0.0, status=bounced (User unknown in virtual alias table)
The problem is in error message (at top) the message attached is the one sent to EMAIL@DOMAIN.com. So we can think the message is not sent to EMAIL@DOMAIN.com. SERVERNAME, HOSTER and EMAIL@DOMAIN are here to mask real data.
I upgraded from 11 to 12 (centOS) and set outgoing mail limits for mailboxes, domains and subscriptions, as per the documentation at URL....However, it doesn't appear the limits are limiting outgoing mail. As I can still send far more mail than the current limit using a PHP script.
#### maillog (partial & timestamp + servername removed for brevity) #### py_limit_out[16427]: ERROR 'NoneType' object has no attribute 'lower' plesk sendmail[16426]: Error during 'limit-out' handler plesk sendmail[16426]: handlers_stderr: SKIP plesk sendmail[16426]: SKIP during call 'check-quota' handler
[code]....
how to configure outgoing mail limits? I've also read through the sendmail documentation but couldn't find anything.
I have just install on a new server plesk 12.0.18 Update #7 on centos 6.5 final.Added new hosting for the domain on a dedicated IP. All works fine (website, incoming mails etc) apart from outgoing mails.Both webmail (roundcube) and other mail software (outlook 2010, 2013 , android phone etc) outgoing mail i can't get to work.
I have attached screen from webmail with SMTP error (250) : Authentication failed..With Outlook it will allow me to set up account, test account setting... it say all all complete if i don't set secure connection (SSL)/requires authentication. But when you try sending mails you get the error: Your message did not reach some or all of the intended recipients.
Subject:test Sent:16/07/2014 15:13
The following recipient(s) cannot be reached:
'x@xxx.com' on 16/07/2014 15:13 Server error: '554 5.7.1 <x@xxx.com>: Relay access denied'
When you set the outgoing requires authentication/ advance SSL you get:Send test e-mail message: None of the authentication methods supported by this client are supported by your server.I have tried changing to some outgoing ports to no avail.
A second problem, also qmail is that I can't send to the server using TLS on the submission port, only if I do plain text. But the first problem is bigger because we can't send at all.
This is a new plesk installation and it has never worked.
I m trying to get the feature "Outgoing Mail from Exclusive IP Addresses" working, as with an updated Postfix configuration the menu entry for this functions does not appear anymore.
Maybe i am missing something in my configuration that tells Plesk to not show it anymore.
Plesk 12 - fresh installation on Debian Wheezy.
We only changed main.cfnd here is the configuration file (please note that the formatting was a bit corrupted by the plesk panel ):
Code: alias_database= hash:/etc/aliases alias_maps= hash:/etc/aliases, hash:/var/spool/postfix/plesk/aliases append_dot_mydomain= no biff= no disable_vrfy_command = yes header_checks= regexp:/etc/postfix/header_checks mailbox_size_limit= 0
How do you reset the outgoing mail limits report?I have been doing some testing and I don't want the report to show that some of my domains are over their limits.
I'm using Postfix 2.7.1 on Debian 6 with Plesk 11.0.9.
Currently the text of a bounce mail shows:
This is the mail system at host example.org.
Your message could not be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message.
The mail system
<_plesk_bounce_example.org@localhost.localdomain> (expanded from <ttt@example.org>): This address no longer accepts mail.
And I'd like to get rid of address <_plesk_bounce_example.org@localhost.localdomain>.
I added the bouce file template to Postfix's config by:
