Plesk Automation :: PPA Not Deleting Old Backups

Jul 27, 2013

I have all my client hosting accounts set up to do backups daily but only keep two backups.

There is a problem as PPA is not deleting old backups and simply creates more and more backups until the backup server eventually runs out of space.

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Plesk Automation :: Selected Webspaces Scheduled For Removal But Not Deleting

Mar 27, 2015

So per my other message [URL] .... we have four websites which we can't delete from PPA (Services/Websites doesn't have a way to do that) or from Hosting Panel (Webspaces says, "The selected webspaces were scheduled for removal," but they don't delete). In Hosting Panel, three have always shown as Failed and one as Pending.

The DNS zones can be deleted but they reappear if I "Apply DNS Template Changes" presumably because the websites are defined.

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Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Plesk Automation :: Failure To Install Automation On Centos 6.5

Apr 4, 2015

I am installing plesk automation on centos 6.5 using this command on a fresh system

./ppa_installer --password some_password --admin_email some_email

and get the following error.

[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.

Looks like some lib is not found in the mirrors.

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Plesk Automation :: Automation Installer Breaks Yum In CentOS 6.6

Jan 29, 2015

On a clean install of CentOS 6.6 (Final) I did the following:

1. updated the /etc/hosts file to point my ip to the hostname

2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]

I am now going to try Cent OS 6.4.. will report back.

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Plesk Tomcat Error When Deleting Domain

Nov 14, 2007

I am running Plesk 8.1 for Linux and am trying to delete a domain via the control panel. The following error occurs:

ERROR: PleskUtilException

tomcatmng is failed --remove-service --vhost-name=domain.com

0: /usr/local/psa/admin/plib/utilmng.php:57

utilmng->call(string 'remove-service', array)

1: /usr/local/psa/admin/plib/tomcatmng.php:44

tomcatmng->remove_service(string 'domain.com')

2: /usr/local/psa/admin/plib/class.DSTomcat.php:226

DSTomcat->delete()

3: /usr/local/psa/admin/plib/class.PhDomain.php:315

PhDomain->reset(integer '0', boolean true, boolean false)

4: /usr/local/psa/admin/plib/class.BsDomain.php:297

BsDomain->reset(integer '0')

5: /usr/local/psa/admin/plib/class.BsDomain.php:291

BsDomain->delete(integer '0')

6: /usr/local/psa/admin/plib/class.BsDomain.php:530

mdeleteDomains(array)

7: /usr/local/psa/admin/plib/class.Manager.php:353

Manager->removeDomains(array)

8: /usr/local/psa/admin/htdocs/domains/domains.php3:209

Does anyone know how to fix this? Some Plesk users may have experienced this and I'm hoping could shed some light.

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Plesk 11.x / Linux :: Deleting Soa Entry For Subdomain

Nov 4, 2014

I created a subdomain, delete all entries except the NS and A Records. I changed the NS records. Now i have to delete the Soa Record for this subdomain. I don't know, whether this was the correct way...

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Plesk 12.x / Linux :: Slave DNS Manager Not Deleting Zone?

Jan 12, 2015

I've setup Bind 9.10.1 on a windows server as a slave DNS server. I've installed the Slave DNS Manager on Plesk 12 for Linux and setup configuration.

New zones are added ok so authentication en communication is working perfectly. But when I delete a zone in Plesk, the zoneconfig file doesn't get deleted on the windows server. I can see the windows eventlog saying "received control channel command 'delzone <domain>'" where <domain> is the zone I deleted. But after that noting. And I see errors after a while because of bind trying to transfer the deleted zone again. The zonefile isn't deleted from c: amedzones...

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Plesk 12.x / Windows :: Deleting Domain Has Deleted Entire Customer?

Jul 3, 2015

We needed to delete a domain which has been terminated by a customer. This customer has about 40 domains linked to them.

When we deleted the domain, it deleted the entire customer!

I'm trying to find the support option on your site but I can't find it, there's just no support option for Plesk anymore.

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Plesk 12.x / Windows :: Error Deleting Client - Message Access Is Denied

Jul 6, 2015

When trying to delete A client I get the following error:

Internal error: Access is denied.
Message Access is denied.
File Hierarchical.php
Line 105
Type Exception

I'm on plesk 12.0.18 Update #53 and have run the plesk reconfigurator to check for permissions issues.

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Plesk 12.x / Linux :: Deleting Email Users - No Autoresponder Found For Mailname

Jul 20, 2015

There is a bug when trying to delete E-mail accounts in Plesk 12.1.26. It only works if I create a fake Auto-Reply text. If not, I got this error:

mail_responders_control failed: mail_responders_control[31710]: No autoresponder found for mailname (test@xxxxxx.com)
mail_responders_control[31710]: Unable to prepare SQL statement for query 'DELETE FROM autoresponder WHERE mn=?': library routine called out of sequence

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Plesk 12.x / Linux :: Courier IMAP And Auto Deleting Trash After 7 Days

Feb 20, 2015

I'm trying to find Courier IMAP config: /etc/courier/imapd

Because i would like to edit the parameters for the trash folder (see qoute and link below)

The file on my server is not there. I did some grep and locate commands and was unable to find it.

##NAME: IMAP_EMPTYTRASH:0
#
# The following setting is optional, and causes messages from the given
# folder to be automatically deleted after the given number of days.
# IMAP_EMPTYTRASH is a comma-separated list of folder:days. The default
# setting, below, purges 7 day old messages from the Trash folder.
# Another useful setting would be:
#
# IMAP_EMPTYTRASH=Trash:7,Sent:30

[Code] ....

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Plesk 12.x / Linux :: Auto Deleting The Mails From Trash Folder And Junk - Dovecot

Jul 4, 2015

I use for my client the webmail Roundcube.. How to I set for Auto Deleting The Mails From Trash Folder and Junk with mail server Dovecot after 30 days?

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Plesk Backups

May 2, 2008

any one know where Plesk stores all the backups on a vps

I want to download all these using automated FTP

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Plesk Automation :: Can't Add New Domain To PPA

May 26, 2015

I have recently deployed PPA with on nodes with hostnames on the serverroom.net.au domain, so management.serverroom.net.au, mail.serverroom.net.au etc. The DNS is currently hosted on a plesk server which will soon be migrated to PPA.

When I add the serverroom.net.au domain to PPA, I it fails at the sync task with an error saying that there are no A or AAA records for ns1.serverroom.net.au, even when these records exist in the external DNS. The same error occurs when I try to add the domain as a dns entry and switch to internal...

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Plesk Automation :: PPA - IIS / DSN Support?

Feb 26, 2014

i have installed a Win2008R2 server with IIS and Coldfusion. I want to allow customer to set DSN, i know that older "Plesk Panel" versions that can do but i missing this now in PPA in the customer view. In the subscription is OBDC and Coldfusion connections allowed and unlimited. Must i do anything to activate this ?

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Plesk Automation :: Plug VPS Into PPA DNS Servers

May 5, 2014

We operate many Plesk VPS servers in a virtual environment for our customers and would really like the ability to allow Plesk VPS servers to switch to using our PPA DNS servers instead of having to have multiple ips on each VPS to run their own name servers. Not to mention the added nuisance of each customer having to register name servers and glue records.

We looked at adding the Plesk servers as nodes to our PPA cluster but the license jump and loss of Nginx is completely prohibitive. Is this possible?

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Plesk Automation :: How To Merge Two Subscriptions

May 5, 2014

How do I merge two subscriptions - ie, move domainB.com into the subscription of domainA.com?

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Plesk Automation :: Incorrect FTP Username Via API

Feb 12, 2014

I try to migrate FTP accounts from our old hosting panel to Plesk CP using plesk API, but I get following error message:

Code: You specified incorrect username.

The problem propably is, that the username (1234_ftpuserexample) stats with digits.

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Plesk Automation :: Apply DNS Template

Feb 3, 2015

I try to apply my dns template to all dns but it can't work.

I try on the interface and on the command line.

/usr/local/psa/bin/dns --reset [domain_name] -ip [ip]

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Plesk Automation :: Don't Autorespond To Spam

Jun 19, 2015

Is it somehow possible to disable autoresponders for spam mails? Many spam mails are sent under false addresses and will produce MAILER DEAEMON messages if the autoresponder trys to reply to them.

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Plesk Automation :: Expand To PPA Migration

Mar 5, 2014

We currently have Plesk Expand 2.3.2 with 3 Linux servers, 1 Windows server, a SmarterMail server and 2 DNS servers that we are looking to migrate to PPA 11.5. I have the PPA working okay and am trying to test out a migration on just one domain from one of the Linux servers. When I run the preliminary check I keep getting this error:

Error: Mail content transfer from Qmail/Postfix to SmarterMail mail service is not supported.

Assign this subscription to a service template which offers Postfix mail service. We aren't using Qmail or Postfix for user mailboxes in the Expand or PPA systems, only the SmarterMail. I've tried the work around listed here: [URL] .... but that didn't work.

Am I still going to have to assign Postfix to my Service Templates in PPA even if we're not planning on using it for mailboxes?

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Plesk Automation :: AWS And PPA Node Setup?

Sep 4, 2014

Any workaround for AWS and adding nodes for PPA. Since the AWS instances use key pairs for root access you can't ssh as root with a password.

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Plesk Automation :: Order Webspaces By Name Rather Than ID?

May 12, 2014

Some of our clients have alot of webspaces (resellers that migrated from Expand) and having to order the list of webspaces each time they want to move to another domain is causing them some hassle. Is there a way to set the webspaces to order by name by default?

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Plesk Automation :: Nginx On Web Nodes?

May 26, 2014

Is here any way to get nginx running on the web nodes and be able to manage it from the CP like standalone Plesk servers?

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Plesk Automation :: DNS TTL Set Incorrectly To Min TTL For All Records?

Apr 11, 2015

I just noticed that in our first zone, every record has a TTL of 900. All three nameservers in our system are handing out the same incorrect TTLs (easily visible via AXFR, and expected since two are slaves). Operations > Customers > Customer > Domains > domain shows every record in this zone has a TTL of 42300. The DNS resource's Activation Parameters and zone's SOA are set as follows:

Refresh 43200
Retry 600
Expire 2419200
Min TTL 900
Default TTL 43200 (for the resource; not editable for the zone)

PPA seems to be silently using the Min TTL to override the zone records that it shows with the desired TTL on screen. Changing the Min TTL in the SOA for a zone changes the TTL of all records.

This zone has both template-generated and manual records.

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Plesk Automation :: Sites Getting Disabled

Dec 15, 2014

We are having an issue with websites randomly getting disabled within our PPA system. There doesn't seem to be any reason why they are getting disabled. Our PPA is not tied to a billing system that would make them shut off. Turning them back on works fine but it shouldn't be just shutting them off.

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