Plesk Automation :: DNS TTL Set Incorrectly To Min TTL For All Records?
Apr 11, 2015
I just noticed that in our first zone, every record has a TTL of 900. All three nameservers in our system are handing out the same incorrect TTLs (easily visible via AXFR, and expected since two are slaves). Operations > Customers > Customer > Domains > domain shows every record in this zone has a TTL of 42300. The DNS resource's Activation Parameters and zone's SOA are set as follows:
Refresh 43200
Retry 600
Expire 2419200
Min TTL 900
Default TTL 43200 (for the resource; not editable for the zone)
PPA seems to be silently using the Min TTL to override the zone records that it shows with the desired TTL on screen. Changing the Min TTL in the SOA for a zone changes the TTL of all records.
This zone has both template-generated and manual records.
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Apr 16, 2015
It seems that changing the IP of a web site (which I can't get to work) reactivates records from the default DNS template that have been deactivated...for example the default TXT records are activated, so now the domain may have two SPF records, only one of which is correct. Having multiple A or other records is potentially worse, if, say, "mail." now points to the wrong server.
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Jul 5, 2013
I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:
Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''
[Code] ....
I have tried running the installation on a different server and the same issue came up...
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Apr 4, 2015
I am installing plesk automation on centos 6.5 using this command on a fresh system
./ppa_installer --password some_password --admin_email some_email
and get the following error.
[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.
Looks like some lib is not found in the mirrors.
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Jan 29, 2015
On a clean install of CentOS 6.6 (Final) I did the following:
1. updated the /etc/hosts file to point my ip to the hostname
2. Open the ports in the iptables file.
3. ran the ppa_installer per the instructions on [URL] ....
The ppa_installer log says installed Successfully. However the following occurs:
1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)
2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:
There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short
Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the
current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]
I am now going to try Cent OS 6.4.. will report back.
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Feb 4, 2009
Godaddy provides some quick-install apps on Hosting manage page, I got WordPress installed and found the robots.txt file disallows any search engines, it reads:
User-agent: *
Disallow: /
you need to modify the file manually, does anyone have the problem? see more at http://rhineblog.com/2009/02/wordpress-installed-by-godaddy-disallows-search-engine-robots.html
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Nov 2, 2009
We brought a RootServer with Hetzner after being recommended them. We did research on the service and they seemed to get positive review and the fact we are ordering from New Zealand we do not have to pay VAT.
We ordered our EQ 4 Server on 16/09/2009 and it was provisioned on the same day.
We were billed on the 2nd week of October which was fine. In the 3rd week of October the server exceeded 2TB and therefore it was reduced to 10Mbit/s which is fine.
It's now November and we expected the server to return to 100Mbit/s as per the definition on their website stating the following:
Quote:
Traffic Usage is for free. We will restrict the connection speed to 10 MBit/s if more than 2000 GB/month are exceeded. Optional, a permanent 100 MBit/s-bandwidth will be charged 14,90 € (incl. VAT) per additional TB.
Well of course my monthly bandwidth was reset to 0MB on November 1st and therefore we have not exceeded our usage for the month.
We emailed Hetzner Technicial Support with the following:
Quote:
Our server EQ 4 #XXXXX exceeded 2TB by roughly 650GB last month and was restricted to 10mbit/s as per Hetzner's policy.
It is now November 2nd and our server still remains restricted to 10mbit/s.
Can Hetzner please have a look into why this is the case and resolve the issue?
We received the following reply from Hetzner
Quote:
Your network connection has been throttled. Please contact our product advice.
This will tell you everything about your options.
This was not the response I expected, therefore I emailed their Technical Product Advice team with the following:
Quote:
Our server EQ 4 #XXXXX should not be throttled as it is November now.
Your website states "Traffic Usage is for free. We will restrict the connection speed to 10 MBit/s if more than 2000 GB/month are exceeded."
The Hetzner Robot states our usage is 10GB for the current month. Therefore it should not be throttled as we have not exceeded 2000 GB for the current month.
In turn I received the following response which was very unexpected response by Hetzner
Quote:
if a server is reduced once it stays "for ever" on 10 mbps or you agree paying overusage over 2 TB for the future with 14.90 Euro/TB or you remove traffic intensive application from server.
I have read and screenshot all their terms and conditions and also system policies which does not state any where that I agreed to stay on 10mbps once going over the 2TB/month.
Since Hetzner Online AG operates out of Germany, And since Germany is a member state of the European Union. It is bound by the Consumer Protection Directives of the European Union.
My question is have I interprated what Hetzner are offering/selling incorrectly or they have mislead me?
If they have mislead me then some of following rights and responsibilities apply, these apply everywhere in the EU.
Quote:
If the item you bought does not look or function as it was advertised, or if it is not satisfactory, you have the right to have the item replaced at no extra cost or to get your money back if the replacement was not completed in a reasonable time.
If you buy goods that turn out to be faulty, manufacturers must compensate you for any personal injury or damage caused to property.
When you buy goods or services by post, telephone, fax or through the Internet from a professional trader, you have the same rights in relation to guarantees as if you had bought them in a shop.
If they have mislead me I will be asking for a full refund of my last invoice which included setup costs and have no additional charges added to my account as I will be terminating my service with them asap and start searching for a new provider.
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Mar 8, 2015
I have installed Parallels Plesk 12.0.18 installed on my Windows Server. I have found issues with my DNS and SOA records having issues it says I have not configured my DNS and SOA records when I do a DNS diagnosis.
setup my configure the records for me correctly so that my domains issues could be solved. You can see a link below to know the errors I have for my domain name. I have hosted multiple domain names on the same server with Plesk.
[URL]
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May 25, 2014
I'm looking for a way to create DNS records on a Plesk Panel account at the 'customer' level.
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Jul 5, 2015
I have a new server centos 7 with plesk 12. I want to add dkim records to my domains, how I can get dkim records from plesk, as we do in WHM?
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Sep 26, 2014
where do I find the setting to change dns records in plesk 11.5 ver ? I do not see it, it is missing in settings of domain under tab: "Websites and Domain"
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Apr 10, 2015
I want to change SOA Settings from defaults to these: When I press OK button shows that is saved but when I test with [URL] .... and [URL] .... shows that settings still is defaults.How to change these settings??
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Apr 22, 2015
I have a PPP12.0 hosted on ubuntu 12.04, and several websites and domains, mail service active using postfix.
Lets take for example two domains :
www.domainA.com
www.domainB.com
DomainA uses postfix
DomainB uses an external mail service , MX records are duly entered in the DNS zone of DomainB
If i send a mail from an adress of DomainA, lets say contact@domainA.com to any email of domainB lets say info@domainB.com, the server does not take into account the MX records, and i receive an answer from the server : 550 5.1.1 <info@domainB.com>: Recipient address rejected: User unknown in virtual alias table
But, if i send an email using any other external mail service (gmail, hotmail...), the mail is correctly forwarded to the mail server entered in the MX record of domainB.
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Jan 17, 2015
I have Plesk installed on the master nameserver ns1.example.com, the dns slave manager extension installed, a working slave ns2.example.com and Plesk installed with working WHMCS autocreation of customers and subscriptions on a shared hosting server web1.example.com. I feel there's probably something obvious that I'm missing, but I can't figure out how to autocreate DNS records on ns1.example.com for customers on web1.example.com when new accounts are created.
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May 20, 2014
I wrote a script to test the integrity of my DNS and run it from time to time on my server...
I just ran it today and it discovered I suddenly have 5 domains with SOA-records that doesn't point to itself. They point to the secondary nameserver.
They are records that exist for years and were for sure correct before (I know this because of that script).
If I do a "restore defaults" it isn't corrected and if I switch to slave and then back to master it doesn't change either...
The file /var/named/run-root/var/obfuscated.com is updated, but the slave-DNS stays in that file...
The only way I'm able to correct it is by deleting the NS-record with the slave DNS and adding it again.
I assume there's some mechanism that scans the NS-records and then decides to make that one the SOA. This has always worked fine... also on this server.
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Jun 10, 2015
I've run into a problem with my Plesk install with Amazon Route 53. I have the latest extension installed (version 1.2 release 2) on Parallels Plesk v12.0.18_build1200140811.16 os_CentOS 7.
The extension has been working perfectly well for me for months. I was adding new domains to Plesk and discovered that as I was making changes to DNS records that a new zone file was created on Route 53 instead of updating the original one.
I did notice that this started happening when I surpassed the 100 domain limit and seems to only happen on domains created at #101 and on. (in other words, I can edit a domain that was created before I got to domain #100 [ie domain #1] and it does not create a duplicate zone file).
I turned on debug mode for plesk and am seeing the json calls with the correct commands coming through.
Redacted sample of an update of Domain #104
[2015-06-10 16:42:43] INFO [panel] The domain alias <b>mydomain.test</b> was created.
[2015-06-10 16:42:43] DEBUG [util_exec] [5578bd6355bc3] Starting: dnsmng /usr/local/psa/admin/bin/dnsmng '--update' 'mydomain.test'
[2015-06-10 16:42:43] DEBUG [util_exec] [5578bd6355bc3] Finished in 0.06322s, Result: TRUE
[Code] .....
So from what I can see the domain +100 is re-creating the domain whereas domain 1 is not - it's just updating it, even though both json commands show the update statement coming through.
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Jun 4, 2014
I have just moved away from Kloxo Hosting, and I am a bit confused as to how I go about setting Client domains to use the (Already Registered) Nameserver Records I have created on the server.
You see, when I create a customer, the template adds the domain with it's own nameservers, ex: (ns.customerdomain.com -> 0.0.0.0) I don't want this to be the case.
What I would like to achieve, is for all my client's to have their NS records pointing at the NS records I already have registered on the server.
The reason for this is, when I submit the registration document to my local registrar, I have to specify the nameserver address for the domain, however, I only have 2 IP's on the server. I cannot glue every customer's domain FQDN to an IP.
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Jun 17, 2015
I'm just moved from VPS OVH to KIMSUFI DEDI and got question about DNS records because isn't clear at all for me...
Domain: xxx
New DNS should be:
ns.kimsufi.com
ns3006711.ip-151-80-42.eu
My DNS records looks like that: E-mail didn't work properly as well...
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Jul 8, 2014
My plesk 12 is working, but one subscription doest show, or any of the domains.
Doing some digging got to this:
[root@server src]# /usr/local/psa/bin/sw-engine-pleskrun check_db_integrity-beta.php
PHP Notice: Undefined variable: PLESK_DB_HOST in /usr/local/src/check_db_integrity-beta.php on line 240
List of records in [psa.domains.cl_id] that miss a matching record in [psa.clients.id]
0
List of records in [psa.dom_level_usrs.dom_id] that miss a matching record in [psa.domains.id]
27, 32, 36, 43, 61, 83, 86
[Code] ....
ERROR: Table "smb_apsImportedResources" is not found in database "psa"!
ERROR: Table "smb_apsImportedResources" is not found in database "psa"!
List of records in [psa.domains.webspace_id, cl_id WHERE webspace_id<>0] that miss a matching record in [psa.domains.id, cl_id WHERE webspace_id=0]
20:1, 52:1, 52:1, 52:1, 68:1
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May 26, 2015
I have recently deployed PPA with on nodes with hostnames on the serverroom.net.au domain, so management.serverroom.net.au, mail.serverroom.net.au etc. The DNS is currently hosted on a plesk server which will soon be migrated to PPA.
When I add the serverroom.net.au domain to PPA, I it fails at the sync task with an error saying that there are no A or AAA records for ns1.serverroom.net.au, even when these records exist in the external DNS. The same error occurs when I try to add the domain as a dns entry and switch to internal...
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Feb 26, 2014
i have installed a Win2008R2 server with IIS and Coldfusion. I want to allow customer to set DSN, i know that older "Plesk Panel" versions that can do but i missing this now in PPA in the customer view. In the subscription is OBDC and Coldfusion connections allowed and unlimited. Must i do anything to activate this ?
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May 5, 2014
We operate many Plesk VPS servers in a virtual environment for our customers and would really like the ability to allow Plesk VPS servers to switch to using our PPA DNS servers instead of having to have multiple ips on each VPS to run their own name servers. Not to mention the added nuisance of each customer having to register name servers and glue records.
We looked at adding the Plesk servers as nodes to our PPA cluster but the license jump and loss of Nginx is completely prohibitive. Is this possible?
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May 5, 2014
How do I merge two subscriptions - ie, move domainB.com into the subscription of domainA.com?
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Feb 12, 2014
I try to migrate FTP accounts from our old hosting panel to Plesk CP using plesk API, but I get following error message:
Code: You specified incorrect username.
The problem propably is, that the username (1234_ftpuserexample) stats with digits.
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Feb 3, 2015
I try to apply my dns template to all dns but it can't work.
I try on the interface and on the command line.
/usr/local/psa/bin/dns --reset [domain_name] -ip [ip]
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Jun 19, 2015
Is it somehow possible to disable autoresponders for spam mails? Many spam mails are sent under false addresses and will produce MAILER DEAEMON messages if the autoresponder trys to reply to them.
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Mar 5, 2014
We currently have Plesk Expand 2.3.2 with 3 Linux servers, 1 Windows server, a SmarterMail server and 2 DNS servers that we are looking to migrate to PPA 11.5. I have the PPA working okay and am trying to test out a migration on just one domain from one of the Linux servers. When I run the preliminary check I keep getting this error:
Error: Mail content transfer from Qmail/Postfix to SmarterMail mail service is not supported.
Assign this subscription to a service template which offers Postfix mail service. We aren't using Qmail or Postfix for user mailboxes in the Expand or PPA systems, only the SmarterMail. I've tried the work around listed here: [URL] .... but that didn't work.
Am I still going to have to assign Postfix to my Service Templates in PPA even if we're not planning on using it for mailboxes?
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Jul 27, 2013
I have all my client hosting accounts set up to do backups daily but only keep two backups.
There is a problem as PPA is not deleting old backups and simply creates more and more backups until the backup server eventually runs out of space.
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Sep 4, 2014
Any workaround for AWS and adding nodes for PPA. Since the AWS instances use key pairs for root access you can't ssh as root with a password.
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May 12, 2014
Some of our clients have alot of webspaces (resellers that migrated from Expand) and having to order the list of webspaces each time they want to move to another domain is causing them some hassle. Is there a way to set the webspaces to order by name by default?
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