When running the repair function to convert mailboxes to lowercase, I immediately receive the following error:
/usr/local/psa/bin/repair --convert-mailboxes-to-lowercase
2014-10-30T00:11:09+01:00 ERR (3) [util_exec]: proc_close() failed
What does this "[util_exec]: proc_close() failed" means and how can I fix this error?
I am getting the following error message when I try to migrate sites from an old server to a new server.:
PHP Notice: Trying to get property of non-object; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 173
PHP Notice: Undefined index: 192.168.100.25; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 180
[Code] ....
My plesk version is 12.0.18.When I try to install wordpress I had this error:Internal error: Failed to parse metadata...MessageFailed to parse metadata...File aps_php.php Line10024.
View 2 Replies View RelatedI have a VPS with plesk 12 I created an email account with one of my domains and when I try to send emails from this account through webmal of roundcube, I get the following error.: An error has occurred! SMTP Error (250): Authentication failed.
View 6 Replies View RelatedI'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?
View 10 Replies View Relatedinstalled on CentOS 6 and Plesk Version 12.0.18.
I initially had trouble where everytime i tried to load webmail.domain.tld i would have a DNS error, I've resolved this by correcting the DNS settings on my domain and now i can login to the webmail and recieve emails. Now, whether i use Horde or Roundcube i get this authentication error for my SMTP. I'm very new to this stuff and i'm not sure where my log files are or what the issue could be or even how to fix it.
When trying to change the hosting type of a subscription, from website to forwarding or none, that was created before I removed tomcat from the server, I get the error: "Error: tomcatmng failed:".
For subscriptions that where created after I removed the tomcat package (with the updates and upgrades manager/product installer) hosting type changing is no problem.
Debian 7.8
Plesk version 12.0.18 Update #39
Since Microupdate 11.0.9 #52/#53 I get the following error from my scheduled backup:
<description>Failed to pack files back__domainname_mn_1306110314 in /var/lib/psa/dumps/xy/clients/xy/domains/domainname [ 945838637056 bytes free of 980876906496 bytes total on mount point 0]</description>
Some related problems have already been discussed here in the forum (e.g.: [URL] .... or this one: [URL] ...., but it all did not quite match with my problem.
Recently we had to rollback the Plesk database and Plesk version files to their pre-upgrade state, and rerun the upgrade procedure as it is described in the knowledge base [URL] ..... The update process then worked smoothly and we are now using the newest version 12.0.18 on CentOS 6 with the newest microupdates 1200150615.10.
But right after this update procedure we are not able to access some domains with the filemanager anymore. The browser shows the following error message:
Internal error: filemng: opendir failed: Permission denied System error 13: Permission denied
Message filemng: opendir failed: Permission denied System error 13: Permission denied
File Agent.php
Line 243
Type PleskUtilExceptio
The logfile: /usr/local/psa/admin/logs/panel.log is a bit more detailed
[URL] ....
What I did so far was the following:
1.) I checked out the knowledge base, specifically this entry was worth looking at. But /usr/local/psa/bin/repair --restore-vhosts-permissions didn't solve the problem.
2.) I found a similar problem in the discussion board but the approaches they took weren't successful in my case.
Due to the fact that the file manager worked before the rollback of the database and the major upgrade, I think there might be a connection.
From my point of view the permission settings should be right. Other domains using exactly the same permissions and they are working fine.
# ll /var/www/vhosts/system/domain.com/
total 20K
drwxr-x--- 2 root psaserv 4,0K 24. Jun 02:13 conf
drwxr-xr-x 2 root root 4,0K 8. Jan 2014 etc
drwx------ 2 psaadm root 4,0K 24. Jun 03:43 logs
[Code] ....
I am trying to upgrade my Plesk 11.5.30 install to 12.x but I keep getting an error:
Exception: Failed to solve dependencies:
php-devel-5.4.29-35.el6.art.x86_64 requires php-cli(x86-64) = 5.4.29-35.el6.art
Error: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
I have run the boostrapper repair but the error remains.
I have a new installation of Plesk 12.0.18 on CentOS 6.6.This is the text from the server information page in Plesk:
Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
CentOS 6.6 (Final)
I am not able to take backups of the content of the server. This is the error I get:
Error:
Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1022.
Error:
The dump have been invalidated by check-dump operation
I've got a customer that has a website at hisdomain.com . He created a subdomain called dev.hisdomain.com for the new version of his website. Now he wants to take it live. Had he created dev.hisdomain.com as a subscription instead of a subdomain, it would have been easy to "rename" the old site to old.hisdomain.com and then rename the new site to the current name.
Am I going to have to move all the files around at the command line or is there an easier way to switch around the sites? The server in use is CentOS 6.6
I thought that those were my options.
Click to expand...
Click for original message
I have a problem with my Parallels Plesk Panel (v 11.5.30) in CentOS 6.4.
When I try to send an email by RoundCube to an other email address with the same domain (that is hosted in my server) i get this error:
Error SMTP (550): ... "xxxxxx@mydomain.com" (5.1.1 <xxxxxx@mydomain.com>: Recipient address rejected: User unknown in virtual mailbox table)
$request = <<<EOF
<packet version="1.6.5.0">
<mail>
<create>
<filter>
<site-id>34</site-id>
<mailname>
<name>$username</name>
<mailbox>
<enabled>true</enabled>
<quota>1024000</quota>
</mailbox>
[code]....
I write this code for creating mail box, but I get "No mailbox" message in plesk panel. I need to create mailbox.
Since upgrading to 12.0.18 Update #5 i have picked up a strange problem when creating a new email account.
When I try setup and new email account on any domain, I get teh following error message.
Code:
Error: mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL
If i click OK, I get the following error message
The specified email address is already in use.
I have to click cancel to return to the email address list, which shows the new email address with NO mailbox.
I then have to open the email address and check the Mailbox option to activate it.
Now the email account is configured correctly.
I have an individual that has moved there "sent box" to the deleted items and yes, has deleted them.
I have not used the restoration feature of plesk so i have a couple of questions before proceeding.
1. Can I restore a specific mail box folder "sent items"
2. If so will it overwrite all the items and only restore whats on the backup, because he has only just noticed and he has about 500 emails from the point he deleted it? or will it merge the items - e.g the 500 he has now + all the others from the back up.
3. If i cant restore a specific folder, does it overwrite all of the current mail from the backup.
Today in a plesk 12 with mail control (20 mails per hour per mailbox) a spammer stole a password of a mailbox and send nearly 1000 mails in two hours.
How can it is possible? Also in the stats I see 0 mails sent. In the logs (var/log/mail.log) I see the spam wast sent from a mailbox...
i have one Mailbox on my server, which i cannot sending mails. I tested it with Outlook and Horde.
For Example, i see this error at the Maillog:
Code:
Jul 14 22:12:13 gaius postfix/cleanup[12194]: 2F653402A6: milter-reject: END-OF-MESSAGE from localhost[127.0.0.1]: 5.7.0 The message could not be sent. You are not allowed to use sendmail utility.; from=<user@server1.local> to=<user2@server.local> proto=ESMTP helo=<gaius.stefanshome.com>
I delete this Mailbox, but after a time, i have the same problem again. On the Plesk Webinterface there is no problem logging with the outgoing spam protection.
how to adjust the mailbox sizes.
i imported ~15 email account during a cPanel migration/transfer done with the manager. mails are there but mailboxes, that had an unlimited quota, are now set to 350MB.
i tried a bunch of stuff, from searching the whole webinterface, changing db entries up to postfix main.cf.
i'm just restoring yesterdays backup. i already lost hours, and now am loosing nerves ..
where can I find this setting, or how can i set it in the DB (chancing max_box and mbox_size did not work, changes in the mail table were reflected on the UI, but not for postifx ..) ?
On the page /smb/email-addresses/list (for each domain) there is a list of email addresses with a usage bar graph on each line.
Last week, all mail was deleted from some of the accounts, but the bar grpah has not updated.
One of the mailboxes shows 495mb, but du on the qmail directory shows it has only 9.
How can I get the Usage column to report correct data?
Plesk 12.x
CentOS 6.6, 64-bit
Is there a way to set the mailbox quotas for all of the mailboxes on a domain, at once? When I set the default, it doesn't change the quotas for existing mailboxes.
I have a script which checks the mailboxes of all clients to notify them when they're reaching capacity.
This does so by checking the psa database for their set limit and matching that to the maildirsize file within the user's Maildir directory.
After upgrading, though, my SQL query no longer works - it was:
Code:
SELECT clients.email as owner_email, domains.id, domains.name, Limits.value AS domain_quota, mail.mail_name, mail.mbox_quota from Limits, clients, domains, mail WHERE mail.postbox='true' AND limit_name = 'mbox_quota' AND domains.limits_id = Limits.id AND mail.dom_id = domains.id AND clients.id = domains.cl_id ORDER BY domains.name ASC
However, on closer inspection, all values in the domains table for limit_id are NULL.
Has this changed in 11.5? Is there an alternative way to quickly get all limits for domains?
After upgrading from 9.5 to 11.5.30 update #47 (CentOS 5.8 (Final) 32bit) i'm getting error when trying to add an email box:
Internal error: SQLSTATE[HY093]: Invalid parameter number: no parameters were bound MessageSQLSTATE[HY093]: Invalid parameter number: no parameters were bound
File Pdo.php
Line234
TypeZend_Db_Statement_Exception
mysql request "select objectId from Configurations where status='error';" gives nothing.
we have a Problem with one of our customers there hosted by Plesk 11.5.30 Update #47.
If a mail was sent to the mail address from our customer, postfix log the following entry:
Code:
/usr/lib/plesk-9.0/psa-pc-remote[28391]: handlers_stderr: DATA Mailbox full#015#012DEFER
/usr/lib/plesk-9.0/psa-pc-remote[28391]: DEFER during call 'check-quota' handler
/usr/lib/plesk-9.0/psa-pc-remote[28391]: Message aborted
The mail Sender will receive a Information with the error message 4.2.2 Mailbox full
But the quota is not exceeded. The quota is 3GB and the assignment is perhaps 20 percent.
We have configured, that we became a mail if the quota from our customer is oversized. But we also become no mail that the quota is oversized.
I am having a Plesk server and when I scanned it with tools like OpenVas, It detected the following vulnerabilities with CVE acronym. As the corresponding ports and services are being controlled by Plesk, I require to patch it.URL....As you can see this vulnerability has been hit on port 106. I checked the Plesk server and found the port 106 being used by service "poppassd". This was nothing I installed and came along with the Plesk installation. Hence just wanted to make sure whether it has a patch from Parallels. As per my investigation this service is used for changing mailbox passwords and I am currently using Roundcube client. How to patch this vulnerability.
As per the solution in pic, the vulnerability "SMTP antivirus scanner DoS" can be resolved by upgrading or installing anti virus for Plesk mail server. I am ready to buy Dr.Web or Kaspersky from Parallels. But wanted to make sure whether any of the above antivirus can resolve the vulnerability.
cat /usr/local/psa/version
11.0.9 CentOS 6 110120608.16
Is there any way to auto-delete all the messages in a specific mailbox on a specify domain on a daily basis? Using Postfix.
View 4 Replies View RelatedI have Plesk 11.5.30 Update #47, Centos OS 6.5 x64, MTA Qmail 1.03
Today I encountered a estrange thing, a disabled mailbox was accepting mail but not bouncing it.
In the panel the "user@tld.com" mailbox is disabled, if a email is sent to that address Qmail accepts it:
Jul 4 17:51:35 mx3 qmail-queue-handlers[27432]: Handlers Filter before-queue for qmail started ...
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: from=root@mx3
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: to=user@tld.com
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: handlers_stderr: SKIP
[Code] ....
No mail is bounced, nothing, the message is not in the mailbox.
Tested in several accounts the result is the same, even in a new created account.
I have mail-addresses with mailbox turned OFF and Forwarding switched ON.
The user can receive emails but can't use SMTP to send email. I expect that users without mailboxes can send messages, like in Plesk 9.5.
Error: No such user 'info@example.com' in mail authorization database
CentOS 6.4 + Plesk 11.0.9 Update #45
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk, 11.5, .30_build115130819.13, Debian 7.0, Intel 64bit
PROBLEM DESCRIPTION
When triggering the events 'Mail account created' or 'Mail account modified' the returned variable NEW_MAILBOX will always state TRUE regardless of the mailbox option being ticked or not ticked on the 'New mail account' option located on the 'Mail' tab of a subscription.
STEPS TO REPRODUCE
1: Log in to plesk.
2. Select 'Tools & Settings'
3: Select 'Event Manager'
4: Select 'Add New Event Handler'
5: Select Event 'Mail account updated'
6: Enter in '/usr/bin/php /root/scripts/dbmail/mail_mod.php' to the Command box.
[Code] ....
ACTUAL RESULT
[NEW_MAILBOX] => true
EXPECTED RESULT
[NEW_MAILBOX] => false
ANY ADDITIONAL INFORMATION
I submitted this with parallels support and they stated that the variable NEW_MAILBOX will always return as TRUE regardless of if the mailbox option is ticked or not. They also stated the NEW_MAILBOX variable will be true regardless of any action taken on the panel with mail accounts.
The actual documentation on this variable is very sparse
Component name/description Old component value New component value
Mailbox old_mailbox new_mailbox
We previously had some code that would trigger on this variable and would create a mail account on our mail server with or without a mailbox.
if (!strcmp(getenv('NEW_MAILBOX'),"true") && !strcmp(getenv('OLD_MAILBOX'),"false")){
//Create a mailbox on the external mail service
}
if (!strcmp(getenv('NEW_MAILBOX'),"false") && !strcmp(getenv('OLD_MAILBOX'),"true")){
//Create a mail forwarder on the external mail service
}
At some point this variable has stopped working with newer versions of plesk. Having a variable that is always true regardless of what is done when creating a mail account seems pointless and requesting a new feature that was already there in older versions doesnt seem like something that should be requested on a new feature request.
QUESTION: Is there anyway to get this functionality restored other than requesting it gets re added via [URL] ....
I'm suffer 2 major problem as below :
1.
how to turn off spamassassin completely ?
I've already stop the spamassassin service on Services Management but it's only valid one day. The next day, spam assassin service automatically start
2.
my customer mailbox statistic wrong. Even if their mailbox not full but when they send email. The quota said that their mailbox full. So they can't send/receive email.
Our action :
Manually, use command
/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php -f execute-statistics
Today I upgraded to Plesk 12 and during the day I got several customers that had problems with their mailbox size. According to Plesk they were exceeding the size, but they've been doing that for years. The setting that these limits don't have any real meaning is ignored after the upgrade...
View 1 Replies View Related
