I initially had trouble where everytime i tried to load webmail.domain.tld i would have a DNS error, I've resolved this by correcting the DNS settings on my domain and now i can login to the webmail and recieve emails. Now, whether i use Horde or Roundcube i get this authentication error for my SMTP. I'm very new to this stuff and i'm not sure where my log files are or what the issue could be or even how to fix it.
I have a VPS with plesk 12 I created an email account with one of my domains and when I try to send emails from this account through webmal of roundcube, I get the following error.: An error has occurred! SMTP Error (250): Authentication failed.
I have just install on a new server plesk 12.0.18 Update #7 on centos 6.5 final.Added new hosting for the domain on a dedicated IP. All works fine (website, incoming mails etc) apart from outgoing mails.Both webmail (roundcube) and other mail software (outlook 2010, 2013 , android phone etc) outgoing mail i can't get to work.
I have attached screen from webmail with SMTP error (250) : Authentication failed..With Outlook it will allow me to set up account, test account setting... it say all all complete if i don't set secure connection (SSL)/requires authentication. But when you try sending mails you get the error: Your message did not reach some or all of the intended recipients.
Subject:test Sent:16/07/2014 15:13
The following recipient(s) cannot be reached:
'x@xxx.com' on 16/07/2014 15:13 Server error: '554 5.7.1 <x@xxx.com>: Relay access denied'
When you set the outgoing requires authentication/ advance SSL you get:Send test e-mail message: None of the authentication methods supported by this client are supported by your server.I have tried changing to some outgoing ports to no avail.
I have a new Plesk 11.0.9. #34 server with Centos 6.3 64bit.
I made a few changes in order to be PCI Compliant.
I created a domain and try to send email with no luck.
----------Maillog------------ Jan 24 16:01:28 server7 pop3d-ssl: Connection, ip=[::ffff:X.X.X.X] Jan 24 16:01:34 server7 pop3d-ssl: IMAP connect from @ [::ffff:X.X.X.X]ERR: LOGIN FAILED, ip=[::ffff:X.X.X.X] Jan 24 16:01:34 server7 pop3d-ssl: Unexpected SSL connection shutdown. Jan 24 16:01:48 server7 pop3d-ssl: Connection, ip=[::ffff:X.X.X.X]
[Code] ....
As you can see from the logs, the pop/imap connection is successful. I login to webmail with the username/password successfully. I can't send from Outlook/thunderbird etc.
Tried to rebuild emails with /usr/local/psa/admin/sbin/mchk --with-spam but no luck.
Lately I've been spending a lot of time grok'ing the Postfix logfile (i.e., /usr/local/psa/var/log/maillog) and I've been noticing a lot of authentication failures (and even one successful break-in).
Most entries are just a simple pair of log entries that includes the source IP address and then the details of the mailbox name, like this one:
Code: Aug 12 08:08:18 www postfix/smtpd[4805]: warning: unknown[162.255.86.250]: SASL LOGIN authentication failed: authentication failure Aug 12 08:08:20 www plesk_saslauthd[4434]: failed mail authenticatication attempt for user 'media@example.com' (password len=6)
[Code]....
How are these entries generated? i.e., Why mailbox name given right away some times (like the first example) while - other times - the account name isn't displayed for several seconds - almost ninety seconds in the second example?
Two days ago we have upgrade a Plesk Panel 11.5 to 12.0.18. It have been working properly until today. Lots of mailboxes doesn't work with the error
Jun 24 13:30:12 hosting2 plesk_saslauthd[19704]: No such user 'mailbox@domain.tld' in mail authorization database Jun 24 13:30:12 hosting2 plesk_saslauthd[19704]: failed mail authenticatication attempt for user 'mailbox@domain.tld' (password len=10)
The /usr/local/psa/admin/bin/mail_auth_view show only a few mailboxes. The /usr/local/psa/admin/sbin/mchk --with-spam does´t fix the problem.
If we change the password of one of the crashed mailbox, it works until the /usr/local/psa/admin/sbin/mchk command is executed.
If we try to clear a new mailbox in one of the domains that doesn't work, we adquire the error "mailmng-outgoing failed"...
I'm currently experiencing a lot of problems, using Horde. Users are not able to log-in due to this error:
Code:
2014-10-09T10:00:54+02:00 EMERG: HORDE Uncaught exception 'Horde_Exception_PushApp' with message 'User xxx@yyy.tld is not authorized for Horde.' in /usr/share/psa-pear/pear/php/Horde/Registry.php:1555 Stack trace: #0 /usr/share/psa-pear/pear/php/Horde/Registry.php(1198): Horde_Registry->pushApp('horde', Array)
[Code] .....
I've already tried re-installing Horde, but without success.
There's an article in your KB, but `/var/lib/php/session` does not exist and `/var/lib/php5/sessions` has the required perms.
I've also tried to set session.save_path to `/var/lib/php5/sessions` in `/etc/psa-webmail/horde/horde/php.ini` and after a restart, sessions are written into that directory. But the problem still exists.
Code: _b|i:1412842564;_r|i:1412864164;horde|a:25:{s:11:"auth/authId";s:13:" xxx@yyy.tld";s:12:"auth/browser";s:110:" Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.101 Safari/537.36";s:16:"auth/credentials";s:4:" imp";s:15:"auth/remoteAddr";s:15:" my.ip.addr.ess";s:11:"auth/userId";s:13:"
I have used plesk 11.5 and never had problem before. I installed Plesk 12 and Migrated sites + created new email to test as well. When I go to webmail webmail.domain.com
I get the login screen from round cube which i want.
Then I enter login + password and I get 500 Internal Server Error.
I am having trouble with setting up an email account to set up the email I go to Mail > Create Email Address > and enter email address (info@example.com) and check the "access to control panel" and create a password and also check "mailbox" .
But in the email client, when I go to use SMTP and I enter the following info:
- SMTP Server: example.com - username: info@example.com - password: password I created above - port 25 - user TLS
I get this error: Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information.
Plesk Panel, 11.0.9, #61, Windows 2008 R2 SP1, x64
PROBLEM: With reports configured to send out to an email address local on the Windows server configured through PLESK, if local relay isn't enabled at 127.0.0.1 on the SmarterMail server, the reports are never delivered.
- server is [domainx].com - email to receive reports from PLESK is plesk444@[domainx].com -this email address is able to send and receive internally or externally to and from any client w/ SMTP auth enabled.
If SmarterMail is configured with SMTP Authentication Bypass for 127.0.0.1, we get the scheduled report emails as we should. Without the SMTP Authentication Bypass enabled, none of the clients or administrators get any reports or notifications at all.
QUESTION: How can I configure PLESK Panel 11 itself to use that SMTP Authentication to send those reports out? --is there a configuration file or registry value I can add or modify?
My plesk version is 12.0.18.When I try to install wordpress I had this error:Internal error: Failed to parse metadata...MessageFailed to parse metadata...File aps_php.php Line10024.
I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?
When trying to change the hosting type of a subscription, from website to forwarding or none, that was created before I removed tomcat from the server, I get the error: "Error: tomcatmng failed:".
For subscriptions that where created after I removed the tomcat package (with the updates and upgrades manager/product installer) hosting type changing is no problem.
Since Microupdate 11.0.9 #52/#53 I get the following error from my scheduled backup:
<description>Failed to pack files back__domainname_mn_1306110314 in /var/lib/psa/dumps/xy/clients/xy/domains/domainname [ 945838637056 bytes free of 980876906496 bytes total on mount point 0]</description>
Some related problems have already been discussed here in the forum (e.g.: [URL] .... or this one: [URL] ...., but it all did not quite match with my problem.
Recently we had to rollback the Plesk database and Plesk version files to their pre-upgrade state, and rerun the upgrade procedure as it is described in the knowledge base [URL] ..... The update process then worked smoothly and we are now using the newest version 12.0.18 on CentOS 6 with the newest microupdates 1200150615.10.
But right after this update procedure we are not able to access some domains with the filemanager anymore. The browser shows the following error message:
Internal error: filemng: opendir failed: Permission denied System error 13: Permission denied Message filemng: opendir failed: Permission denied System error 13: Permission denied File Agent.php Line 243 Type PleskUtilExceptio
The logfile: /usr/local/psa/admin/logs/panel.log is a bit more detailed
[URL] ....
What I did so far was the following:
1.) I checked out the knowledge base, specifically this entry was worth looking at. But /usr/local/psa/bin/repair --restore-vhosts-permissions didn't solve the problem. 2.) I found a similar problem in the discussion board but the approaches they took weren't successful in my case.
Due to the fact that the file manager worked before the rollback of the database and the major upgrade, I think there might be a connection.
From my point of view the permission settings should be right. Other domains using exactly the same permissions and they are working fine.
# ll /var/www/vhosts/system/domain.com/ total 20K drwxr-x--- 2 root psaserv 4,0K 24. Jun 02:13 conf drwxr-xr-x 2 root root 4,0K 8. Jan 2014 etc drwx------ 2 psaadm root 4,0K 24. Jun 03:43 logs
I am not able to take backups of the content of the server. This is the error I get:
Error: Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1022.
Error: The dump have been invalidated by check-dump operation
I want to remove my authentication popup which is getting when login through webmail like (www.mydomain.com/webmail) and you can see in an attachment .
We have more than 10 domains on the same webspace, sharing the same document root. When we try to add a new domain on the same web space (sharing the same document root) Plesk takes a long time to create it (about 10 minutes). While domain creation, all the other domains sharing the same document root and web space get an authentication error. When Plesk finishes, all domains work again.
I use Exim + Dovecot for my mail server. We can get mails through pop3 protocol without a problem, but when we try to send mails, exim does not permit relay. My passwords are stored in a mysql database for dovecot. Is it possible for exim to do authentication based on that? If it will be easier, i can create a text file with md5 passwords on it for my users.
