Plesk 12.x / Windows :: Error - Failed To Perform IDN Conversion From UTF-8 Name 0

May 7, 2015

I am using the plesk 12 (Web Host Edition) with admin account. I need to configure file sharing in the plesk.

I referred this LINK

I filled up all required field in File Sharing Settings and Click "OK" button.

This error message,

(Error: Failed to perform IDN conversion from UTF-8 name '0') is shown.

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Plesk 11.x / Windows :: FTP Backup Failed - CURL Timeout Error

May 28, 2014

I'm having this issue when trying to set automatic backups to a separate server:

Cannot export dump file 'Friday_02_05_14_info_1405020913.xml' to 'ftp://Scott@00.000.000.00/Backup/'
[Transport error: unable to send directory to repository: Transport error: unable to put local file D:PleskPrivateTemp/repo_transport_tmp_01cf65e52b9bf130friday_02_05_14_1405020913.zip to friday_02_05_14_1405020913.zip: Curl error: Timeout was reached]Click to expand...

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Plesk 12.x / Windows :: Internal Error When Removing Domain - Failed To Parse Response

Jan 23, 2015

I am using plesk panel 12.0 when i try to remove domain i get this error :

Internal error: Failed to parse response. Reason: Failed to read data from stream Process output:

MessageFailed to parse response. Reason: Failed to read data from stream Process output:

File : Domain.php
Line :393
Type :Smb_Exception

I even tried with command line utility...

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Plesk 12.x / Windows :: Vhostmng Failed - (Error Code 5) At Retrieve Attributes For File Or Directory

Aug 2, 2014

I am trying to create a new domain and I am getting this error

Error: vhostmng failed: Access is denied. (Error code 5) at retrieves attributes for file or directory D:PleskVHOSTS
s1.caboodledns.com
achaelwillment.com
(Error code 1)

I have done permission repairs via the plesk tool on the server but I still get this error. What user needs what permissions to fix this?

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FFmpeg Server-side Conversion Without The Php Script, And Lossless Conversion Quality

Aug 16, 2007

Prior to installing FFmpeg and its dependencies, I want to know about FFmpeg server-side conversion without the php script. Does it require those php scripts in the first place or I can just run an ssh command?

Also, does this FFmpeg have a configuration file in which you can set the quality of the converted .fla videos?

How about a lossless quality conversion and keeping the size proportion of the video the same?

Meaning, for example, from .avi to .fla without sacrificing/loosing the quality much or noticeably.

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Error: Couldn't Perform Authentication. AuthType Not Set!:

Oct 26, 2009

The domain is very new, and only known to me. it has http authetnication setup so you'd have to know the username and password to login to access the site.

[Sun Oct 25 17:37:38 2009] [crit] [client 88.191.76.63] configuration error: couldn't perform authentication. AuthType not set!:
/phpmyadmin/scripts/setup.php
[Sun Oct 25 18:57:47 2009] [error] [client 96.9.152.120] client sent HTTP/1.1 request without hostname (see RFC2616 section 14.23):
/w00tw00t.at.ISC.SANS.DFind:)

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Plesk 12.x / Linux :: Migration Failed - Error Message

Jul 16, 2014

I am getting the following error message when I try to migrate sites from an old server to a new server.:

PHP Notice: Trying to get property of non-object; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 173
PHP Notice: Undefined index: 192.168.100.25; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 180

[Code] ....

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Plesk 11.x / Windows :: Update Failed 11.5.30?

Feb 19, 2014

I've tried to upgrade directly via Plesk Panel under Add or Remove Components but I get:

ERR_SSL_PROTOCOL_ERRORClick to expand...

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Plesk 12.x / Linux :: Internal Error - Failed To Parse Metadata

Oct 28, 2014

My plesk version is 12.0.18.When I try to install wordpress I had this error:Internal error: Failed to parse metadata...MessageFailed to parse metadata...File aps_php.php Line10024.

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Plesk 12.x / Linux :: Email Error With Roundcube - Authentication Failed

Jul 10, 2014

I have a VPS with plesk 12 I created an email account with one of my domains and when I try to send emails from this account through webmal of roundcube, I get the following error.: An error has occurred! SMTP Error (250): Authentication failed.

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Plesk 11.x / Linux :: Failed To Update Panel - Error Message

Feb 10, 2015

I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?

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Plesk Automation :: Communication Error - SSH Auth Via Password Failed

Mar 3, 2015

I attached a service node to PPA using public key by following [URL] ....

But when I check tasks, Configure PA agent on node 'ip-10-0-0-24' fails with message: SSH communication error: SSH auth via password failed

I correctly configured ssh by pub keys. I can SSH into service node with ip 10.0.0.2 from PPA management node without any issue.

Licence: PPA.03119864.0000

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Plesk 12.x / Linux :: Webmail SMTP Error (250) Authentication Failed

Jun 25, 2014

installed on CentOS 6 and Plesk Version 12.0.18.

I initially had trouble where everytime i tried to load webmail.domain.tld i would have a DNS error, I've resolved this by correcting the DNS settings on my domain and now i can login to the webmail and recieve emails. Now, whether i use Horde or Roundcube i get this authentication error for my SMTP. I'm very new to this stuff and i'm not sure where my log files are or what the issue could be or even how to fix it.

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Plesk 11.x / Linux :: Convert Mailbox To Lowercase - Failed Error

Oct 29, 2014

When running the repair function to convert mailboxes to lowercase, I immediately receive the following error:

/usr/local/psa/bin/repair --convert-mailboxes-to-lowercase
2014-10-30T00:11:09+01:00 ERR (3) [util_exec]: proc_close() failed

What does this "[util_exec]: proc_close() failed" means and how can I fix this error?

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Plesk 11.x / Windows :: Set Default Component Failed

Oct 29, 2014

i upgraded plesk few days ago to the latest version to be able to use it on my tablet.when i done so My mail enable webmail is not functioning anymore, it opens the default plesk website.i have mail enable enterprise version 6.6 licensed.i tried to rebuild i tried everything till now i tried to go to server components and try to disable the webmail and re enable it and see. so it disabled fine, when i tried to enable it gave this error: Error: Set default component failed: defpackagemng failed: Execute websrvmng --add-webmail-site --webmail=mewebmail failed with error code 1: Cannot find hosting by domain ID 47

how to get my webmail back up. an update, i have tried enabling horde first, then i tried accessing the webmail it worked with horde, then i went back to server components, when i tried enabling mailenable webmail now it didnt give the error and worked. (ONLY when horde is enabled with it) then i went back to mail settings tried to use mail enable instead of horde, now it gives service is unavailable! a complete new error. i went to iis i found that MailEnableAppPool status: stopped, i tried enabling then restart iis, once restart it gets back to disabled,

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Plesk 11.x / Windows :: Installation Of Wordpress Failed

Nov 10, 2013

I am struggling to install Wordpress. When I try I get the Error message:

Error: Installation of WordPress at http://xxx failed. Try to establish connection failed

This appears to be something simple but I don't know what I am doing wrong!

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Plesk 12.x / Windows :: Auto Update Failed

Jun 19, 2015

I received the following error regarding an auto update that ran on the server.

Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: ERROR: error during prepare patch panel-12.0.18~patch51...Failed to download the package URL.... The requested URL returned error: 500 Internal Server ErrorNot all packages were installed.Please try installing packages again later. I did verify with a web browser that I can access and download the WMIMSDNSProvider.dll file specified in the update. Is this just due to a timeout and the system retries the update? If so, how can I confirm that patch 51 got applied at some point.

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Plesk 12.x / Linux :: Error Tomcatmng Failed - Cannot Change Hosting Type

Mar 26, 2015

When trying to change the hosting type of a subscription, from website to forwarding or none, that was created before I removed tomcat from the server, I get the error: "Error: tomcatmng failed:".

For subscriptions that where created after I removed the tomcat package (with the updates and upgrades manager/product installer) hosting type changing is no problem.

Debian 7.8
Plesk version 12.0.18 Update #39

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Plesk 11.x / Linux :: Failed To Pack Files Back - Backup Error

Jun 11, 2013

Since Microupdate 11.0.9 #52/#53 I get the following error from my scheduled backup:

<description>Failed to pack files back__domainname_mn_1306110314 in /var/lib/psa/dumps/xy/clients/xy/domains/domainname [ 945838637056 bytes free of 980876906496 bytes total on mount point 0]</description>

Some related problems have already been discussed here in the forum (e.g.: [URL] .... or this one: [URL] ...., but it all did not quite match with my problem.

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Plesk 12.x / Linux :: Internal Error - Filemng Failed / Permission Denied

Jun 24, 2015

Recently we had to rollback the Plesk database and Plesk version files to their pre-upgrade state, and rerun the upgrade procedure as it is described in the knowledge base [URL] ..... The update process then worked smoothly and we are now using the newest version 12.0.18 on CentOS 6 with the newest microupdates 1200150615.10.

But right after this update procedure we are not able to access some domains with the filemanager anymore. The browser shows the following error message:

Internal error: filemng: opendir failed: Permission denied System error 13: Permission denied
Message filemng: opendir failed: Permission denied System error 13: Permission denied
File Agent.php
Line 243
Type PleskUtilExceptio

The logfile: /usr/local/psa/admin/logs/panel.log is a bit more detailed

[URL] ....

What I did so far was the following:

1.) I checked out the knowledge base, specifically this entry was worth looking at. But /usr/local/psa/bin/repair --restore-vhosts-permissions didn't solve the problem.
2.) I found a similar problem in the discussion board but the approaches they took weren't successful in my case.

Due to the fact that the file manager worked before the rollback of the database and the major upgrade, I think there might be a connection.

From my point of view the permission settings should be right. Other domains using exactly the same permissions and they are working fine.

# ll /var/www/vhosts/system/domain.com/
total 20K
drwxr-x--- 2 root psaserv 4,0K 24. Jun 02:13 conf
drwxr-xr-x 2 root root 4,0K 8. Jan 2014 etc
drwx------ 2 psaadm root 4,0K 24. Jun 03:43 logs

[Code] ....

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Plesk 12.x / Windows :: Restoration Failed From 11.5 To Destination Server

Nov 25, 2014

We tried to restore the backup from source server 11.5 to destination server 12.0 , while uploading backup file to server repository & restoring it throws below error:

Internal error.The page cannot be displayed because an internal server error has occurred.

Error: Unable to upload the backup file (backup_nov23_******.com_info_1411230058.xml.zip). The file was modified, corrupted, created on another server or in an older Plesk version that does not support signing of backups. If you trust this backup, then select the "Upload backup files without valid signatures" option and repeat uploading.

Warning: The uploaded backup file (backup_nov23_**********.com_info_1411230058.xml.zip) was modified, corrupted, created on another server or in an older Plesk version that does not support signing of backups. Before restoring data from this backup file, make sure you can trust the source of this file.

We have excluded Plesk files from Antivirus as well but still we are facing the same error.

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Plesk 12.x / Windows :: Restoring Backup From DropBox Failed

Dec 17, 2014

I tried to import / restore a backup from dropbox but it was unsuccessful,

Restoration of the backup","status":Failed to Execute: "C:Program Files (x86)ParallelsPleskinpleskrestore.exe" --restore "C:Program Files (x86)ParallelsPleskvarmodulesdropbox-backupdomain.tld.tar" -level domains -filter list:domain.tld

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Plesk 12.x / Windows :: Backup Restore - Options Failed

May 26, 2015

I make full backup from my Plesk 11 server and Copy All files over %plesk_dir%/Backup to New server. When I tried to restore them I received this error !

Warning:reseller "banipersia"
Failed deployment of domain baqdad.com
Warning:
Execution of "C:Program Files (x86)ParallelsPleskbindomain.exe" --create baqdad.com -owner "" -do-not-apply-skeleton -notify false -guid D854C8FC-19DE-4256-A172-888155D012A9 -vendor-guid 194764FD-2B44-4F82-BA33-988DFF49FCFE -creation-date 2013-05-23 -ip 78.138.101.47 -ignore-nonexistent-options failed with return code 1.
Stderr is
Wrong syntax for command's '-owner' parameter. '' does not match the pattern '/^[^s]{1,255}$/'.

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Plesk 12.x / Windows :: Operation Failed - Access Is Denied

Apr 6, 2015

Login Plesk 12 In Error :

Operation failed
The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support.

Error show :
Access is denied.
---------------------- Debug Info -------------------------------
Windows 2012 and Mssql 2012 .

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Plesk 11.x / Linux :: Error On Upgrade - Yum Utility Failed To Install Required Packages

Jun 23, 2014

I am trying to upgrade my Plesk 11.5.30 install to 12.x but I keep getting an error:

Exception: Failed to solve dependencies:
php-devel-5.4.29-35.el6.art.x86_64 requires php-cli(x86-64) = 5.4.29-35.el6.art
Error: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

I have run the boostrapper repair but the error remains.

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Plesk 12.x / Linux :: No Backup / Runtime Error / Check Dump Failed With Code 1

Apr 3, 2015

I have a new installation of Plesk 12.0.18 on CentOS 6.6.This is the text from the server information page in Plesk:

Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
CentOS 6.6 (Final)

I am not able to take backups of the content of the server. This is the error I get:

Error:
Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1022.

Error:
The dump have been invalidated by check-dump operation

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Plesk 12.x / Windows :: When Try To Create New Signature / Add Protected Directory Failed

Jul 4, 2014

I have this big problem, when I try to create a new signature, it returns me this error (ProtDir_IIS :: update () failed: Add Protected Directory failed: columns SiteId, path are not unique (Error code 1)).

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Plesk 12.x / Windows :: Test Database Server Connection Failed

Feb 3, 2015

WINDOWS SERVER Plesk Panel version 12.0.18

Error: Test the database server connection failed:

mysqlnd cannot connect to MySQL 4.1+ using the old insecure authentication. Please use an administration tool to reset your password with the command SET PASSWORD = PASSWORD('your_existing_password'). This will store a new, and more secure, hash value in mysql.user. If this user is used in other scripts executed by PHP 5.2 or earlier you might need to remove the old-passwords flag from your my.cnf file

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Plesk 11.x / Windows :: Import MySQL - Database Failed After Upgrade

Aug 13, 2013

Since we upgraded to Plesk 11.5 or (I'm not shure) the last Update 12, user can not import MySQL-Databases anymore.

If the user open phpMyAdmin for import and select the database and click on Ok, phpMyAdmin does nothing.

I heard that could be a problem with JQUERY and I checked the files in ParallelsadminhtdocsdomainsdatabasesphpMyAdminjsjquery and all files seems to be there.

Only if I check the source of the phpMyAdmin Import-Website it seems, there is a problem with jquery-1.6.2+fix-9521.js.

But how I can fix this problem for all Windows-Servers.

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Plesk 12.x / Windows :: Installation Of Package Failed With Code 1603

Jul 9, 2015

I was trying to install Plesk on my Windows Server 2012 Standard, but it failed. It says:

" Failed to install 'C:ParallelsInstallerparallelsPANEL-WIN_12.0.18dist-msi-Microsoft-2003-i386plesk-site.msi':"

Error: The installation of the package 'plesk-site' failed with code 1603. (install: installing Parallels Panel WebSite...)
Please contact Support.

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