Plesk 12.x / Linux :: Internal Error - Filemng Failed / Permission Denied
Jun 24, 2015
Recently we had to rollback the Plesk database and Plesk version files to their pre-upgrade state, and rerun the upgrade procedure as it is described in the knowledge base [URL] ..... The update process then worked smoothly and we are now using the newest version 12.0.18 on CentOS 6 with the newest microupdates 1200150615.10.
But right after this update procedure we are not able to access some domains with the filemanager anymore. The browser shows the following error message:
Internal error: filemng: opendir failed: Permission denied System error 13: Permission denied
Message filemng: opendir failed: Permission denied System error 13: Permission denied
File Agent.php
Line 243
Type PleskUtilExceptio
The logfile: /usr/local/psa/admin/logs/panel.log is a bit more detailed
[URL] ....
What I did so far was the following:
1.) I checked out the knowledge base, specifically this entry was worth looking at. But /usr/local/psa/bin/repair --restore-vhosts-permissions didn't solve the problem.
2.) I found a similar problem in the discussion board but the approaches they took weren't successful in my case.
Due to the fact that the file manager worked before the rollback of the database and the major upgrade, I think there might be a connection.
From my point of view the permission settings should be right. Other domains using exactly the same permissions and they are working fine.
# ll /var/www/vhosts/system/domain.com/
total 20K
drwxr-x--- 2 root psaserv 4,0K 24. Jun 02:13 conf
drwxr-xr-x 2 root root 4,0K 8. Jan 2014 etc
drwx------ 2 psaadm root 4,0K 24. Jun 03:43 logs
[Code] ....
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Sep 8, 2014
We have a little issue with the API, when we want to add an subscription, then we became "Error: Permission denied. (1006)" - but the subscription was added. The status Icon of the Subscription is a "!" and they say (tooltip), that the Plan wasn't correctly synchronized, but we don't use a Plan for this. The Reseller has all rights, there are now limits.
I have test this with the following Code:
Code:
<packet version="1.6.3.0"><webspace><add><gen_setup><name>plesk-test.de</name><owner-login>123login!</owner-login><htype>vrt_hst</htype><ip_address>127.0.0.1</ip_address></gen_setup><hosting><vrt_hst><property><name>ftp_login</name><value>blubb</value></property><property><name>ftp_password</name><value>blubb123</value></property><ip_address>127.0.0.1</ip_address></vrt_hst></hosting><limits><limit><name>disk_space</name><value>1000</value></limit></limits></add></webspace></packet>
For the execution is used the SDK from [URL] ....
I don't know when we had this problem the first time, but i know that if had worked in Plesk 12 correctly - i think the problem came up with the last 4 - 6 MU.
We actually have Plesk 12.0.18 Update #16 and running it on Debian 6.0.9.
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Jan 5, 2015
This is a fresh plesk12 installation on a kvm vps on centos 6.6
We used the migration and transfer tool to copy data from another server. After the full migration without changing any setting from the configuration files, any mail account hosted on this server cannot receive emails.
Here is the error from the log file:
Jan 5 14:58:16 postfix/pipe[10082]: 9B1651C296D: to=<user@mydomain.com>, relay=plesk_virtual, delay=312, delays=312/0.03/0/0.16, dsn=4.3.0, status=deferred (temporary failure. Command output: pipe: fatal: pipe_command: execvp /usr/lib64/plesk-9.0/postfix-local: Permission denied )
Same error using either webmail or mail client. I have also tried to change from postfix to qmail and vice versa but without any success...
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May 5, 2015
Not sure what is going on with Plesk.. I've modified and saved a specific service plan with the session.save_path to have a location by default to be /tmp/ and for some reason it isn't changing all customers accounts with the modified settings of the location to be /tmp/. In order to resolve the issue, I'd have to manually change the "default" option on each websites php settings session.save_path to /tmp/ instead of Plesk syncing the correct settings based on the modification. Because of so, I am receiving the following error below on a customers website below:
Warning: Unknown: open(/var/lib/php/session/sess_f9bffgv0ddrjo9geb6frhut5d7, O_RDWR) failed: Permission denied (13) in Unknown on line 0 Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php/session) in Unknown on line 0
After making changes, I've tried the following in command line:
service php-fpm restart
service httpd restart
service psa restart
None which have resolved the issue.
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Mar 19, 2014
I'm trying to upload backup ms sql server file. But the Control panel tells me error: "Error: copy_file failed: filemng cp failed:"
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Oct 28, 2014
My plesk version is 12.0.18.When I try to install wordpress I had this error:Internal error: Failed to parse metadata...MessageFailed to parse metadata...File aps_php.php Line10024.
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Feb 15, 2015
SOCentOS 6.6 (Final)
Plesk12.0.18 Actualización #35
I can not sign with any FTP account.
/var/log/messages:
FTP session opened.
unable to open TransferLog '/usr/local/psa/var/log/xferlog': Too many levels of symbolic links
chroot to '/var/www/vhosts/domain.com' failed for user 'user': Permission denied
error: unable to set DefaultRoot directory
FTP session closed.
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Feb 12, 2015
Mail isn't leaving the queue, it's returning this error
Feb 12 23:12:01 XXXX postfix-local[64360]: System error .qmail: Permission denied
Feb 12 23:12:01 XXXX postfix-local[64360]: Wrong permissions for .qmail
All the files within /var/qmail/ are set to the user and group "popuser", and have the nessacery rwx permissions for the user/group.
The OS is CentOS.
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Feb 17, 2015
Since the plesk installation by my hoster did not include a mail server, I installed postfix and dovecot from the upgrades menu, followed the steps at [URL] .... and ran mchk to add the mail settings option to my domain. However, when I click on it, I receive the error "Warning: Permission denied." and stay on the domain overview. There is no error logged in var/log/sw-cp-server/error_log, /var/log/sw-cp-server/sw-engine.log or /usr/local/psa/admin/logs/panel.log.
I also tried "plesk bin mail --create foo@my.tld -mbox_quota 1M", but then I receive the error
Code:
ERR [util_exec] proc_close() failed
mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL
System: OpenSuse 13.1 (x64)
Plesk version: 12.0.18 Update #35
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Mar 20, 2015
Centos 7, Plesk 12
Problem:
PHP-FPM support for nginx will not start when attempted in Tools & Settings > Services Management
Check error log:
#tail /var/log/php-fpm/error.log
ERROR: unable to bind listening socket for address '/var/www/vhosts/system/domain.tld/php-fpm.sock': Permission denied (13)
Possible problem:
SELinux may be preventing it. To test this do:
#setenforce 0
Now try and start PHP-FPM support again in Tools & Settings > Services Management
If that now starts you know what the problem is. Go to "Fix" below
If it didnt work, you have a different issue. Turn SELinux back on while you figure it out:
#setenforce 1
Fix:
The following worked for me but i know very little about SELinux - corrections welcome:
## Turn SELinux to permissive
# setenforce 0
## In Plesk panel start PHP-FPM support in Tools & Settings > Services Management
[Code]....
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Jun 8, 2015
System
12.0.18 CentOS 6 1200150126.15
micro update - 48
trying to restore a backup from a different plesk 12 server but it keeps giving me this error
Internal error.
ERROR: Zend_Controller_Exception: Permission denied.#0 /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Abstract.php(191): CommonPanel_Controller_Action_Abstract->_checkForgeryProtectionToken()
#1 /usr/local/psa/admin/externals/Zend/Controller/Action.php(502): CommonPanel_Controller_Action_Abstract->preDispatch()
#2 /usr/local/psa/admin/externals/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('errorAction')
#3 /usr/local/psa/admin/externals/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#4 /usr/local/psa/admin/plib/Application/Web.php(38): Zend_Controller_Front->dispatch(NULL)
#5 /usr/local/psa/admin/htdocs/application.php(15): PleskApplication_Web->run()
#6 {main} (Broker.php:336)
The backup was saved on a personal ftp repository ...
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Jun 4, 2009
each time I try to change things on file [php.ini] using shell, I get this massage
[ Error writing /usr/local/lib/php.ini: Permission denied ]
how to change Permission for that file, and what Permissions it should be.
I have root access for the server
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Nov 7, 2008
I made a copy of my forum's root folder using SSH command: cp -r forum forum123
Then I tried to update the new (forum123) folder with the latest files from vBulletin.
And it gave me a permission denied error. For test purpose, I went to the original folder and uploaded one of the new files there and it worked flawlessly.
Why am I not able to upload files to the copied folder? I've been doing this since like for ever, this is the first time I've encountered such an error.
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Jan 23, 2015
I am using plesk panel 12.0 when i try to remove domain i get this error :
Internal error: Failed to parse response. Reason: Failed to read data from stream Process output:
MessageFailed to parse response. Reason: Failed to read data from stream Process output:
File : Domain.php
Line :393
Type :Smb_Exception
I even tried with command line utility...
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Apr 14, 2008
For one of may domains I'm receiving the following error when someone tries to send mail to it. Also I never receive the mail as it seems to just sit on the server. When the permission were changed on the file, it seemed to have changed back on its on when ever a new address is added. Any solutions?
421 fopen('users/assign') failed (#5.7.10) Permission denied
Code:
-rw------- 1 root qmail 2772 Apr 22 10:38 assign
Plesk+CentOs
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May 4, 2007
so after successfully installing and testing litespeed last night along on alternate port 1080 on my cpanel setup, I try to look at my cpanel's awstats this morning and:
Error: Couldn't open server log file "/usr/local/apache/domlogs/example.net" : Permission denied
(awstats has worked fine for 5 weeks now)
Googling for this shows other people with similar problem in the past but unfortunately no answers
I tried chmod -R 644 /usr/local/apache/domlogs
and looks like the owners are still correct
I'm at a loss and really screwed if I can't easily fix soon... any ideas?
(as a side note, litespeed has stopped working properly too but I've killed it for now)
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May 8, 2009
I have set up my Virtual Private Server and uploaded all my site's files to /var/www folder. Before that, there was an old simple 'index.html' file
Code:
<html>
<head>
<title>INDEX</title>
</head>
<body>
<h1>IT WORKS!!!!</h1>
</body>
</html>
and when I typed the address www.mydomain.com it displayed correctly. Then I deleted this html and uploaded my files through FTP and now the browser says :
Code:
Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0
Fatal error: Unknown: Failed opening required '/var/www/index.php' (include_path='.:/usr/share/php:/usr/share/pear') in Unknown on line 0
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Jul 20, 2015
Some of my websites show the following error when trying to use _any_ of the Plesk-supplied PHP packages instead of the default PHP CentOS/atomic package:
Code:
Unknown: open(/var/lib/php/session/sess_xxxxxxxxxxxx, O_RDWR) failed: Permission denied (13) in Unknown on line 0
This is a fresh install of Plesk 12 MU55 on CentOS 6.6.
Same thing happens with Plesk 12.5 Preview on CentOS 7.1
...as soon as I select any of the Plesk-supplied packages (PHP 5.4 - 5.6) with FastCGI, the error appears.
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Dec 19, 2014
Trying to access any APS installed in Plesk i obtain this error: Internal error: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.The error panel.log:
[19-Dec-2014 13:17:19 Europe/Berlin] Exception: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.
file: /usr/share/aps_php/aps_php.php
line: 12519
[code]....
This post change the error, but i think that is not the correct way: [URL] ..... Any way to reinstall/regenerate APS database and anything related with it?
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Oct 31, 2014
I'm trying to migrate a Plesk 9.5 to a Plesk 12 via the tools.
I tested some domains before doing he whole but I have a "big" domain who make an error:
ERROR: Call to a member function updateUser() on a non-object (Abstract.php:930)
I already checked on google, tested the solution but each time I do the migration, it crash again...
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Oct 18, 2014
Upgraded Plesk 11.5 to 12, enabled rouncube and got an Internal server error when trying to load webmail.domain.com
In /var/log/plesk-roundcube/errors found an error:
PHP Warning: system() has been disabled for security reasons in /usr/share/psa-roundcube/bin/update.sh on line 161
Changed php.ini settings, restarted apache, same internal server error, but no more errors in log.
Tried /usr/share/psa-roundcube/bin/update.sh
Got errors:
WARNING: File type detection doesn`t work properly!
Please check the 'mime_magic' config option or the finfo functions of PHP and run this script again.
WARNING: Mimetype to file extension mapping doesn't work properly!
Please check the 'mime_types' config option and run this script again.
Tried to reinstall roundcube in Plesk
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Jul 7, 2015
I am getting Package with UID '9f03febe-57f4-4233-ace8-23f5ce964198' not found error.
I have applied this => [URL] ...
But problem is not solved this time I am getting same error but different UID number.
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Nov 29, 2014
I have used plesk 11.5 and never had problem before. I installed Plesk 12 and Migrated sites + created new email to test as well. When I go to webmail webmail.domain.com
I get the login screen from round cube which i want.
Then I enter login + password and I get 500 Internal Server Error.
Apache Server at webmail.domaincom Port 80
It worked fine on 11.5
Linux CentOS 6.6
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Oct 29, 2014
I have experiencing strange behaviour of Plesk admin panel. Actually there were a lot of issues similar with 500 Internal Server error but mine is a bit different..
This is the log came from the '/var/log/sw-cp-server/error_log'
/bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied
Cannot find config item ["global/SERVERsocket==:8443", ".php", 0]
2014-10-29 19:38:22: (mod_fastcgi.c.1068)
[Code] ....
As you can see there is a line starts with /bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied and i tried to change this one for permission like 0755 or alternatives for a run but nothings changed. Btw i have plenty of disk space, it wasn't also the case.
I cannot even login with my domain name without 'https' and with the port 8880. It's again giving me the same issue.
BTW i want to give a little extra information; it was a long time that Plesk admin panel working but after today it's stuck in 500 Internal server error. What i tried today that to follow 'How to generate custom self-signed SSL certificates and apply it to Postfix: [URL] ....' , but after 6th step i was decied to stop because i couldnt find the root.pem file a minute and than i wanted to try on plesk and i saw the bad news I don't know it was related but i wanted to share.
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Sep 6, 2014
I experienced an issue using an external backup repository on Plesk 12.0.18 machines using ftps. The ftp server uses ftps (explicit) connections.Plesk 11.5 works fine (and ordinary ftp client like Filezilla as well), Plesk 12 throws the following error when trying to add the server via the web interface:
Code:
Curl error: Login denied
Unencrypted connections will work. Plesk 11.5 machines (with the same settings) will work.
I've analyzed the problem and got so far: The backup manager tries to connect using "regular" transfer method + ssl, not ftp-ssl explicit.Is there a chance to force Plesk using explicit ftpes connections? Or is there another work around?Some additional infos about the (ftp) server: The ftp server is running ProFTP 1.3.4d, uses port 2000 for the control port and has a port range (2001 - 2100) for the passive connections.I tried to add the server using the address field of the gui IP:2000 and checkboxed "passive mode" and "ftps".
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Apr 9, 2015
Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.
Running CentOS 5.9
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Jan 5, 2015
Since the update to #30 two separate installs on Ubuntu 14.04.1 LTS I'm getting the below error :
Internal error: The directory does not exist "admin"Click to expand...
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Apr 28, 2015
To automate some tasks for some projects I'm working on, I need to be able to automatically create or delete ftp-users.
Creating and listing ftp-accounts is working great, but when it comes to deleting them I run into an internal server error. Before my script gets the response it's waiting for, the script crashes.
- When live watching the Apache error-log with 'tail -f', the terminal-session is exited with 'Killed (core dumped)'
- Apache error-log shows:
Code:
(104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: http://example.com/ftp.php?action=delete
Premature end of script headers: ftp.php, referer: http://example.com/ftp.php?action=delete
- Webbrowser shows default '500 Internal Server Error'
I have checked and changed time-out settings, but it didn't work. Error occurs a few seconds after executing, while the timeouts are set to 60 to 90 seconds.
Packet send to Plesk:
Code:
<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.6.6.0">
<ftp-user>
[Code].....
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Mar 30, 2015
When i try to restore a domain from Server Repository I am getting this strange error
Internal server error:
ERROR: Call to a member function write() on a non-object (Apache.php:821)
How could I fix it?
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Jul 17, 2015
When I change an email address on a user's account I get this error?
Code:
Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
File Agent.php
Line 243
Type PleskUtilException
Using Cloudlinux 6.6 and Plesk 12
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