Plesk 12.x / Linux :: No Backup / Runtime Error / Check Dump Failed With Code 1
Apr 3, 2015
I have a new installation of Plesk 12.0.18 on CentOS 6.6.This is the text from the server information page in Plesk:
Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
CentOS 6.6 (Final)
I am not able to take backups of the content of the server. This is the error I get:
Error:
Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1022.
Error:
The dump have been invalidated by check-dump operation
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Feb 4, 2015
I have enabled the backup rotation of some websites to my "Personal FTP Repository", the problem is that Plesk is unable to do it due this error:
Code:
Unable to rotate dump: The dump rotation is failed with code '121' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.
I read here [URL] .... that it should be solved but I have the version 12.0.18 Update #33, why does it persist?
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Jun 20, 2014
All domains were offline this morning. Plesk showed the following error message. It seems we are beta testing the software. I am on Suse 13.1, clean install.
Unable to rotate dump: The dump rotation is failed with code '1' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.
Warning: domain "abc.com"
The domain 'abc.com' may be inaccessible after backup. Please, resume it manually!
Warning: domain "abc.com"
Cannot resume domain 'abc.com' (ErrorCode: 255, STDOUT [Error:].
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Mar 5, 2015
I try to backup server and become error
Code:
# plesk bin pleskbackup server
UNIVERSAL->import is deprecated and will be removed in a future perl at (eval 13) line 3.
UNIVERSAL->import is deprecated and will be removed in a future perl at /usr/local/psa/PMM/agents/shared/IPC/Run.pm line 1060.
UNIVERSAL->import is deprecated and will be removed in a future perl at /usr/local/psa/PMM/agents/shared/IPC/Run/IO.pm line 78.
UNIVERSAL->import is deprecated and will be removed in a future perl at /usr/local/psa/PMM/agents/shared/IPC/Run/Timer.pm line 161.
Runtime error: Could not run make dump with pmmcli[Illegal seek]
Code:
# /usr/local/psa/admin/sbin/pmmcli
Traceback (most recent call last):
File "/usr/local/psa/admin/sbin/pmmcli", line 5, in <module>
import pmmcli
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 21, in <module>
import pmmcli_session
File "/usr/local/psa/admin/share/pmmcli/pmmcli_session.py", line 15, in <module>
import pmm_migration_handler
File "/usr/local/psa/admin/share/pmmcli/pmm_migration_handler.py", line 16, in <module>
import migration_handler
ImportError: Bad magic number in /usr/local/psa/admin/share/migration-handler/migration_handler.pyc
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Jun 20, 2014
Ii got the following error during automatic Backup:
Unable to rotate dump: The dump rotation is failed with code '1' at /opt/psa/admin/bin/plesk_agent_manager line 1041.
I used Plesk Version 12.0.18. The Backup is created, but i following this error Message.
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Dec 12, 2014
On our Centos 6.5 Vps with Plesk 12.0.18 the scheduled backup to a personal repository ftp fails every time with this error:
ERROR: () Unable to rotate dump: The dump rotation is failed with code '126' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.
ERROR: () Can't upload file 'clients/vorrei-cloud/domains/vorrei.org/backup_vorrei.org_info_1412130307.xml' to ftp. Error code: 1
On the target server there are nothing.
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Jul 30, 2014
a Backup from Plesk 11.0.9 last MU installed to Plesk 12.0.18 last MU installed brings a lot of:
Database:
<message code="FailedDatabaseUserDeployment" severity="warning" id="160ffa07-4a78-400b-88f9-8a4292b78c30">
<description>Failed deployment of database user phpbb of database usr_web2_3</description>
<message code="ExecCmd::ExFailed" severity="warning" id="f5e9a089-a046-4937-8fe0-bbaee9e61b7b">
[Code]....
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Jun 11, 2013
Since Microupdate 11.0.9 #52/#53 I get the following error from my scheduled backup:
<description>Failed to pack files back__domainname_mn_1306110314 in /var/lib/psa/dumps/xy/clients/xy/domains/domainname [ 945838637056 bytes free of 980876906496 bytes total on mount point 0]</description>
Some related problems have already been discussed here in the forum (e.g.: [URL] .... or this one: [URL] ...., but it all did not quite match with my problem.
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Feb 2, 2015
After successful creation of a full backup, pmm-ras hangs forever (100% CPU) while trying to export the dump to FTP. I have two identical Plesk 12.0.18 installations and this happens only on one of them.
I see the following in /opt/psa/PMM/sessions/*/.stderr:
Use of uninitialized value in numeric eq (==) at /opt/psa/admin/bin/plesk_agent_manager line 827.
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Oct 24, 2014
Beginning with today, all Backups to FTP repository failed. Even updates being started manually fail.
FTP Space is not full, there are still app. 400GB free space left.
I was also able to do a ftp upload on terminal using ftp client.
Server is accessible, credentials are right, but backup fails.
Why backup stops working after having done login.
This are the last few lines of the current psadump.log (removed server url and username):
[2014-10-24 13:38:46.754|17907] INFO: Repository 'ftps://[XXX]//as/': Initializing...
[2014-10-24 13:38:46.754|17907] INFO: Transport: Get repository transport ftps://[XXX]//as/
[2014-10-24 13:38:46.754|17907] INFO: Transport: Init credentials for user '[XXX]'
[2014-10-24 13:38:46.756|17907] INFO: Repository 'ftps://[XXX]//as/': Initialized
[2014-10-24 13:38:46.758|17907] INFO: pmm-ras finished. Exit code: 1
==============================
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Jul 7, 2014
I have the last update (#6) but i have this message when i try to make a backup.
Error:
Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /opt/psa/admin/bin/plesk_agent_manager line 1022.
Error:
The dump have been invalidated by check-dump operation
What is this?
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Aug 2, 2014
I am trying to create a new domain and I am getting this error
Error: vhostmng failed: Access is denied. (Error code 5) at retrieves attributes for file or directory D:PleskVHOSTS
s1.caboodledns.com
achaelwillment.com
(Error code 1)
I have done permission repairs via the plesk tool on the server but I still get this error. What user needs what permissions to fix this?
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May 26, 2015
under Plesk 12.0.18 PHPMyAdmin is failing to import a 3 MB SQL dump of a simple Joomla website. "Error 505 Bad Gateway", it says.It happens with other dumps too, some as small as ~500 KB. The format (SQL or ZIP) of the file uploaded doesn't seem to matter, because the upload itself seems to work; it seems it's the post-processing what is raising the error.
The funny thing is that the import itself seems to work (the contents of the SQL dump are imported), but the error message appears and causes confusion and support requests from our clients./var/log/sw-cp-server/error_log says:
2015/05/15 03:19:31 [error] 10215#0: *5 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: XX.XX. XXX. XXX, server: , request: "POST /domains/databases/phpMyAdmin/import.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxx. xxxxxxx.com:8443", referrer: URL.....To me it sounds like a timeout.
This seems to be a "popular" error among Plesk users, and I have tried this, this and this with no luck.
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Apr 11, 2009
An error occurred during a connection to site.com.
SSL received a record that exceeded the maximum permissible length.
(Error code: ssl_error_rx_record_too_long)
The page you are trying to view can not be shown because the authenticity of the received data could not be verified.
I'm not sure on how to fix this. Running CPanel.
I can access WHM/CPanel fine on SSL from the main IP. Just not any of the sites or CPanel from the other IPs.
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May 28, 2014
I'm having this issue when trying to set automatic backups to a separate server:
Cannot export dump file 'Friday_02_05_14_info_1405020913.xml' to 'ftp://Scott@00.000.000.00/Backup/'
[Transport error: unable to send directory to repository: Transport error: unable to put local file D:PleskPrivateTemp/repo_transport_tmp_01cf65e52b9bf130friday_02_05_14_1405020913.zip to friday_02_05_14_1405020913.zip: Curl error: Timeout was reached]Click to expand...
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Jul 5, 2015
I'm trying to recover a 8 Gb backup via Ftp as you can see in the attach 2.png.
Ftp begins recovering correctly and after 1,5 or 2 Gb aprox, PLEX shows a message like attach 1.png.
I translate the message: "Operation is taking too long..."
After error message, we can see Ftp working till the end but after that there is nothing restored.
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Sep 25, 2012
I have an issue on a Plesk 11 Installation
Every time a backup task finishes (full server or a single domain) i get the following error:
The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support.
Unable to find Backup dump object
---------------------- Debug Info -------------------------------
0: backup.abstract-repository.item.php:63
__backup__abstract_repository__item->getDump()
1: backup.abstract-repository.item.restore.php:38
__backup__abstract_repository__item__restore->accessItem(string 'GET', NULL null)
2: UIPointer.php:600
UIPointer->access(string 'GET')
3: plesk.php:50Click to expand...
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Dec 21, 2013
I keep getting this warning on one of my domains.
I was running on a Ubuntu 10.04 LTS VPS and had this error too, then yesterday imported the domain from the old VPS to our new Plesk Server (Ubuntu 12.04.3 LTS) and I still get this error on this one domain.
This is the error in question...
Warning:hosting "mydomain.tld"
Failed to pack files Backup_mydomain.tld_user-data_1311120042 in /var/lib/psa/dumps/domains/mydomain.tld [ 49562925056 bytes free of 53687091200 bytes total on mount point 0]
Warning:hosting "mydomain.tld"
For security reason backup is performed on behalf of subscription system user. System user has no read access to backup file.Click to expand...
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Feb 19, 2015
My OS is CentOS 5.8.
Plesk is 11.0.9.
Having problems with failed daily domain backups. All databases that have been created by Plesk cannot be backed up, thus backup fails with the following message:
<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error" log-location="/usr/local/psa/PMM/sessions/2015-02-19-044701.875/migration.result">
[Code]...
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Jul 16, 2014
I am getting the following error message when I try to migrate sites from an old server to a new server.:
PHP Notice: Trying to get property of non-object; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 173
PHP Notice: Undefined index: 192.168.100.25; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 180
[Code] ....
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Jul 9, 2015
I was trying to install Plesk on my Windows Server 2012 Standard, but it failed. It says:
" Failed to install 'C:ParallelsInstallerparallelsPANEL-WIN_12.0.18dist-msi-Microsoft-2003-i386plesk-site.msi':"
Error: The installation of the package 'plesk-site' failed with code 1603. (install: installing Parallels Panel WebSite...)
Please contact Support.
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Mar 19, 2014
I'm trying to upload backup ms sql server file. But the Control panel tells me error: "Error: copy_file failed: filemng cp failed:"
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Oct 28, 2014
My plesk version is 12.0.18.When I try to install wordpress I had this error:Internal error: Failed to parse metadata...MessageFailed to parse metadata...File aps_php.php Line10024.
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Jul 10, 2014
I have a VPS with plesk 12 I created an email account with one of my domains and when I try to send emails from this account through webmal of roundcube, I get the following error.: An error has occurred! SMTP Error (250): Authentication failed.
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Feb 10, 2015
I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?
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Jun 25, 2014
installed on CentOS 6 and Plesk Version 12.0.18.
I initially had trouble where everytime i tried to load webmail.domain.tld i would have a DNS error, I've resolved this by correcting the DNS settings on my domain and now i can login to the webmail and recieve emails. Now, whether i use Horde or Roundcube i get this authentication error for my SMTP. I'm very new to this stuff and i'm not sure where my log files are or what the issue could be or even how to fix it.
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Oct 29, 2014
When running the repair function to convert mailboxes to lowercase, I immediately receive the following error:
/usr/local/psa/bin/repair --convert-mailboxes-to-lowercase
2014-10-30T00:11:09+01:00 ERR (3) [util_exec]: proc_close() failed
What does this "[util_exec]: proc_close() failed" means and how can I fix this error?
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Mar 26, 2015
When trying to change the hosting type of a subscription, from website to forwarding or none, that was created before I removed tomcat from the server, I get the error: "Error: tomcatmng failed:".
For subscriptions that where created after I removed the tomcat package (with the updates and upgrades manager/product installer) hosting type changing is no problem.
Debian 7.8
Plesk version 12.0.18 Update #39
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Jun 24, 2015
Recently we had to rollback the Plesk database and Plesk version files to their pre-upgrade state, and rerun the upgrade procedure as it is described in the knowledge base [URL] ..... The update process then worked smoothly and we are now using the newest version 12.0.18 on CentOS 6 with the newest microupdates 1200150615.10.
But right after this update procedure we are not able to access some domains with the filemanager anymore. The browser shows the following error message:
Internal error: filemng: opendir failed: Permission denied System error 13: Permission denied
Message filemng: opendir failed: Permission denied System error 13: Permission denied
File Agent.php
Line 243
Type PleskUtilExceptio
The logfile: /usr/local/psa/admin/logs/panel.log is a bit more detailed
[URL] ....
What I did so far was the following:
1.) I checked out the knowledge base, specifically this entry was worth looking at. But /usr/local/psa/bin/repair --restore-vhosts-permissions didn't solve the problem.
2.) I found a similar problem in the discussion board but the approaches they took weren't successful in my case.
Due to the fact that the file manager worked before the rollback of the database and the major upgrade, I think there might be a connection.
From my point of view the permission settings should be right. Other domains using exactly the same permissions and they are working fine.
# ll /var/www/vhosts/system/domain.com/
total 20K
drwxr-x--- 2 root psaserv 4,0K 24. Jun 02:13 conf
drwxr-xr-x 2 root root 4,0K 8. Jan 2014 etc
drwx------ 2 psaadm root 4,0K 24. Jun 03:43 logs
[Code] ....
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Jun 23, 2014
I am trying to upgrade my Plesk 11.5.30 install to 12.x but I keep getting an error:
Exception: Failed to solve dependencies:
php-devel-5.4.29-35.el6.art.x86_64 requires php-cli(x86-64) = 5.4.29-35.el6.art
Error: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
I have run the boostrapper repair but the error remains.
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