Plesk 12.x / Linux :: Error Tomcatmng Failed - Cannot Change Hosting Type

Mar 26, 2015

When trying to change the hosting type of a subscription, from website to forwarding or none, that was created before I removed tomcat from the server, I get the error: "Error: tomcatmng failed:".

For subscriptions that where created after I removed the tomcat package (with the updates and upgrades manager/product installer) hosting type changing is no problem.

Debian 7.8
Plesk version 12.0.18 Update #39

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Plesk 12.x / Linux :: Cannot Change Hosting Type For A Domain

Mar 1, 2015

I have a "little" problem. I can not change the hosting type for a domain.

There is the error:
"Internal error.
ERROR: Call to a member function getRootPath() on a non-object (Abstract.php:141)"

What am I doing wrong?

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Plesk 11.x / Linux :: Cannot Change Hosting Type Of Domains Configured In Parallels

Oct 30, 2014

I can not change "Hosting Type" of my domains configured in Parallels Plesk 11.0.9 for Linux.

I have read this kb. It is exactly the problem I have, but I have permission to create domains and still can not change the type of hosting...

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Plesk 12.x / Linux :: Error Changing Type From Forwarding To Web Hosting

Dec 6, 2014

I have installed Plesk 12.0.18 on my server and want to change the hosting-type from "Forwarding" to "Web hosting". I change the type via "Websites & Domains" view (see attachments).

After I insert username and password, I get following error message:

Some fields are empty or contain an improper value. ('home' = '')

Deleting the domain and creating it from scratch is a bad option. I would have to create all e-mail accounts and migrate the data.

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Plesk 11.x / Windows :: Cannot Set Hosting Type - Getting Error

Apr 7, 2014

When I try to set a domain's hosting type from "Forwarding" to "Website hosting" I get the following error:

Error:
Unable to start (/c ""C:Program Files (x86)ParallelsPleskadminbinusermng.exe" exist [username]")
at Plesk impersonation(PipeServer::ServerThread::runAs line 886)
at Unable to execute applicationzif_plesk_proc_open line 1274)

What I tried:
- Using different usernames;
- Checked plesksrv.exe permissions [URL] ;

And right now I'm running the PP Reconfigurator tool, option Plesk File Security, cause I think this issue is related with permissions.

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Plesk 12.x / Linux :: Domain / Subdomain - Hosting Type?

Nov 28, 2014

Following configuration given:

Abo with "domain.com" - Hosting Type - Webspace (with E-Mail Services)
Subdomain "sub.domain.com" - Hosting Type - Forward

Customer asked us to activate Forward for "domain.com "to other Domain for 2 weeks - but as soon as a Subdomain points on a Domain - I can NOT change the Hosting Type anymore ... WHY???

If I want to change Hosting Type from Hosting to Forward for some weeks - it always deletes the whole Webspace for the Domain ... ?!?

1) Why can't I change Hosting Type when a Sub-Domain is created?
2) Why can't I tell Plesk to change Hosting Type WITHOUT deleting the whole Webspace ...

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Plesk 12.x / Linux :: Migration Failed - Error Message

Jul 16, 2014

I am getting the following error message when I try to migrate sites from an old server to a new server.:

PHP Notice: Trying to get property of non-object; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 173
PHP Notice: Undefined index: 192.168.100.25; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 180

[Code] ....

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Plesk 12.x / Linux :: Internal Error - Failed To Parse Metadata

Oct 28, 2014

My plesk version is 12.0.18.When I try to install wordpress I had this error:Internal error: Failed to parse metadata...MessageFailed to parse metadata...File aps_php.php Line10024.

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Plesk 12.x / Linux :: Email Error With Roundcube - Authentication Failed

Jul 10, 2014

I have a VPS with plesk 12 I created an email account with one of my domains and when I try to send emails from this account through webmal of roundcube, I get the following error.: An error has occurred! SMTP Error (250): Authentication failed.

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Plesk 11.x / Linux :: Failed To Update Panel - Error Message

Feb 10, 2015

I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?

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Plesk 12.x / Linux :: Webmail SMTP Error (250) Authentication Failed

Jun 25, 2014

installed on CentOS 6 and Plesk Version 12.0.18.

I initially had trouble where everytime i tried to load webmail.domain.tld i would have a DNS error, I've resolved this by correcting the DNS settings on my domain and now i can login to the webmail and recieve emails. Now, whether i use Horde or Roundcube i get this authentication error for my SMTP. I'm very new to this stuff and i'm not sure where my log files are or what the issue could be or even how to fix it.

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Plesk 11.x / Linux :: Convert Mailbox To Lowercase - Failed Error

Oct 29, 2014

When running the repair function to convert mailboxes to lowercase, I immediately receive the following error:

/usr/local/psa/bin/repair --convert-mailboxes-to-lowercase
2014-10-30T00:11:09+01:00 ERR (3) [util_exec]: proc_close() failed

What does this "[util_exec]: proc_close() failed" means and how can I fix this error?

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Plesk 11.x / Linux :: Failed To Pack Files Back - Backup Error

Jun 11, 2013

Since Microupdate 11.0.9 #52/#53 I get the following error from my scheduled backup:

<description>Failed to pack files back__domainname_mn_1306110314 in /var/lib/psa/dumps/xy/clients/xy/domains/domainname [ 945838637056 bytes free of 980876906496 bytes total on mount point 0]</description>

Some related problems have already been discussed here in the forum (e.g.: [URL] .... or this one: [URL] ...., but it all did not quite match with my problem.

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Plesk 12.x / Linux :: Internal Error - Filemng Failed / Permission Denied

Jun 24, 2015

Recently we had to rollback the Plesk database and Plesk version files to their pre-upgrade state, and rerun the upgrade procedure as it is described in the knowledge base [URL] ..... The update process then worked smoothly and we are now using the newest version 12.0.18 on CentOS 6 with the newest microupdates 1200150615.10.

But right after this update procedure we are not able to access some domains with the filemanager anymore. The browser shows the following error message:

Internal error: filemng: opendir failed: Permission denied System error 13: Permission denied
Message filemng: opendir failed: Permission denied System error 13: Permission denied
File Agent.php
Line 243
Type PleskUtilExceptio

The logfile: /usr/local/psa/admin/logs/panel.log is a bit more detailed

[URL] ....

What I did so far was the following:

1.) I checked out the knowledge base, specifically this entry was worth looking at. But /usr/local/psa/bin/repair --restore-vhosts-permissions didn't solve the problem.
2.) I found a similar problem in the discussion board but the approaches they took weren't successful in my case.

Due to the fact that the file manager worked before the rollback of the database and the major upgrade, I think there might be a connection.

From my point of view the permission settings should be right. Other domains using exactly the same permissions and they are working fine.

# ll /var/www/vhosts/system/domain.com/
total 20K
drwxr-x--- 2 root psaserv 4,0K 24. Jun 02:13 conf
drwxr-xr-x 2 root root 4,0K 8. Jan 2014 etc
drwx------ 2 psaadm root 4,0K 24. Jun 03:43 logs

[Code] ....

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Plesk 11.x / Linux :: Error On Upgrade - Yum Utility Failed To Install Required Packages

Jun 23, 2014

I am trying to upgrade my Plesk 11.5.30 install to 12.x but I keep getting an error:

Exception: Failed to solve dependencies:
php-devel-5.4.29-35.el6.art.x86_64 requires php-cli(x86-64) = 5.4.29-35.el6.art
Error: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

I have run the boostrapper repair but the error remains.

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Plesk 12.x / Linux :: No Backup / Runtime Error / Check Dump Failed With Code 1

Apr 3, 2015

I have a new installation of Plesk 12.0.18 on CentOS 6.6.This is the text from the server information page in Plesk:

Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
CentOS 6.6 (Final)

I am not able to take backups of the content of the server. This is the error I get:

Error:
Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1022.

Error:
The dump have been invalidated by check-dump operation

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Error: Array Type Has Incomplete Element Type

Dec 15, 2008

When i try to install BotNET 1.0 on my dedicated, i got this error :

root@leet [~/botnet/BotNET-1.0]# . install.sh
Compiling source code . . .
In file included from src/main.c:9:
src/../include/bot.h:43: error: array type has incomplete element type
src/../include/bot.h:57: error: array type has incomplete element type
src/../include/bot.h:89: error: array type has incomplete element type
src/main.c: In function:
src/main.c:146: error: type of formal parameter 1 is incomplete
Here is my install.sh file:
Code:
#!/bin/bash
# BotNET installation script.
# If this script causes problems, try "make all" instead.
# Usage: . install.sh

cc="/usr/bin/gcc"

echo "Compiling source code . . ."

bot=`$cc src/main.c src/launch.c src/memo.c src/seen.c src/parse.c src/help.c src/log.c src/info.c -o bin/bot -pthread || (echo 1)`
botnet=`$cc src/botserv.c -o bin/botserv || (echo 1)`

if [ "$bot" != "1" ]; then
echo "Installation complete."
echo "Executables will be found in bin/"
else
echo "Errors encountered during compilation!"
fi

My OS is centOs 5.x
Kernel : Linux 2.6.18-53.el5 #1 SMP Mon Nov 12 02:22:48 EST 2007 i686 i686 i386 GNU/Linux
* I have tried all other way to install (make all) and other *

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Plesk 12.x / Windows :: Hosting Type On Website Became (No Web Hosting)

Jan 29, 2015

I have a problem with Parallels Plesk v12.0

Hosting type on website became "No web hosting."

When I try to change hosting type to "Forwarding" it changes ok.

If I change hosting type to "Website hosting", I get message "The hosting type for "website name" was successfully changed.", but hosting plan still stay "No web hosting"....

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Plesk 12.x / Linux :: Error When Changing From No Hosting To Website Hosting

Aug 31, 2014

Plesk 12 - Domain with no hosting I'm getting error when changing hosting settings to Website Hosting

Error: Some fields are empty or contain an improper value. ('home' = '')

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Plesk 11.x / Windows :: Error - Invalid Webmail Type When Creating Subdomain

Jun 30, 2012

I recently upgraded to version 11.0. Since the upgrade, I am not longer able to to create Sub-Domains. I did this all the time with version 10x with NO issues whatsover, but now I get the following error when trying to create a subdomain:

Error: Invalid webmail type

SCREENSHOT OF ERROR IS ATTACHED.

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Plesk 12.x / Linux :: Migration No Free IP Addresses Of This Type Available

Jun 17, 2015

get this problem on a completely new installed machine Ubuntu 14.04. I want to migrate and i come only to that point after Checks -

Home>Tools & Settings>Migration & Transfer Manager>
Define IP Addresses Mapping:

Next button is unavailable and i get the message "No free IP addresses of this type available".I tried to upload a new txt file with old and new IP address, but i doesn't get a feedback. So what I can do now?

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Plesk 12.x / Linux :: Change Plan Via WHMCS Causes Dedicated IP To Change To Shared

Feb 21, 2015

I have a client on a dedicated IP, today we needed to downgrade the web hosting plan. As the web hosting plan puts users on a default shared IP, this plan change also changed the dedicated IP to the shared one causing some propagation issues for a small period of time.

I have contacted WHMCS about this asking if they had a way of changing the clients plan but keeping the IP address intact as this could lead to some very undesirable outcomes. They explained that it is not their fault and to contact Parallels.

I know I can change the plan directly in Plesk however by initiating the plan change via WHMCS, everything is automated.

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Plesk 12.x / Linux :: Migrate Hosting From CPanel With Error?

Jul 9, 2014

I have migrate Hosting from Cpanel to Plesk, but mailbox not create successful.

mbox_quota 262144000 -forwarding false -ignore-nonexistent-options failed with return code 1.
Stderr is

Unable to set the mailbox size limit for the domain: The size of this mailbox must not exceed the limit on amount of disk space allocated for mailboxes in this domain.

Default mailbox of Cpanel is 250MB.

How to change default mailbox size to 250MB to change mail from Cpanel to Plesk.

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Plesk 12.x / Linux :: Site Isolation Settings For PHP Handler Type Ignored

Dec 23, 2014

On a server which was running for years now and was updated from plesk 10 to plesk 11 and also to plesk 12 (12.0.18 Update #29) there seems to be a bug.

Customers are able to change PHP handler while in site_isolation_settings.ini it is not allowed:
php_handler_type = fastcgi

PSA service was restarted too:
/etc/init.d/psa restart

This is a serious issue because customers should not be able to change PHP handler type.

Only abonnements created with older Plesk versions are affected. I cannot say which version exactly because server had installed Plesk 10, 11 and 12. What do we have to modify to disallow changing the PHP handler type for this abonnements created with Plesk versions befor Plesk 12?

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Plesk 11.x / Linux :: Unable To Load Object Of Type Account

Feb 3, 2015

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallel Plesk 11,0,9, update 63; OS centOS 6.

PROBLEM DESCRIPTION
when I try to access a domain to make changes, the system gives me this error

Message :
Unable to load object of type Account with id = 18: Account: unable to select: no such row in the table
file common_func.php3
line 3327
Type PleskFatalException

STEPS TO REPRODUCE
In ADMINISTRATION panel, clik DOMAIN -> click on one of 9 domains (only one don’t work)

ACTUAL RESULT
Error message

EXPECTED RESULT
normal operation of domain

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Plesk 12.x / Linux :: Hosting Services - Domain Page Error

Jul 2, 2014

If I go to Hosting Services - Domains and try to switch page, i get this error:

plesk TypeError: item.owner Name is null undefined

And beyond that point, no domains are displayed in Domains...

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Plesk 11.x / Linux :: Migration From 8.6 - Unable To Load Object Of Type Account With ID 1080

Nov 14, 2014

after i migrate from Plesk 8.6 to Plesk 11.5 some of my Domains have trouble.When I want to open one of the Domain i become this error here: Internal error: Unable to load object of type Account with id=340: Account: unable to select: no such row in the table

In the databases i found some of errors here:

Previous error: Template_Exception: Unable to load object of type Account with id=1080: Account: unable to select: no such row in the table (select `id`, `type`, `password` . from `accounts` . where
`id`=1080)
file: /usr/local/psa/admin/plib/Template/Processor.php
line: 27

[code]...

I have already do this here: [URL] .... and reconfigure all my domains again, but the issue dont fix.

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Plesk 11.x / Linux :: 11.5.30 Repository Error - Transport Error - Unable To List Directory - Curl Error

Jun 29, 2013

After upgrade to Plesk 11.5.30 trying to set up FTP-Backup Repository:

Repository error: Transport error: unable to list directory: Curl error: Access denied to remote resourceClick to expand...

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Plesk 12.x / Windows :: Error - Failed To Perform IDN Conversion From UTF-8 Name 0

May 7, 2015

I am using the plesk 12 (Web Host Edition) with admin account. I need to configure file sharing in the plesk.

I referred this LINK

I filled up all required field in File Sharing Settings and Click "OK" button.

This error message,

(Error: Failed to perform IDN conversion from UTF-8 name '0') is shown.

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Plesk Automation :: Communication Error - SSH Auth Via Password Failed

Mar 3, 2015

I attached a service node to PPA using public key by following [URL] ....

But when I check tasks, Configure PA agent on node 'ip-10-0-0-24' fails with message: SSH communication error: SSH auth via password failed

I correctly configured ssh by pub keys. I can SSH into service node with ip 10.0.0.2 from PPA management node without any issue.

Licence: PPA.03119864.0000

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Plesk 11.x / Windows :: FTP Backup Failed - CURL Timeout Error

May 28, 2014

I'm having this issue when trying to set automatic backups to a separate server:

Cannot export dump file 'Friday_02_05_14_info_1405020913.xml' to 'ftp://Scott@00.000.000.00/Backup/'
[Transport error: unable to send directory to repository: Transport error: unable to put local file D:PleskPrivateTemp/repo_transport_tmp_01cf65e52b9bf130friday_02_05_14_1405020913.zip to friday_02_05_14_1405020913.zip: Curl error: Timeout was reached]Click to expand...

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