Plesk 12.x / Windows :: When Try To Create New Signature / Add Protected Directory Failed

Jul 4, 2014

I have this big problem, when I try to create a new signature, it returns me this error (ProtDir_IIS :: update () failed: Add Protected Directory failed: columns SiteId, path are not unique (Error code 1)).

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Plesk 11.x / Linux :: Password Protected Directory With IP Exception?

May 24, 2014

On Plesk 11.5 / Centos 6.5 / Linux

I normally protect a given directory in the Plesk Contral Panel with a Username / Password. I would like to bypass the username and password for visitors from one IP.

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Plesk 12.x / Linux :: Nginx IP Protected Directory Not Working

Nov 2, 2014

I have several customers with wordpress domains. I want to protect these directory's with Nginx on a plesk 12 machine.

I thought:

location /wp-admin/ {
allow 123.123.123.123;
deny all;
satisfy all;
}

would do the trick, but no go, nginx isnt passing it to apache by the looks of it. I tried all kinds of possible solutions but cant get it to work. It works with files though. The logfile says directory index of "/var/www/vhosts/testdomain.eu/httpdocs/wp-admin/" is forbidden. This makes sense, since its turned off.

How to get this to work with plesk 12 and nginx ?

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Plesk 12.x / Windows :: Vhostmng Failed - (Error Code 5) At Retrieve Attributes For File Or Directory

Aug 2, 2014

I am trying to create a new domain and I am getting this error

Error: vhostmng failed: Access is denied. (Error code 5) at retrieves attributes for file or directory D:PleskVHOSTS
s1.caboodledns.com
achaelwillment.com
(Error code 1)

I have done permission repairs via the plesk tool on the server but I still get this error. What user needs what permissions to fix this?

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Plesk 12.x / Linux :: Messages Go With Valid Domain Keys Signature / But Without DKIM Signature

Aug 1, 2014

My server has plesk 12 with Ubuntu.The problem I have is that the messages go with a valid domain keys signature, but without the DKIM signature.I'm not using opendkim.

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Plesk 11.x / Windows :: How To Enable DKIM-signature

Mar 5, 2013

I've enabled the DomainKeys-Signature in my server.Now I want to enable DKIM, how?

==========================================================
Summary of Results
==========================================================
SPF check: pass
DomainKeys check: pass
DKIM check: neutral
Sender-ID check: pass
SpamAssassin check: ham

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Plesk 12.x / Windows :: Migration Error - Backup Has Wrong Signature

Apr 27, 2015

When I try to migrate from plesk 11.5 to Plesk 12.0 appears this error "Backup has wrong signature. Restoration prohibited" and migration is not performed . The Plesk 12.0 is a new installation in a new Windows 2012 R2 server.

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Plesk 11.x / Windows :: DKIM-Signature Header Exists But Is Not Valid ERROR

Nov 19, 2013

I am having complains from our clients that their mails are always going to spam folders istead of inbox. I decided to have some tests and find out problems which couse the issue and solve them. We have PTR records correctly, Our IPs and domain names are not listed in any blacklists, And I checked "Use DomainKeys" checkbox for all our domains in mail settings.

These were all good and thought that all works well untill I ran a test on [URL].....

I opened a mail file (.MAI) and copied all content (with headers, contents and all) to that site and got a result like;

pts rule name description
---- ---------------------- ---------------------------------------------------
0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/, no trust
[95.108.252.17 listed in list.dnswl.org]
0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked.

[Code] ....

The 3rd line from the last confused me. "Message has a DKIM or DK signature, not necessarily valid" and "DKIM-Signature header exists but is not valid" parts of that report put a question in mind. Does the "Use DomainKeys" checkbox in the Plesk Panel really working? I mean, it creates all the DNS entries and all, but the email message is starting with a line "DomainKey-Status: no signature" and that supports the 2nd line from the last in that report.

The question is, what should I do to make DomainKeys work as it should? I am using the latest 11.5.30 Update #23 of Plesk Panel for Windows on a Windows 2012 Standart server with MainEnable Enterprise Premium. Enterprise version of MainEnable also has DKIM settings available for all the domains in its own panel, but it's disabled because I didn't set anything in there.

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Plesk 11.x / Windows :: IPhone Cannot Download Files From Protected Folder

Aug 29, 2014

I have a problem with users that want to download files that are in a protected folder. They don't get the login popup when the click on a link, if they use a direct url then they get the login but the download doesn't begin.

iPhone OS 7.12

Plesk Control Panel version: psa v8.4.0_build20080505.00 os_Windows 2003/2008
Operating systemMicrosoft: Windows 5.2;build-3790;sp2.0;suite272;product3

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Plesk 12.x / Linux :: Horde Error - Unable To Create VFS Directory

Sep 4, 2014

We are having an issue when users are trying to add attachments via horde the error:

unable to create VFS directory /.horde/imp

appears. How this can be resolved? 

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Plesk 12.x / Linux :: Failed To Retrieve Directory Listing

Sep 6, 2014

Initially I was able to connect via FTP. Then all of a sudden I started getting 550 SSL/TLS required on the control channel. Why did it suddenly required SSL/TLS when I did not do anything extra?

Now when I'm trying to connect via FTPES using FileZilla (tried both active and passive) on Linux Mint Debian, I'm getting the error below. I'm really stumped. I have tried to Allow incoming from all on port 49152-65534/tcp via Plesk firewall, but still no go.

The worst thing now is, I can't even get FTP to work anymore. Of course I would prefer to have TLS working.

Status:Connection established, waiting for welcome message...
Response:220 ProFTPD 1.3.5 Server (ProFTPD) [206.106.213.243]
Command:AUTH TLS

[Code]....

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Plesk Automation :: Errors While PPA Installation - Failed To Create Repositories

Mar 6, 2014

While installing ppa i got the following error message, i cant understand:

Code:
...
2014-03-06 13:53:37.148 INFO Creating repo for RHEL-6-i686
2014-03-06 13:53:37.455 INFO Creating repo for RHEL-5-x86_64
2014-03-06 13:53:37.754 INFO Creating repo for RHEL-6-x86_64
2014-03-06 14:13:41.450 ERROR Exception Failed to create repositories: ['/usr/local/pem/install/tarballs/RHEL/5/i386/YUM']
2014-03-06 14:13:41.450 ERROR <type 'exceptions.Exception'>

[Code] ....

Installation was started at CentOS 6.5 x64

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Plesk 12.x / Linux :: API Create Subscription Failed - Permission Denied 1006

Sep 8, 2014

We have a little issue with the API, when we want to add an subscription, then we became "Error: Permission denied. (1006)" - but the subscription was added. The status Icon of the Subscription is a "!" and they say (tooltip), that the Plan wasn't correctly synchronized, but we don't use a Plan for this. The Reseller has all rights, there are now limits.

I have test this with the following Code:

Code:
<packet version="1.6.3.0"><webspace><add><gen_setup><name>plesk-test.de</name><owner-login>123login!</owner-login><htype>vrt_hst</htype><ip_address>127.0.0.1</ip_address></gen_setup><hosting><vrt_hst><property><name>ftp_login</name><value>blubb</value></property><property><name>ftp_password</name><value>blubb123</value></property><ip_address>127.0.0.1</ip_address></vrt_hst></hosting><limits><limit><name>disk_space</name><value>1000</value></limit></limits></add></webspace></packet>

For the execution is used the SDK from [URL] ....

I don't know when we had this problem the first time, but i know that if had worked in Plesk 12 correctly - i think the problem came up with the last 4 - 6 MU.

We actually have Plesk 12.0.18 Update #16 and running it on Debian 6.0.9.

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Plesk 11.x / Linux :: Enabled Firewall To IP - Failed To Retrieve Directory Listing

Apr 10, 2014

I enabled plesk firewall to my ip now I cant seem retrieve directory listing. I've done the same with ssh that works fine.

Response:230 User logged in
Command:OPTS UTF8 ON
Response:200 UTF8 set to on
Status:Connected
Status:Retrieving directory listing...
Command:PWD
Response:257 "/" is the current directory
Command:TYPE I
Response:200 Type set to I
Command:PASV
Response:227 Entering Passive Mode
Command:MLSD
Error:Connection timed out
Error:Failed to retrieve directory listing

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Plesk 12.x / Linux :: Enable To Create New MySQL Database Server - Test Connection Failed

May 7, 2015

I freshly installed Plesk 12.0 on Ubuntu 14.04. Everything works accept the MySQL database creation.

When I try to create one, i get this error :

error: the test connection to the database server has failed because of network problems: connection refused...

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Plesk 12.x / Windows :: Bulk Create Domains Through CLI

May 17, 2015

I need to create more than a 1000 domains and i'm hoping to do this using an automated process. I can create them individually through the command line interface on our windows server but this will take a lot of time and effort.

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Plesk 12.x / Windows :: Create TXT In Alias Domain?

Aug 24, 2014

I try to create a TXT registry DNS using this:

default._domainkey.my-domain.com
_domainkey.my-domain.com

All work , but in Domain Alias, cannot create any registry TXT wih symbols like '_'

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Plesk 11.x / Windows :: Cannot Create New Domains PHP Not Installed

Jul 31, 2012

I have a dedicated server here in the UK with fasthosts (win 2008 server, IIS 7), which which has been running fine for nearly a year. it was running plesk 9.2, and then out of the blue it got errors creating a new domain saying that PHP wasn't installed.

PHP was/is installed on the server, and is still running fine within my 12+ domains/websites. at the point of the error it was running 5.3.8 - i had manually upgraded the version outside of Plesk, but it had seen the new version when installing new domains.

When Plesk stopped seeing that PHP was installed, my hosts asked me to upgrade Plesk, as it would solve the issue. I used that ai.exe program, and choose v11.

The control panel installed OK - but I did lose my websites for a while, due to it downgrading my PHP to v5.2, and installing an older MySQL version which tried to use the same ports etc (I also have manually installed mysql v5.5 and have 1gig databases in that installation!).

After chosing the upgrade to 5.3 option in the Plesk control panel, and turning the Plesk installed Mysql v5.1 service off and to disabled in windows services - 'revealing' my 5.5 version, I could at least get my websites up and running once again!

Once all those were running (the priority), I have found that v11 Plesk has the same problem as v9.2, namely that it doesn't think that PHP is installed and available.

The error on installing a new domain;

Error: Failed domain creation: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testkrispy.co.uk" failed with error code 1: PHP 5 is not installed

Oddly it does see PHP 5.3.15 in the Service components screen, and it's ticked 'green' in that page, so all looks well.

On trying to install a new domain using plesk I get this;

And also on pages such as webmail - it also shows 'PHP not installed' against those webmail clients which would need PHP to run.

Any way to 'force' Plesk to see that the PHP 5.3.15 version that it itself installed (and I've removed the component and re-installed using Plesk).

My list on the server components page;

ASP 7.0.6002.18276
ASP.NET 2.0.50727.4016
FastCGI Support 7.0.6002.22343
Perl v5.10.1 built for MSWin32-x86-multi-thread
PHP 5.3.15
Python 2.6.5.12
SSI 7.0.6001.18000

I've tried something found on this forum (under the 10.4 area), but that hasn't fixed it;

"C:ParallelsInstallerparallelsPANEL-WIN_11.0.9dist-msi-Microsoft-2003-i386php53.msi" you will have an option for "repair" - ran that, no difference.

So as it stands, Plesk 11 is running, and most functions work, it just doesn't recognise the PHP install that it put in place... so I can't add software which requires PHP through Plesk, nor add new domains. All existing domains are running and using PHP fine - so it's installed OK.

One error I've noticed on startup - within the PHP error log, is the following - which I'm guessing is coming from the Plesk's own PHP executable (I can see it uses a 5.3.10 version in it's own admin area, with an extended php.ini file? ) I'm guessing the plesk's php.ini extension is trying to double load some dlls (which isn't a problem?) but seems to not find the php_sockets.dll - although that file is in the directory specified!? If it's a php dll around network sockets, maybe it is trying to use those to communicate with a running php instance? (Just guessing here?)

[30-Jul-2012 15:56:42 UTC] PHP Warning: Module 'mbstring' already loaded in Unknown on line 0
[30-Jul-2012 15:56:43 UTC] PHP Warning: Module 'mysql' already loaded in Unknown on line 0
[30-Jul-2012 15:56:43 UTC] PHP Warning: Module 'mysqli' already loaded in Unknown on line 0
[30-Jul-2012 15:56:44 UTC] PHP Warning: Module 'pdo_mysql' already loaded in Unknown on line 0
[30-Jul-2012 15:56:44 UTC] PHP Warning: Module 'pdo_sqlite' already loaded in Unknown on line 0
[30-Jul-2012 15:56:44 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'C:pleskAdditionalPleskPHP53extphp_sockets.dll' - The specified procedure could not be found. in Unknown on line 0

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Plesk 11.x / Windows :: How To Change Subdomain To Sub Directory

Feb 25, 2015

I use plesk 11, I was creat sub directory: domain.com/test. but I access via test.domain.com is ok, but domain.com/test is error " page not found" how to I access via domain.com/test ?

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Plesk 11.x / Windows :: Public Directory Of New Domain?

Aug 12, 2012

1. I create my first domain aaa.com, plesk create c:intetpubvhostaaa.comhttpdocs,

2. now i create another domain bbb.com via plesk control panel, it creates both directory :

c:intetpubvhostaaa.combb.com
c:intetpubvhostbb.comhttpdocs

3.the issues here, after config DNS from domain provider, i access to domain bbb.com on the brower, plesk use the index file in c:intetpubvhostaaa.combb.com .

i want c:intetpubvhostbb.comhttpdocs is public directory folder for domain bbb.com

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Plesk 11.x / Windows :: Create Application Pool Per Site?

Mar 31, 2013

I'm IIS Administrator. I using Plesk 11.x and i dont know config plesk to create a application pool per site when site was created by plesk.

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Plesk 12.x / Windows :: Create Mail Account Error?

Jun 22, 2015

I want to create a new email would then click on the OK button attachment error is displayed.

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Plesk 11.x / Windows :: Create Email Address Hangs

Mar 17, 2014

I've got a problem with trying to add email accounts in Plesk.

My software is:
Windows 2008 R2 64Bit
Plesk 11.5.3
Mail Enable Standard / Free 7.53

I've added a subscription and the domain name.

When I click the Mail tab under the domain, I go to click "Create Email Address".

Plesk just sits there and doesn't load the next page.

I've tried looking for error logs, in Windows event viewer under Plesk it's blank.

The SMTP connector has only 1 outbound email in the queue.

I've tired running the Plesk fix permissions and verify database on Mail without resolving this issue.

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Plesk 11.x / Windows :: Unable To Create Web User During Installation

Oct 9, 2013

How can I remove all previous web users, even after an uninstall, I am having trouble finishing a new installation, during the wizard because users already exist.

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Plesk 11.x / Windows :: Cannot Create New Customers - ODBC Error

Apr 20, 2014

I suddenly started to get the following error

Windows 2008 server 64 bits 24 gigs ram sql express php plesk 11.5.30 latest update passed the latest self test with no problem

Internal error: ODBC error #42S02: [MySQL][ODBC 3.51 Driver][mysqld-5.5.31]Table 'apsc.aps_package' doesn't existODBC error #42S02:
Message ODBC error #42S02: [MySQL][ODBC 3.51 Driver][mysqld-5.5.31]Table 'apsc.aps_package' doesn't existODBC error #42S02:
File aps_php.php
Line 11933
Type Exception

Go To Previous Page

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Plesk 11.x / Windows :: Private Directory Accessible By PHP Under WEBSPACEROOT

Sep 24, 2014

I need a private directory under {WEBSPACEROOT} e.g. d:/inetpub/vhosts/domain-name/ .

This is possible under the other's dedicate webserver running plesk for linux. (as a matter of fact linux version of plesk has a folder called private, for example to hold php files not accessible via http)

I have create this directory but is not accessible via php, and seems that is not possible to set the permission for the domain-owner.

I have set the desired path in open_basedir but this is have no effect...

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Plesk 11.x / Windows :: Moving Virtual Hosts Directory To Nas

May 1, 2014

I use Nas to manage the customer site folder.

So the folder directory will be "as1webhostxxx" this format

I found that plesk panel default directory is inetpubvhosts

How to move the Virtual Hosts Directory to Nas ?

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Plesk 11.x / Windows :: Additional FTP Account - Directory Name Invalid

Dec 22, 2013

I have a vps server and i am trying to create ftp account and i am getting this error:

Unable to start (/c ""C:Program Files (x86)ParallelsPleskadminbinserverconf.exe" --list"): (267) The directory name is invalid.
---------------------- Debug Info -------------------------------
0: Exec.php:43
plesk_proc_open(string '"C:Program Files (x86)ParallelsPlesk/admin/binserverconf" --list', array, string 'C:Program Files (x86)ParallelsPlesk/tmpagent78f0fd54abecb83b12f6c9fdde9b5b84', array)
1: Exec.php:43

[Code] ....

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Plesk 12.x / Windows :: Create Subdomain Without Creating Main Domain

Mar 21, 2015

I am using Web admin edition .I need to create two subdomains namely sub1.example.com and sub2.example.com with different IP address. So i need to create two webspaces since a webspace cannot have two domians pointing to two different IP. So now to I can create two webspaces set to different IP. But to create sub1.example.com in one webspace and sub2.example.com in another webspace , i need main domain example.com in both the workspace. But if try to create example.com in second webspace it already exists.Because it exists in another webspace. Actually i dont want to create example.com in both webspace. i need to its subdomain in different webspace.

So one solution is to create example.com and sub1.example.com in one webspace and create another webspace using Adding new webspace and specifying domain name as sub2.example.com. But i don't know does the second subdomain will work properly without creating main domain.

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Plesk 12.x / Windows :: Unable To Create Notification - Backup Fails

Nov 13, 2014

My Plesk backup doesn't work properly. I constantly get the error "dump file has wrong format".I followed the steps in "How to verify an invalid Plesk backup file" [URL] .... and found the following:

Code:
C:UsersAdministrator>c:xmllintxmllint.exe --noout --schema "%plesk_dir%PMM
plesk.xsd" "D:Program Files (x86)ParallelsPleskBackupmanual_info_1411131008
_formatted.xml"
file:///D:/Program%20Files%20(x86)/Parallels/Plesk/Backup/manual_info_1411131008
_formatted.xml:2769:

[code]...

No matter what I do (updating settings, saving, etc.), the error keeps coming back. Seems like a database inconsistency. How can I access the Plesk DB through PhpMyAdmin to check the notifications table? When I go to Settings > Database servers > Local MySQL server > Webadmin, I only see my customers' databases.

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