Plesk 12.x / Linux :: Duplicate Emails After Update To 12.0.18

Jul 17, 2014

After updating our server from plesk 11.5.30 to 12.0.18, one of our subscribers is receiving duplicate emails, a varying number anywhere between 5-15 of the same message!

Running plesk 12.0.18 on a CentOS 6.4 Cloud Server

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Plesk 12.x / Linux :: Clients Getting Duplicate Emails From One Domain?

Mar 25, 2015

I have a couple of clients on my server that happen to do business with a college here locally. For some reason when anyone from the college emails a user on my server, my clients end up getting 20-100 duplicates of the same email. I contacted their IT staff and they say it is on my end and that my server is "cutting off the sending process before it completes". If that was the case, then the user would not receive the first email.

Is there something on my server that could be causing the issue? My server is Plesk 12.0.18 update #38 running Qmail/Courier-IMAP. The server has no issues otherwise.

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Plesk 12.x / Linux :: Emails Synchronization Doesn't Work After Update

Feb 23, 2015

All of my email clients stops working after tonight Plesk update. Some known issues?!

After server restart It's work only for 30 secs and again stops working.

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Plesk 12.x / Linux :: Route53 Duplicate Hosted Zones

Dec 10, 2014

This is a clean installation of Plesk, nothing else has been done on the server. After the Plesk 12 Installation I installed the Route53 Extension directly from the Panel.

I authenticated with the Access ID / Secret key, as soon as I start creating Domains I get duplicated zones in Route53. When I delete the Domain from Plesk only one Domain gets deleted, the other one remains.

This is my debug log where I see it executes the script twice:

Code:
[2014-12-10 14:50:15] DEBUG [panel] DNS Custom backend call: [{"command":"create","zone":{"name":"dummy123123test.nl.","displayName":"dummy123123test.nl.","soa":{"email":"vincent@mkbsc.nl","status":0,"type":"slave","ttl":86400,"refresh":10800,"retry":3600,"expire":604800,
"minimum":10800,"serial":1418219415,"serial_format":"UNIXTIMESTAMP"},"rr":

[Code] ....

The strange thing is, in the custom call it lists all the records twice as well..

When I disable the Plesk DNS Template it doesn't create Zones at all, when I then enable the Template per domain it creates one Zone correctly.

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk v12.0.18_build1200140610.21 os_Ubuntu 14.04

PROBLEM DESCRIPTION
On Sub creation Plesk creates two hosted zones in AWS Route53

STEPS TO REPRODUCE
Install Plesk 12
Install Route53 Extension from Panel
Create subscription

ACTUAL RESULT
Duplicated zones in AWS Route53

EXPECTED RESULT
One Hosted Zone in AWS Route53

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Plesk 12.x / Linux :: Client Max Body Size Is Duplicate

Oct 19, 2014

I'm having a hard time configuring this setting for nginx on a domain, whatever i try i cant get it to accept files as big as I need. Every time i try i get this red message :

Code:
Configuration Nginx non valide : nginx: [emerg] "client_max_body_size" directive is duplicate in /var/www/vhosts/system/domain.fr/conf/vhost_nginx.conf:4 nginx: configuration file /etc/nginx/nginx.conf test failed

I followed these instructions: [URL] ....

Strange thing is there was no panel.ini file where the instructions are pointing so i created one, but still, i cant get that directive to work.

Before plesk 12 (with 11.5) i finally got it to work by manually editing some nginx conf file on the server, but i can't find anymore how...

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Duplicate Emails From Gmail

Apr 23, 2007

Gmail is sending duplicated emails to our server. The time stamps would differ about 10-20 minutes for each same email and usually would duplicate up to 10 copies.

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Plesk 11.x / Linux :: Duplicate Entry When Editing Login Parameters?

Feb 10, 2015

When you try to change the password of the client to login the control panel gives an error: SQLSTATE [23000]: Integrity constraint violation: 1062 Duplicate entry '<login>' for key 'login'

The impression that instead of UPDATE done INSERT.

Parallel Plesk Version: 11.5
OS: Debian Squeeze

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Duplicate User In 2 Linux Servers

Jan 25, 2008

how do I go about creating the same user with the same id on different linux boxes so when i share a mount folder, it has the permission to write and read properly?

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Plesk 12.x / Linux :: SSL Error During Key Update

Oct 6, 2014

Whenever I try to update the Plesk key via webinterface I receive the following error:

Unable to connect to license server [URL] ....

cURL error description: Problem with the SSL CA cert (path? access rights?)(77)

Checking via command line shows that the SSL certificate of ka.parallels.com on port 5224 is expired in 2004 (!)

As it worked until today, why the SSL cert check fails now?

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Plesk 12.x / Linux :: How To Update Debian

Jun 24, 2015

Is it possible through Plesk Linux version on the root servers to update?If not and you will update the Debian itself, you have to note something? What should you back up before everything to make Plesk is working again? Is a complete reinstallation is required?

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Plesk 11.x / Linux :: How To Update Nginx

May 12, 2014

My current version of nginx in plesk 11.5.44 is 1.5.0 and i would like to update it to the latest stable version which is 1.6.0. However, i cannot seem to manage to do so. I tried with yum update nginx but i receive Package(s) nginx available, but not installed.

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Plesk 12.x / Linux :: No Any SSH Access After Update

Jul 3, 2014

After updating from Plesk 10 to Plesk 12 I have lost ssh access for all users (service is not running).

While I select ssh connection I still receive an error:

---------------------------
PuTTY Fatal Error
---------------------------
Server unexpectedly closed network connection
---------------------------
OK
---------------------------Click to expand...

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Plesk 11.x / Linux :: Panel Won't Update

Jul 25, 2014

I want to upgrade to Plesk 12, but want to make sure current version of 11.5.30 is working properly.Whenever Plesk tried to update I get the following error.Installing packages

Loaded plugins: fastestmirror, priorities, refresh-packagekit
Loading mirror speeds from cached hostfile
* atomic: www5.atomicorp.com
* epel: mirror.compevo.com
437 packages excluded due to repository priority protections

[code]....

Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package. Check that the correct key URLs are configured for this repository.

ERROR: Failed to run the Yum utility.The Yum utility failed to install the required packages.

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Plesk 12.x / Linux :: Cannot Login After Update From 11.x To 12.0.18

Jun 26, 2014

I have VPS Server with Parallels Plesk 11.5.30 (64 bits) on OVH.ORG..Today i do Update to newest version via https://MY-IP:8447

Code: [URL] .....

Now i cant login to my server: [URL] ....

How can i repair it. I dont wanna install again Plesk Panel becouse i have a lot of configuration and email adress.All components like Apache Mysql, ftp works good, but i cant only login.

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Plesk 12.x / Linux :: Update Php Version?

Jan 10, 2015

I've tried a few times to update php on my server from version 5.3 to the latest 5.5 however it keeps conflicting with apache2 that's installed and I ended up having to re-install everything as I accidentally deleted Plesk attempting to fix it.

Ideally I'd rather just run nginx with php-fpm without apache but it's not as straightforward anymore with plesk and how to go about updating PHP?

I've got a clean install of Parallels Plesk v12.0.18_build1200140606.15 running on Ubuntu 12.04.2 LTS.

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Plesk 12.x / Linux :: Update Destroys DNS - Can't Log In Anymore

Feb 25, 2015

Symptoms are that two of my domains are not resolved anymore, one of which is my mail, the other the plesk default. So even I try to login by ip, it bounces to the default name and that does not resolve.

This probably happened yesterday morning and i see an autoupdate log, so i can't think what else would cause this out of the blue, since i am on holiday and have not touched the server for three weeks.

The log doesn't really have errors, just one warning i saw, about packages not beeing updated, using old ones. But that was only passenger, so ok i guess. The log is rather big and so i didn't read it all. It ends by saying patch for 12.0.18 will not be applied and errors in apt-get update, that i mentioned.

The domains were set up like many others that still work, as masters.

I can log in as root, so if i could just let me log in by ip again.

Linux auringostaitaan.fi 3.2.0-4-amd64 #1 SMP Debian 3.2.63-2+deb7u1 x86_64

>plesk version
Product version: 12.0.18 Update #36
Update date: 2015/02/21 07:05
Build date: 2015/01/26 15:00
Build target: Debian 7.0
Revision: 333059
Architecture: 64-bit
Wrapper version: 1.1

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Plesk 12.x / Linux :: FTP Don't Answer After Auto-update

Feb 4, 2015

After each Plesk auto-update FTP server don't answer anymore.

We have to restart it with this commande line : /etc/init.d/xinetd restart

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Plesk 12.x / Linux :: Internal Statistics Don't Update

Jun 29, 2015

we have a problem with internal statistics in one of our servers with plesk, statistics don't update, trying command line at server with "/usr/local/psa/ admin/sbin/statistics --calculate-one --domain-name=domain.tld" we have this result:

[2015-06-29 11:17:23] ERR [util_exec] proc_close() failed

WARNING during statistics_collector execution: : statistics[22087]: Statistics info parsing error: Number value is out of range for expected type. Error occured at offset 856, character '9'.

[2015-06-29 11:17:29] ERR [statistics[22087]: Statistics info parsing error: Number value is out of range for expected type. Error occured at offset 856, character '9'.] ERROR during statistics_collector execution:

We can update some domains from command line, but others fail and cron dont update any, maybe if one fail the cron command stop working?

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Plesk 12.x / Linux :: ERROR IP Nginx After UPDATE

Mar 18, 2015

how is it possible that after an update my main site is down? This site: www.orderhosting.it has plesk Panel and I have 20 sites. They work perfectly but my main site is off. I think there is an error in the configuration because:

[root@orderhosting ~]# grep -r 199.99.36.73 /etc/nginx/
[root@orderhosting ~]#

This is strange.Error log does not report any errors, only this: [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?

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Plesk 12.x / Linux :: Autoinstaller - Failed To Update

Dec 5, 2014

When I logged in today I saw this message:"Failed to update Plesk. To solve this problem, you can send the update log to Parallels support. View the update logs (Dec 5, 2014). Copy the logs to your computer before you close this message. To close this message, click here." Here is the error log - how do I fix this issue:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
File downloading versions.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...

[code].....

Not all packages were installed.Please resolve this issue and try installing the packages again.

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Plesk 11.x / Linux :: Failed To Update Panel 11.5.30

May 22, 2014

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE

11.5.30 Update #44, Ubuntu precise 64bit

PROBLEM DESCRIPTION

Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.

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Plesk 12.x / Linux :: Panel MU Update Notifications

Nov 5, 2014

On one CentOS 6.5 Plesk 12.0.18 install (with all MUs applied) each time an admin logs in a notification is displayed ("Plesk was successfully updated. View detailed information on the updates.") and once a week the panel generates an email notification (Plesk panel updated successfully).

Other Plesk 12.0.18 servers that are set to automatically update aren't generating this email notification or displaying the "green" notification upon login to the Plesk Panel. Is there a flag, tmp file, or a DB trigger that isn't being set properly to cause this?

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Plesk Automation :: PPA - Linux Web Servers - Yum Update

Feb 18, 2014

our our test setup. once we install a service node ie apache server, if i ssh to the server and type yum update i get the following:

Code:
[root@ppa-mysql1 ~]# yum update -y
Loaded plugins: dellsysid, fastestmirror, security
Loading mirror speeds from cached hostfile
* base: mirror.synergyworks.co.uk
* extras: mirror.sov.uk.goscomb.net
* updates: mirrors.coreix.net
Setting up Update Process

[code]....

this is the same on all PPA linux servers both web & mysql nodes.

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Plesk 11.x / Linux :: Error Logging In After Update

Nov 25, 2014

We have a VPS system running with Plesk but after a nightly automatic update there was a error message in Plesk, with a link to 'fix' the problem. After that Plesk stopped functioning. Now, when we log in with correct credentials (we know its correct because we if incorrect, we get a message its incorrect, so thats working) we're presented with this error:

Error: Call to a member function getName() on a non-object (MainMenu.php:48).

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Plesk 11.x / Linux :: Try To Update 11.5 To 12.0.18 But KB Doesn't Work

Sep 22, 2014

I try to follow this: KB: Customer & Business Manager stuck on post-upgrade processing like the warning tell me to do:

Code:

Parallels Panel pre-upgrade check...
WARNING: SSO start-up script has wrong execution priority. Please, check [URL] .... for more details.

But I try to proceed the first step (for Centos 6.5):

Code:

[root@mydomain conf.d]# for i in `find /etc/sw-cp-server/applications.d/ -type f -name *sso-cpserver.conf`; do mv $i $i.moved.kb.112666; done
[root@mydomain conf.d]# rpm -q sw-sso | xargs rpm -e --nodeps --justdb
[root@mydomain conf.d]# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components
Doing restart of Parallels Installer...

[code]....

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Plesk 12.x / Linux :: After Last Update 404 Not Found Nginx

Aug 27, 2014

I've got VPS from OVH and on all my websites have problem. Any graphics / layouts / themes are not displayed but only texts and links on white background.

For example see this:

gderesz.co.uk (WordPress)
gadgetmates.uk (OpenCart).

Don't know why. I was doing nothing this night on my server. I'm just uploaded new image file with screenshoot from wordpress admin panel here: [URL] ....

404 Not Found

nginx

Fail.

[URL]....

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Plesk 12.x / Linux :: Horde Update As Admin?

May 28, 2015

just a quick question for those already tried it. I have Horde installed as the webmailer for my Plesk installation. After login in to Horde with an admin account I get update notifications for several of Hordes apps. Is it safe to update them or will it lead to problems with Pleskl?

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Plesk 12.x / Linux :: 502 Bad Gateway - Nginx After Update

Jul 21, 2014

i have plesk panel 12 ... in the last few days there was a automatically update from plesk for my strato v-server.

After this update i got the message: 502 Bad GateWay - nginx when I will connect to my plesk login ...

all websites etc works fine but i can't login ...

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