Plesk 12.x / Linux :: Health Monitor Error - Unable To Load Configuration File

Apr 27, 2015

I have a one problem in my server . I use in Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6 I vps in systemOS CentOS6.6 Final Minimal and installing plesk health monitor show error in :

{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.

And I try the command

/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php

output problem is :

Error: Unable to read /proc/partitions

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Plesk 11.x / Linux :: Health Monitor Installed But Unable To Load Configuration File

Aug 31, 2013

I just installed the Health Monitor add-on in a brand new Plesk 11.5.30 on CentOS 6.4 but all that it's area in Plesk displays is this funky looking error:

{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.Click to expand...

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Plesk 11.x / Windows :: Unable To Read Control Panel Configuration File Error

Aug 29, 2014

I'm unable to access my plesk control panel .its giving this error "Unable to read Control Panel configuration file";tried all available solution for permissions but the problem remains.

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Plesk 12.x / Linux :: Alarms From Health Monitor Goes Into SPAM

Dec 12, 2014

I spent a lot of time trying to not have alarm messages into spam folder.

already added address to my contacts
already mark it as important
already changed sender email... but

Plesk where take email for Alarm Message?

Because I changed email (external) with 1 internal, but update alert arrive with administrator email and now is not going to spam, but alarm email arrive with old email (external, that is marked as pishing) ....

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Plesk 12.x / Linux :: Health Monitor In Power User?

Aug 1, 2014

i can't seem to get access to the health monitor in power user mode. As my plesk license was "upgraded" from a usual 11.x 10 Domains-License to new WebAdmin Package, i can't choose service provider view anymore. How can i get access to the health monitor now?

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Plesk 11.x / Linux :: Unable To Generate Web Server Configuration File

Jul 18, 2015

On Plesk 11.5.30 I have just patched with SSLfix.sh. [URL] ......

When I run an ssl check I get - Certificate name mismatch

I am also getting the following message

Unable to generate the web server configuration file on the host because of the following errors:
Template_Exception: apache2: Syntax error on line 211 of /etc/apache2/apache2.conf: Syntax error on line 73 of /etc/apache2/mods-enabled/ssl.conf: </IfModule>SSLHonorCipherOrder without matching <IfModule>SSLHonorCipherOrder section

[Code] .....

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Plesk 12.x / Linux :: Unable To Generate Web Server Configuration File After Upgrade To V12

Jun 21, 2014

I get this error after upgrade from Parallels Plesk 11.5 for Linux to 12.0.18 (Ubuntu 12.04.4 LTS):

Template_Exception: nginx: [emerg] PEM_read_bio_X509_AUX("/opt/psa/var/certificates/certI3Fakms") failed (SSL: error:0906D064EM routinesEM_read_bio:bad base64 decode) nginx: configuration file /etc/nginx/nginx.conf test failed

file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 75 code: 0

Reconfigure all does not work:

web:Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-all )
Details: Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-server [1] => -no-restart )
Details: [2014-06-22 02:23:16] ERR [util_exec] proc_close() failed [2014-06-22 02:23:21] ERR [util_exec] proc_close() failed

[Code] .....

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Plesk 11.x / Linux :: Unable To Generate Web Server Configuration File On Host

Jun 25, 2014

version: Parallels Plesk Panel v11.5.30_build115130819.13
os: centos 6.5 (final)

I recently received this messsage from in my mailbox "Unable to generate the web server configuration file on the host <nsxxxxxxx.ovh.net>" which is coming now every hour for 4 days now.

I first tried to regenerate an apache conf file with the magic on my Centos 6:

# /usr/local/psa/admin/sbin/httpdmng --reconfigure-all

but it gives me this output:

Execution failed.
Command: httpdmng
Arguments: Array
(
[0] => --reconfigure-server
[1] => -no-restart

[Code] .....

At line 10 in my server.conf file I have a bunch of ipv6 address that looks like this:

NameVirtualHost xx.xx.x.xx:80
NameVirtualHost [xxxx:xxxx:8:5b11::1000]:80
NameVirtualHost [xxxx:xxxx:8:5b11::1001]:80
NameVirtualHost [xxxx:xxxx:8:5b11::1002]:80

[Code] ....

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Plesk 12.x / Linux :: Unable To Generate Web Server Configuration File On Host

Jul 28, 2014

After the last update, I get this error:

Unable to generate the web server configuration file on the host <xxx.de> because of the following errors:

Template_Exception: nginx: [emerg] PEM_read_bio_X509_AUX("/usr/local/psa/var/certificates/certRHXRsQy") failed (SSL: error:0906D064EM routinesEM_read_bio:bad base64 decode)
nginx: configuration file /etc/nginx/nginx.conf test failed

file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php
line: 75
code: 0

Please resolve the errors in web server configuration templates and generate the file again.

the websites of my customer are not reachable now....

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Plesk 12.x / Linux :: Sites Inaccessible - Unable To Generate Web Server Configuration File

Aug 31, 2014

I have some error with my server. All my sites are inaccessible.

Code:
Template_Exception: nginx: [emerg] SSL_CTX_use_PrivateKey_file("/opt/psa/var/certificates/cert-ao0glw") failed (SSL: error:0D0680A8:asn1 encoding routines:ASN1_CHECK_TLEN:wrong tag error:0D07803A:asn1 encoding routines:ASN1_ITEM_EX_D2I:nested asn1 error:Type=X509_ALGOR error:0D08303A:asn1 encoding routines:ASN1_TEMPLATE_NOEXP_D2I:nested asn1 error:Field=pkeyalg, Type=PKCS8_PRIV_KEY_INFO error:0907B00D:PEM

[Code] .....

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Plesk 12.x / Linux :: Configuration File Error

Jun 25, 2015

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Parallels Plesk Panel 12.0.18 MU #51 CentOS 6.6 (Final)

PROBLEM DESCRIPTION
The following error has started to appear on our server: New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /usr/local/psa/admin/conf/templates/default/nginxDomainVhost.php, error = Template_Exception: Empty content was provided for config file /var/www/vhosts/system/domain/conf/nginx.conf file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 47 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.

STEPS TO REPRODUCE
Appears on the plesk home page

ACTUAL RESULT
Error displaying as above

EXPECTED RESULT
No error should be displaying, I haven't seen this before and we didn't receive an email with error descriptions. Is it safe to regenerate the broken config files / all of them? t

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Plesk 12.x / Linux :: File Sharing Stops - Unable To Load Folders List

Apr 6, 2015

After enabling File Sharing in Plesk 12, the service appears to function correctly. If only a few files are uploaded, they are ok. However, after uploading a directory structure with a handful of MB, and subdirectories, File Sharing stops. It shows at the top of the screen:

"Internal error: The File Sharing service is temporarily unavailable because the site is down for maintenance."

it also says in the main window:

"Unable to load folders list."

Clicking on Upload Files, that dialog also shows "Unable to load folders list."

I have checked that the ownership of those files on the server is www-data:www-data , and that permissions are 755 for directories and 644 for files, because it seems like ownership and permissions could be an issue, however that doesn't fix it. Removing all the files in the share does fix it, however that's not useful if the files should be available for sharing.

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Plesk 11.x / Windows :: Cannot Log In - Unable To Read Control Panel Configuration File

Apr 29, 2013

I can not log into to plesk right now. It's display message " Unable to read Control Panel configuration file: date_default_timezone_get() [function.date-default-timezone-get]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_ timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier.We selected 'Asia/Krasnoyarsk' for '7.0/no DST' instead".

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Plesk 11.x / Windows :: Health Monitor Access From Server Admin Panel Home

Aug 18, 2012

Health Monitor Module is installed and running on server, but not visible under Server Administration Panel > Home > Server Health on Plesk Panel 11.0.9 update #7. Is there a trick to configuring home to show it and/or a direct way to launch view of server health?

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Plesk 11.x / Linux :: 11.5.30 Repository Error - Transport Error - Unable To List Directory - Curl Error

Jun 29, 2013

After upgrade to Plesk 11.5.30 trying to set up FTP-Backup Repository:

Repository error: Transport error: unable to list directory: Curl error: Access denied to remote resourceClick to expand...

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Plesk 12.x / Linux :: Unable To Disable Or Modify Firewall Configuration

Jul 8, 2014

I am unable to disable or modify the firewall by using the plesk firewall extention. Plesk throw the two errors below:

Code:

Error: Could not disable firewall:
util_exec(.., 'proc_open') failed: file does not exist or is not executable: /opt/psa/admin/bin/modules/firewall/register_service

Code:

Error: Could not activate firewall configuration:
util_exec(.., 'proc_open') failed: file does not exist or is not executable: /opt/psa/admin/bin/modules/firewall/safeact
I checked the symlinks, they point to the same location: /opt/psa/admin/bin/modules/firewall/mod_wrapper
-r-s--x--- 1 root root 18896 Jun 6 10:37 mod_wrapper

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Plesk 11.x / Linux :: PHP FastCGI Configuration File?

Oct 24, 2014

Where the file that holds PHP fastcgi configuration is located. I was told its here but it's not

/etc/nginx/conf.d/*.conf.

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Plesk 12.x / Linux :: Where Is The Parallels Installer Configuration File

Dec 6, 2014

When i go to https://ip:8447 i get the error

Can't connect to backend: No such file or directory

The source is locked and the "Store installation files in directory" is empty and i cant change it. The source gives an explantation:

"This field was locked by vendor. Enable it by removing 'SOURCE' option from Parallels Installer configuration file."

But where is the Installer configuration? I think i might have deleted this by accident and comparing files with another server didnt gave result.

[URL] .... doesn't list it either

/usr/local/psa/admin/sbin/autoinstaller

also doesn't have an option to get the current or default config.

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Plesk 11.x / Linux :: PHP Startup - Unable To Load Dynamic Library

May 1, 2015

I am troubleshooting a problem where the php5 package was replaced and caused lots of psa/plesk packages to be removed. This system details are;

# cat core.version
11.5.30 Ubuntu 12.04 115140407.17
# lsb_release -a
Description: Ubuntu 12.04.2 LTS
Codename: precise
# uname -a
Linux my.host.name 3.2.0-45-generic #70-Ubuntu SMP Wed May 29 20:12:06 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

The plesk panel is up, the websites are running, and the email services are running, but there are many errors like so;

==> error.log <==
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626/json.so' - /usr/lib/php5/20090626/json.so: cannot open shared object file: No such file or directory in Unknown on line 0

I also get the following error when inspecting the json module:

root@vps:/etc/php5/mods-available# php -i|grep -i json
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626/json.so' - /usr/lib/php5/20090626/json.so: cannot open shared object file: No such file or directory in Unknown on line 0
/etc/php5/cli/conf.d/20-json.ini,

[Code] ....

What I need to install to get that json.so file back?

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Plesk 11.x / Linux :: Unable To Load Object Of Type Account

Feb 3, 2015

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallel Plesk 11,0,9, update 63; OS centOS 6.

PROBLEM DESCRIPTION
when I try to access a domain to make changes, the system gives me this error

Message :
Unable to load object of type Account with id = 18: Account: unable to select: no such row in the table
file common_func.php3
line 3327
Type PleskFatalException

STEPS TO REPRODUCE
In ADMINISTRATION panel, clik DOMAIN -> click on one of 9 domains (only one don’t work)

ACTUAL RESULT
Error message

EXPECTED RESULT
normal operation of domain

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Plesk 12.x / Linux :: Unable To Update From Panel - Page Does Not Load

Jan 19, 2015

After doing the upgrade to v12.0.18 when I go in : tools , updates the page does not load . I added to the firewall port 8447 but nothing .

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Plesk 11.x / Windows :: Internal Error - Unable To Access File Sharing Repository With Admin

Jun 22, 2014

We have Panel Plesk 11.5.30 in Windows 2008 R2. when you go to File Sharing in all the Subscriptions, appears this error: Internal error: Unable to access File Sharing repository with the system user name "admin": wrong username or password

This happen since we do the update to the new version 11.5.30 ...

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Plesk 12.x / Linux :: Missing Log Rotation Configuration File For Domain

May 7, 2015

When I specify log rotation settings for domain xyz.com in Plesk panel I expect them to be saved in /etc/logrotate.d/xyz.com file, at least this is the expected behaviour according to Plesk12 Admin Guide: [URL] ....

Apparently, it doesn't happen and I don't have xyz.com file in /etc/logrotate.d/

Log rotation doesn't seem to work either, at least it doesn't work for error.log

I read somewhere that log rotation feature has to be specially enabled in Plesk but I couldn't find specifics anywhere.

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Plesk 11.x / Linux :: Migration From 8.6 - Unable To Load Object Of Type Account With ID 1080

Nov 14, 2014

after i migrate from Plesk 8.6 to Plesk 11.5 some of my Domains have trouble.When I want to open one of the Domain i become this error here: Internal error: Unable to load object of type Account with id=340: Account: unable to select: no such row in the table

In the databases i found some of errors here:

Previous error: Template_Exception: Unable to load object of type Account with id=1080: Account: unable to select: no such row in the table (select `id`, `type`, `password` . from `accounts` . where
`id`=1080)
file: /usr/local/psa/admin/plib/Template/Processor.php
line: 27

[code]...

I have already do this here: [URL] .... and reconfigure all my domains again, but the issue dont fix.

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Plesk 11.x / Linux :: Error When Changing Nginx Configuration

Jun 5, 2014

I have following problem when I try to cange the configuration file for Nginx in Plesk.

Details:

- Using Wordpress
- vServer
- PHP is handled through Nginx
- Memcached is enabled

To use the caching plugin "Cachify" in combination with memcached, the nginx configuration file must be edited. Following config should be used:

Code:

## GZIP
gzip_static on;
## CHARSET
charset utf-8;
## INDEX LOCATION
location / {
error_page 405 = @nocache;

[Code] ....

When I try to save the new config, following error appears:

Invalid nginx configuration: nginx: [emerg] duplicate location "/" in /var/www/vhosts/systemmydomain/conf/vhost_nginx.conf:8 nginx: configuration file /etc/nginx/nginx.conf test failed

How can I use the necessary configuration? I used google before, but some people said, that the server templated needs to be edited?

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Plesk 12.x / Linux :: Migration Between Servers - Error With DNS Configuration

Feb 18, 2015

Yesterday I migrated a domain with the migration tool from a Debian 7.6 Plesk 12.0.18 MU35 box to a Debian 7.6 Plesk 12.0.18 MU35 box

This domain have a simple DNS configuration. The A registry for the domain.com was an own IP instead the IP of the server. Rest of the DNS configuration was the same.

After migration the A registry for the domain.com was an own IP too (as expected) but also the A registry for mail.domain.com

Before migration, in the old server:

A domain.com x.x.x.x (own ip)
A mail.domain.com y.y.y.y (server ip)

After migration, in the new server:

A domain.com x.x.x.x
A mail.domain.com x.x.x.x

The migration had changed the IP for mail.domain.com for the IP of the A registry for domain.com

Very strange. I double-checked it (as the domain in the "old" server was suspended)

Client don´t have access to the control panel, so no changes done.

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Plesk 12.x / Linux :: RoundCube - Unable To Open Default Rule File

Jun 6, 2015

On attempting to select the configuration->filter option on RoundCube, we got the error message:

SERVICE CURRENTLY NOT AVAILABLE!
Error No. [501]

On /var/log/plesk-roundcube/errors we can see the following logs:

[06-Jun-2015 14:57:17 -0300]: PHP Error: SieveRules plugin: Unable to open default rule file in /usr/share/psa-roundcube/plugins/sieverules/sieverules.php on line 1523 (GET /roundcube/?_task=settings&_action=plugin.sieverules)
...
[06-Jun-2015 14:57:17 -0300]: PHP Error: SieveRules plugin: Unable to open example rule file in /usr/share/psa-roundcube/plugins/sieverules/sieverules.php on line 1560 (GET /roundcube/?_task=settings&_action=plugin.sieverules)
...
[06-Jun-2015 14:57:17 -0300]: PHP Error: Error loading template for sieverules.sieverules in /usr/share/psa-roundcube/program/include/rcmail_output_html.php on line 496 (GET /roundcube/?_task=settings&_action=plugin.sieverules)

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Plesk 12.x / Linux :: Unable To Add Certificate To Site - File Put Contents Failed

May 23, 2015

When i add the private key and certificate via plesk panel, i get the following error:

ERR [panel] Unable to set the certificate: Unable to put certificate file: Unable to arrange cert file: file_put_contents failed:

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Plesk 12.x / Linux :: CentOS 7 - Hard Disk Quota Is Not Supported Due To Configuration Of Server File System

Feb 25, 2015

I have a new CentOS 7, with Plesk 12, CentOS 7 by default has XFS filesystem.

I try migrate sites from another Plesk Server but Plesk agent say: "hard disk quota is not supported due to configuration of server file system" (my CentOS 7)

My CentOS7:

CentOS Linux 7.0.1406 64 bits
Plesk 12.0.36

My fstab

[root@ns ~]$ cat /etc/fstab
/dev/mapper/centos-root / xfs defaults,usrquota,grpquota 1 1
UUID=ba391bd5-786c-4ae7-8bbd-f36f831ae6eb /boot xfs defaults 1 2
/dev/mapper/centos-swap swap swap defaults 0 0

I added "usrquota,grpquota", then mount -o remount / ; but when I try quotacheck -fmv / I gest this:

[root@ns ~]$ quotacheck -fmv /
quotacheck: Skipping /dev/mapper/centos-root [/]
quotacheck: Cannot find filesystem to check or filesystem not mounted with quota option.

but quotaon command works:

[root@ns ~]$ quotaon /
quotaon: Enforcing group quota already on /dev/mapper/centos-root
quotaon: Enforcing user quota already on /dev/mapper/centos-root

The problem here is why Plesk does not recognize quotas as enabled on CentOS 7??

If I try this command it seems good:

[root@ns ~]$ /usr/local/psa/admin/sbin/usermng --isquotable
0

Also I do this:

- Disabled Selinux
- Check all packages as quota, etc.

I have been using some reference: [URL] ....

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Plesk 12.x / Linux :: Postfix Configuration - Error Regarding Host Name And Virtual Domains

May 21, 2015

I run a virtual server (Ubuntu 12.04, Plesk 12, Postfix 2.9.6) using plesk to manage multiple domains. The server address is server.domain1.com. I use plesk to also manage domain1.com regarding all services, including DNS and mail.

What I just found is that postfix sometimes issues the following warning:

server postfix/trivial-rewrite[7397]: warning: do not list domain server.domain1.com in BOTH mydestination and virtual_alias_domains

The essential part of my main.cf is:
myhostname = server.domain1.com
mydestination = localhost.$mydomain, localhost.localdomain, localhost
virtual_mailbox_domains = $virtual_mailbox_maps, hash:/var/spool/postfix/plesk/virtual_domains
virtual_alias_maps = $virtual_maps, hash:/var/spool/postfix/plesk/virtual
virtual_mailbox_maps = , hash:/var/spool/postfix/plesk/vmailbox
virtual_transport = plesk_virtual

And /var/spool/postfix/plesk/virtual_domains contains amongst others:

domain1.com domain1.com/

I do not have any issues with receiving or sending e-mails right now, but would like to get rid of the error message however.

Could it be the problem that postfix automatically sets mydomain to $myhostname with skipping the first part (i.e., mydomain is implicitly set to domain1.com)? Should I manually set mydomain to server.domain1.com instead? Any other recommendations? Since mydomain seems to be used in multiple options [URL] ..., I wonder what I might destroy with changing this? As all mail services run without any further troubles at the moment, I don't want to break this...

As I assume that quite some people use a plesk-based server to manage the domain to which the server itself belongs to, I would assume that there should be a general fix/check to updated mydomain accordingly?

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Plesk 12.x / Linux :: Horde Error - Unable To Create VFS Directory

Sep 4, 2014

We are having an issue when users are trying to add attachments via horde the error:

unable to create VFS directory /.horde/imp

appears. How this can be resolved? 

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