Plesk 11.x / Linux :: Health Monitor Installed But Unable To Load Configuration File

Aug 31, 2013

I just installed the Health Monitor add-on in a brand new Plesk 11.5.30 on CentOS 6.4 but all that it's area in Plesk displays is this funky looking error:

{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.Click to expand...

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Plesk 12.x / Linux :: Health Monitor Error - Unable To Load Configuration File

Apr 27, 2015

I have a one problem in my server . I use in Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6 I vps in systemOS CentOS6.6 Final Minimal and installing plesk health monitor show error in :

{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.

And I try the command

/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php

output problem is :

Error: Unable to read /proc/partitions

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Plesk 12.x / Linux :: Alarms From Health Monitor Goes Into SPAM

Dec 12, 2014

I spent a lot of time trying to not have alarm messages into spam folder.

already added address to my contacts
already mark it as important
already changed sender email... but

Plesk where take email for Alarm Message?

Because I changed email (external) with 1 internal, but update alert arrive with administrator email and now is not going to spam, but alarm email arrive with old email (external, that is marked as pishing) ....

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Plesk 12.x / Linux :: Health Monitor In Power User?

Aug 1, 2014

i can't seem to get access to the health monitor in power user mode. As my plesk license was "upgraded" from a usual 11.x 10 Domains-License to new WebAdmin Package, i can't choose service provider view anymore. How can i get access to the health monitor now?

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Plesk 11.x / Linux :: Unable To Generate Web Server Configuration File

Jul 18, 2015

On Plesk 11.5.30 I have just patched with SSLfix.sh. [URL] ......

When I run an ssl check I get - Certificate name mismatch

I am also getting the following message

Unable to generate the web server configuration file on the host because of the following errors:
Template_Exception: apache2: Syntax error on line 211 of /etc/apache2/apache2.conf: Syntax error on line 73 of /etc/apache2/mods-enabled/ssl.conf: </IfModule>SSLHonorCipherOrder without matching <IfModule>SSLHonorCipherOrder section

[Code] .....

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Plesk 12.x / Linux :: Unable To Generate Web Server Configuration File After Upgrade To V12

Jun 21, 2014

I get this error after upgrade from Parallels Plesk 11.5 for Linux to 12.0.18 (Ubuntu 12.04.4 LTS):

Template_Exception: nginx: [emerg] PEM_read_bio_X509_AUX("/opt/psa/var/certificates/certI3Fakms") failed (SSL: error:0906D064EM routinesEM_read_bio:bad base64 decode) nginx: configuration file /etc/nginx/nginx.conf test failed

file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 75 code: 0

Reconfigure all does not work:

web:Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-all )
Details: Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-server [1] => -no-restart )
Details: [2014-06-22 02:23:16] ERR [util_exec] proc_close() failed [2014-06-22 02:23:21] ERR [util_exec] proc_close() failed

[Code] .....

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Plesk 11.x / Linux :: Unable To Generate Web Server Configuration File On Host

Jun 25, 2014

version: Parallels Plesk Panel v11.5.30_build115130819.13
os: centos 6.5 (final)

I recently received this messsage from in my mailbox "Unable to generate the web server configuration file on the host <nsxxxxxxx.ovh.net>" which is coming now every hour for 4 days now.

I first tried to regenerate an apache conf file with the magic on my Centos 6:

# /usr/local/psa/admin/sbin/httpdmng --reconfigure-all

but it gives me this output:

Execution failed.
Command: httpdmng
Arguments: Array
(
[0] => --reconfigure-server
[1] => -no-restart

[Code] .....

At line 10 in my server.conf file I have a bunch of ipv6 address that looks like this:

NameVirtualHost xx.xx.x.xx:80
NameVirtualHost [xxxx:xxxx:8:5b11::1000]:80
NameVirtualHost [xxxx:xxxx:8:5b11::1001]:80
NameVirtualHost [xxxx:xxxx:8:5b11::1002]:80

[Code] ....

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Plesk 12.x / Linux :: Unable To Generate Web Server Configuration File On Host

Jul 28, 2014

After the last update, I get this error:

Unable to generate the web server configuration file on the host <xxx.de> because of the following errors:

Template_Exception: nginx: [emerg] PEM_read_bio_X509_AUX("/usr/local/psa/var/certificates/certRHXRsQy") failed (SSL: error:0906D064EM routinesEM_read_bio:bad base64 decode)
nginx: configuration file /etc/nginx/nginx.conf test failed

file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php
line: 75
code: 0

Please resolve the errors in web server configuration templates and generate the file again.

the websites of my customer are not reachable now....

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Plesk 12.x / Linux :: Sites Inaccessible - Unable To Generate Web Server Configuration File

Aug 31, 2014

I have some error with my server. All my sites are inaccessible.

Code:
Template_Exception: nginx: [emerg] SSL_CTX_use_PrivateKey_file("/opt/psa/var/certificates/cert-ao0glw") failed (SSL: error:0D0680A8:asn1 encoding routines:ASN1_CHECK_TLEN:wrong tag error:0D07803A:asn1 encoding routines:ASN1_ITEM_EX_D2I:nested asn1 error:Type=X509_ALGOR error:0D08303A:asn1 encoding routines:ASN1_TEMPLATE_NOEXP_D2I:nested asn1 error:Field=pkeyalg, Type=PKCS8_PRIV_KEY_INFO error:0907B00D:PEM

[Code] .....

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Plesk 12.x / Linux :: File Sharing Stops - Unable To Load Folders List

Apr 6, 2015

After enabling File Sharing in Plesk 12, the service appears to function correctly. If only a few files are uploaded, they are ok. However, after uploading a directory structure with a handful of MB, and subdirectories, File Sharing stops. It shows at the top of the screen:

"Internal error: The File Sharing service is temporarily unavailable because the site is down for maintenance."

it also says in the main window:

"Unable to load folders list."

Clicking on Upload Files, that dialog also shows "Unable to load folders list."

I have checked that the ownership of those files on the server is www-data:www-data , and that permissions are 755 for directories and 644 for files, because it seems like ownership and permissions could be an issue, however that doesn't fix it. Removing all the files in the share does fix it, however that's not useful if the files should be available for sharing.

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Plesk 11.x / Windows :: Cannot Log In - Unable To Read Control Panel Configuration File

Apr 29, 2013

I can not log into to plesk right now. It's display message " Unable to read Control Panel configuration file: date_default_timezone_get() [function.date-default-timezone-get]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_ timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier.We selected 'Asia/Krasnoyarsk' for '7.0/no DST' instead".

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Plesk 11.x / Windows :: Unable To Read Control Panel Configuration File Error

Aug 29, 2014

I'm unable to access my plesk control panel .its giving this error "Unable to read Control Panel configuration file";tried all available solution for permissions but the problem remains.

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Plesk 11.x / Windows :: Health Monitor Access From Server Admin Panel Home

Aug 18, 2012

Health Monitor Module is installed and running on server, but not visible under Server Administration Panel > Home > Server Health on Plesk Panel 11.0.9 update #7. Is there a trick to configuring home to show it and/or a direct way to launch view of server health?

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Plesk 12.x / Linux :: Unable To Disable Or Modify Firewall Configuration

Jul 8, 2014

I am unable to disable or modify the firewall by using the plesk firewall extention. Plesk throw the two errors below:

Code:

Error: Could not disable firewall:
util_exec(.., 'proc_open') failed: file does not exist or is not executable: /opt/psa/admin/bin/modules/firewall/register_service

Code:

Error: Could not activate firewall configuration:
util_exec(.., 'proc_open') failed: file does not exist or is not executable: /opt/psa/admin/bin/modules/firewall/safeact
I checked the symlinks, they point to the same location: /opt/psa/admin/bin/modules/firewall/mod_wrapper
-r-s--x--- 1 root root 18896 Jun 6 10:37 mod_wrapper

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Plesk 12.x / Linux :: WordPress - Changing PHP File That Is Installed Directly To Root?

Oct 27, 2014

I have a file that creates subscriptions , customers and domains. moreover, also installed wordpress to new domain. it makes it through the php file .

The problem I have is that when installing wordpress on plesk domain is installed in a subdirectory called wordpress in the root directory instead .

Is there any way of changing the php file that is installed directly to root ?

Ask this because from the plesk panel is done, there is an option through the file but can not.

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Plesk 12.x / Linux :: Centos 7 - Service Configuration (Bind Service Is Not Installed)

Apr 27, 2015

I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...

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Plesk 11.x / Linux :: PHP FastCGI Configuration File?

Oct 24, 2014

Where the file that holds PHP fastcgi configuration is located. I was told its here but it's not

/etc/nginx/conf.d/*.conf.

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Plesk 12.x / Linux :: Configuration File Error

Jun 25, 2015

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Parallels Plesk Panel 12.0.18 MU #51 CentOS 6.6 (Final)

PROBLEM DESCRIPTION
The following error has started to appear on our server: New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /usr/local/psa/admin/conf/templates/default/nginxDomainVhost.php, error = Template_Exception: Empty content was provided for config file /var/www/vhosts/system/domain/conf/nginx.conf file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 47 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.

STEPS TO REPRODUCE
Appears on the plesk home page

ACTUAL RESULT
Error displaying as above

EXPECTED RESULT
No error should be displaying, I haven't seen this before and we didn't receive an email with error descriptions. Is it safe to regenerate the broken config files / all of them? t

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Plesk 12.x / Linux :: Where Is The Parallels Installer Configuration File

Dec 6, 2014

When i go to https://ip:8447 i get the error

Can't connect to backend: No such file or directory

The source is locked and the "Store installation files in directory" is empty and i cant change it. The source gives an explantation:

"This field was locked by vendor. Enable it by removing 'SOURCE' option from Parallels Installer configuration file."

But where is the Installer configuration? I think i might have deleted this by accident and comparing files with another server didnt gave result.

[URL] .... doesn't list it either

/usr/local/psa/admin/sbin/autoinstaller

also doesn't have an option to get the current or default config.

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Plesk 11.x / Linux :: PHP Startup - Unable To Load Dynamic Library

May 1, 2015

I am troubleshooting a problem where the php5 package was replaced and caused lots of psa/plesk packages to be removed. This system details are;

# cat core.version
11.5.30 Ubuntu 12.04 115140407.17
# lsb_release -a
Description: Ubuntu 12.04.2 LTS
Codename: precise
# uname -a
Linux my.host.name 3.2.0-45-generic #70-Ubuntu SMP Wed May 29 20:12:06 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

The plesk panel is up, the websites are running, and the email services are running, but there are many errors like so;

==> error.log <==
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626/json.so' - /usr/lib/php5/20090626/json.so: cannot open shared object file: No such file or directory in Unknown on line 0

I also get the following error when inspecting the json module:

root@vps:/etc/php5/mods-available# php -i|grep -i json
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626/json.so' - /usr/lib/php5/20090626/json.so: cannot open shared object file: No such file or directory in Unknown on line 0
/etc/php5/cli/conf.d/20-json.ini,

[Code] ....

What I need to install to get that json.so file back?

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Plesk 11.x / Linux :: Unable To Load Object Of Type Account

Feb 3, 2015

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallel Plesk 11,0,9, update 63; OS centOS 6.

PROBLEM DESCRIPTION
when I try to access a domain to make changes, the system gives me this error

Message :
Unable to load object of type Account with id = 18: Account: unable to select: no such row in the table
file common_func.php3
line 3327
Type PleskFatalException

STEPS TO REPRODUCE
In ADMINISTRATION panel, clik DOMAIN -> click on one of 9 domains (only one don’t work)

ACTUAL RESULT
Error message

EXPECTED RESULT
normal operation of domain

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Plesk 12.x / Linux :: Unable To Update From Panel - Page Does Not Load

Jan 19, 2015

After doing the upgrade to v12.0.18 when I go in : tools , updates the page does not load . I added to the firewall port 8447 but nothing .

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Plesk 12.x / Linux :: Missing Log Rotation Configuration File For Domain

May 7, 2015

When I specify log rotation settings for domain xyz.com in Plesk panel I expect them to be saved in /etc/logrotate.d/xyz.com file, at least this is the expected behaviour according to Plesk12 Admin Guide: [URL] ....

Apparently, it doesn't happen and I don't have xyz.com file in /etc/logrotate.d/

Log rotation doesn't seem to work either, at least it doesn't work for error.log

I read somewhere that log rotation feature has to be specially enabled in Plesk but I couldn't find specifics anywhere.

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Plesk 11.x / Linux :: Migration From 8.6 - Unable To Load Object Of Type Account With ID 1080

Nov 14, 2014

after i migrate from Plesk 8.6 to Plesk 11.5 some of my Domains have trouble.When I want to open one of the Domain i become this error here: Internal error: Unable to load object of type Account with id=340: Account: unable to select: no such row in the table

In the databases i found some of errors here:

Previous error: Template_Exception: Unable to load object of type Account with id=1080: Account: unable to select: no such row in the table (select `id`, `type`, `password` . from `accounts` . where
`id`=1080)
file: /usr/local/psa/admin/plib/Template/Processor.php
line: 27

[code]...

I have already do this here: [URL] .... and reconfigure all my domains again, but the issue dont fix.

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Plesk 12.x / Linux :: RoundCube - Unable To Open Default Rule File

Jun 6, 2015

On attempting to select the configuration->filter option on RoundCube, we got the error message:

SERVICE CURRENTLY NOT AVAILABLE!
Error No. [501]

On /var/log/plesk-roundcube/errors we can see the following logs:

[06-Jun-2015 14:57:17 -0300]: PHP Error: SieveRules plugin: Unable to open default rule file in /usr/share/psa-roundcube/plugins/sieverules/sieverules.php on line 1523 (GET /roundcube/?_task=settings&_action=plugin.sieverules)
...
[06-Jun-2015 14:57:17 -0300]: PHP Error: SieveRules plugin: Unable to open example rule file in /usr/share/psa-roundcube/plugins/sieverules/sieverules.php on line 1560 (GET /roundcube/?_task=settings&_action=plugin.sieverules)
...
[06-Jun-2015 14:57:17 -0300]: PHP Error: Error loading template for sieverules.sieverules in /usr/share/psa-roundcube/program/include/rcmail_output_html.php on line 496 (GET /roundcube/?_task=settings&_action=plugin.sieverules)

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Plesk 12.x / Linux :: Unable To Add Certificate To Site - File Put Contents Failed

May 23, 2015

When i add the private key and certificate via plesk panel, i get the following error:

ERR [panel] Unable to set the certificate: Unable to put certificate file: Unable to arrange cert file: file_put_contents failed:

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Plesk 12.x / Linux :: CentOS 7 - Hard Disk Quota Is Not Supported Due To Configuration Of Server File System

Feb 25, 2015

I have a new CentOS 7, with Plesk 12, CentOS 7 by default has XFS filesystem.

I try migrate sites from another Plesk Server but Plesk agent say: "hard disk quota is not supported due to configuration of server file system" (my CentOS 7)

My CentOS7:

CentOS Linux 7.0.1406 64 bits
Plesk 12.0.36

My fstab

[root@ns ~]$ cat /etc/fstab
/dev/mapper/centos-root / xfs defaults,usrquota,grpquota 1 1
UUID=ba391bd5-786c-4ae7-8bbd-f36f831ae6eb /boot xfs defaults 1 2
/dev/mapper/centos-swap swap swap defaults 0 0

I added "usrquota,grpquota", then mount -o remount / ; but when I try quotacheck -fmv / I gest this:

[root@ns ~]$ quotacheck -fmv /
quotacheck: Skipping /dev/mapper/centos-root [/]
quotacheck: Cannot find filesystem to check or filesystem not mounted with quota option.

but quotaon command works:

[root@ns ~]$ quotaon /
quotaon: Enforcing group quota already on /dev/mapper/centos-root
quotaon: Enforcing user quota already on /dev/mapper/centos-root

The problem here is why Plesk does not recognize quotas as enabled on CentOS 7??

If I try this command it seems good:

[root@ns ~]$ /usr/local/psa/admin/sbin/usermng --isquotable
0

Also I do this:

- Disabled Selinux
- Check all packages as quota, etc.

I have been using some reference: [URL] ....

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Plesk 12.x / Linux :: Health Center Shows HIGH CPU

Jul 23, 2015

The server is idle, according to TOP.

Health center shows
Total usage
6056039.4% used 2198044.96
nginx CPU usage
156.5 % 3250.89
Mail server CPU usage
203.6 % 4844.61
MySQL CPU usage
12.2 % 10.28
Plesk CPU usage
164.6 % 95111.06
Getting tired of all the notifications plesk sends to my phone....

EDIT:

Happens everytime i reboot the server.
After about 15 minutes the stats normalise.

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Plesk 12.x / Linux :: Server Health High After Update 12.0.18

Jul 23, 2014

Since the update our Server Health has been very high and is playing up with email and probably other services.

OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #8, last updated at July 16, 2014 11:20 AM

The system is up-to-date; last checked at July 19, 2014 04:41 AM

Services !Problem
Disk OK
Memory OK
CPU !Problem
Network

This is the log from /var/log/plesk/health-alarm.log

##################################################

2014-06-24T10:01:15+11:00 INFO (6): Server health parameter "Services > Panel CPU usage" changed its status from "green" to "red".
2014-06-24T10:21:16+11:00 INFO (6): Server health parameter "Services > Apache CPU usage" changed its status from "red" to "green".

[Code].....

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Plesk 12.x / Linux :: Server Health Emailed Alerts / Alarms

Apr 22, 2015

I keep receiving emailed alerts with subject like:
"<server name> alarm level changed"

with content like:

Server health parameter "Memory > Real memory usage" changed its status from "green" to "yellow".
or
Server health parameter "Services > Apache CPU usage" changed its status from "red" to "yellow".

(and then a readout of the top command)

1) Where in Plesk can I see live alerts (or a historical log of these alerts)

2) Where can I change the settings (I think it may be too sensitive and the thresholds need to be adjusted)

3) I don't quite understand the alerts in general either, for example, the "Memory > Real memory usage", the TOP command output is for example:

top - 12:19:59 up 4:56, 1 user, load average: 0.21, 0.21, 0.21
Tasks: 255 total, 1 running, 254 sleeping, 0 stopped, 0 zombie
Cpu(s): 5.5%us, 0.7%sy, 0.2%ni, 92.8%id, 0.8%wa, 0.0%hi, 0.1%si, 0.0%st
Mem: 5967176k total, 2539756k used, 3427420k free, 134972k buffers
Swap: 4194300k total, 788k used, 4193512k free, 664916k cached

More than half the memory is unused, very little swap is in use. I don't even see a reason to be warning about this.

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Plesk 11.x / Linux :: Sending Health Notification Emails To Another Email

Jun 21, 2014

I need to sending health notification emails to another email.

I change admin : /usr/local/psa/bin/init_conf --update -email xxx@xxx.xx

Admin change, but health notification email not change.

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