Plesk 11.x / Linux :: Migration From 8.6 - Unable To Load Object Of Type Account With ID 1080
Nov 14, 2014
after i migrate from Plesk 8.6 to Plesk 11.5 some of my Domains have trouble.When I want to open one of the Domain i become this error here: Internal error: Unable to load object of type Account with id=340: Account: unable to select: no such row in the table
In the databases i found some of errors here:
Previous error: Template_Exception: Unable to load object of type Account with id=1080: Account: unable to select: no such row in the table (select `id`, `type`, `password` . from `accounts` . where
`id`=1080)
file: /usr/local/psa/admin/plib/Template/Processor.php
line: 27
[code]...
I have already do this here: [URL] .... and reconfigure all my domains again, but the issue dont fix.
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Feb 3, 2015
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallel Plesk 11,0,9, update 63; OS centOS 6.
PROBLEM DESCRIPTION
when I try to access a domain to make changes, the system gives me this error
Message :
Unable to load object of type Account with id = 18: Account: unable to select: no such row in the table
file common_func.php3
line 3327
Type PleskFatalException
STEPS TO REPRODUCE
In ADMINISTRATION panel, clik DOMAIN -> click on one of 9 domains (only one don’t work)
ACTUAL RESULT
Error message
EXPECTED RESULT
normal operation of domain
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Jul 18, 2014
I get the following error :
Fehler: Unable to create notification: Unable to create Note object: Note: unable to select: no such row in the table
and
Fehler: Benachrichtigung kann nicht aktualisiert werden: Unable to create Note object: Note: unable to select: no such row in the table
In tools&settings -> Email Notifications
I run plesk 12.00.18#7 and i have upgrade from 11.5.30 ....
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Jun 17, 2015
get this problem on a completely new installed machine Ubuntu 14.04. I want to migrate and i come only to that point after Checks -
Home>Tools & Settings>Migration & Transfer Manager>
Define IP Addresses Mapping:
Next button is unavailable and i get the message "No free IP addresses of this type available".I tried to upload a new txt file with old and new IP address, but i doesn't get a feedback. So what I can do now?
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Nov 18, 2014
When you perform a migration, Plesk gives me this error. For more I search, I find what may be the cause.
Error: Unable to find domain with name 'e-domain.com'[2014-11-18 19:41:31] ERR [panel] exception 'PleskObjectNotFoundException' with message 'Unable to find domain with name 'e-domain.com'' in /usr/local/psa/admin/plib/Domain.php:950
Stack trace:
#0 /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php(1278): Domain::getByName('e-domain.c...')
#1 /usr/local/psa/admin/plib/backup/Conflicts/Resolver/UnfitSettingsResolver.php(500):
[Code] .....
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Jul 24, 2014
I am having an issue updating a Plesk Panel installation via micro updates.
OS: Windows Server 2008 R2 SP1
Software: Plesk for windows 11.5
The following errors are generated when the system attempts to update. Please see below for details:
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: ERROR: can't apply patch panel-11.5.30~patch47
Unable to set the object (C:Program Files (x86)ParallelsPleskadminplibapi-common.aiupd_37cuDomain.php.old) owner: (5) Access is denied.
[Code] ....
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Sep 25, 2012
I have an issue on a Plesk 11 Installation
Every time a backup task finishes (full server or a single domain) i get the following error:
The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support.
Unable to find Backup dump object
---------------------- Debug Info -------------------------------
0: backup.abstract-repository.item.php:63
__backup__abstract_repository__item->getDump()
1: backup.abstract-repository.item.restore.php:38
__backup__abstract_repository__item__restore->accessItem(string 'GET', NULL null)
2: UIPointer.php:600
UIPointer->access(string 'GET')
3: plesk.php:50Click to expand...
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Jun 20, 2014
I'm trying to migrate old server into a new server.
Both uses plesk 11.5.30 version.
I'm using the "Migration & Transfer Manager" for importing everything but it does not work. The error is
Error: launchpad error (Error code = 2):
== STDERR ====================
Unable to start SSH session: Unable to exchange encryption keys
==============================
Seems like an ssh problem but ssh from shell works fine in both directions.
I tried also to create public key and put into authorized_keys with no luck..
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May 1, 2015
I am troubleshooting a problem where the php5 package was replaced and caused lots of psa/plesk packages to be removed. This system details are;
# cat core.version
11.5.30 Ubuntu 12.04 115140407.17
# lsb_release -a
Description: Ubuntu 12.04.2 LTS
Codename: precise
# uname -a
Linux my.host.name 3.2.0-45-generic #70-Ubuntu SMP Wed May 29 20:12:06 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
The plesk panel is up, the websites are running, and the email services are running, but there are many errors like so;
==> error.log <==
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626/json.so' - /usr/lib/php5/20090626/json.so: cannot open shared object file: No such file or directory in Unknown on line 0
I also get the following error when inspecting the json module:
root@vps:/etc/php5/mods-available# php -i|grep -i json
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626/json.so' - /usr/lib/php5/20090626/json.so: cannot open shared object file: No such file or directory in Unknown on line 0
/etc/php5/cli/conf.d/20-json.ini,
[Code] ....
What I need to install to get that json.so file back?
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Jan 19, 2015
After doing the upgrade to v12.0.18 when I go in : tools , updates the page does not load . I added to the firewall port 8447 but nothing .
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Apr 6, 2015
After enabling File Sharing in Plesk 12, the service appears to function correctly. If only a few files are uploaded, they are ok. However, after uploading a directory structure with a handful of MB, and subdirectories, File Sharing stops. It shows at the top of the screen:
"Internal error: The File Sharing service is temporarily unavailable because the site is down for maintenance."
it also says in the main window:
"Unable to load folders list."
Clicking on Upload Files, that dialog also shows "Unable to load folders list."
I have checked that the ownership of those files on the server is www-data:www-data , and that permissions are 755 for directories and 644 for files, because it seems like ownership and permissions could be an issue, however that doesn't fix it. Removing all the files in the share does fix it, however that's not useful if the files should be available for sharing.
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Aug 31, 2013
I just installed the Health Monitor add-on in a brand new Plesk 11.5.30 on CentOS 6.4 but all that it's area in Plesk displays is this funky looking error:
{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.Click to expand...
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Apr 27, 2015
I have a one problem in my server . I use in Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6 I vps in systemOS CentOS6.6 Final Minimal and installing plesk health monitor show error in :
{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.
And I try the command
/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php
output problem is :
Error: Unable to read /proc/partitions
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Mar 3, 2014
I registered a domain name and setup a Linux server on GoDaddy, choosing Plesk panel with Power Pack. Inside the panel I created an email address, which I can access from the webmail interface without problems. I decided to setup my clients as well, using the IMAP configuration, as I'm using multiple devices.
I followed the instructions for Outlook express and I was able to setup the account on my virtual machine, with Windows 7 and Windows Live Mail.Though, speaking of the host machine, a MacBook Pro, I normally use Apple Mail that comes with MacOS. Instructions for setting up Mail are updated back to Snow Leopard at least and they do not work properly. I tried various configurations, but I was only able to receive mail on the account, while sending won't work at all.
I'd like Parallels to update the guide or, at least, to open a KB page with the solution(s) to this issue: I googled it and found out that it is a common issue.
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Dec 18, 2014
We was unable to log in into Round cube with any email account. URL....
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Feb 2, 2015
In Plesk (V. 12.0.18) there is no possibility to create mail accounts for subdomains via web interface. The KB article [URL] ..... describes this problem. The article suggests two possible ways.
I don´t want to use option 1 (create subdomain as additional domain) because a subdomain as domain wastes a domain in the license model.
Instead of that I tried the second way (command line interface). I can execute the first command without problems. When I try to execute the second command, I get the following error: "An error occured during mailname creation: Unable to set password: Domain of type subdomain selected".
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Aug 21, 2014
'ERROR: Call to a member function getDomainId() on a non-object (Sites.php:104)'
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Mar 1, 2015
I have a "little" problem. I can not change the hosting type for a domain.
There is the error:
"Internal error.
ERROR: Call to a member function getRootPath() on a non-object (Abstract.php:141)"
What am I doing wrong?
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Nov 28, 2014
Following configuration given:
Abo with "domain.com" - Hosting Type - Webspace (with E-Mail Services)
Subdomain "sub.domain.com" - Hosting Type - Forward
Customer asked us to activate Forward for "domain.com "to other Domain for 2 weeks - but as soon as a Subdomain points on a Domain - I can NOT change the Hosting Type anymore ... WHY???
If I want to change Hosting Type from Hosting to Forward for some weeks - it always deletes the whole Webspace for the Domain ... ?!?
1) Why can't I change Hosting Type when a Sub-Domain is created?
2) Why can't I tell Plesk to change Hosting Type WITHOUT deleting the whole Webspace ...
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Dec 23, 2014
On a server which was running for years now and was updated from plesk 10 to plesk 11 and also to plesk 12 (12.0.18 Update #29) there seems to be a bug.
Customers are able to change PHP handler while in site_isolation_settings.ini it is not allowed:
php_handler_type = fastcgi
PSA service was restarted too:
/etc/init.d/psa restart
This is a serious issue because customers should not be able to change PHP handler type.
Only abonnements created with older Plesk versions are affected. I cannot say which version exactly because server had installed Plesk 10, 11 and 12. What do we have to modify to disallow changing the PHP handler type for this abonnements created with Plesk versions befor Plesk 12?
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Dec 6, 2014
I have installed Plesk 12.0.18 on my server and want to change the hosting-type from "Forwarding" to "Web hosting". I change the type via "Websites & Domains" view (see attachments).
After I insert username and password, I get following error message:
Some fields are empty or contain an improper value. ('home' = '')
Deleting the domain and creating it from scratch is a bad option. I would have to create all e-mail accounts and migrate the data.
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Oct 30, 2014
I can not change "Hosting Type" of my domains configured in Parallels Plesk 11.0.9 for Linux.
I have read this kb. It is exactly the problem I have, but I have permission to create domains and still can not change the type of hosting...
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Mar 26, 2015
When trying to change the hosting type of a subscription, from website to forwarding or none, that was created before I removed tomcat from the server, I get the error: "Error: tomcatmng failed:".
For subscriptions that where created after I removed the tomcat package (with the updates and upgrades manager/product installer) hosting type changing is no problem.
Debian 7.8
Plesk version 12.0.18 Update #39
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Jun 12, 2015
I'm migrating 11 domains from my old server to my new server, and it's been running now for 3 hours and the progress section shows 100% but it looks like it's still running.
And each time I check the "Domains" section I see a couple of my domains listed but not all of them yet, and the ones I do see the "Disk Usage" on one of my domains that I know is large shows the same figure each time I go to this page; it doesn't seem like it has increased at all.
How can I tell if the migration is still processing or if it has froze and I should restart the migration again?
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Jun 23, 2014
Since upgrading to 12.0.18 i have picked up a strange problem when creating a new email account.The Mail tab is not displayed and does not allow me to create email accounts, in version 11.5 I also appeared tab. I have reviewed the FAQ and the solution to change tables in the DB does not serve 11.5 (I understand that by varying the field names and values in 12.0.18).
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Feb 24, 2015
We successfully migrated web and email from a Plesk 9.3 system to the new Plesk 12.0 system. Afterwards i try to install new extensions and / or try to delete existing extensions and receive the following error:
Die Erweiterung Webserver Configurations Troubleshooter kann nicht entfernt werden: crontabmng failed: /usr/bin/crontab execution failed: "crontabViWP46":11: bad command errors in crontab file, can't install. System error: crontab execution error
Means that i am not able to delete the extension "Webserver Configurations Troubleshooter". But the extension is delete (but not completelly - only a checkbox is shown without entry).
Is something comes with a config of the old server? All works proper until migration.
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Jun 3, 2015
We have a problem migrating from 11.0.9 to a different server running 12.0.18. Our Plesk 11 server is running great since years ago. We have 3 resellers there, say reseller1 with 17 domains, reseller2 with 13 domains and reseller3 with 250 domains.
First, we executed a complete server migration with:
/usr/local/psa/bin/migrate -m -host xxx.xxx.xxx.xxx -password xxxxxx -ip-mapping /root/migration-mapping.txt -skip-license -replace-existing-objects true
The process ran properly, but in the end we've found reseller1 and reseller2 were NOT migrated. No errors were reported tho.
While investigating this issue we have found:
1) "/usr/local/psa/bin/migrate --list-resellers" returns only reseller3. So it looks like reseller1 and reseller2 are not "seen" by the migrate utility.
2) /usr/local/psa/bin/migrate -mr reseller1 returns:
Migration started at: 2015-06-03 04:21:11
The following clients not exist: reseller1
3) /usr/local/psa/bin/migrate --list-subscriptions returns the 250 subscriptions of reseller3, but no single mention to reseller1 and reseller2 subscriptions.
In short, reseller1 and reseller2 are invisible for the migration utility. Both missing resellers are ok, enabled and active in our Plesk 11 server.
We are now stuck on the migration process and wondering if this could be a bug in the migrate utility? or some inconsistence in our Plesk 11?
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Sep 2, 2014
If you transfered an account with the PMM, is e-mail still received on the old server being forwarded to the new one?
Is it a good idea to transfer only e-mail & accounts again after DNS propagates to the new server?
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Sep 5, 2014
I had a old virtual Server with Ubuntu+Plesk12. I build a new dedicated Server with CentOS6+Plesk12 and migrate all Domains. Now i have a strange problem:
When i upload a file with FTP-User "user1", the file has the permissions Group=psacln & Owner=user1. All is fine, i can see and edit this file in a FTP-Program. But when my website create a file (cache html files or installed plugin folders in wordpress), I can't see, can't edit and can't download this files.
When i login to plesk with the admin account, i can see and edit this files. They have also Group=psacln & Owner=user1 and i can give them 0666 rights but when i login with FTP-User "user1" with my FTP-Program, I didn't see that files?!
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