Plesk 12.x / Linux :: Completely Free Up One IP Address / Is It Possible

Oct 16, 2014

Is there any way to forbid plesk panel to use one of the IP addresses?If I remove address from panel - it has removed physically from network interface. I want to keep this IP address on network interface, but not let plesk panel use this address in all config files (nginx. apache, ssl etc.)

I want to use standard ports (443 and 80) on this IP address with some custom program not related to plesk panel and web servers. But now Plesk binds all available IP addresses to it services by default.

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Plesk 12.x / Linux :: Disable Automatic Updates Completely?

Jul 17, 2014

is there any way to disable automatic updates completely ? Because the lowest option in the panel is:

"Notify me about available updates but do not automatically install them" (Critical security updates will still be installed automatically.)

And while I can't figure out, which files are going to be updated even on this minmalistic setting, I have to disable it completely.

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Plesk 12.x / Linux :: Scheduled Backup Hangs At 100% - Never Finishing Completely

Jan 24, 2015

I have an issue with my daily backup. I configured to have a daily backup on an external FTP server. Everything looks to work correctly but in the panel I see that the task is a 100% forever. Never finishing completely.. So the next day, the task is not starting.. I have to remove manually the task in backup manager screen.

here is the last lines of the log file (in /var/log/plesk/PMM/backup-2015-01-20-20-46-02-824)

[2015-01-20 21:33:53.108|18485] INFO: ENV[LANG]=en_US.UTF-8
[2015-01-20 21:33:53.108|18485] INFO: Executing utility: /bin/sh -c -e /bin/tar --create --file /usr/local/psa/PMM/tmp/backupznMOWN/daily__1501202046.tar --directory /tmp/repo_transport_tmp_Jalkfn/ --dereference --files-from /tmp/repo_transport_tmp_UTCFhv
[2015-01-20 21:41:12.528|18485] INFO: The utility executed with the return code 0

[Code] ....

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Plesk 11.x / Linux :: Shutdown Completely Spamassassin Service And Mailbox Statistic?

Sep 30, 2014

I'm suffer 2 major problem as below :

1.
how to turn off spamassassin completely ?

I've already stop the spamassassin service on Services Management but it's only valid one day. The next day, spam assassin service automatically start

2.
my customer mailbox statistic wrong. Even if their mailbox not full but when they send email. The quota said that their mailbox full. So they can't send/receive email.

Our action :
Manually, use command
/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php -f execute-statistics

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Plesk 12.x / Linux :: Clear Free Space

Sep 13, 2014

i'm using plesk 11.5..i've deleted a huge file of 15Go and i've still a message about free space on ther server...MySQL query failed: Got error 28 from storage engineClick to expand...

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Plesk 12.x / Linux :: Migration No Free IP Addresses Of This Type Available

Jun 17, 2015

get this problem on a completely new installed machine Ubuntu 14.04. I want to migrate and i come only to that point after Checks -

Home>Tools & Settings>Migration & Transfer Manager>
Define IP Addresses Mapping:

Next button is unavailable and i get the message "No free IP addresses of this type available".I tried to upload a new txt file with old and new IP address, but i doesn't get a feedback. So what I can do now?

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Plesk 12.x / Linux :: Bad Free Disk Space Estimation

Jul 3, 2015

We have Plesk installed with a dedicated disk on /opt. System disk is about 20 GB, data disk is about 220 Gb.There is 190 Gb free on the data disk (mounted on /opt).

But when we try to increase allocated space for a domain, Plesk says that there's enough disk space..Is there any change or adjustement on Plesk we can do, so Plesk will check space on the good disk ?

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Plesk 11.x / Windows :: FTP Option In Admin Panel Completely Missing

Feb 19, 2014

I've encountered a curious problem. Fresh install of Plesk 11 on a Windows 2008 R2 Server. If I want to configure FTP-Accounts under "Domain&Mail" the option is missing entirely. The Server is running an FTP Server and I can connect via FTP to some parts with some users I have created in Plesk. I've scrounged the internet for information about what might be going on here but came up empty.

There is no option to configure FTP Accounts or anything FTP in Plesk. There is empty space where the link should be.

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Plesk 12.x / Linux :: Ban Mail By IP Address?

Aug 13, 2014

Is it possible to ban mail from a specific IP address using Plesk 12?

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Plesk Automation :: Possible To Hide CCP File Manager And Disable FTP Access Completely

Jan 3, 2014

We will be hosting our own closed source solutions and need to be able to not give customers access to the files in their webspace.FTP and SSH access will be blocked in the firewall, so that it easy.I see it is possible to disable access to FTP users information, but the file manager is still usable in the CCP (Customer Control Panel / Hosting Panel).Can this file manager be disabled as well?

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Plesk 12.x / Linux :: New Email Address With NO Mailbox

Jun 20, 2014

Since upgrading to 12.0.18 Update #5 i have picked up a strange problem when creating a new email account.

When I try setup and new email account on any domain, I get teh following error message.

Code:

Error: mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL

If i click OK, I get the following error message

The specified email address is already in use.

I have to click cancel to return to the email address list, which shows the new email address with NO mailbox.

I then have to open the email address and check the Mailbox option to activate it.

Now the email account is configured correctly.

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Plesk 12.x / Linux :: Allow Incoming Emails Only From One IP Address?

Apr 21, 2015

On my plesk server, i have several emails account. These email addresses should receive only emails send by a specific server. But for now, they can receive any email, including spam.

So, i would like to block all emails that are not coming from the allowed server.

How can i do this in plesk ? As i am not a very good server admin, can you tell me exactly what i need to do in plesk?

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Plesk 12.x / Linux :: Email Address Uses - How To Change

May 29, 2015

I've looked a good amount of time trying to change/find where its stored. I've looked in var/qmail and there is no alias folder..We're running postfix/dovecot ....

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Plesk 12.x / Linux :: VPS Hosting - Using Different IP Address In Each Domain

Jun 18, 2015

I've a vps hosting with several domains as you can see

I have to install several SSL certificates and the provider indicates me I must use different IP address in each domain, but I don't know how to do that.

I have several IPs

But all the domains are associated with the first IP, and I can't disassociate one domain and associate it to other IP.

Only when I go to settings for the hosting, I can change the IP, but it's the IP of the hosting, not the IP for one domain.

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Plesk 12.x / Linux :: Deleted Backups Takes Long Time To Recalculate Free Space On Server

Jun 11, 2015

We had many backups stored on our Plesk 12 server about 51 GB in total.

After reducing the backups back to 10 GB by removing old backups through the Backup Manager.

The issue is that Health Monitor still reported that there was low diskspace displayed by color yellow. And it look Health Monitor over 16 minutes to change the alarm level from Yellow to Green

However the statistics at the specific subscription still present the Backup usage of 51 GB's whilest they are no longer there.

What can i do about this in order to speed up the synchronization?

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Plesk 11.x / Linux :: How To Block Mail From Specific Address

May 19, 2014

I'm trying to use spamfilter to block mail from specific address, adding this e-mail to spamfilter in mail account settings, but it doesn't work. In logs I see:

spamc[13430]: skipped message, greater than max message size (256000 bytes).

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Plesk 11.x / Linux :: Recipient Address Rejected Email

Jan 18, 2015

I have some email problem

CentOS 6.6 (Final)
Plesk version12.0.18 Update #29, last updated at Dec 22, 2014 03:39 AM

When sent mail to all @nblobe.com I got smtp 550 rejected

See log below:

Jan 18 10:55:12 server2 postfix/smtpd[3498]: NOQUEUE: reject: RCPT from localhost[::1]: 550 5.1.1 <jcree@nblobe.com>: Recipient address rejected: User unknown in virtual mailbox
table; from=<mail@server2.888.com> to=<jcree@nblobe.com> proto=ESMTP helo=<webmail.server2.888.com>

From webmail.nblobe.com I can send mail but they do not delivered, but I can receive mail...

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Plesk 12.x / Linux :: Change SSL Cert Assigned To IP Address

May 4, 2015

I changed the default certificate (I added the certificate and marked as Default in Server->SSL Certificates).Also I assigned the SSL certificate to my domain.

This works fine, but now I'm trying to make the website PCI Compliant and their test shows that if you request the certificate from the ip address (instead of using the domain) it showns the Parallels self signed certificate instead os showing the default certificate i uploaded). I used also ssltools.websecurity.symantec.com tool and it shows the same. How to change the certificate shown for the one I bought?

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Plesk 11.x / Linux :: Assigned New SSL Cert To IP Address - Still Showing Old

May 24, 2014

I had an SSL cert that is about to expire so I purchased a new one, installed it, uninstalled the soon to expire cert. Went into Tools and Settings > IP Addresses, and assigned the new certificate to the IP.

Although I deleted the old certificate, it still shows in a browser as well as when I test the domain at a SSL server testing website. The new certificate shows also in both browser and test website, but it is a secondary certificate after the soon-to-expire cert.

How do I get rid of the original certificate?

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Plesk 12.x / Linux :: Domain Alias With Mail Address

Aug 25, 2014

When creating a domain alias in Plesk, I can activate Web, Mail and DNS. When I activate "Mail" I would think that I now can create a mail address with that domain (myaddress @ domainalias.com). But I can't. If I create a new one I only can choose between the "real" domains. Is this a bug or a feature?

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Plesk 12.x / Linux :: Changing Administrator Email Address

Mar 26, 2015

The Plesk Health monitor is sending alerts to the wrong email by default. How can it be changed?hanged" notifications by "Health Monitor" are triggered by the default address that has been setup in My Profile > Profile & Preferences or is there a different way of changing this setting.

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Plesk 12.x / Linux :: How To Remove Or Change Primary IP Address

Sep 19, 2014

In Tools & Settings --> IP Adresses I got two IP Adresses:

192.168.1.10 (primary, bold)
89.104.83.139

Since the first IP adress is just the internal IP adress, I'd like to remove it, but I get the message that it's not allowed because it would be the primary IP.

Plesk has no option to just switch the primary IP adress, so what's the way to do it with plesk12?

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Plesk 11.x / Linux :: Administrator-email Sent To Wrong Address

Jul 9, 2014

This is on Ubuntu 12.04 with Plesk 11.5.

I set this up for someone, and temporarily changed the email for the administrative account to my address.

I have since changed this back to the original email, but Plesk keeps sending the administrative emails to my account.

I've pretty much grepped through the entire server for my email in order to stop it sending me emails, but I can't for the life of me find out why it keeps sending these emails to me.

How do I make Plesk send these emails to the right email-account?

The server is using Qmail.

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Plesk 11.x / Linux :: Can't Access Panel From Usual Address

Jun 12, 2014

I currently run a fair size forum which is running IPB and the new version recommends mysql 5.6. Therefore I decided to go ahead and get this installed. In the process I managed to mess up all my sites completely like a moron and at one point couldnt access anything running modcgi. Now I have fixed almost all of it

Problem: Problem I have now is that I cannot access the plesk panel no matter what I try. Firstly I could not restart the service as it said that the database was missing, and therefore I have restored the PSA database from a backup. The service now restarts however looks slightly different to how I would usually see the restart:-

Stopping sw-engine-fpm: [ OK ]
Starting sw-engine-fpm: [ OK ]

However I cannot access the panel from the usual address. All I get is "Firefox can't establish a connection to the server at husky-owners.com:8443" . Im at a bit of a loss as to where to go from here.

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Plesk 12.x / Linux :: Local IP Address Blocked By Feature Fail2ban

Jul 23, 2014

There is a strange problem with the new feature fail2ban. I have noticed that a local ip address (ip address from the webserver itself) was added to the blocked ip addresses of fail2ban now for the second time. What I can see is that it was the recidive jail.

If there is nginx used as reverse proxy you get a "502 Bad Gateway". Any way to find out more about the reason why an ip address is added to the list of blocked ip addresses in fail2ban?

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Plesk 11.x / Linux :: Export Email Address List To Excel?

May 21, 2014

I have a customer that would like a list of their email addresses including all aliases and forwarders. Is there an option to export email addresses to CSV? I can't seem to find anything in the control panel and I dont want to copy and paste 300 addresses.

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Plesk 11.x / Linux :: Stop Sending Notification To Admin Address

Sep 24, 2014

Suddenly my plesk 11.5.30 #47 stops sending notification mails to Administrator email. What can I check to solve the problem.

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Plesk 11.x / Linux :: CentOS 6 - Host Name Must Resolve To Correct IP Address Of Server

Feb 15, 2015

I have a fresh server running CentOS 6 (final). I am trying to install Plesk 11.5.30 but i am experiencing some problems. When i run the plesk-installer i get this message:

Your host name must resolve to the correct IP address of your server, unless you are using network address translation (NAT).

Please quit Parallels Installer, fix the host name resolution problem, and then try installing again.

You can skip the hostname check and continue the installation, however, in such a case, the installer cannot guarantee successful installation.

Now, in my /etc/hosts file i have this:

127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4
::1 localhost localhost.localdomain localhost6 localhost6.localdomain6

Is this correct? Or do i need to add/change something else?

My server is in the clound.

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Plesk 12.x / Linux :: Multiple IP Address Per Domain In Subscription / Customer Account

Sep 13, 2014

We are looking for a solution to support multible IP's for different domains in one subscription/cusomer Account. Current, we have 4 IP's as shared. the Customer can choose under "Web Hosting Access" , which IP he wants to use.

This setting effect all domains in his Account. So it is not possible to set domain1.tld to e.g. IP 1.1.1.1 and domain2.tld e.g. to 2.2.2.2

We like to offer the cusomers one cusomer account with multible IP's

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Plesk 12.x / Linux :: Horde Webmail Cannot Open Email From Specific Address?

Jul 14, 2015

I have a plesk12 webhost linux. We are having an issue about horde webmail. Weird because one of the email user cannot open email coming from specific email address and this is the message:

Error Message: Error when communicating with the server and There has been no contact with the server for several minutes. The server may be temporarily unavailabe or network problems may be interrupting your session. You will not see any updates until the connection is restored.

Now upon checking to the error logs of httpd, I found the ff:
[Tue Jul 14 16:53:09 2015] [warn] [client 202.X.X.X] mod_fcgid: stderr: PHP Fatal error: Class 'Math_BigInteger' not found in /usr/share/psa-pear/pear/php/Horde/Mapi.php on line 172, referer:http://webmail.domainsample.com/imp/dynamic.php?page=mailbox

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