Plesk 12.x / Linux :: How To Remove Or Change Primary IP Address

Sep 19, 2014

In Tools & Settings --> IP Adresses I got two IP Adresses:

192.168.1.10 (primary, bold)
89.104.83.139

Since the first IP adress is just the internal IP adress, I'd like to remove it, but I get the message that it's not allowed because it would be the primary IP.

Plesk has no option to just switch the primary IP adress, so what's the way to do it with plesk12?

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Plesk 11.x / Linux :: Change Primary Domain

Jun 6, 2014

My customer has two domains, one of it is a alias-domain.

He wants to set this alias to his primary domain, so how can i change it?

I tried it with deleting the alias, but i can't find the "button" for changing the primary domain?

Have I to delete the complete abonnement and reinstall all files and databases?

I know, that I have to change some paths in files, but it would be easier, than to dump everything and upload again...

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Nov 11, 2008

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I've looked a good amount of time trying to change/find where its stored. I've looked in var/qmail and there is no alias folder..We're running postfix/dovecot ....

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May 4, 2015

I changed the default certificate (I added the certificate and marked as Default in Server->SSL Certificates).Also I assigned the SSL certificate to my domain.

This works fine, but now I'm trying to make the website PCI Compliant and their test shows that if you request the certificate from the ip address (instead of using the domain) it showns the Parallels self signed certificate instead os showing the default certificate i uploaded). I used also ssltools.websecurity.symantec.com tool and it shows the same. How to change the certificate shown for the one I bought?

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Nov 7, 2013

I need to change the IP to a server dedicated Windows with Parallels Plesk installed and 200 domain's hosting.

Do I have to change the IP in the dns zone one at a time? I think it's possible to do it by reconfigurator (remote desktop).

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May 7, 2014

My Parallels Plesk Panle 11.0.9 (Windows 2008 r2) would not allow me to remove an old IP address. I've tried using PP Reconfigurator but encountered a problem:

1. I open PP Reconfigurator and click "Change Server IP Addresses"
2. Under IP addresses I see 2 addresses
3. I check the one that is no longer active
4. I select "Existing Address", however NO existing addresses are displayed.

Is there a way to remove this old inactive address somehow. I should say that we have 2 domains on that server. Both domains are associated with the active IP address.

The funny thing is that when using PP Reconfigurator we see that the inactive IP is still associated with one of the two domains (this is not true). In short PP Reconfigurator displays DOMAIN 1 and DOMAIN 2 associated with the active IP; while DOMAIN 1 also associated with the inactive IP.

Problem is that we can't upgrade our panel because the upgrade application considers our server to be associated still with the old inactive IP address and can't find the necessary ports for that old IP.

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Sep 10, 2009

I am running plesk 9.2. I need to move one domain from the shared IP to dedicated IP. How do I do that? My server vendor has already allocated the IP addresses to me and I can see the unused IPs in the Ip address pool. How can I change the ip of suppose; mydomain.com from 1.2.3.4(shared) to 4.5.6.7(dedicated)?

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Feb 19, 2015

On our instance (Plesk 12 / Debian) I am logged out within 1 or 2 minutes quite often while working on config of the primary website (admin access). The session idle time is set to the 30 min default, and the problem isn't to do with changing IP addresses - the multiple sessions visible all have the same IP address.

This happens so constantly it is difficult do any real work. Where is the logic of session creation and termination? What do we need to look at to deal with this problem? We have root access.

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Jan 23, 2015

Up until a week ago we had some troubles with package dependencies on our dedicated server running on Ubuntu 14.04.1. Plesk was totally out of reach, displaying 502 Bad Gateway pages and some other weird error on login_up.php3.

I fixed the dependencies by removing a lot of packages (including Plesk) and finally managed to reinstall Plesk using the autoinstaller, then repaired it using "/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh" (IIRC this whole bootstrapper folder was not present before reinstallation).

Now, after restoring our data from a backup pretty much everything works except for the subdomains. They all redirect to the primary domain's vhost (307 Redirect) for some reason.

"/var/log/apache2/access.log" shows the following after issuing a HTTP request to any subdomain:

Code:
<ip> - - [23/Jan/2015:23:15:31 +0100] "GET / HTTP/1.1" 307 244 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:35.0) Gecko/20100101 Firefox/35.0"
<ip> - - [23/Jan/2015:23:15:31 +0100] "GET / HTTP/1.1" 200 13397 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:35.0) Gecko/20100101 Firefox/35.0"

I have tried enabling and disabling nginx, it did not work. Then I just kept it disabled because it makes our forum think that everyone has the server's IP (because of the reverse proxy thing I assume).

Oh, and I should say: using HTTPS anywhere just gets me a 502 Bad Gateway error.

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Primary Domain Change For WHM Account

Feb 27, 2007

I have a hostee who as part of an out-of-court settlement, needs to change the primary domain they host on. The domain they're switching to is already a parked domain on their account. At first blush, it seems like it would be pretty easy, but now I'm concerned about their email. Both of the principals of the company use Horde extensively for webmail, and as such I have files on the server for their email accounts. What I was thinking about doing is this:

1. Stop parking the "new" domain on the account.
2. Change the account from using the "old" domain in WHM to the "new" domain by modifying the account in WHM.
3. Forwarding email sent to user@old.domain to user@new.domain, in CPanel.
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My concern is in how to move the mail files, currently set up to be for user@old.domain, to be readable by Horde as user@new.domain, so it's seamless to the users. We will be keeping the old domain under our control, but not using it to point to the site any more; I just don't want to have to tell them "OK, to get your old email, you have to check this address, and to get new email, you have to check this one."

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I have a client on a dedicated IP, today we needed to downgrade the web hosting plan. As the web hosting plan puts users on a default shared IP, this plan change also changed the dedicated IP to the shared one causing some propagation issues for a small period of time.

I have contacted WHMCS about this asking if they had a way of changing the clients plan but keeping the IP address intact as this could lead to some very undesirable outcomes. They explained that it is not their fault and to contact Parallels.

I know I can change the plan directly in Plesk however by initiating the plan change via WHMCS, everything is automated.

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Please see this screenshot:

The 'retail' certificate above 'retail 2015' it isn't actually on any other domains - I've checked. So how can I remove it? I can see the 'psa' mysql table, is it safe to remove from there?

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I tried to remove the ssl certificate but although I have removed it from the IP I'm getting an error that it is still assigned to it. The solution in [URL] .... didn't work cause the Certificate field is grey out in my case.

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I'm having the following issue:

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System is running CentOS 5.11 with Plesk 12.0.18 Update #35

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I tried to remove by

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Both of them display that is removed but after a new installation are the folders not created and maybe old files not overwritten if not deleted.

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I had forwaded a domain

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I am attaching the snap shots to show what I tried

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Code: Unable del record in DNS server: unable find DNS record ...

There is a KB article about this specific problem : [URL] .... , but it refers to older Plesk versions (8.x-10.x). I gave it a shot by copying the fix file from all 3 different versions to /usr/local/psa/admin/plib/api-common/ and i got the following PHP errors:

Code:

PHP Warning: include_once(class.PHostingManager.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/api-common/cuDns.php, Line: 4
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[URL] ......

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At the same time under a heading Web hosting features there is a PHP5 support that is installed.

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Does the panel allow installing PHP5 from two places?

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Fail2Ban stopped working and failed really bad, and it stopped working.

Later on we tried to uninstall Fail2Ban through Add/remove components and we were stack on logging. (about 20 hours same thing)

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Is there a command line way of removing Plesk backups?

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We have a script that copies the contents of "/var/lib/psa/dumps/" to Amazon S3 for long-term storage of backups. It runs nightly after a scheduled Plesk backup. Once that script completes successfully, we'd like to delete the Plesk backup to free up disk space. We have Plesk's "Maximum number of backups in the repository" set to 1.

But Plesk appears to keep that backup around while creating a new backup (which makes some sense). This is causing us trouble because the server does not have enough disk space for two backups. As a temporary solution, I'm manually deleting the backup each day through the Plesk admin, but would like to automate it if possible. If automation is overly complex/risky, we'll look at upping our disk space instead.

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Aug 19, 2014

I want to use the Panel as a Master DNS Server.

1: Obtain two Nameservers. ns1.maindomain.com, ns2.maindomain.com. (Completed)
2: Glue the Nameservers to the server's IP addresses. 1.1.1.1 -> ns1.maindomain.com / 2.2.2.2 -> ns2.maindomain.com (Completed)
3: Successfully register domain and make sure it's pointing to the correct server. (Completed)
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Reason: Can't edit the template correctly due to a suffix .<domain> that I cannot get rid of.

In order for me to use (ns1.maindomain.com) and (ns2.maindomain.com) as the namerservers for client.com, I'll need to be able to edit those fields entirely. I don't want Plesk to append the client's domain name to the NS record.

This may be a very simple thing to remove, but I give up.

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