Plesk 11.x / Linux :: Shutdown Completely Spamassassin Service And Mailbox Statistic?

Sep 30, 2014

I'm suffer 2 major problem as below :

1.
how to turn off spamassassin completely ?

I've already stop the spamassassin service on Services Management but it's only valid one day. The next day, spam assassin service automatically start

2.
my customer mailbox statistic wrong. Even if their mailbox not full but when they send email. The quota said that their mailbox full. So they can't send/receive email.

Our action :
Manually, use command
/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php -f execute-statistics

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Plesk 12.x / Linux :: SpamAssassin Setup Default Value From Server Level To Specific Mailbox

Jun 17, 2014

When I create Mailbox for customer, spamassassin have status (default):

HTML:
Status false
The score that a message must
receive to qualify as spam
What to do with spam mail move
Add the following text to the true
beginning of subject of each
message recognized as spam
Modify spam mail subject text ***SPAM***

Black list
================================
Server-wide black list:

User's black list:

White list
================================
Server-wide white list:

User's white list:

But i want it:

HTML:

Status false
The score that a message must 7
receive to qualify as spam
What to do with spam mail text
Add the following text to the true
beginning of subject of each
message recognized as spam
Modify spam mail subject text ***SPAM***

Black list
================================
Server-wide black list:

User's black list:

White list
================================
Server-wide white list:

User's white list:

Not Move, it only text at "What to do with spam mail text"

How i can do it ?

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Plesk 11.x / Linux :: Service Is Used For Changing Mailbox Passwords

Feb 20, 2015

I am having a Plesk server and when I scanned it with tools like OpenVas, It detected the following vulnerabilities with CVE acronym. As the corresponding ports and services are being controlled by Plesk, I require to patch it.URL....As you can see this vulnerability has been hit on port 106. I checked the Plesk server and found the port 106 being used by service "poppassd". This was nothing I installed and came along with the Plesk installation. Hence just wanted to make sure whether it has a patch from Parallels. As per my investigation this service is used for changing mailbox passwords and I am currently using Roundcube client. How to patch this vulnerability.

As per the solution in pic, the vulnerability "SMTP antivirus scanner DoS" can be resolved by upgrading or installing anti virus for Plesk mail server. I am ready to buy Dr.Web or Kaspersky from Parallels. But wanted to make sure whether any of the above antivirus can resolve the vulnerability.

cat /usr/local/psa/version
11.0.9 CentOS 6 110120608.16

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Plesk 12.x / Linux :: Data Statistic Don't Refresh To New Space Allocated

Jan 9, 2015

If I put in site some file with 10MB ( example ) the data statistic don't refresh to new space allocated...

Disk space stay in actual size, how to enable auto-refresh on statistics like traffic and quota space?

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Plesk 12.x / Linux :: Mail Statistic Not Working Or Showing Anything On Control Panel

Sep 11, 2014

Mail Statistic not working, In /var/log/maillog contains below logs:The limit on the number of allowed outgoing messages was exceeded. Try again later.

But on Home
>
Tools & Settings
>
Outgoing Mail Control

Attempts to send mail per hour (except the current hour):

Statistics are being calculated.Count statistic not working, it not show any infomation abount mail attempt sending. !When i check ./mailserver -i options

POP3 authorization: off
SMTP authorization: on
Maximum letter size: 20971520

Relaying: auth
Check the passwords in the dictionary: on
Enable MAPS spam protection: off
MAPS zones: b.barracudacentral.org;zen.spamhaus.org
Short POP3/IMAP mail account names: off
The maximum number of connections (IMAP, POP3, IMAP over SSL, or POP3 over SSL).: 1024

[code]....

Show the alert on the Home page about attempts to exceed limits based on statistics for the last: P1DSend a notification about attempts to exceed limits on outgoing mail every: PT15M

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Plesk 11.x / Linux :: WD Preventing Shutdown / Reboot

Jun 5, 2014

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Plesk Panel 11.5.30#46
Centos 6.5
AuthenticAMD, AMD Opteron(TM) Processor 6272

PROBLEM DESCRIPTION

Upon a shutdown or reboot, the system shuts down sw-collectd. Further along, it will end wdcollect and the following will occur:

init: psa-wdcollect main process (pid) killed by KILL signal
init: psa-wdcollect main process ended, respawning
wdcollect[pid]: Language en-US is used for sending e-mail messages.
wdcollect[pid]: Failed to connect to database server during the startup. New attempts will be made if needed.
wdcollect[pid]: Server started

I believe this is preventing the un-mounting of drives which in the end freezes the shutdown process on:

Please stand by while rebooting the system...

After this occurs, I have to force the VM off and then boot again.

I have tried the following:[URL] .....

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Plesk 12.x / Linux :: Completely Free Up One IP Address / Is It Possible

Oct 16, 2014

Is there any way to forbid plesk panel to use one of the IP addresses?If I remove address from panel - it has removed physically from network interface. I want to keep this IP address on network interface, but not let plesk panel use this address in all config files (nginx. apache, ssl etc.)

I want to use standard ports (443 and 80) on this IP address with some custom program not related to plesk panel and web servers. But now Plesk binds all available IP addresses to it services by default.

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Plesk 12.x / Linux :: Disable Automatic Updates Completely?

Jul 17, 2014

is there any way to disable automatic updates completely ? Because the lowest option in the panel is:

"Notify me about available updates but do not automatically install them" (Critical security updates will still be installed automatically.)

And while I can't figure out, which files are going to be updated even on this minmalistic setting, I have to disable it completely.

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Plesk 12.x / Linux :: Scheduled Backup Hangs At 100% - Never Finishing Completely

Jan 24, 2015

I have an issue with my daily backup. I configured to have a daily backup on an external FTP server. Everything looks to work correctly but in the panel I see that the task is a 100% forever. Never finishing completely.. So the next day, the task is not starting.. I have to remove manually the task in backup manager screen.

here is the last lines of the log file (in /var/log/plesk/PMM/backup-2015-01-20-20-46-02-824)

[2015-01-20 21:33:53.108|18485] INFO: ENV[LANG]=en_US.UTF-8
[2015-01-20 21:33:53.108|18485] INFO: Executing utility: /bin/sh -c -e /bin/tar --create --file /usr/local/psa/PMM/tmp/backupznMOWN/daily__1501202046.tar --directory /tmp/repo_transport_tmp_Jalkfn/ --dereference --files-from /tmp/repo_transport_tmp_UTCFhv
[2015-01-20 21:41:12.528|18485] INFO: The utility executed with the return code 0

[Code] ....

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Plesk 11.x / Linux :: No Mailbox Created

May 24, 2014

$request = <<<EOF
<packet version="1.6.5.0">
<mail>
<create>
<filter>
<site-id>34</site-id>
<mailname>
<name>$username</name>
<mailbox>
<enabled>true</enabled>
<quota>1024000</quota>
</mailbox>

[code]....

I write this code for creating mail box, but I get "No mailbox" message in plesk panel. I need to create mailbox.

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Plesk 12.x / Linux :: New Email Address With NO Mailbox

Jun 20, 2014

Since upgrading to 12.0.18 Update #5 i have picked up a strange problem when creating a new email account.

When I try setup and new email account on any domain, I get teh following error message.

Code:

Error: mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL

If i click OK, I get the following error message

The specified email address is already in use.

I have to click cancel to return to the email address list, which shows the new email address with NO mailbox.

I then have to open the email address and check the Mailbox option to activate it.

Now the email account is configured correctly.

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Plesk 11.x / Linux :: Email Mailbox Restoration

Oct 28, 2014

I have an individual that has moved there "sent box" to the deleted items and yes, has deleted them.

I have not used the restoration feature of plesk so i have a couple of questions before proceeding.

1. Can I restore a specific mail box folder "sent items"

2. If so will it overwrite all the items and only restore whats on the backup, because he has only just noticed and he has about 500 emails from the point he deleted it? or will it merge the items - e.g the 500 he has now + all the others from the back up.

3. If i cant restore a specific folder, does it overwrite all of the current mail from the backup.

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Plesk 12.x / Linux :: Spam Sent From Limited Mailbox?

Apr 3, 2015

Today in a plesk 12 with mail control (20 mails per hour per mailbox) a spammer stole a password of a mailbox and send nearly 1000 mails in two hours.

How can it is possible? Also in the stats I see 0 mails sent. In the logs (var/log/mail.log) I see the spam wast sent from a mailbox...

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Plesk 12.x / Linux :: One Mailbox Cannot Send Mails?

Jul 14, 2014

i have one Mailbox on my server, which i cannot sending mails. I tested it with Outlook and Horde.

For Example, i see this error at the Maillog:

Code:

Jul 14 22:12:13 gaius postfix/cleanup[12194]: 2F653402A6: milter-reject: END-OF-MESSAGE from localhost[127.0.0.1]: 5.7.0 The message could not be sent. You are not allowed to use sendmail utility.; from=<user@server1.local> to=<user2@server.local> proto=ESMTP helo=<gaius.stefanshome.com>

I delete this Mailbox, but after a time, i have the same problem again. On the Plesk Webinterface there is no problem logging with the outgoing spam protection.

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Plesk 12.x / Linux :: Mailbox Quota In Web App Edition

Oct 20, 2014

how to adjust the mailbox sizes.

i imported ~15 email account during a cPanel migration/transfer done with the manager. mails are there but mailboxes, that had an unlimited quota, are now set to 350MB.

i tried a bunch of stuff, from searching the whole webinterface, changing db entries up to postfix main.cf.

i'm just restoring yesterdays backup. i already lost hours, and now am loosing nerves ..

where can I find this setting, or how can i set it in the DB (chancing max_box and mbox_size did not work, changes in the mail table were reflected on the UI, but not for postifx ..) ?

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Plesk 12.x / Linux :: Mailbox Usage Display?

Jul 1, 2015

On the page /smb/email-addresses/list (for each domain) there is a list of email addresses with a usage bar graph on each line.

Last week, all mail was deleted from some of the accounts, but the bar grpah has not updated.

One of the mailboxes shows 495mb, but du on the qmail directory shows it has only 9.

How can I get the Usage column to report correct data?

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Plesk 12.x / Linux :: Set All Mailbox Quotas Under A Domain?

Feb 11, 2015

Plesk 12.x
CentOS 6.6, 64-bit

Is there a way to set the mailbox quotas for all of the mailboxes on a domain, at once? When I set the default, it doesn't change the quotas for existing mailboxes.

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Plesk 11.x / Linux :: How To Get Mailbox Limits From Database

May 21, 2014

I have a script which checks the mailboxes of all clients to notify them when they're reaching capacity.

This does so by checking the psa database for their set limit and matching that to the maildirsize file within the user's Maildir directory.

After upgrading, though, my SQL query no longer works - it was:

Code:
SELECT clients.email as owner_email, domains.id, domains.name, Limits.value AS domain_quota, mail.mail_name, mail.mbox_quota from Limits, clients, domains, mail WHERE mail.postbox='true' AND limit_name = 'mbox_quota' AND domains.limits_id = Limits.id AND mail.dom_id = domains.id AND clients.id = domains.cl_id ORDER BY domains.name ASC

However, on closer inspection, all values in the domains table for limit_id are NULL.

Has this changed in 11.5? Is there an alternative way to quickly get all limits for domains?

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Plesk 11.x / Linux :: Add Mailbox - Invalid Parameter Number

Jul 25, 2014

After upgrading from 9.5 to 11.5.30 update #47 (CentOS 5.8 (Final) 32bit) i'm getting error when trying to add an email box:

Internal error: SQLSTATE[HY093]: Invalid parameter number: no parameters were bound MessageSQLSTATE[HY093]: Invalid parameter number: no parameters were bound
File Pdo.php
Line234
TypeZend_Db_Statement_Exception

mysql request "select objectId from Configurations where status='error';" gives nothing.

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Plesk 11.x / Linux :: 4.4.2 Mailbox Full But Quota Is Not Exceeded

Sep 18, 2014

we have a Problem with one of our customers there hosted by Plesk 11.5.30 Update #47.

If a mail was sent to the mail address from our customer, postfix log the following entry:

Code:

/usr/lib/plesk-9.0/psa-pc-remote[28391]: handlers_stderr: DATA Mailbox full#015#012DEFER
/usr/lib/plesk-9.0/psa-pc-remote[28391]: DEFER during call 'check-quota' handler
/usr/lib/plesk-9.0/psa-pc-remote[28391]: Message aborted

The mail Sender will receive a Information with the error message 4.2.2 Mailbox full

But the quota is not exceeded. The quota is 3GB and the assignment is perhaps 20 percent.

We have configured, that we became a mail if the quota from our customer is oversized. But we also become no mail that the quota is oversized.

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Plesk 11.x / Linux :: How To Auto-empty Specific Mailbox Daily

Dec 4, 2013

Is there any way to auto-delete all the messages in a specific mailbox on a specify domain on a daily basis? Using Postfix.

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Plesk 11.x / Linux :: Mailbox Disabled - Email Accepted And Not Bouncing

Jul 4, 2014

I have Plesk 11.5.30 Update #47, Centos OS 6.5 x64, MTA Qmail 1.03

Today I encountered a estrange thing, a disabled mailbox was accepting mail but not bouncing it.

In the panel the "user@tld.com" mailbox is disabled, if a email is sent to that address Qmail accepts it:

Jul 4 17:51:35 mx3 qmail-queue-handlers[27432]: Handlers Filter before-queue for qmail started ...
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: from=root@mx3
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: to=user@tld.com
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: handlers_stderr: SKIP

[Code] ....

No mail is bounced, nothing, the message is not in the mailbox.

Tested in several accounts the result is the same, even in a new created account.

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Plesk 11.x / Linux :: Convert Mailbox To Lowercase - Failed Error

Oct 29, 2014

When running the repair function to convert mailboxes to lowercase, I immediately receive the following error:

/usr/local/psa/bin/repair --convert-mailboxes-to-lowercase
2014-10-30T00:11:09+01:00 ERR (3) [util_exec]: proc_close() failed

What does this "[util_exec]: proc_close() failed" means and how can I fix this error?

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Plesk 12.x / Linux :: Centos 7 - Service Configuration (Bind Service Is Not Installed)

Apr 27, 2015

I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...

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Plesk 12.x / Linux :: Unable To Find Service Node For Web Service On Domain With ID 0

Sep 10, 2014

Got following Problem: Unable to find service node for web service on domain with id = 0

After a Check from [URL] ....

I tried this: [URL] ....

Result:

+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+

Resolution:

mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'

Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'

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Plesk 12.x / Linux :: Unable To Find Service Node For Web Service On Domain With ID 6

Jun 24, 2015

Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:

[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()

[code]....

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Plesk 12.x / Linux :: Internal Error - Unable To Find Service Node For Web Service On Domain With ID 5

Jun 15, 2014

Clean install on openSUSE 13.1

After deleting a domain, we got the following error which rendered the panel useless.

Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page

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Plesk 11.x / Linux :: Cannot Authenticate Via SMTP For Mail-users With Mailbox Off And Forwarding On

Apr 9, 2013

I have mail-addresses with mailbox turned OFF and Forwarding switched ON.

The user can receive emails but can't use SMTP to send email. I expect that users without mailboxes can send messages, like in Plesk 9.5.

Error: No such user 'info@example.com' in mail authorization database

CentOS 6.4 + Plesk 11.0.9 Update #45

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Plesk 11.x / Linux :: New Mailbox Variable From (Mail Account Updated) Event

Jan 15, 2015

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk, 11.5, .30_build115130819.13, Debian 7.0, Intel 64bit

PROBLEM DESCRIPTION
When triggering the events 'Mail account created' or 'Mail account modified' the returned variable NEW_MAILBOX will always state TRUE regardless of the mailbox option being ticked or not ticked on the 'New mail account' option located on the 'Mail' tab of a subscription.

STEPS TO REPRODUCE
1: Log in to plesk.
2. Select 'Tools & Settings'
3: Select 'Event Manager'
4: Select 'Add New Event Handler'
5: Select Event 'Mail account updated'
6: Enter in '/usr/bin/php /root/scripts/dbmail/mail_mod.php' to the Command box.

[Code] ....

ACTUAL RESULT

[NEW_MAILBOX] => true

EXPECTED RESULT

[NEW_MAILBOX] => false

ANY ADDITIONAL INFORMATION

I submitted this with parallels support and they stated that the variable NEW_MAILBOX will always return as TRUE regardless of if the mailbox option is ticked or not. They also stated the NEW_MAILBOX variable will be true regardless of any action taken on the panel with mail accounts.
The actual documentation on this variable is very sparse

Component name/description Old component value New component value
Mailbox old_mailbox new_mailbox

We previously had some code that would trigger on this variable and would create a mail account on our mail server with or without a mailbox.

if (!strcmp(getenv('NEW_MAILBOX'),"true") && !strcmp(getenv('OLD_MAILBOX'),"false")){
//Create a mailbox on the external mail service
}
if (!strcmp(getenv('NEW_MAILBOX'),"false") && !strcmp(getenv('OLD_MAILBOX'),"true")){
//Create a mail forwarder on the external mail service
}

At some point this variable has stopped working with newer versions of plesk. Having a variable that is always true regardless of what is done when creating a mail account seems pointless and requesting a new feature that was already there in older versions doesnt seem like something that should be requested on a new feature request.

QUESTION: Is there anyway to get this functionality restored other than requesting it gets re added via [URL] ....

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Plesk 12.x / Linux :: Spamassassin Is Not Installed?

Oct 21, 2014

I have a problem with Parallels Plesk 12 Web Host Edition. In the dashboard, Plesk tells me that Spamassassin service is not running and not installed.

How to setting up it ? Is there a component, a service to buy, or do i have to configure it through SSH ?

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Plesk 12.x / Linux :: Loose Mailbox Size Policy Doesn't Work After Upgrading?

Jul 24, 2014

Today I upgraded to Plesk 12 and during the day I got several customers that had problems with their mailbox size. According to Plesk they were exceeding the size, but they've been doing that for years. The setting that these limits don't have any real meaning is ignored after the upgrade...

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