Plesk 12.x / Linux :: Unable To Login To Round Cube With Any Email Account

Dec 18, 2014

We was unable to log in into Round cube with any email account. URL....

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Plesk 12.x / Linux :: Ion Cube Error - Unable To Initialize Module

Aug 7, 2014

I am receiving below email everyday ....

Subject : Cron <aioftp@main> /usr/bin/php -q /var/www/vhosts/domain.com/subdomains/somedir/httpdocs/dir/cron.php
Failed loading /usr/lib64/php/modules/ioncube_loader_lin_5.4.so: /usr/lib64/php/modules/ioncube_loader_lin_5.4.so: cannot open shared object file: No such file or directory
PHP Warning: Module 'soap' already loaded in Unknown on line 0
PHP Warning: PHP Startup: XCache: Unable to initialize module
Module compiled with module API=20090626
PHP compiled with module API=20100525
These options need to match
in Unknown on line 0

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Plesk 11.x / Linux :: Unable To Setup Apple Mail Email Account

Mar 3, 2014

I registered a domain name and setup a Linux server on GoDaddy, choosing Plesk panel with Power Pack. Inside the panel I created an email address, which I can access from the webmail interface without problems. I decided to setup my clients as well, using the IMAP configuration, as I'm using multiple devices.

I followed the instructions for Outlook express and I was able to setup the account on my virtual machine, with Windows 7 and Windows Live Mail.Though, speaking of the host machine, a MacBook Pro, I normally use Apple Mail that comes with MacOS. Instructions for setting up Mail are updated back to Snow Leopard at least and they do not work properly. I tried various configurations, but I was only able to receive mail on the account, while sending won't work at all.

I'd like Parallels to update the guide or, at least, to open a KB page with the solution(s) to this issue: I googled it and found out that it is a common issue.

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Plesk 12.x / Linux :: Unable To Find Row By Field Login With Value In Smb Users Table

Aug 25, 2014

On a couple of domains I get this error if I click on the domain in the domains option or in the Subscriptions list.

Unable to find row by field login with value domain.com in smb_users table.

How can I fix this?

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Plesk 11.x / Linux :: Unable To Load Object Of Type Account

Feb 3, 2015

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallel Plesk 11,0,9, update 63; OS centOS 6.

PROBLEM DESCRIPTION
when I try to access a domain to make changes, the system gives me this error

Message :
Unable to load object of type Account with id = 18: Account: unable to select: no such row in the table
file common_func.php3
line 3327
Type PleskFatalException

STEPS TO REPRODUCE
In ADMINISTRATION panel, clik DOMAIN -> click on one of 9 domains (only one don’t work)

ACTUAL RESULT
Error message

EXPECTED RESULT
normal operation of domain

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Plesk 12.x / Linux :: After Migration - Email User Can't Login With Roundcube

Nov 24, 2014

I have done the migration with the Migration Manager from Confixx to Plesk 12.0.18. Users can login tho the mail account with Outlook, thats no problem(old password is working). If the webmailer is set to Hord the user also can login. But if i switch to roundcube it is not possible to login to the Webmailer! You get the message "Die Anmeldung ist fehlgeschlagen." (Login failed)

After changing the email password in plesk, it is then possibe to login(even if the new password is identical to the old one)?!?

Is this a known bug? Is there a solution for that?!? I really don't want to email every customor to ask him to change his password?!

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Plesk 12.x / Linux :: Create Mail Account For Subdomain - Unable To Set Password

Feb 2, 2015

In Plesk (V. 12.0.18) there is no possibility to create mail accounts for subdomains via web interface. The KB article [URL] ..... describes this problem. The article suggests two possible ways.

I don´t want to use option 1 (create subdomain as additional domain) because a subdomain as domain wastes a domain in the license model.

Instead of that I tried the second way (command line interface). I can execute the first command without problems. When I try to execute the second command, I get the following error: "An error occured during mailname creation: Unable to set password: Domain of type subdomain selected".

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Plesk 11.x / Linux :: Unable To Send Email Notifications

Feb 4, 2015

My Plesk Panel stopped to send notifications a while ago, I don't receive mails when the backup are done, the clients can't receive their passwords if they need to reset...

The mails are not being forwarded when they configure it in the panel (I receive a mail in mail1@mydomain.com and I want it forwarded automatically to mail2@gmail.com or wherever).

I don't see nothing about the plesk panel mail in the postfix log and I don't know what else to check.

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Plesk 11.x / Linux :: Migration From 8.6 - Unable To Load Object Of Type Account With ID 1080

Nov 14, 2014

after i migrate from Plesk 8.6 to Plesk 11.5 some of my Domains have trouble.When I want to open one of the Domain i become this error here: Internal error: Unable to load object of type Account with id=340: Account: unable to select: no such row in the table

In the databases i found some of errors here:

Previous error: Template_Exception: Unable to load object of type Account with id=1080: Account: unable to select: no such row in the table (select `id`, `type`, `password` . from `accounts` . where
`id`=1080)
file: /usr/local/psa/admin/plib/Template/Processor.php
line: 27

[code]...

I have already do this here: [URL] .... and reconfigure all my domains again, but the issue dont fix.

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Plesk 12.x / Linux :: Roundcube Unable To Send Email After Upgrade

Jun 5, 2014

Whenever trying to send an email using roundcube it just seems to fail... No error code is given - see attached image:

I've tried following the article here: [URL] ....

But it didn't seem to work and incidentally the main.inc.php file didn't even exist only a main.inc.php.rpmnew was there. I tried copying it to main.inc.php but it made no difference. Normal SMTP usage via thunderbird works, and everything works when trying to use horde.... it's just a problem with roundcube after the upgrade from 11.5 to 12.

Running on CentOS 64

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Cannot Login To My Email Account

Dec 20, 2007

I'm using "Uebimiau" to receive mail in my server..

However, when I login to the email today

The following error ouucr ---

ou cannot login with the username and password entered.
Please check your username and password and try again.
-ERR [IN-USE] Mailbox in use

I've tried to change the password, but there's no use.

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Plesk 12.x / Linux :: Can't Send Email - Unable To Read Control Files

May 22, 2015

Every out bound email message fails and stays in the queue. The mail log shows this error.

qmail: 1432283802.380653 delivery 27: deferral: Unable_to_read_control_files._(#4.3.0)/

A second problem, also qmail is that I can't send to the server using TLS on the submission port, only if I do plain text. But the first problem is bigger because we can't send at all.

This is a new plesk installation and it has never worked.

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Plesk 12.x / Linux :: Email Notifications Error - Unable To Create Note Object

Jul 18, 2014

I get the following error :

Fehler: Unable to create notification: Unable to create Note object: Note: unable to select: no such row in the table
and
Fehler: Benachrichtigung kann nicht aktualisiert werden: Unable to create Note object: Note: unable to select: no such row in the table

In tools&settings -> Email Notifications

I run plesk 12.00.18#7 and i have upgrade from 11.5.30 ....

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Plesk 12.x / Linux :: Set Up Email Account - Getting Error When Using SMTP

Jun 25, 2015

I am having trouble with setting up an email account to set up the email I go to Mail > Create Email Address > and enter email address (info@example.com) and check the "access to control panel" and create a password and also check "mailbox" .

But in the email client, when I go to use SMTP and I enter the following info:

- SMTP Server: example.com
- username: info@example.com
- password: password I created above
- port 25
- user TLS

I get this error: Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information.

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Plesk 12.x / Linux :: VPS Server - How To Install Email Account

Feb 23, 2015

I just got a vps server with plesk 12 on it. I've added domains and so far so good. But I can't figure out how to install the email accounts.

I've made de email accounts and when adding these accounts to my mail program I wanted to use mail.domain.com or imap.domain.com But it doesn't work? And I need to use the smtp host of the internetprovider?

How can I use imap.domain.com and smtp.domain.com to get and send my emails?

Also Is there any way how to check if my server is installed ok and there are no security issues? Because I'm a noob I don't know what the best settings are?

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Plesk 12.x / Windows :: Unable To Login To Control Panel

Jun 7, 2014

I'm Unable to Login to Control Panel, this issue started few days back, in that time i'm using Plask v11.5, When i try to log in browser try to log in and few minutes after it showing Error 500, Application error, I try to run reconfigurator.exe to verify & fix the Plesk installation, everything updated fine but issues still exist today i decided to upgrade to v12 and i upgrade to V12, everything installed fine and but still login issues there.

This time whey i try to login, i'm not getting any error message, but after some time i got mail from the server "alarm level changed. Server health parameter "Services > Plesk CPU usage" changed its status from "green" to "red"."

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Plesk 11.x / Windows :: Unable To Login To Panel After The Last 11.5.30 Update

Mar 27, 2014

After updating i'm unable to login to the plesk panel with every user account.

---------------------------------------------------------------------------------------
Url redirect: https://[domain]:8443/sso/api.php?api=/ui

Error: Authentication failed: invalid username or password specified
---------------------------------------------------------------------------------------

The usernames and passwords are correct.

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Plesk 12.x / Linux :: Changing Email Address On User Account - Internal Error

Jul 17, 2015

When I change an email address on a user's account I get this error?

Code:

Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory

Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
File Agent.php
Line 243
Type PleskUtilException

Using Cloudlinux 6.6 and Plesk 12

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Email Round Trip Monitoring

May 19, 2008

Does anyone know any tools or scripts that you can run to do email round trip monitoring (eg, sending and ensuring its received within x minutes)?

Not looking for a solution that is hosted (eg, websitepulse.com) but for something that can be run off a machine locally.

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Plesk 11.x / Linux :: POP Login After Upgrade

Jun 17, 2013

Over the weekend, I upgraded from Plesk 10.3 to Plesk 11.5, using the updater in the control panel. Everything seemed to go well. However, this morning I've noticed that some, not all, email accounts are having trouble logging into the server to send and receive mail. Other accounts are working fine.Via POP, I get this error: -ERR Temporary problem, please try again later

Via SMTP, I get this error:
535 auth failure

I see this in the maillog:

Jun 17 07:15:05 [server] courier-pop3d: LOGIN FAILED, user=[username], ip=[::ffff:xxx.xxx.xxx.xxx]
Jun 17 07:15:05 [server] courier-pop3d: authentication error: Input/output error

And this... Jun 17 07:24:50 [server] smtp_auth: FAILED: [email address] - password incorrect from [host] [xxx.xxx.xxx.xxx]

I replaced the server name, username, host, and IP in the above.

Here are the steps I've tried so far.
- Changing the password using the control panel.
- Updating the number of daemons in authdaemonrc
- Restarting the services

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Plesk 12.x / Linux :: Login Not Possible After Upgrade?

Jun 27, 2014

I just upgraded my Plesk on Ubuntu (vServer) yesterday. But after the upgrade I couldn't login to the Panel anymore because all I get when I try to reach the panel (https://panel.examplesite.com:8443) is a white screen.

I rebooted the server and restarted the panel as well as Apache several times with no change.

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Plesk 11.x / Linux :: Cannot Login Or SSH Into Server

Feb 16, 2015

I cannot login to Plesk server with admin credentials as it says Error: Access for administrator from address 'xx.xx.xx.xx' is restricted in accordance with IP Access restriction policy currently applied. Also I cannot SSH to server and it says connection refused.

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Plesk 12.x / Linux :: Cannot Login After Update From 11.x To 12.0.18

Jun 26, 2014

I have VPS Server with Parallels Plesk 11.5.30 (64 bits) on OVH.ORG..Today i do Update to newest version via https://MY-IP:8447

Code: [URL] .....

Now i cant login to my server: [URL] ....

How can i repair it. I dont wanna install again Plesk Panel becouse i have a lot of configuration and email adress.All components like Apache Mysql, ftp works good, but i cant only login.

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Plesk 12.x / Linux :: Cannot Login Server

Mar 20, 2015

I cannot login server:8447

1. netstat -anp |grep 8447 = nothing
2. iptables -L Chain INPUT (policy ACCEPT) - empty; Chain FORWARD (policy ACCEPT) - empty; Chain OUTPUT (policy ACCEPT) - empty

This happened after the unsuccessful upgrade.

Code:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched

[code]....

ERROR: Failed to download the package URL...transfer closed with 205 bytes remaining to read..Not all packages were installed.Please try installing packages again later.try installing the packages again.

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Plesk 12.x / Linux :: FTP Login Is Not Possible Anymore

Jun 8, 2015

It seems like I have got a lot of trouble with Plesk 12 on a CentOS 7 machine.

1. I could not install Plesk properly due to some drweb problem.
2. Than the smb configuration seems only to be implemented partly.
3. Suddenly FTP login is not possible anymore (503 Access denied)

And now even Apache is not running anymore!

Code:

Unable to generate the web server configuration file on the host <xxxxxxx.dyndns.org> because of the following errors:

Template_Exception: [Mon Jun 08 14:16:28.058302 2015] [so:warn] [pid 4230] AH01574: module actions_module is already loaded, skipping
[Mon Jun 08 14:16:28.063364 2015] [so:warn] [pid 4230] AH01574: module headers_module is already loaded, skipping
[Mon Jun 08 14:16:28.063957 2015] [so:warn] [pid 4230] AH01574: module logio_module is already loaded, skipping
[Mon Jun 08 14:16:28.066150 2015] [so:warn] [pid 4230] AH01574: module suexec_module is already loaded, skipping
httpd: Syntax error on line 357 of /etc/httpd/conf/httpd.conf: Syntax error on line 5 of /etc/httpd/conf.d

[code]....

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Plesk 11.x / Linux :: Login Blank Page?

Sep 10, 2014

I'm running plesk 11.0.9 on Centos 6. I can't login anymore, the administration login page is just a blank page. The error in the log file is:

(mod_fastcgi.c.2746) FastCGI-stderr: PHP Fatal error: Call to a member function getContext() on a non-object in /usr/local/psa/admin/plib/Navigation.php on line 54

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Plesk 12.x / Linux :: Disable Login On Domains

Nov 30, 2014

I would like my clients only to be able to access Plesk Panels from a certain domain, instead all from or with all the domains hosted on our server, is there a way to accomplish that?

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Plesk 11.x / Linux :: Login To Horde Webmail Not Possible

Jul 13, 2012

When I try to login via webmail horde I get always:

Login failed because your username or password was entered incorrectly.

The logfile shows:

Jul 13 12:23:32 HORDE [error] [imp] FAILED LOGIN for mail@domain.tld [1.2.3.4] to to {127.0.0.1:143 [imap/notls]} [pid 5358 on line 139 of "/usr/share/psa-horde/imp/lib/Auth/imp.php"]Click to expand...

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