Plesk 11.x / Windows :: Unable To Create Or Update Subscription - PHP Handler Not Registered
Dec 1, 2014
When logged into the admin panel, I can manage all other domain except for one. When I try to manage this particular domain (which is our own domain rather than a client domain), it takes a while before returning page not found. In the logs, it's getting a high volume of the following error message:
Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again.
I've tried attacking the issue through IIS. PHP appears to be configured correctly in IIS. I've looked at permissions. The website itself runs fine, I just can't manage the domain.
Another issue, which may be related, is when trying to access the PHP Manager in IIS for the PleskControlManager site, it gets an error stating that it can't find the php.ini file. I don't know if this is normal, or related.
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Jan 23, 2014
I have parallel plesk 11.5 on my VPS hosting. Recently I upgraded the PHP version to 5.4 via Updates and Upgrades feature. Now, I am not able to change anything for any domain/website, it always shows me following error:
"Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.4" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again."
I tried creating a handler with same name in IIS but it didn't work. When I checked in "Server Components" the max PHP version is "PHP 5.3.28" but I see PHP 5.4 installed in C:ParallelsPleskAdditionalPleskPHP54 folder on the server.
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Feb 4, 2014
In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:
Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:
what should i do? this problem happen suddenly without any changes by us.
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Apr 10, 2014
im getting an error when im trying to create a subscription on a windows node via PPA management node, the task error is:
Method name: registerIpPlesk on SCREFleskWebIIS:0
Last execution output: This IP address XXX.XXX.XXX.XXX is already registered in Panel on the network interface Local Area Connection
the IP XXX.XXX.XXX.XXX is the correct service node IIS ip address..
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Apr 27, 2015
I'm receiving the following error whenever I try to edit any hosting settings
Unable to determine preferred php handler id
I've found the article for this on the Linux KB (which states to raise a support ticket) but nothing on Windows.
I am running Windows Server 2012 R2 with Plesk 12.0.18
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Apr 25, 2014
Which Event Handler gets fired when a subscription is created? I've tried both "Hosting settings created" and "Default domain (the first domain added to a subscription/webspace) created" but those don't seem to be firing when I create a new subscription. After creating the Event Handler the psa service was restarted each time. I have a script setup to just log the NEW_DOMAIN_NAME to a file, but that isn't happening.
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Oct 9, 2013
How can I remove all previous web users, even after an uninstall, I am having trouble finishing a new installation, during the wizard because users already exist.
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Jan 8, 2014
when I create new email address get this error:
Error: Source: Microsoft OLE DB Provider for SQL Server
Description: 'encrypt' is not a recognized built-in function name.
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Nov 13, 2014
My Plesk backup doesn't work properly. I constantly get the error "dump file has wrong format".I followed the steps in "How to verify an invalid Plesk backup file" [URL] .... and found the following:
Code:
C:UsersAdministrator>c:xmllintxmllint.exe --noout --schema "%plesk_dir%PMM
plesk.xsd" "D:Program Files (x86)ParallelsPleskBackupmanual_info_1411131008
_formatted.xml"
file:///D:/Program%20Files%20(x86)/Parallels/Plesk/Backup/manual_info_1411131008
_formatted.xml:2769:
[code]...
No matter what I do (updating settings, saving, etc.), the error keeps coming back. Seems like a database inconsistency. How can I access the Plesk DB through PhpMyAdmin to check the notifications table? When I go to Settings > Database servers > Local MySQL server > Webadmin, I only see my customers' databases.
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Mar 27, 2014
After updating i'm unable to login to the plesk panel with every user account.
---------------------------------------------------------------------------------------
Url redirect: https://[domain]:8443/sso/api.php?api=/ui
Error: Authentication failed: invalid username or password specified
---------------------------------------------------------------------------------------
The usernames and passwords are correct.
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Jul 24, 2014
I am having an issue updating a Plesk Panel installation via micro updates.
OS: Windows Server 2008 R2 SP1
Software: Plesk for windows 11.5
The following errors are generated when the system attempts to update. Please see below for details:
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: ERROR: can't apply patch panel-11.5.30~patch47
Unable to set the object (C:Program Files (x86)ParallelsPleskadminplibapi-common.aiupd_37cuDomain.php.old) owner: (5) Access is denied.
[Code] ....
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Feb 1, 2013
I have a server setup and running shared hosting perfectly. I duplicated one of the plans and just set it to DEDICATED IP. This is for users that will be requiring SSL.
I then went into my panel settings and added in all the additional ip's. It even says in the panel listing "6 dedicated ip's available".
Yet, when I try to re-run the task for provisioning it constantly fails with the message:
Unable to create hosting. Ip address does not exist in client's pool ....
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Mar 7, 2015
Problem after upgrading to 12
Error: Unable to update administrator information:Some fields are empty or contain an improper value.
('login' = '')
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Oct 24, 2014
I just added a new PHP Handler with PHP Verison 5.5.18 as cgi and i always get an error when activating. I used the samte setting and php ini as the Buildin Ones
root@ip1:/usr/local/src/php-5.5.18# /usr/local/psa/bin/php_handler --list
id: display name: full version: version: type: cgi-bin: php-cli: php.ini: custom:
5.5.18 5.5.18 5.5.18 5.5 cgi /usr/local/php550-cgi/bin/php-cgi /etc/php5/cli/php.ini true
cgi 5.3.29 5.3.29 5.3 cgi /usr/bin/php5-cgi /etc/php5/cgi/php.ini false
fastcgi 5.3.29 5.3.29 5.3 fastcgi /usr/bin/php5-cgi /etc/php5/cgi/php.ini false
module 5.3.29 5.3.29 5.3 module /usr/bin/php5-cgi /etc/php5/cgi/php.ini false
When i want to activate it i get
Fehler: phpinimng failed: Cannot parse php.ini: (<class 'php_ini.PhpIniSyntaxError'>, PhpIniSyntaxError('[<stdin>:24] Invalid configuration line. Are there excessive leading spaces?',))
I get this even if i want to activate a build in one.
In my additional php config i have
mail.log = /var/log/phpmail.log
mail.add_x_header = On
date.timezone = "Europe/Berlin"
[Zend]
zend_extension=/usr/lib/php/modules/ioncube_loader_lin_5.3.so
zend_extension=/usr/lib/php5/ZendGuardLoader.so
sendmail_path = /usr/sbin/sendmail-wrapper-php
I am using Debian Squeeze.
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Nov 13, 2014
When creating a new subscription via the API (Plesk 12) is there a way to specify the Mail settings? More importantly is there a way to turn off Mail when setting up a new subscription? Each time I create a subscription via the API Plesk spits out the following error:
Code:
New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainWebmail.php, error = Template_Exception: Empty content was provided for config file /etc/httpd/conf/plesk.conf.d/webmails/horde/demon3zxc.e-worksmedia.com_webmail.conf file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 47 code: 0.
Here's an example of the request I'm sending:
Code:
<packet version="1.6.3.0">
<webspace>
<add>
<gen_setup>
<name>{{domain}}</name>
<ip_address>{{ip_address}}</ip_address>
[Code] .....
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Jan 31, 2015
Since about a week, we've been having trouble creating new domains in an existing subscription, we always get this error message:
Error: mailmng-outgoing failed: ERRORutgoing:domains.subscription_id may not be NULL
We tried the suggested fix in the KB [URL] .... but we get this output:
# /usr/local/psa/admin/sbin/mchk
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
[Code] .....
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Aug 23, 2014
I have a problem in PLESK.I want to create in an existing subscription a second domain to host another site (this subscription already contains a domain).Clicking CREATE DOMAIN (in the subscription), here's the error message I get: IP addresses of domain for email services are not set (thus the domain can not be created).
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Sep 8, 2014
We have a little issue with the API, when we want to add an subscription, then we became "Error: Permission denied. (1006)" - but the subscription was added. The status Icon of the Subscription is a "!" and they say (tooltip), that the Plan wasn't correctly synchronized, but we don't use a Plan for this. The Reseller has all rights, there are now limits.
I have test this with the following Code:
Code:
<packet version="1.6.3.0"><webspace><add><gen_setup><name>plesk-test.de</name><owner-login>123login!</owner-login><htype>vrt_hst</htype><ip_address>127.0.0.1</ip_address></gen_setup><hosting><vrt_hst><property><name>ftp_login</name><value>blubb</value></property><property><name>ftp_password</name><value>blubb123</value></property><ip_address>127.0.0.1</ip_address></vrt_hst></hosting><limits><limit><name>disk_space</name><value>1000</value></limit></limits></add></webspace></packet>
For the execution is used the SDK from [URL] ....
I don't know when we had this problem the first time, but i know that if had worked in Plesk 12 correctly - i think the problem came up with the last 4 - 6 MU.
We actually have Plesk 12.0.18 Update #16 and running it on Debian 6.0.9.
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Jul 12, 2015
I am trying to transfer a subscription from one customer to another but comes with the error:
Code:
Warning: Unable to continue subscription transfer: this subscription requires more resources than can be provided by the new owner's provider.
I tried the following: ~# /usr/local/psa/bin/domain --update %domain.tld% -publish-sb-site false as per [URL] ....
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Apr 25, 2014
I recently purchased a dedicated server with Godaddy, I also registered a domain with same Godaddy.
Now when I tried to add a new domain in plesk, I got a warning message that "the domain is pointed to 192.198.XX.XX" which is different from my dedicated server IP. The message also says I should edit the DNS.
Now my question is What do I need to edit from the default dns plesk has assigned to my domain? Do I need to use the domain's default IP. I want to be able to host multiple website on my server...
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Mar 3, 2014
Is any way to change hard disk memory limit for created subscription ? It is 4 Gb I have to increase it to 8 Gb.
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Dec 18, 2014
I am trying to create plesk event handler
I have created the event
"C:Program Files (x86)ParallelsPleskbinsubscription_settings.exe" -u "${NEW_DOMAIN_NAME}" -disk_space 15G
for domain updated / domain created
But it doesn't run.
If I add hardcode the domain name for example mytest.com
"C:Program Files (x86)ParallelsPleskbinsubscription_settings.exe" -u mytest.com -disk_space 15G
the event works.
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Aug 8, 2014
When i go to tools & setings -> notifications, i have this message:
Error: Unable to create notification: Unable to create Note object: Note: unable to select: no such row in the table.
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Mar 11, 2014
Having an issue creating a brand in PPA 11.5. After configuring the brand, all tasks complete okay. After opening up the website, i receive the following error:
Bad Gateway: Web server received an invalid response while acting as a gateway or proxy server.
Web Server at branded.name.com
I have tested this on
PPA version
11.5 Update #02
and
PPA version
11.5 Update #03
Still not working. In both cases I re-created the brand.
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Jan 2, 2015
A customer wanted me to install the Google Apps MX records. However, it seems that they are not being created in Route53, at all.
Also if I delete the existing MX reccord the change does not reflect to Route53. Try to replicate?
Fact is that you've put this module in the catalog and would get in touch with you guys to tweak it to perfection as I think it can be a real USP for small hosters like me as this utilises the power of Amazons giant network yet you only have one server to take care of for all your regular hosting.
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Jun 22, 2015
Connection to the database server failed: Unknown column 'plugin' in 'mysql.user'
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Mar 5, 2013
I saw that Plesk 11 doesn't create IMAP folder like sent items, deleted items or draft, junk etc. Is possible to fix this problem?
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Mar 7, 2015
I want to change subscription from vmtraininginstitute.com to vmtechnosys.com. How can i do?
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Sep 4, 2014
We are having an issue when users are trying to add attachments via horde the error:
unable to create VFS directory /.horde/imp
appears. How this can be resolved?
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Mar 20, 2014
We are facing a strange issue in a Plesk Windows server. One of the domain's subscription and the domain itself is not found in Plesk server. We also queried the related tables in Plesk db, but there is no entry of the domain or the user. But the domain is present in IIS. So is the user and the directories along with the correct permissions. How can we resolve the issue and get the domain added in Plesk so that the customer can manage it from Plesk panel?
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Apr 13, 2014
I am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:
Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost
[Code] ....
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