Plesk 12.x / Linux :: One Mailbox Cannot Send Mails?
Jul 14, 2014
i have one Mailbox on my server, which i cannot sending mails. I tested it with Outlook and Horde.
For Example, i see this error at the Maillog:
Code:
Jul 14 22:12:13 gaius postfix/cleanup[12194]: 2F653402A6: milter-reject: END-OF-MESSAGE from localhost[127.0.0.1]: 5.7.0 The message could not be sent. You are not allowed to use sendmail utility.; from=<user@server1.local> to=<user2@server.local> proto=ESMTP helo=<gaius.stefanshome.com>
I delete this Mailbox, but after a time, i have the same problem again. On the Plesk Webinterface there is no problem logging with the outgoing spam protection.
I registered a domain and ordered an hosting package in a registrar. But my site was always down. So I ordered a VPS server in another webhosting site and transferred my site data to this VPS hosting.
I changed the nameserver of my domain and made it point to my VPS server IP. Everything is OK but there is some problem with the mail function. I can send e-mail to admin@mydomain.com from other e-mail addresses. But the mainbox admin@mydomain.com can't receive e-mail from other e-mail addresses. Can anyone tell me what the problem is? Do I need to do some settings in WHM or cpanel?
I have an individual that has moved there "sent box" to the deleted items and yes, has deleted them.
I have not used the restoration feature of plesk so i have a couple of questions before proceeding.
1. Can I restore a specific mail box folder "sent items"
2. If so will it overwrite all the items and only restore whats on the backup, because he has only just noticed and he has about 500 emails from the point he deleted it? or will it merge the items - e.g the 500 he has now + all the others from the back up.
3. If i cant restore a specific folder, does it overwrite all of the current mail from the backup.
i imported ~15 email account during a cPanel migration/transfer done with the manager. mails are there but mailboxes, that had an unlimited quota, are now set to 350MB.
i tried a bunch of stuff, from searching the whole webinterface, changing db entries up to postfix main.cf.
i'm just restoring yesterdays backup. i already lost hours, and now am loosing nerves ..
where can I find this setting, or how can i set it in the DB (chancing max_box and mbox_size did not work, changes in the mail table were reflected on the UI, but not for postifx ..) ?
Is there a way to set the mailbox quotas for all of the mailboxes on a domain, at once? When I set the default, it doesn't change the quotas for existing mailboxes.
I have a script which checks the mailboxes of all clients to notify them when they're reaching capacity.
This does so by checking the psa database for their set limit and matching that to the maildirsize file within the user's Maildir directory.
After upgrading, though, my SQL query no longer works - it was:
Code: SELECT clients.email as owner_email, domains.id, domains.name, Limits.value AS domain_quota, mail.mail_name, mail.mbox_quota from Limits, clients, domains, mail WHERE mail.postbox='true' AND limit_name = 'mbox_quota' AND domains.limits_id = Limits.id AND mail.dom_id = domains.id AND clients.id = domains.cl_id ORDER BY domains.name ASC
However, on closer inspection, all values in the domains table for limit_id are NULL.
Has this changed in 11.5? Is there an alternative way to quickly get all limits for domains?
I am having a Plesk server and when I scanned it with tools like OpenVas, It detected the following vulnerabilities with CVE acronym. As the corresponding ports and services are being controlled by Plesk, I require to patch it.URL....As you can see this vulnerability has been hit on port 106. I checked the Plesk server and found the port 106 being used by service "poppassd". This was nothing I installed and came along with the Plesk installation. Hence just wanted to make sure whether it has a patch from Parallels. As per my investigation this service is used for changing mailbox passwords and I am currently using Roundcube client. How to patch this vulnerability.
As per the solution in pic, the vulnerability "SMTP antivirus scanner DoS" can be resolved by upgrading or installing anti virus for Plesk mail server. I am ready to buy Dr.Web or Kaspersky from Parallels. But wanted to make sure whether any of the above antivirus can resolve the vulnerability.
PROBLEM DESCRIPTION When triggering the events 'Mail account created' or 'Mail account modified' the returned variable NEW_MAILBOX will always state TRUE regardless of the mailbox option being ticked or not ticked on the 'New mail account' option located on the 'Mail' tab of a subscription.
STEPS TO REPRODUCE 1: Log in to plesk. 2. Select 'Tools & Settings' 3: Select 'Event Manager' 4: Select 'Add New Event Handler' 5: Select Event 'Mail account updated' 6: Enter in '/usr/bin/php /root/scripts/dbmail/mail_mod.php' to the Command box.
[Code] ....
ACTUAL RESULT
[NEW_MAILBOX] => true
EXPECTED RESULT
[NEW_MAILBOX] => false
ANY ADDITIONAL INFORMATION
I submitted this with parallels support and they stated that the variable NEW_MAILBOX will always return as TRUE regardless of if the mailbox option is ticked or not. They also stated the NEW_MAILBOX variable will be true regardless of any action taken on the panel with mail accounts. The actual documentation on this variable is very sparse
Component name/description Old component value New component value Mailbox old_mailbox new_mailbox
We previously had some code that would trigger on this variable and would create a mail account on our mail server with or without a mailbox.
if (!strcmp(getenv('NEW_MAILBOX'),"true") && !strcmp(getenv('OLD_MAILBOX'),"false")){ //Create a mailbox on the external mail service } if (!strcmp(getenv('NEW_MAILBOX'),"false") && !strcmp(getenv('OLD_MAILBOX'),"true")){ //Create a mail forwarder on the external mail service }
At some point this variable has stopped working with newer versions of plesk. Having a variable that is always true regardless of what is done when creating a mail account seems pointless and requesting a new feature that was already there in older versions doesnt seem like something that should be requested on a new feature request.
QUESTION: Is there anyway to get this functionality restored other than requesting it gets re added via [URL] ....
I've already stop the spamassassin service on Services Management but it's only valid one day. The next day, spam assassin service automatically start
2. my customer mailbox statistic wrong. Even if their mailbox not full but when they send email. The quota said that their mailbox full. So they can't send/receive email.
Our action : Manually, use command /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php -f execute-statistics
Today I upgraded to Plesk 12 and during the day I got several customers that had problems with their mailbox size. According to Plesk they were exceeding the size, but they've been doing that for years. The setting that these limits don't have any real meaning is ignored after the upgrade...
When I create Mailbox for customer, spamassassin have status (default):
HTML: Status false The score that a message must receive to qualify as spam What to do with spam mail move Add the following text to the true beginning of subject of each message recognized as spam Modify spam mail subject text ***SPAM***
Black list ================================ Server-wide black list:
User's black list:
White list ================================ Server-wide white list:
User's white list:
But i want it:
HTML:
Status false The score that a message must 7 receive to qualify as spam What to do with spam mail text Add the following text to the true beginning of subject of each message recognized as spam Modify spam mail subject text ***SPAM***
Black list ================================ Server-wide black list:
User's black list:
White list ================================ Server-wide white list:
User's white list:
Not Move, it only text at "What to do with spam mail text"
This is applies to both Horde and roundcube webmail client software;
Using Plesk 11.5.30 with Horde 5.1.5 or roundcube 0.9.5 on CentOS Linux release 6.5 (Final).
We have seen this behavior occur on multiple servers.
Clients experienced slow to no response after executing a search, which eventually results in a failed to communicate with the server-error in the webmail client.
The Apache server log shows script time-out errors when searching larger mailboxes (i.e. larger than 950 MB), this does not happen on smaller mailboxes.
We have seen errors like the following in the Apache server error log with Horde (personal data like IP-address and domain name are x'ed out):
[Thu Jun 19 14:55:06 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox [Thu Jun 19 14:55:06 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: ajax.php, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox
And with Roundcube:
[Tue Jun 17 13:02:04 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0 [Tue Jun 17 13:02:04 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: index.php, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0
Steps to reproduce:
- use a large mailbox (950 MB or higher) - login to the webmail (Horde or roundcube) - do a search in the search field on the top right - the time-out error should appear in the server Apache error log (after at least 45 seconds)
This seems like an inefficiency or bug in the search query that searches the user's mailbox. Is there any other way we can prevent this issue and the error messages?
I have 1 site on a dedicated server, this site can send mails to any server in the world, except to hotmail... I dont know why, each time we try to send a mail using a PHP Script (using nobody as user, as you can see in the code below) the server rejects the email sent to hotmail, this is the error:
Code: 2007-09-08 21:24:13 1IUCT7-0004BE-7A ** destinationuser@hotmail.com R=lookuphost T=remote_smtp: SMTP error from remote mail server after MAIL FROM:<nobody@server.theserver.com> SIZE=31435: host mx4.hotmail.com [65.54.244.232]: 550 Your e-mail was rejected for policy reasons on this gateway. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems.
If you are not an e-mail/network admin please contact your E-mail/Internet Service Provider for help.
For e-mail delivery information, please go to http://postmaster.live.com
I checked and the server IP is not listed at any SPAM list, also domain has an SPF record that is configured like this:
Code: domain.com. 14400 IN MX 10 mail.domain.com.
mail 14400 IN A 89.XX.XX.XX www 14400 IN A 89.XX.XX.XX ftp 14400 IN A 89.XX.XX.XX server 14400 IN A 89.XX.XX.XX domain.com. IN TXT "v=spf1 ip4:89.XX.XX.XX a mx a:mail.domain.com ~all" Is the SPF record well configured?, and the MX record, i think its OK... never had issues with this kind of config on normal sites..
Just in case it helps, at /etc/localdomains i have 2 sites, the server hostname and the site domain.com.
i have number of plesk server, one of them works with all of the world mail services, many company! sometimes thay don't receive mails from others! and sometimes customers send undelivered mail reasons to us: like this:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain iasco.ir by mail.iasco.ir. [144.76.245.37].
The error that the other server returned was: 550 5.7.1 Command rejectedClick to expand...
Email on server working fine, I can send mails from webmaster@xxx.com to any email only forums like VB don't send emails to hotmail & yahoo ! but emails from forums arrive to emails like webmaster@xxx.com
We are using Plesk 11.5 with postfix MTA. Spamassassin is working fine for incoming mails and leaves outbound mails unchecked - as it should.
Now there is one of my domains whose mails are relayed to another server (using postfix transport tab; mail support for this domain is disabled in plesk). For the moment, these mails arrive without beeing checked and marked by spamassassin. How could I change this? I have tried to register an additional mail-handler like
If there is a direct way to enable spam-control for relay domains, Otherwise I could still access spamassassin via postfix' config-files, but how to use two different implementation of spamassassin at the same time.
