Plesk 11.x / Linux :: Add Mailbox - Invalid Parameter Number

Jul 25, 2014

After upgrading from 9.5 to 11.5.30 update #47 (CentOS 5.8 (Final) 32bit) i'm getting error when trying to add an email box:

Internal error: SQLSTATE[HY093]: Invalid parameter number: no parameters were bound MessageSQLSTATE[HY093]: Invalid parameter number: no parameters were bound
File Pdo.php
Line234
TypeZend_Db_Statement_Exception

mysql request "select objectId from Configurations where status='error';" gives nothing.

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Plesk 11.x / Linux :: SOA Serial Number Format Is Invalid

Jun 16, 2014

there are many online tools to check the health of our servers, domains, smtp services, etc.

this came to my attention a long time ago, but it is now that i actually want to try and fix this stuff.

dnsmydomain.tld SOA Serial Number Format is Invalid
dnsmydomain.tld SOA Expire Value out of recommended rangeClick to expand...

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Plesk 12.x / Linux :: Migration Fails - Wrong Syntax For Command Parameter

Jul 15, 2014

We're trying to migrate a Webspace from a 11.5 to a 12.0.18 Plesk host using the Migration Manager. The Webspace contains 4 domains. The main domain of the webspace gets migrated fine, however, all of the "child" domains fail with the following error:

Execution of /usr/local/psa/admin/plib/api-cli/domain.php --create webspace-domain.ch -webspace-name child-domain.ch -do-not-apply-skeleton -notify false -guid 733c0e02-4b75-4f73-8421-03b23051d65d -creation-date 2013-06-06 -skip-plan -ignore-nonexistent-options failed with return code 1.

Stderr is
Wrong syntax for command's '-webspace-name' parameter. 'webspace-domain.ch' does not match the pattern '/^[[:alnum:]]([[:alnum:]-]{0,61}[[:alnum:]]){0,1}(.[[:alnum:]]([[:alnum:]-]{0,61}[[:alnum:]]){0,1})+$/iu'.

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Plesk 11.x / Linux :: No Mailbox Created

May 24, 2014

$request = <<<EOF
<packet version="1.6.5.0">
<mail>
<create>
<filter>
<site-id>34</site-id>
<mailname>
<name>$username</name>
<mailbox>
<enabled>true</enabled>
<quota>1024000</quota>
</mailbox>

[code]....

I write this code for creating mail box, but I get "No mailbox" message in plesk panel. I need to create mailbox.

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Plesk 12.x / Linux :: New Email Address With NO Mailbox

Jun 20, 2014

Since upgrading to 12.0.18 Update #5 i have picked up a strange problem when creating a new email account.

When I try setup and new email account on any domain, I get teh following error message.

Code:

Error: mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL

If i click OK, I get the following error message

The specified email address is already in use.

I have to click cancel to return to the email address list, which shows the new email address with NO mailbox.

I then have to open the email address and check the Mailbox option to activate it.

Now the email account is configured correctly.

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Plesk 11.x / Linux :: Email Mailbox Restoration

Oct 28, 2014

I have an individual that has moved there "sent box" to the deleted items and yes, has deleted them.

I have not used the restoration feature of plesk so i have a couple of questions before proceeding.

1. Can I restore a specific mail box folder "sent items"

2. If so will it overwrite all the items and only restore whats on the backup, because he has only just noticed and he has about 500 emails from the point he deleted it? or will it merge the items - e.g the 500 he has now + all the others from the back up.

3. If i cant restore a specific folder, does it overwrite all of the current mail from the backup.

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Plesk 12.x / Linux :: Spam Sent From Limited Mailbox?

Apr 3, 2015

Today in a plesk 12 with mail control (20 mails per hour per mailbox) a spammer stole a password of a mailbox and send nearly 1000 mails in two hours.

How can it is possible? Also in the stats I see 0 mails sent. In the logs (var/log/mail.log) I see the spam wast sent from a mailbox...

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Plesk 12.x / Linux :: One Mailbox Cannot Send Mails?

Jul 14, 2014

i have one Mailbox on my server, which i cannot sending mails. I tested it with Outlook and Horde.

For Example, i see this error at the Maillog:

Code:

Jul 14 22:12:13 gaius postfix/cleanup[12194]: 2F653402A6: milter-reject: END-OF-MESSAGE from localhost[127.0.0.1]: 5.7.0 The message could not be sent. You are not allowed to use sendmail utility.; from=<user@server1.local> to=<user2@server.local> proto=ESMTP helo=<gaius.stefanshome.com>

I delete this Mailbox, but after a time, i have the same problem again. On the Plesk Webinterface there is no problem logging with the outgoing spam protection.

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Plesk 12.x / Linux :: Mailbox Quota In Web App Edition

Oct 20, 2014

how to adjust the mailbox sizes.

i imported ~15 email account during a cPanel migration/transfer done with the manager. mails are there but mailboxes, that had an unlimited quota, are now set to 350MB.

i tried a bunch of stuff, from searching the whole webinterface, changing db entries up to postfix main.cf.

i'm just restoring yesterdays backup. i already lost hours, and now am loosing nerves ..

where can I find this setting, or how can i set it in the DB (chancing max_box and mbox_size did not work, changes in the mail table were reflected on the UI, but not for postifx ..) ?

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Plesk 12.x / Linux :: Mailbox Usage Display?

Jul 1, 2015

On the page /smb/email-addresses/list (for each domain) there is a list of email addresses with a usage bar graph on each line.

Last week, all mail was deleted from some of the accounts, but the bar grpah has not updated.

One of the mailboxes shows 495mb, but du on the qmail directory shows it has only 9.

How can I get the Usage column to report correct data?

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Plesk 12.x / Linux :: Set All Mailbox Quotas Under A Domain?

Feb 11, 2015

Plesk 12.x
CentOS 6.6, 64-bit

Is there a way to set the mailbox quotas for all of the mailboxes on a domain, at once? When I set the default, it doesn't change the quotas for existing mailboxes.

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Plesk 11.x / Linux :: How To Get Mailbox Limits From Database

May 21, 2014

I have a script which checks the mailboxes of all clients to notify them when they're reaching capacity.

This does so by checking the psa database for their set limit and matching that to the maildirsize file within the user's Maildir directory.

After upgrading, though, my SQL query no longer works - it was:

Code:
SELECT clients.email as owner_email, domains.id, domains.name, Limits.value AS domain_quota, mail.mail_name, mail.mbox_quota from Limits, clients, domains, mail WHERE mail.postbox='true' AND limit_name = 'mbox_quota' AND domains.limits_id = Limits.id AND mail.dom_id = domains.id AND clients.id = domains.cl_id ORDER BY domains.name ASC

However, on closer inspection, all values in the domains table for limit_id are NULL.

Has this changed in 11.5? Is there an alternative way to quickly get all limits for domains?

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Plesk 11.x / Linux :: 4.4.2 Mailbox Full But Quota Is Not Exceeded

Sep 18, 2014

we have a Problem with one of our customers there hosted by Plesk 11.5.30 Update #47.

If a mail was sent to the mail address from our customer, postfix log the following entry:

Code:

/usr/lib/plesk-9.0/psa-pc-remote[28391]: handlers_stderr: DATA Mailbox full#015#012DEFER
/usr/lib/plesk-9.0/psa-pc-remote[28391]: DEFER during call 'check-quota' handler
/usr/lib/plesk-9.0/psa-pc-remote[28391]: Message aborted

The mail Sender will receive a Information with the error message 4.2.2 Mailbox full

But the quota is not exceeded. The quota is 3GB and the assignment is perhaps 20 percent.

We have configured, that we became a mail if the quota from our customer is oversized. But we also become no mail that the quota is oversized.

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Plesk 11.x / Linux :: Service Is Used For Changing Mailbox Passwords

Feb 20, 2015

I am having a Plesk server and when I scanned it with tools like OpenVas, It detected the following vulnerabilities with CVE acronym. As the corresponding ports and services are being controlled by Plesk, I require to patch it.URL....As you can see this vulnerability has been hit on port 106. I checked the Plesk server and found the port 106 being used by service "poppassd". This was nothing I installed and came along with the Plesk installation. Hence just wanted to make sure whether it has a patch from Parallels. As per my investigation this service is used for changing mailbox passwords and I am currently using Roundcube client. How to patch this vulnerability.

As per the solution in pic, the vulnerability "SMTP antivirus scanner DoS" can be resolved by upgrading or installing anti virus for Plesk mail server. I am ready to buy Dr.Web or Kaspersky from Parallels. But wanted to make sure whether any of the above antivirus can resolve the vulnerability.

cat /usr/local/psa/version
11.0.9 CentOS 6 110120608.16

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Plesk 11.x / Linux :: How To Auto-empty Specific Mailbox Daily

Dec 4, 2013

Is there any way to auto-delete all the messages in a specific mailbox on a specify domain on a daily basis? Using Postfix.

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Plesk 11.x / Linux :: Mailbox Disabled - Email Accepted And Not Bouncing

Jul 4, 2014

I have Plesk 11.5.30 Update #47, Centos OS 6.5 x64, MTA Qmail 1.03

Today I encountered a estrange thing, a disabled mailbox was accepting mail but not bouncing it.

In the panel the "user@tld.com" mailbox is disabled, if a email is sent to that address Qmail accepts it:

Jul 4 17:51:35 mx3 qmail-queue-handlers[27432]: Handlers Filter before-queue for qmail started ...
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: from=root@mx3
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: to=user@tld.com
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: handlers_stderr: SKIP

[Code] ....

No mail is bounced, nothing, the message is not in the mailbox.

Tested in several accounts the result is the same, even in a new created account.

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Plesk 11.x / Linux :: Convert Mailbox To Lowercase - Failed Error

Oct 29, 2014

When running the repair function to convert mailboxes to lowercase, I immediately receive the following error:

/usr/local/psa/bin/repair --convert-mailboxes-to-lowercase
2014-10-30T00:11:09+01:00 ERR (3) [util_exec]: proc_close() failed

What does this "[util_exec]: proc_close() failed" means and how can I fix this error?

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Plesk 11.x / Linux :: Cannot Authenticate Via SMTP For Mail-users With Mailbox Off And Forwarding On

Apr 9, 2013

I have mail-addresses with mailbox turned OFF and Forwarding switched ON.

The user can receive emails but can't use SMTP to send email. I expect that users without mailboxes can send messages, like in Plesk 9.5.

Error: No such user 'info@example.com' in mail authorization database

CentOS 6.4 + Plesk 11.0.9 Update #45

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Plesk 11.x / Linux :: New Mailbox Variable From (Mail Account Updated) Event

Jan 15, 2015

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk, 11.5, .30_build115130819.13, Debian 7.0, Intel 64bit

PROBLEM DESCRIPTION
When triggering the events 'Mail account created' or 'Mail account modified' the returned variable NEW_MAILBOX will always state TRUE regardless of the mailbox option being ticked or not ticked on the 'New mail account' option located on the 'Mail' tab of a subscription.

STEPS TO REPRODUCE
1: Log in to plesk.
2. Select 'Tools & Settings'
3: Select 'Event Manager'
4: Select 'Add New Event Handler'
5: Select Event 'Mail account updated'
6: Enter in '/usr/bin/php /root/scripts/dbmail/mail_mod.php' to the Command box.

[Code] ....

ACTUAL RESULT

[NEW_MAILBOX] => true

EXPECTED RESULT

[NEW_MAILBOX] => false

ANY ADDITIONAL INFORMATION

I submitted this with parallels support and they stated that the variable NEW_MAILBOX will always return as TRUE regardless of if the mailbox option is ticked or not. They also stated the NEW_MAILBOX variable will be true regardless of any action taken on the panel with mail accounts.
The actual documentation on this variable is very sparse

Component name/description Old component value New component value
Mailbox old_mailbox new_mailbox

We previously had some code that would trigger on this variable and would create a mail account on our mail server with or without a mailbox.

if (!strcmp(getenv('NEW_MAILBOX'),"true") && !strcmp(getenv('OLD_MAILBOX'),"false")){
//Create a mailbox on the external mail service
}
if (!strcmp(getenv('NEW_MAILBOX'),"false") && !strcmp(getenv('OLD_MAILBOX'),"true")){
//Create a mail forwarder on the external mail service
}

At some point this variable has stopped working with newer versions of plesk. Having a variable that is always true regardless of what is done when creating a mail account seems pointless and requesting a new feature that was already there in older versions doesnt seem like something that should be requested on a new feature request.

QUESTION: Is there anyway to get this functionality restored other than requesting it gets re added via [URL] ....

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Plesk 11.x / Linux :: Shutdown Completely Spamassassin Service And Mailbox Statistic?

Sep 30, 2014

I'm suffer 2 major problem as below :

1.
how to turn off spamassassin completely ?

I've already stop the spamassassin service on Services Management but it's only valid one day. The next day, spam assassin service automatically start

2.
my customer mailbox statistic wrong. Even if their mailbox not full but when they send email. The quota said that their mailbox full. So they can't send/receive email.

Our action :
Manually, use command
/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php -f execute-statistics

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Plesk 12.x / Linux :: Backup - Dump Can Contain Invalid Data

Jul 7, 2014

I have the last update (#6) but i have this message when i try to make a backup.

Error:
Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /opt/psa/admin/bin/plesk_agent_manager line 1022.

Error:
The dump have been invalidated by check-dump operation

What is this?

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Plesk 12.x / Linux :: Loose Mailbox Size Policy Doesn't Work After Upgrading?

Jul 24, 2014

Today I upgraded to Plesk 12 and during the day I got several customers that had problems with their mailbox size. According to Plesk they were exceeding the size, but they've been doing that for years. The setting that these limits don't have any real meaning is ignored after the upgrade...

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Plesk 12.x / Linux :: SpamAssassin Setup Default Value From Server Level To Specific Mailbox

Jun 17, 2014

When I create Mailbox for customer, spamassassin have status (default):

HTML:
Status false
The score that a message must
receive to qualify as spam
What to do with spam mail move
Add the following text to the true
beginning of subject of each
message recognized as spam
Modify spam mail subject text ***SPAM***

Black list
================================
Server-wide black list:

User's black list:

White list
================================
Server-wide white list:

User's white list:

But i want it:

HTML:

Status false
The score that a message must 7
receive to qualify as spam
What to do with spam mail text
Add the following text to the true
beginning of subject of each
message recognized as spam
Modify spam mail subject text ***SPAM***

Black list
================================
Server-wide black list:

User's black list:

White list
================================
Server-wide white list:

User's white list:

Not Move, it only text at "What to do with spam mail text"

How i can do it ?

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Plesk 12.x / Linux :: Adding SSL To IP Number Despite Of Domain Name?

Jun 2, 2015

Is it possible to add a ssl to a IP number despite of domain name?

I would like to know if i can buy a ssl and set a IP on website address...

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Plesk 11.x / Linux :: Searching Large Mailbox In Horde / Roundcube Causes Read Data Timeout

Jun 26, 2014

This is applies to both Horde and roundcube webmail client software;

Using Plesk 11.5.30 with Horde 5.1.5 or roundcube 0.9.5 on CentOS Linux release 6.5 (Final).

We have seen this behavior occur on multiple servers.

Clients experienced slow to no response after executing a search, which eventually results in a failed to communicate with the server-error in the webmail client.

The Apache server log shows script time-out errors when searching larger mailboxes (i.e. larger than 950 MB), this does not happen on smaller mailboxes.

We have seen errors like the following in the Apache server error log with Horde (personal data like IP-address and domain name are x'ed out):

[Thu Jun 19 14:55:06 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox
[Thu Jun 19 14:55:06 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: ajax.php, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox

And with Roundcube:

[Tue Jun 17 13:02:04 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0
[Tue Jun 17 13:02:04 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: index.php, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0

Steps to reproduce:

- use a large mailbox (950 MB or higher)
- login to the webmail (Horde or roundcube)
- do a search in the search field on the top right
- the time-out error should appear in the server Apache error log (after at least 45 seconds)

This seems like an inefficiency or bug in the search query that searches the user's mailbox. Is there any other way we can prevent this issue and the error messages?

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Plesk 11.x / Linux :: RapidSSL Wildcard Install - Invalid Certificate Format

May 16, 2014

"Unable to set the certificate: Invalid certificate format." when i enter my key..

How can i fix this problem?

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Plesk 12.x / Linux :: Cannot Limit Number Of Backup Files

Oct 30, 2014

I'm running Plesk v12.0.18 #22 on Ubuntu 12.04.

In the plesk backup-settings I've set the max. number of backup-files to 5.

Actually Plesk doesn't limit the number of backups stored in the local repository.

So unfortunately the partition is running out of space.

What can be done to solve that problem?

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Plesk 12.x / Linux :: Number Of Domains Exceeded With No Return

Feb 25, 2015

I'm now with a bit of a problem on my server. I tryied to add a new domain and I haven't counted how many domains I had on my server because I was thinking that plesk would warn me if I was reaching my limitation of domains, so I added a new one...

My license was for 10 domains, and now I have 11 domains so I'm getting an error when I enter my plesk panel. The error basically says that I exceeded the number of domains of my license so I have to buy a new one.

The problem is that when I want to click on the cancel operation button on the bottom of the page I'm constantly being logged out and I cannot cancel the operation, so I'm in a loop right now: "Log in -> get error -> Cancel -> Automatic log out -> Log in"

What can I do to delete one domain completely from my server?

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Plesk 12.x / Linux :: Server Backup - UTF-8 Encoding Declared / Invalid Sequence Occurred

Jun 27, 2014

Since updating to plesk 12, we haven't been able to back up the server; even tough sites are backed up individually - apparently backups are ok, haven't had the need to try them.

The troubling domain is a huge joomla site which was backed up w/o trouble through previous versions of plesk 9, 10 and 11.

This is the error message at the server's backup admin:

ERROR: (server object 'server') Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1022.
ERROR: (server object 'server') The dump have been invalidated by check-dump operation

WARNING: (hosting object 'domain.com') Encoding::encode: source UTF-8 encoding declared, but invalid UTF-8 sequence occurred. Falling back to ISO-8859-1

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Plesk 12.x / Linux :: IMAP-Server Maximum Number Of Connections

Jan 28, 2015

My Customers and I have Problems connecting to IMAP-Server. By moving through IMAP Folders I get the Massage "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server"

I know this Article: [URL] ... and all the other related to this issue.

[Code].....

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Plesk 12.x / Linux :: Creating New Domain Inside Subscriptions - Target Directory Is In Invalid State

Apr 15, 2015

I have following Warning when creating a new Domain inside a Subscriptions:

I found this Article: [URL] .....

But in my case this does not solve the Problem.

1> All permissions are right.
2> When I type command '/usr/local/psa/bin/repair --restore-vhosts-permissions' i get the answer 'Directory permissions were successfully updated.'
3> The Order of Webuser and FTPUser (as described in the article) could also not be the problem, because in my case there is only one user (There is only Webuser and no FTP-User.)
4> When typing '/usr/local/psa/bin/repair --update-vhosts-structure' I get the following error 6 times each:

Code:

[2015-04-15 21:03:30] ERR [util_exec] proc_close() failed
Error: update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.

Unable to update the structure of the home directory: an unexpected error has occurred.
update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.

To get the error 6 times seems to mean, that i have this problem with 6 Domain.

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