Plesk 12.x / Linux :: Error Message On Email Send Since Update 12.0.46
May 18, 2015
we regularly get this message in boxmail of adress used to send email from server.This is the mail system at host DOMAIN.fr. You can delete your own text from the attached returned message.The mail system
<1@SERVERNAME.HOSTER.com> (expanded from <1>): User unknown in virtual
alias table
If i look in maillog i see that :
May 18 16:48:52 SERVERNAME postfix/error[22737]: F22521B4E45: to=<1@SERVERNAME.HOSTER.com>, orig_to=<1>, relay=none, delay=0.07, delays=0.04/0.01/0/0.02, dsn=5.0.0, status=bounced (User unknown in virtual alias table)
Just after that we can see email go normally :
May 18 16:48:59 SERVERNAME postfix/smtp[22736]: F22521B4E45: to=<EMAIL@DOMAIN.com>, relay=mx3.mail.icloud.com[17.158.8.50]:25, delay=7.3, delays=0.04/0.03/2.4/4.8, dsn=2.5.0, status=sent (250 2.5.0 Ok.)
The problem is in error message (at top) the message attached is the one sent to EMAIL@DOMAIN.com. So we can think the message is not sent to EMAIL@DOMAIN.com. SERVERNAME, HOSTER and EMAIL@DOMAIN are here to mask real data.
OS: Debian 7.7
Plesk version: 12.0.18 Update #46
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Feb 10, 2015
I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?
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Jul 4, 2014
Since updating from Plesk V11, Plesk is sending out an e-mail with date.time information to all my customers. I have not changed anything to my settings.
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Feb 9, 2015
After latest update to #34, all the users cannot send Attachments using Outlook due to timeout problems. It happens with Postfix, not Qmail.
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May 28, 2015
I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.
It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?
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Oct 25, 2009
I keep getting this error whenever I try to update my packages which prevents me from doing any updates. Anyone have any idea how to solve this?
Transaction Check Error:
file /etc/aliases from install of setup-2.5.58-7.el5.noarch conflicts with file from package da_exim-4.67-1.i386
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Jul 4, 2014
When I try to create an email address with this command
./mail --create test@domain.com -passwd dommage -mailbox false -manage-spamfilter true -redirect true -rediraddr stevefigueras@yahoo.fr
i get this message error and i don't understand why
-bash: ./mail: No such file or directory
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Jul 16, 2014
I am getting the following error message when I try to migrate sites from an old server to a new server.:
PHP Notice: Trying to get property of non-object; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 173
PHP Notice: Undefined index: 192.168.100.25; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 180
[Code] ....
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Jan 8, 2014
when I create new email address get this error:
Error: Source: Microsoft OLE DB Provider for SQL Server
Description: 'encrypt' is not a recognized built-in function name.
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Aug 5, 2014
Since the last update I am having constant troubles with email accounts when sending or replying to email messages.
This is the message I am getting:-
"error sending your message: Service unavailable - try again later"
This is our system and the software is the Parellels with Business Manager and stuff.
OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #10, last updated at Aug 4, 2014 05:00 AM
The system is up-to-date; last checked at Aug 3, 2014 04:44 AM
This is what the error looks like in the log file located at /usr/local/psa/var/log/maillog
Aug 6 11:54:08 host spamd[28992]: spamd: connection from localhost [127.0.0.1] at port 37548
Aug 6 11:54:08 host spamd[14212]: prefork: child states: II
Aug 6 11:54:08 host courier-imapd: Connection, ip=[::ffff:127.0.0.1]
Aug 6 11:54:08 host courier-imapd: LOGOUT, ip=[::ffff:127.0.0.1], rcvd=12, sent=365
[Code] ....
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Jun 17, 2014
The Outgoing Mail Control feature is working fine. One missing option with this feature is to view the contents of blocked messages. Unfortunately, sometimes a site gets hacked and is sending spam. which are over the message sending limit, to try to find out where the message came from.
The current problem is that the email message contents of the limitation warning with subject "Attempts to exceed outgoing limits for domains, mail boxes and subscriptions." is not correct. Somehow it only contains the text: date.timezone = "Europe/Amsterdam" (which is a PHP setting) instead of a descriptive message. I hoped it would contain the blocked message contents or some useful text. Can I change the contents of this message to the what is should be? And what should it be?
It looks like a problem I had ones before where the custom PHP settings at the hosting packages level and at the domains level where replaced with some other kind of settings string. But solved by just changing the custom PHP settings
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Feb 6, 2015
I have a problem to send email to idn domain names.
The error that I have is
Validation failed for: xxx@xxx [pid 111655 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]
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Dec 25, 2014
I use postfix/smtp plesk12 centos7, I create mailbox add password. For example my domain is a.com from roundcube all work no problem.
My script isn't working look like this:
SMTP CONFIGURATION (LEAVE DEFAULT IF YOU USE mail() )
SMTP HOST smtp.a.com
SMTP PORT 587
SMTP Secure tls
SMTP Auth true
SMTP USERNAME test@a.com
SMTP PASSWORD my password
And the script dont send emails to user, say that Mailer Error: SMTP connect() failed. In dns settings I don't have smtpa.com host only have mail.a.com why from scripts don't send email to users?
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Feb 4, 2015
My Plesk Panel stopped to send notifications a while ago, I don't receive mails when the backup are done, the clients can't receive their passwords if they need to reset...
The mails are not being forwarded when they configure it in the panel (I receive a mail in mail1@mydomain.com and I want it forwarded automatically to mail2@gmail.com or wherever).
I don't see nothing about the plesk panel mail in the postfix log and I don't know what else to check.
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Jun 5, 2014
Whenever trying to send an email using roundcube it just seems to fail... No error code is given - see attached image:
I've tried following the article here: [URL] ....
But it didn't seem to work and incidentally the main.inc.php file didn't even exist only a main.inc.php.rpmnew was there. I tried copying it to main.inc.php but it made no difference. Normal SMTP usage via thunderbird works, and everything works when trying to use horde.... it's just a problem with roundcube after the upgrade from 11.5 to 12.
Running on CentOS 64
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Nov 4, 2014
When i try to login from outllook pop3 is ok but smtp is error.
When i check mail log file:
Code:
Nov 4 16:28:07 server1 courier-pop3d: Connection, ip=[::ffff:176.43.150.48]
Nov 4 16:28:07 server1 courier-pop3d: LOGIN, user=test@xxxxxxxxxxxxx.com, ip=[::ffff:176.43.150.48], port=[23885]
Nov 4 16:28:07 server1 courier-pop3d: LOGOUT, user=test@xxxxxxxxxxxxx.com, ip=[::ffff:176.43.150.48], port=[23885], top=0, retr=0, rcvd=12, sent=39, time=0
[Code] ....
I try to past pci compliance,but now this is not importand. If there have some repair postfix command? Default configuration? Or how can i send emain from outlook.
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Mar 7, 2015
The problem is, can not send mail via SMTP using popular scripts Opencart, SMF, Osclass. The problem was lapping Plesk 11.5 via 587 port. That was timeout connection or authorization error with the correct settings. Mail may be sent, sometimes not. No longer working than working. At the same time when working with e-mail clients(example, The Bat) work fine. In Plesk 12 same problem. Port 465 - e-mail clients(example, The Bat) work fine. But can not send mail via SMTP using popular scripts Opencart, SMF, Osclass. When using Cpanel with Exim - all work perfect. But the Plesk e-mail with Postfix - constant problems.
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Oct 6, 2014
Whenever I try to update the Plesk key via webinterface I receive the following error:
Unable to connect to license server [URL] ....
cURL error description: Problem with the SSL CA cert (path? access rights?)(77)
Checking via command line shows that the SSL certificate of ka.parallels.com on port 5224 is expired in 2004 (!)
As it worked until today, why the SSL cert check fails now?
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Jun 22, 2014
Upgrading to 12.0.8 and found this that looks like a bug. Email messages cannot be send through Roundcube Webmail. Outbound Email Limits are active.
Logfile:
Code:
/usr/local/psa/var/log/maillog
Error logs:
Code:
REDACTED py_limit_out[]: ERROR Rejecting message: system user uid='10039' is not allowed to send mail
REDACTED plesk sendmail[]: handlers_stderr: DATA REPLY:554:5.7.0 Your message could not be sent.
The user roundcube_sysuser is not allowed to send email.#012REJECT
Apart from Domains, Emails and Subscriptions there is no way to allow roundcube_sysuser through Mail server settings.
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May 22, 2015
Every out bound email message fails and stays in the queue. The mail log shows this error.
qmail: 1432283802.380653 delivery 27: deferral: Unable_to_read_control_files._(#4.3.0)/
A second problem, also qmail is that I can't send to the server using TLS on the submission port, only if I do plain text. But the first problem is bigger because we can't send at all.
This is a new plesk installation and it has never worked.
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Nov 28, 2014
Under plesk 12.0.18, I would like to create thousand email address with redirect and send copy to. Its a long work to do.
Is there a solution to create all these email via an import csv, xls or else ?
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Mar 18, 2015
how is it possible that after an update my main site is down? This site: www.orderhosting.it has plesk Panel and I have 20 sites. They work perfectly but my main site is off. I think there is an error in the configuration because:
[root@orderhosting ~]# grep -r 199.99.36.73 /etc/nginx/
[root@orderhosting ~]#
This is strange.Error log does not report any errors, only this: [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
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Nov 25, 2014
We have a VPS system running with Plesk but after a nightly automatic update there was a error message in Plesk, with a link to 'fix' the problem. After that Plesk stopped functioning. Now, when we log in with correct credentials (we know its correct because we if incorrect, we get a message its incorrect, so thats working) we're presented with this error:
Error: Call to a member function getName() on a non-object (MainMenu.php:48).
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May 4, 2015
I keep having certain domains being hijacked and mass emails being sent from them somehow. I've disabled mail within domain control panel for each domain and issue keeps occurring. I've limited # of emails as well to 2-5 per hour but now so many are trying to be sent from my server it is clogging up mail queue and I have to log into server via ssh and run postsuper -d ALL every day or two. It is very frustrating. The only way I can stop it is to disable domain in plesk panel but that is not an option.
What can I do to find the cause of this issue and stop it?
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Aug 26, 2014
Plesk 12.0.18#14, CentOS6.5
in order to have a Horde admin email we open
/etc/psa-webmail/horde/horde/conf.php
and change
$conf['auth']['admins'] = array();
into
$conf['auth']['admins'] = array('emailaddress@xyz.com');
Works fine. This change than reverses itself after every Plesk update incl micro updates. Are we editing the right file / is there an underlying one we should edit instead? Cannot find a setting in Plesk itself to configure a Horde admin email.
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Jun 4, 2014
I have upgraded to a new server and need to move all domains, users, and most important all email accounts to the new server.
Both servers run Plesk 11.0.9 on CentOS. The migration manager works great, no problems with that.
After migrating, I change my DNS settings at an external DNS provider to the new IP. The problem is, DNS changes take time. I then get emails on the old server and on the new server until DNS information is spread.
I was searching for a way to let the old server forward to the new one, but changes for specific domains in plesks DNS system (MX record) on the old server did not work. The mails still arrived at the old server.
What can i do? Can I uncheck "Activate mail service on domain" and will all emails be rejected until DNS points to the new server? Or will that lead to bounces?
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Dec 5, 2014
I have just updated to plesk 12 and I am having an issue with all of my web pages returning a 404 error, I can connect to the SQL databases and FTP it is just loading the web pages.
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Apr 19, 2014
after the update i've got many errors in plesk panel, for example:
- change webhosting settings (like password, etc)
Internal error.
ERROR: Call to a member function getWebServerFPAdminSysUser() on a non-object (Apache.php:738)
- click on server components in server manager:
ERROR: Call to a member function getWebServerPackage() on a non-object (class.ServiceControl.php:76)
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May 26, 2015
Plesk recently attempted to do an auto-update and it failed. I have not been able to get it to update since. When I connect using SSH, and try to do a manual yum update I get the following error:
Code:
Loaded plugins: fastestmirror
Setting up Update Process
Loading mirror speeds from cached hostfile
epel/metalink | 13 kB 00:00
Traceback (most recent call last):
File "/usr/bin/yum", line 29, in <module>
[Code] .....
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