i buy vps form vpsville.ca for 3 month,
yesterday, my vps was block
cpanel and ftp and ssh not answer the request
i open in vpsville.ca and they never answered
today my main ip is not working
i vpsville.ca support is very bad they never answered my emails and ticket
and i have question, where is my vps?
Have someone try vpsville.ca?
I need review based on longer expiration
I have search WHT but i did find only one review with only 4 days expiration
2/23 ticket, no response. i emailed like 5 times now, i realize the payment wasn't made for 2 months but the service wasnt used because i complained about lag 2 months before, either way.. then i sent payment and then you never responded.
View 9 Replies View Relatedi have ordered my First Dedicated server with BurstNET for the past 24 hours, and till now i did not received any Response or Confirmation. also they did not replay my emails.
View 14 Replies View RelatedI need to move a VPS server from other host , i was looking for offers and i can`t chose between VPSVille and hostChum.
I`m looking in cPanel 3 or cPanel 4 from VPSVille UK data center (they have promotion 25% off recurring)
and from the other hand i`m thinking about Ultimate plan from hostchum and maybe upgraded with 512MB of ram plus.
What will you chose between those to?
Moved to them recently from Wiredtree as my clients were asking for a uk-based server. I am a small time host, mainly to friends and family.
I've had more downtime in a week with VPS Ville than I ever had with Wiredtree.
they say they have 24x7 support,but I have ticket sumbited on 3/10/2009 on their controlpanel,until now,nobody reply,I don't know why.
therir vps & vps controlpancel I very like it,but the support is too... slow
the ticket is :
[url]
I have order VPS from VPSVille UK base data center CPanel 4 VPS plan. i have old VPS server with Cpanel too and i have try to transfer few Accounts from the old one to the new vps from VPSVille.
The sites hosted on the old server are working fine with NO ERRORS OR PROBLEMS!
Some sites have transfered and all work fine like mySQL, mail, viewing images, flash etc. But some of the sites have some errors like [url]can`t connect to database i have transfer the site automatically from WHM transfers option and manyaly creating full backup and then restoring to the new server and all the time i get the same message, the problem is not just with joomla i have problem with [url]forum PHPBB3 forum i have already transfered joomla and phpbb3 site from the old to the new server ( romanticni.com.mk and forum.romanticni.com.mk ) and all works fine on but with the user tehnolog mysql do not work like they should i have.
Additionally i have transfer [url]and on the user account paffi i can`t view any hosted image i have try to upload new images from my HDD not and i can`t view them too, Mysql is working on paffi but i cant view images. when i try to open any image i get this screen: [url]for example
User accounts paffi and tahnolog are hosted on the same old VPS and the bout f them work fine there.
I have try to contact VPSVille support and they just escape from helping me saying like i need to contact my old host because my sites do not work, i need to contact webmaster etc, etc.
We moved our hosting from Knownhost to VPSville approximately over the weekend and here are the initial impressions of VPSville. By the way, Knownhost support is great, the best, and we had no problems with them, just wanted to get the server out of the US.
We decided to try out VPSville based on the few reviews on this site and taking on their supposedly 'Stellar 24/7' support and 'Satisfaction guarantee' as promised on their website.
The few support tickets initiated so far were either answered very late (up to several days) to one ticket not having been answered at all.
The answers themselves were not very satisfactory and very incomplete, and kept recommending irrelevant 'upgrades', instead of trying to tackle the problem. I solved one ticket issue on my own, but got the reply that basically a tiny server (HIB 1 - 128MB guaranteed RAM with 4x Xeon processor) is 'too tiny' to even support attaching e-mail attachments larger than 2MB via Roundcube, so that I should 'upgrade' to HIB2 (256MB RAM guaranteed). Now, having used Roundcube on a VPS with 128MB RAM and having researched the issue with Roundcube, I know that it has to do with modifying configuration files to reset the maximum upload limit, etc. All I asked was for was the easiest way to go about doing it, since they are the 'experts' and this is the first time using an HIB LXAdmin for me.
Regarding the servers themselves, the setup was instant and I have no problems with the servers, very satisfied.
It's just the support that makes me quite skeptical. I really think that either the VPSville support are manned by nameless non-technicians or their priority is to have their customers upgrade over every issue, instead of helping to tackle the problem.
I signed up for VPSVille about a month ago after the big problem they had with data loss, and for the price I'm paying for the VPS I think I'm getting a good deal. I'm on their basic VPS plan which is 128mb RAM, something like 5-10gb storage, and 200gb transfer. Using a WHT coupon this comes out to $10.
Why I chose them:
1) E-mail INTERAC payments - I don't use credit cards and PayPal shafts us Canadians with long bank transfer times. I can pay right out of my bank instantly. They seem to be the only host I've seen that does this.
2) Based in Canada. I make it a rule to do my hosting in the same country I reside.
3) Price. I only needed something to run my DNS and a temporary status page for my site while I relocate my colo gear. Plus I'm cheap.
Their web based control panel is pretty neat. I was able to use it to disable iptables after the default ruleset I enabled blocked me. It also appears to offer OS re-install in it too. Right now I'm running HTTP, DNS, Ventrilo server for my co-workers, and a tracker/server on the KDX protocol. Currently handles 30-50 unique connections average at all times of the day. No downtime at all, server load always seems to be zero. I've only contacted support once, and it was to ask if I could manually RPM a bunch of dev packages or if it was a template that had to be applied to the VPS.
I've currently got my domain www.preterhuman.net pointed to the VPS.
Im having problems contacting 1paket.com support. The site is mighty slow and unreachable at times.
I have sent two requests and got no reply. is there phone number for 1paket support?
I signed up with La(m)nehost not a short while back, I now wanted to make use of the guarantee since i'm not happy with there service.
I issued a ticket the 27th december 2008, requesting my money back since I wasn't happy with there services and they offer a 60back not-happy-money-back guarantee.
Till this very day it seems as Lanehost is REFUSING to respond to the ticket! I asked about the issue on the chat and just got a lame answer "you should log a ticket"...
What can I do against this? I paid around 150dollar for a year (stupid enough).
I was about to start my own hosting company, and this just sets me back alot.
After each Plesk auto-update FTP server don't answer anymore.
We have to restart it with this commande line : /etc/init.d/xinetd restart
I haven't seen any reviews on these guys so I thought I'd contribute. I started an account with them last 5 or 6 weeks ago and had a great experience.
setup:
was very very fast. It literally took 2 minutes. I paid with paypal and the server was made by the time I got the setup email to my gmail account. I got a town plan mostly for my new blog.
control:
this is very important for me. I like to be able to reinstall the OS without opening a support ticket. vpsville does this very well, you can choose any Linux os you want and its setup fast!
I was also able to set the rDNS without opening a ticket. That was a nice change.
speed:
the server is fast, so fast it seems like a dedicated box sitting beside me. my ping time is only 10ms from my house (Toronto, Rogers network) so that might be part of it.
Low ping time
was very important for me as I will use it as a game server. compiling code on the server is really fast and so is yum or aptitude. apache loads pages quick. No complaints at all.
support:
really good. No complaints. I asked about lots of stuff and I always get a quick reply. I was having some problems with iptables and they gave me a firewall script that does exactly what i wanted.
My site is [url]
I've discovered an annoying problem in Plesk 11.
When you register a .fr domain name, you need to have a Success ZoneCheck at [URL] ....
The test fail because the server didn't answer to ICMP IPv6 requests.
Error: The server does not listen to or does not answer in UDP on the port 53 (on the IpV6)
My question is: How to open port 53 on IPv6 for ICMP requests ?
This is functional with IPv4 But not IPv6.
There are some rules in the Plesk Firewall, but it seems not working at all.
I had my server shut down due to ddos attacks and proxy calls. I am a designer so I dunno what this means so I asked for proof and they said it was archived. I then tried getting my servers back online with them for over the last few hours and they replied we cant help you. I offered $3000usd to fix the problem and they said they cant do it. From where I come from, if a virus is added it can be removed under any circumstances. I then kept on phoning to get my server restored hense I am selling a lot of website property lately and he totally by passed that, I was put on hold for over 20 minutes and I am calling from Canada. I phoned the last time and told a white lie saying I have huge partners ready to boycott their company unless they restore my server....
What do you know it got restored and I got all my sites moved over to the new server, but this is the golden part.
Have you ever phoned your hosting company and been sworn at? Been called a ****ing idiot or to **** off and stop phoning, or I have had enough of your ****ing ****? Well this is what I heard from Ben at CalPOP and that is totally unacceptible hense I am the customer who was about to purchase numerous servers from them to increase my bandwith usage I would be using on my upcomming site called thewetwilly.com.
I dont respect a programming punk thinking he is better then me just because he works for a low end database center. I also dont respect being called an idiot while I am purchasing hosting from the company, aswell as being to to **** OFF. 100% totally unacceptable.
Alot of my friends have experienced poorness with this company and I wish I noticed it earlier instead of taking it the hard way/HARSH WAY.
But hey I am sure my word will get around and people will stop using calPOP due to their immaturity Cali Mr know it all talk and realize that they can find a better place to host their site.
I also have been told that calPOP used the excuse of DDOS and Proxy attacks as an excuse to get rid of you because you are using to much bandwith.
Oh they also told me that they would send me the HD for $100usd so I could move to another server, wtf is that???
Like come on!
Last month i have problems and outgages with a node in powervps vz45 in the 205.234.106 .20 and in other threads i mention previously that server.
Last 1 october, node have a rare problem and they say in a few days they move accounts to other node.
Because a SERIOUS Problem with my personal life, this last week i dont get backups, and wednesday a thief in house stole my mobile HD (without passswords and ciphered).
The Friday my VPS crash.... and three days later they are restoring the backup... and None of the 140-180 sites yet online.
I read in other thread a more problem about they laterly, but for me is near fatal, because 33% are my best customers (i plan to migrate to other host the server the 15 of the month but for the personal thing i cant.
88 USD monthly and three days to recover the Nodes ?
No way, as soon as possible i go to liquidweb.
i waould like to warn people of a1isp the main fellow thats the problem is called just.
ill start with explaining my issue.
in august last your i bought cabinet space and me and my mum became ill so i was unable to use it. i asked for a refund and he refused so i opened up a chargeback and he threatened a lawsuit unless i cancelled it.i have become alot better now and wish to use that space of which ive paid for and the reply i got from him is we do not want your sort of people here.i take very highly to this comment and wish for other peoples oppinions on what todo and also to warn people of this company i dotn like doing this but im left with no choice
I've been using SLHOST.com for a couple of years, and they used to have great VPS service. My server was always up (I'm not a power user, I just host some small business websites for clients of my web design company - nothing that gets a lot of traffic or puts a strain on the server).
They recently moved locations, and I've had nothing but problems. They somehow screwed up the IP and DNS of the server. My (and my clients sites) couldn't be accessed for over a week! Support kept telling me that there was no problem, unti I proved to them that the DNS wasn't right. I didn't have any email during this period, and either did my clients.
Since then, AT LEAST one of the services on the server randomly stops working (the two big ones are DNS and STMP) a couple of times a day. I don't receive error messages (I know because my clients call me screaming why their email isn't working AGAIN).
As a web design company, I've lost reputability. As a professional affiliate marketer, I have literally lost over a thousand dollars because of the downtime. Every time I contact support, they restart the services and tell me there's no problem with the server (which is obiously not true).
Any suggestions from other webhostingtalk users on how to get better service and a credit from SLHOST.com? I'm not technical and I need a VPS that just simply works.
I recently started monitoring my server 2 days ago with hyperspin. I can post my support emails here as proof and verification that these problems are occuring multiple times a day.
Everytime I create a new subdomain, it appears.. but after I create another subdomain, the first one dissappear and I only can see the last one created..
Dns zone, httpd.conf, localdomains entries are there.. but when (using X3 o or X) I go to subdomain on the cPanel account, Im not able to see anything... anyway, subdomains are working...
Im using RHEL 4 + Latest cPanel 11 Release.
i have taken a dedicated server and have done all the settings but when i point any domain to my server after adding a account the domain doesnt works... I means its not pointing to my server..
My nameservers are pointed to my dedi ips and are working fine but when i point the domains to the nameservers they dont work...
It keeps saying looking up..
when i traced my domain which i am pointing to my server it says no ip address found...
before order,I ask poundhost's sale,
he said can provide 64 and 128 IPs,
so,I create a order at 2008-10-11,
10-15 server ready,
I ask them,but in this time,
they said only provide 10 IPs,max 16IP.
I used it for vpn applications,no have enough IPs,can't do it.
so poundhost said can cancel the server.
I never use this server,but poundhost still no refundment,
I send mail to them,no any responses,
......
I am wanting to spend around $60 - 70 a month on a VPS...
I am looking for a reliable source, and one that is on the cheaper side (but I know those two don't actually mix, so reliable more)
It doesn't have to be managed, but it can, so either way.
Any recommendations?
How much disk space/bandwidth should I be able to get with that amount of money?
I need it with control panel, and fantastico at the least.
While lunarpages is kind and offers great support. The support takes a while. They frequenlty get hacked or block your ip to where you can not access cpanel and switch your servers a lot in the past 3 months i got transfered to 4 different servers with the last one atlantis and prior one belogna. There support can take up to 72 hours to respond back where other hosts at max 24 hours. Their downtime has been around 97% not advertised 99.9%.
This is what really upset me.
I contacted them through email to cancel my account and they said they need more info, ok. Gave them info and they went ahead to renewing the account after I had gave them proper info. I tried to get this resolved for over a week now.
I thought since they renewed my account i should access my account and download my entire site, well I could not access cpanel again, no surprise there.
I just now got off a 20 min phone call and they tried to get my account canceled as I gave proper info to cancel the account so I would not be renewed and they tried to sell me their service for $75 to close my account.
I eventually had to threaten them to press lawsuits "not that I would even if it wasnt handled" and they said we will close your account and not charge you the $75 to do so.
My god! How hard is it to close an account with such service?
When I joined them my first year was absolutely great! It just has started to decline in the past couple months or so.
I rate them at 50% great because their supportive in all areas except for the slow response and canceling an account.
Dont use them ive had much better success with GoDaddy.... wow GoDaddy! I know tell me about it. GoDaddy is not my favorite host.
You need to be careful when finding a host becasue ive learned that they pay to be on the top. I am now using Host Gator with no compaints looking at moving to HostMonster for the price and services though should I?
1. I have loads of these showing up in the WHM Apache service status
52-1 - 0/0/8 . 0.00 3970 0 0.0 0.00 20.02 127.0.0.1 server.mybox.com OPTIONS * HTTP/1.0
53-1 - 0/0/6 . 0.00 3969 0 0.0 0.00 79.77 127.0.0.1 server.mybox.com OPTIONS * HTTP/1.0
54-1 - 0/0/5 . 0.00 3968 0 0.0 0.00 38.04 127.0.0.1 server.mybox.com OPTIONS * HTTP/1.0
I was told that was normal as its apache's MPM prefork way of waking up the worker processes. That I have accepted however it has been problematic ever since I installed mod_security that things have been going ape.
2. The Bandwidth in CPanel and that in Apache does not add up. There is only 1 account on the server. The bandwidth usage in CPanel shows 51GB for the month of July so far, however in WHM under Apache status it shows 223GB of Bandwidth in the last 48 hours.
Now given the the host tells me that CPanel does not count certain bandwidth(?) I am not certain what to think as the difference in bandwidth is a whopping 160GB in the past 2 days.
WHM
Server uptime: 1 day 17 hours 54 minutes 31 seconds
Total accesses: 87589 - Total Traffic: 222.5 GB
CPU Usage: u110.4 s13.25 cu0 cs0 - .082% CPU load
.581 requests/sec - 1.5 MB/second - 2.6 MB/request
15 requests currently being processed, 3 idle workers
CPanel
Monthly Bandwidth Transfer 51915.52
Total50.7 Gig
Server Load 1.7GHZ Machine with 1GB Ram
Server Load 0.25 (1 cpu)
Why such a HUGE difference in bandwidth?
I cant make php 5.2.1 work as httpd 2.2.4 and 2.2.3 module. When loaded with php it makes httpd dont start at all without any errors in log even on debug level! However when I place php 5.2.0 as module it immediately starts working ok.
I've tested this with a standart ./configure without any parameters for both php and httpd, and httpd is always not working when it tries to load php 5.2.1 as module.
Did someone run php 5.2.1 with httpd >2.2.3 succesfully?
I finally bought a VPS after not being able to pay for a dedicated server so I bought one from VPSbyte.com as they came highly recomended $39.95 server with Cpanel not the cheapest I gathered but I wanted reliable servers
now I moved my forum over to the server all was ok after I got the massive database sent over but when I tried to view a thread or category I could not it came back with No Valid input or something like that
I went into admin and disabled zoints SEO mod and the forum works fine BTW its a VB forum.
would it be due to mod rewrite that the forum does not work with zoints? and is it possible to get it to work?
I am planning to host my site in Dreamhost but I not have credit card and PayPal account. How to send money to Dreamhost? Also suggest best plan for me.
Currently my blog get average 400 visitors per day and plan to get 5000 per day.
I dont have an account with godaddy Godaddy has taken money from my paypal account.I have contacted godaddy asking for it back They are not going to give it back
I need that money... I need advise on what to do next?
i know that one or more of the people who work for hostecon post here
i just want to say i am very upset right now
hostecon was a decent host - but i decided to end my offshore site
i had prepaid for another 4 months before i told them i was cancelling my account and wanted my prepaid money back
they told me they would cancel my account on the 1st of april and give me my money back
it is now april 2nd, hostecon.com seems to have vanished, and i have not received any money from them.
if you work for hostecon or know how i can contact them then help me get this sorted right away. hostecon support has always been great, but i just dont need their services anymore and want my prepaid money back.
i hope you from the start the one who is handling the business
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