Im having problems contacting 1paket.com support. The site is mighty slow and unreachable at times.
I have sent two requests and got no reply. is there phone number for 1paket support?
I have been with DMEhosting for all of 4 days now. I got one of their dedicated servers with the Smart Tools Bundle for windows server. I bought it on saturday. The server was setup on tuesday. Without the Smart Tools Bundle. I noticed this on april 2nd and i open a support ticket that morning. Two days my support ticket sat their with no response. I have lost all faith in this company and i am now just wanting out. I do not care about the month i have paid to them. I have informed them as of today that they can cancel my server.
Just my experience with DMEHosting
10 days ago, I require volumedrive.com assign another ip to my server.
Yestoday, I ask them again.
I hope donnot need another 10 days.
our VPS hosting company did an upgrade the other day and now something is wrong with our home page, it takes about 30sec to load. They keep saying its a php problem, but the scripting is fine, the engine is fine and the only thing that changed is that they did an upgrade.
They don't seem to be able to grasp the problem, and it is making my boss go nuts. A web guy a know said it definately had to be something at their end, and everyone else is at a loss.
We've got a discounted Quad dedi box from Ecatel.net about a week ago. Their network and prices are really good, sure. But we still have problems with start up because the second hdd isn't mounted or installed properly. The support team has answers about 1-2 times per day only so this question is in progress already for days.. The helpdesk is locked somehow from todays morning (I see our account is present but there's no way to log in) and we are still waiting for replys from day-before-yesterday requests...
I wouldn't like to be some kind of sharp under any circumstances and I respect every business but this is probably too long so we have to pay now just for waiting to get a server ready with no start yet.
Does somebody work with them? Is it normal situation? We still have some boxes in Layeredtech and would like to move to European DC (these boxes are middle-ended so we need more power now). There were no such problems in LT. Never. The maximum response time to such kind of questions was 2-5 hours (15 minutes in general), maybe a bit more (for hardware setup requests), but not days and nights with no progress indicator.
Maybe that is a European DC highlight strategy to have such delays with tickets response, isn't it? Coz the European market is new for us, anyway, we've never had boxes there before but would like to.
I've ordered a server from 1paket with the following configuration:
Intel Core 2 Duo 2 x 2,4 GHz, 4 GB RAM, 2 x 250 GB
What was delivered to me was only 2GB RAM and 1 x 250GB, I've already sent 2 emails about this matter with no answer, I sent another 2 yesterday and no answer... this is just a WARNING for the people interested in ordering from them...
I'll wait for one day and ask them for a full refund, errors like this can't happen, this is bad business, it can work for the people that don't check the hardware and trust the company...
1paket - and was just wondering what peoples experience with themw ere.
What are most important to me are Uptime (reliability) & Speed.
I dont mind too much if theyre support is lacking somewhat and cannot be classified elite, since im very tech savvy, and so if the server itself is quite reliable an dhave good uptimes then that should be fine.
I'm hoping that someone can help with an issue I'm having with a new box that I've ordered from 1paket.com, since I'm hitting a brick wall with their support.
I've used their nifty rescue system to install CentOS 5. The problem is that this installs a custom kernel rather than the stock CentOS one. For various reasons that I won't go into here, I need to use only stock CentOS packages, including the kernel. I can't for the live of me get it to boot with the CentOS kernel though.
1paket's support team refuse to help at all -- they just say that they only support their own kernel. They won't even look at the box's console to give me a hint as to where it's failing. I've been assured that there is nothing out of the ordinary about the hardware, but I've got two other machines in other datacenters with similar hardware running the stock kernel with no problems at all!
Before I give up and cancel my account,
2/23 ticket, no response. i emailed like 5 times now, i realize the payment wasn't made for 2 months but the service wasnt used because i complained about lag 2 months before, either way.. then i sent payment and then you never responded.
View 9 Replies View Relatedi have ordered my First Dedicated server with BurstNET for the past 24 hours, and till now i did not received any Response or Confirmation. also they did not replay my emails.
View 14 Replies View Relatedi buy vps form vpsville.ca for 3 month,
yesterday, my vps was block
cpanel and ftp and ssh not answer the request
i open in vpsville.ca and they never answered
today my main ip is not working
i vpsville.ca support is very bad they never answered my emails and ticket
and i have question, where is my vps?
I signed up with La(m)nehost not a short while back, I now wanted to make use of the guarantee since i'm not happy with there service.
I issued a ticket the 27th december 2008, requesting my money back since I wasn't happy with there services and they offer a 60back not-happy-money-back guarantee.
Till this very day it seems as Lanehost is REFUSING to respond to the ticket! I asked about the issue on the chat and just got a lame answer "you should log a ticket"...
What can I do against this? I paid around 150dollar for a year (stupid enough).
I was about to start my own hosting company, and this just sets me back alot.
After each Plesk auto-update FTP server don't answer anymore.
We have to restart it with this commande line : /etc/init.d/xinetd restart
I've discovered an annoying problem in Plesk 11.
When you register a .fr domain name, you need to have a Success ZoneCheck at [URL] ....
The test fail because the server didn't answer to ICMP IPv6 requests.
Error: The server does not listen to or does not answer in UDP on the port 53 (on the IpV6)
My question is: How to open port 53 on IPv6 for ICMP requests ?
This is functional with IPv4 But not IPv6.
There are some rules in the Plesk Firewall, but it seems not working at all.
I've got 25 domains on a Virtuozzo/Plesk8.6/CentOS5 VPS. Each domain has one up-to-date install of WordPress, most have very little traffic (average 200mb per month), maybe 2 domains get 5-7gb traffic per month.
I monitor port 80 connections and rarely see more than 10 at a time.
That should in my opinion be no problem at all for a VPS with 768mb guaranteed ram and 2.4ghz cpu. I've got 30gb hard drive spare too.
But.... about 8 or 10 times a day it grinds to a complete halt: server load at 500-1000%, sites timing out, plesk takes 3mins to load, often I can't even connect with SSH, and the plesk web server, apache
INSERT INTO module_watchdog_sys_stat (time, type, value, service_id) VALUES(FROM_UNIXTIME(1226404705), 'MAINMEM_USAGE', 17472, 11);
80 seconds sounds like a huge amount of time for a MySQL insert to me! Does anyone know if this is likely to be the cause of my trouble? Some problem with Plesk and the database? Or could it be something else?
My issue started ince a couple of months seemed to increase with update to Plesk 12.0 (though I can't guarantee it).I am using Centos 6.5, all updated. What happens is that postfix usage starts to increase without any apparent reason (during week-ends for example). Then postfix is not responding anymore.
Code:
top - 13:27:13 up 3 days, 18:44, 0 users, load average: 0.73, 0.33, 0.32
Tasks: 238 total, 2 running, 236 sleeping, 0 stopped, 0 zombie
Cpu(s): 0.3%us, 0.6%sy, 0.1%ni, 98.7%id, 0.3%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 32917292k total, 8982212k used, 23935080k free, 1899416k buffers
Swap: 1046520k total, 0k used, 1046520k free, 4905884k cached
[code]....
this is my server and i host only one site as upload image but it is too slow and usully apache down
how i can optimize this server please
Processor Information
Processor #1 Vendor: GenuineIntel
Processor #1 Name: Intel(R) Pentium(R) 4 CPU 2.26GHz
Processor #1 speed: 2262.422 MHz
Processor #1 cache size: 512 KB
Memory Information
Memory: 1002104k/1015744k available (2150k kernel code, 12844k reserved, 716k data, 164k init, 98240k highmem)
System Information
Linux 2.6.9-42.0.3.EL #1 Fri Oct 6 05:59:54 CDT 2006 i686 i686 i386 GNU/Linux
Physcial Disks
Current Memory Usage
total used free shared buffers cached
Mem: 1003164 976220 26944 0 102932 471740
-/+ buffers/cache: 401548 601616
Swap: 1052216 171412 880804
Total: 2055380 1147632 907748
frends now iam haveing dedicated server with pentium-4 and RAM is 2GB,my site online members is more than 100 members,now i feel slow in server,what i have add extra RAM or any chage in server
View 5 Replies View RelatedWhy is my hosting server usually slow and down?
CPU Usage : 100%
Main : >3GB (total physical memory: 3GB)
i dont know Do user access to website that are hosted on my server too crowded make server slow while bandwidth only have 4MB.
Server is dead slow. Its 3.0 1GB Ram Plesk Lniux Red Hat E4 machine. The top -c result is as below.
197 total, 6 running, 191 sleeping, 0 stopped, 0 zombie
Cpu(s): 4.0% us, 1.7% sy, 0.3% ni, 0.0% id, 94.0% wa, 0.0% hi, 0.0% si
Mem: 1027556k total, 953880k used, 73676k free, 23604k buffers
Swap: 2040244k total, 102308k used, 1937936k free, 87872k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
3167 mysql 15 0 288m 67m 4336 S 0.8 6.8 40:37.97 /usr/libexec/mysqld --defaults-file=/etc/my.cnf --basedir=/usr --
3247 apache 18 0 125m 75m 4344 D 0.7 7.5 0:00.34 /usr/sbin/httpd
3039 root 26 10 13628 5808 2656 S 0.3 0.6 0:00.69 mytop
3250 apache 16 0 121m 71m 4520 R 0.3 7.1 0:00.35 /usr/sbin/httpd
4671 apache 15 0 141m 89m 6512 S 0.2 9.0 0:57.54 /usr/sbin/httpd
1882 popuser 15 0 4176 700 564 S 0.2 0.1 0:00.17 /usr/bin/pop3d Maildir
2111 popuser 15 0 4036 712 564 S 0.2 0.1 0:00.47 /usr/bin/pop3d Maildir
3327 apache 17 0 124m 73m 5556 R 0.2 7.3 0:00.50 /usr/sbin/httpd
1 root 16 0 3580 484 456 S 0.0 0.0 0:02.11 init [3]
2 root 34 19 0 0 0 S 0.0 0.0 0:14.01 [ksoftirqd/0]
3 root 5 -10 0 0 0 S 0.0 0.0 0:00.56 [events/0]
4 root 9 -10 0 0 0 S 0.0 0.0 0:00.00 [khelper]
5 root 15 -10 0 0 0 S 0.0 0.0 0:00.00 [kacpid]
19 root 5 -10 0 0 0 S 0.0 0.0 0:00.00 [kblockd/0]
40 root 10 -10 0 0 0 S 0.0 0.0 0:00.00 [aio/0]
20 root 15 0 0 0 0 S 0.0 0.0 0:00.00 [khubd]
39 root 15 0 0 0 0 S 0.0 0.0 4:09.01 [kswapd0]
186 root 25 0 0 0 0 S 0.0 0.0 0:00.00 [kseriod]
295 root 15 0 0 0 0 D 0.0 0.0 2:29.80 [kjournald]
1373 root 6 -10 2272 376 372 S 0.0 0.0 0:00.02 udevd
1606 root 6 -10 0 0 0 S 0.0 0.0 0:00.00 [kauditd]
1648 root 6 -10 0 0 0 S 0.0 0.0 0:00.00 [kmirrord]
1672 root 15 0 0 0 0 S 0.0 0.0 0:00.00 [kjournald]
1673 root 19 0 0 0 0 S 0.0 0.0 0:00.00 [kjournald]
2443 root 15 0 1608 528 456 D 0.0 0.1 2:14.13 syslogd -m 0
2447 root 16 0 2696 368 316 S 0.0 0.0 0:00.00 klogd -x
2474 rpc 15 0 3304 404 400 S 0.0 0.0 0:00.00 portmap
2493 rpcuser 18 0 2648 528 524 S 0.0 0.1 0:00.00 rpc.statd
2519 root 16 0 4672 188 152 S 0.0 0.0 0:00.10 rpc.idmapd
2590 root 15 0 1952 436 284 S 0.0 0.0 0:00.07 /usr/sbin/smartd
2599 root 19 0 1940 356 352 S 0.0 0.0 0:00.00 /usr/sbin/acpid
2659 named 16 0 43736 7664 1884 S 0.0 0.7 12:22.15 /usr/sbin/named -u named -c /etc/named.conf -u named -t /var/name
2702 root 16 0 4956 912 792 S 0.0 0.1 0:03.86 /usr/sbin/sshd
2715 root 16 0 3104 712 620 S 0.0 0.1 1:02.87 xinetd -stayalive -pidfile /var/run/xinetd.pid
2869 postgres 16 0 19772 1440 1332 S 0.0 0.1 0:00.08 /usr/bin/postmaster -p 5432 -D /var/lib/pgsql/data
2873 postgres 18 0 10572 216 176 S 0.0 0.0 0:00.00 postgres: stats buffer
My server is so slow I don’t know where the problem is
Server Load from 2 to 8 Monthly bandwidth 1300 GB Unique visitor 4000 - 5000 daily Page loads 13.000 – 20.000
This is current server features
Intel Pentium 4 2.8Ghz 1024MB RAM Bandwidth: 1500GB
I dont know much about what could be cuasing this so i come to you for advice, i am currently at wired tree on their VPS384 package with 348MB of ram and my site is really slow to load [url]sometimes it is so embaressing to show people i just dont bother, i am sure this is deferring visitors from my content how can i speed this up?
I can add more ram but it will push the price and if the price goes too high i might aswell move to a Hybrid with wiredtree.
problem with my server running CentOS 5.3.
I noticed that there are huge pings to my server from time to time, example:
------------------
64 bytes from HOSTNAME (server-IP): icmp_seq=0 ttl=60 time=2.93 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=1 ttl=60 time=2.70 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=2 ttl=60 time=1901 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=3 ttl=60 time=899 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=5 ttl=60 time=2.69 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=6 ttl=60 time=2.62 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=4 ttl=60 time=2132 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=8 ttl=60 time=2.57 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=7 ttl=60 time=1190 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=10 ttl=60 time=2.65 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=9 ttl=60 time=1048 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=12 ttl=60 time=2.74 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=11 ttl=60 time=1205 ms
------------------
First I thought that it is network related, but most strange for me was that I did not have any packets lose.
Then I tried to ping from my server to other hosts - situation was the same - some ping were good and some were huge (700ms, 800ms, even 2000ms)
I checked:
cat /proc/sys/net/ipv4/netfilter/ip_conntrack_max
and it was 65536
Then I checked:
cat /proc/sys/net/ipv4/netfilter/ip_conntrack_count
and it was ~1600 so normal.
dmesg was showing such errors:
conntrack_ftp: partial 227 3331059707+13
Then I checked ifconfig, here is the output:
------------------
eth0 Link encap:Ethernet HWaddr 00:24:21:57:2B:6F
inet addr:MAIN=IP Bcast:BCAST=IP Mask:255.255.255.192
inet6 addr: fe80::224:21ff:fe57:2b6f/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:170557113 errors:0 dropped:2421127049 overruns:0 frame:0
TX packets:182047660 errors:0 dropped:46 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:2756835074 (2.5 GiB) TX bytes:79640621 (75.9 MiB)
Interrupt:82 Base address:0xe000
------------------
Strange for me was:
RX packets [...] dropped:2421127049
TX packets [...] dropped:46
I did not have such dropped information on all my other servers. Dropped counter for RX was constatnly increasing.
So I decided to restart all services on the server. After restarting network and ipaliases - problem disappeared. RX dropped counter is still rising, but I do not have any slowdowns on the server and pings are normal.
My question is - does anyone could have any idea what can casue my problem and how can I prevent this in the future?
i have a strange problem at my server ,
i hosted 1 wesite ( forum script with no plugins )
when my traffic consuption reache to 25mbs the server running very slow for hours although the load avarage is very normal 1-2 Iowait 3% ram consumption 8-10Gb
my uplink port 1Gb and of course my DC said the connection is normal with no limitation
the server specs are good
Quad procs 7200 ,16Gb ram ,15K SCSI speed
connections reache to 2000-2500 per seconds
My dedicated server starts to be a bit too slow.
But on Munin it seems just fine.
what can i do to solve this problem ?
This is the link to munin :
[url]
and this is what i have :
Quote:
Tier 1 Bandwidth: 2000GB
Operating System **Select One**: Ubuntu Server Edition (6.0x)
Memory: 6144MB RAM
Uplink Port Speed - Disc: 100mbps
Processor: Dual Processor Dual Core Xeon 5160 3.0GHz Woodcrest 2 x 4MB cache
My server gets 300 - 600 concurrent connections to http port 80, has a CPU load of 1 - 2%, has practically all RAM of 1 GB used, is running apache 2 and centos 5.
It tends to get slow and when I ban IPs that use many connections to my server (raping it), it becomes fast again. But soon after that new ******* users come which I again ban and the process repeats itself
I'm starting to think that maybe I just don't have enough RAM to handle them because it seems at least some of those users are legit. I don't however have even that much content that needs to be cached so I'm not sure what good RAM would do but perhaps apache just needs more.
Server is responding slow!
My server is responding slow
How can I prove to my web hosting company that the server is extremely slow and overloaded?
If I call support, they are saying that it is fine for them. But I've checked with different internet connections and it's slow.
I want to be moved to another server or get a partial refund or something. At this point my website is unusable during peak business hours.... and I get barley any traffic.
My server (Xeon 3.0Ghz) went down for no reason yesterday and ever since it was rebooted (and I've rebooted a couple of times since then), pages load extremely slowly or just timeout. Server load is constantly hovering around 1 and top stats indicate that the server's resources are not under heavy load, which is contrary to the usual pattern during peak times.
I've checked netstat and I notice a lot of SYN_RECV. Could this be a DoS attack? If so, what steps do I take to stop it?
i have installed redhat Cent O.S 4.2 on my sever.
while client is accesing its homepage , it has a slow response.
when client use ftp for file transfer, response from server is slow.
i am running php software and MYSQL database in my server.
i am using 80GB hard disk and still 28GB freespace is remaining.
i have 512 MB of memory, in which currently 91 MB is still free.
o/p for " vmstat" command is
procs -----------memory---------- ---swap-- -----io---- --system-- ----cpu----
r b swpd free buff cache si so bi bo in cs us sy id wa
0 0 160 91296 40656 287300 0 0 9 7 60 34 0 0 100 0
o/p for "free" command is
total used free shared buffers cached
Mem: 507932 416572 91360 0 40636 287284
-/+ buffers/cache: 88652 419280
Swap: 779144 160 778984
o/p of "top" command is
top - 14:31:52 up 2 days, 1:12, 2 users, load average: 0.00, 0.00, 0.00
Tasks: 74 total, 1 running, 73 sleeping, 0 stopped, 0 zombie
Cpu(s): 1.7% us, 0.0% sy, 0.0% ni, 98.3% id, 0.0% wa, 0.0% hi, 0.0% si
Mem: 507932k total, 416772k used, 91160k free, 40612k buffers
Swap: 779144k total, 160k used, 778984k free, 287268k cached
In the /var/log/messages there are no errors
But in the /var/log/httpd/error_log it is showing a long list of same error i.e" an unknown filter was not added :PHp".in this way my server is responding very slow for ftp and while accesssing through http.will u pls help me to solve this problem.
I'm based in the UK and recently I purchased a midphase ns01 dedicated server.
All was going well until I decided to test out downloading a file from the server. The transfer rate on the download was and still continues to be terrible. (I did a traceroute and ping on the server as shown below.)
My ISP is AOL with a connection speed of 100 mbps.
Heres the traceroute and ping of my midphase server...
Midphase traceroute
Tracing route to ---.com [000.00.000.000]
over a maximum of 30 hops:
1 * * * Request timed out.
2 40 ms 38 ms 38 ms host-000.00.000.000.as43234.net [000.00.000.000]
3 44 ms 42 ms 40 ms 000.00.000.000
4 42 ms 41 ms 41 ms xe-10-3-0-scr001.log.as13285.net [78.144.2.135]
5 41 ms * 51 ms Opal-ge-2.2.0.mpr1.lhr2.above.net [213.161.78.209]
6 115 ms * 109 ms so-0-1-0.mpr1.dca2.us.above.net [64.125.27.57]
7 113 ms 111 ms 113 ms xe-1-1-0.er1.iad10.above.net [64.125.26.238]
8 202 ms 110 ms 110 ms dcp-brdr-03.inet.qwest.net [63.146.26.61]
9 190 ms 191 ms 192 ms tuk-core-01.inet.qwest.net [67.14.4.106]
10 190 ms 190 ms 191 ms tuk-edge-09.inet.qwest.net [205.171.11.70]
11 197 ms 194 ms 195 ms te2-1.cer02.sea01.seattle-datacenter.com [65.112.24.22]
12 195 ms 197 ms 195 ms po02.fcr01.sea01.seattle-datacenter.com [67.228.118.138]
13 * 239 ms 240 ms 000.00.000.000-static.reverse.softlayer.com [000.00.000.000]
Trace complete.
Midphase Ping
Pinging -------.com [000.00.000.000] with 32 bytes of data:
Reply from 000.00.000.000: bytes=32 time=199ms TTL=51
Reply from 000.00.000.000: bytes=32 time=195ms TTL=51
Reply from 000.00.000.000: bytes=32 time=192ms TTL=51
Reply from 000.00.000.000: bytes=32 time=189ms TTL=51
Ping statistics for 000.00.000.000:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 189ms, Maximum = 199ms, Average = 193ms
========================================================
I was just wondering if anyone based within the uk was experiencing similar problems with midphase or perhaps has some suggestions as to how I can remedy this problem?