Last month i have problems and outgages with a node in powervps vz45 in the 205.234.106 .20 and in other threads i mention previously that server.
Last 1 october, node have a rare problem and they say in a few days they move accounts to other node.
Because a SERIOUS Problem with my personal life, this last week i dont get backups, and wednesday a thief in house stole my mobile HD (without passswords and ciphered).
The Friday my VPS crash.... and three days later they are restoring the backup... and None of the 140-180 sites yet online.
I read in other thread a more problem about they laterly, but for me is near fatal, because 33% are my best customers (i plan to migrate to other host the server the 15 of the month but for the personal thing i cant.
88 USD monthly and three days to recover the Nodes ?
I had my server shut down due to ddos attacks and proxy calls. I am a designer so I dunno what this means so I asked for proof and they said it was archived. I then tried getting my servers back online with them for over the last few hours and they replied we cant help you. I offered $3000usd to fix the problem and they said they cant do it. From where I come from, if a virus is added it can be removed under any circumstances. I then kept on phoning to get my server restored hense I am selling a lot of website property lately and he totally by passed that, I was put on hold for over 20 minutes and I am calling from Canada. I phoned the last time and told a white lie saying I have huge partners ready to boycott their company unless they restore my server....
What do you know it got restored and I got all my sites moved over to the new server, but this is the golden part.
Have you ever phoned your hosting company and been sworn at? Been called a ****ing idiot or to **** off and stop phoning, or I have had enough of your ****ing ****? Well this is what I heard from Ben at CalPOP and that is totally unacceptible hense I am the customer who was about to purchase numerous servers from them to increase my bandwith usage I would be using on my upcomming site called thewetwilly.com.
I dont respect a programming punk thinking he is better then me just because he works for a low end database center. I also dont respect being called an idiot while I am purchasing hosting from the company, aswell as being to to **** OFF. 100% totally unacceptable.
Alot of my friends have experienced poorness with this company and I wish I noticed it earlier instead of taking it the hard way/HARSH WAY.
But hey I am sure my word will get around and people will stop using calPOP due to their immaturity Cali Mr know it all talk and realize that they can find a better place to host their site.
I also have been told that calPOP used the excuse of DDOS and Proxy attacks as an excuse to get rid of you because you are using to much bandwith.
Oh they also told me that they would send me the HD for $100usd so I could move to another server, wtf is that???
i waould like to warn people of a1isp the main fellow thats the problem is called just.
ill start with explaining my issue.
in august last your i bought cabinet space and me and my mum became ill so i was unable to use it. i asked for a refund and he refused so i opened up a chargeback and he threatened a lawsuit unless i cancelled it.i have become alot better now and wish to use that space of which ive paid for and the reply i got from him is we do not want your sort of people here.i take very highly to this comment and wish for other peoples oppinions on what todo and also to warn people of this company i dotn like doing this but im left with no choice
I've been using SLHOST.com for a couple of years, and they used to have great VPS service. My server was always up (I'm not a power user, I just host some small business websites for clients of my web design company - nothing that gets a lot of traffic or puts a strain on the server).
They recently moved locations, and I've had nothing but problems. They somehow screwed up the IP and DNS of the server. My (and my clients sites) couldn't be accessed for over a week! Support kept telling me that there was no problem, unti I proved to them that the DNS wasn't right. I didn't have any email during this period, and either did my clients.
Since then, AT LEAST one of the services on the server randomly stops working (the two big ones are DNS and STMP) a couple of times a day. I don't receive error messages (I know because my clients call me screaming why their email isn't working AGAIN).
As a web design company, I've lost reputability. As a professional affiliate marketer, I have literally lost over a thousand dollars because of the downtime. Every time I contact support, they restart the services and tell me there's no problem with the server (which is obiously not true).
Any suggestions from other webhostingtalk users on how to get better service and a credit from SLHOST.com? I'm not technical and I need a VPS that just simply works.
I recently started monitoring my server 2 days ago with hyperspin. I can post my support emails here as proof and verification that these problems are occuring multiple times a day.
Everytime I create a new subdomain, it appears.. but after I create another subdomain, the first one dissappear and I only can see the last one created..
Dns zone, httpd.conf, localdomains entries are there.. but when (using X3 o or X) I go to subdomain on the cPanel account, Im not able to see anything... anyway, subdomains are working...
i have taken a dedicated server and have done all the settings but when i point any domain to my server after adding a account the domain doesnt works... I means its not pointing to my server..
My nameservers are pointed to my dedi ips and are working fine but when i point the domains to the nameservers they dont work...
It keeps saying looking up..
when i traced my domain which i am pointing to my server it says no ip address found...
While lunarpages is kind and offers great support. The support takes a while. They frequenlty get hacked or block your ip to where you can not access cpanel and switch your servers a lot in the past 3 months i got transfered to 4 different servers with the last one atlantis and prior one belogna. There support can take up to 72 hours to respond back where other hosts at max 24 hours. Their downtime has been around 97% not advertised 99.9%.
This is what really upset me.
I contacted them through email to cancel my account and they said they need more info, ok. Gave them info and they went ahead to renewing the account after I had gave them proper info. I tried to get this resolved for over a week now.
I thought since they renewed my account i should access my account and download my entire site, well I could not access cpanel again, no surprise there.
I just now got off a 20 min phone call and they tried to get my account canceled as I gave proper info to cancel the account so I would not be renewed and they tried to sell me their service for $75 to close my account.
I eventually had to threaten them to press lawsuits "not that I would even if it wasnt handled" and they said we will close your account and not charge you the $75 to do so.
My god! How hard is it to close an account with such service?
When I joined them my first year was absolutely great! It just has started to decline in the past couple months or so.
I rate them at 50% great because their supportive in all areas except for the slow response and canceling an account.
Dont use them ive had much better success with GoDaddy.... wow GoDaddy! I know tell me about it. GoDaddy is not my favorite host.
You need to be careful when finding a host becasue ive learned that they pay to be on the top. I am now using Host Gator with no compaints looking at moving to HostMonster for the price and services though should I?
I was told that was normal as its apache's MPM prefork way of waking up the worker processes. That I have accepted however it has been problematic ever since I installed mod_security that things have been going ape.
2. The Bandwidth in CPanel and that in Apache does not add up. There is only 1 account on the server. The bandwidth usage in CPanel shows 51GB for the month of July so far, however in WHM under Apache status it shows 223GB of Bandwidth in the last 48 hours.
Now given the the host tells me that CPanel does not count certain bandwidth(?) I am not certain what to think as the difference in bandwidth is a whopping 160GB in the past 2 days.
WHM
Server uptime: 1 day 17 hours 54 minutes 31 seconds Total accesses: 87589 - Total Traffic: 222.5 GB CPU Usage: u110.4 s13.25 cu0 cs0 - .082% CPU load .581 requests/sec - 1.5 MB/second - 2.6 MB/request 15 requests currently being processed, 3 idle workers
I cant make php 5.2.1 work as httpd 2.2.4 and 2.2.3 module. When loaded with php it makes httpd dont start at all without any errors in log even on debug level! However when I place php 5.2.0 as module it immediately starts working ok.
I've tested this with a standart ./configure without any parameters for both php and httpd, and httpd is always not working when it tries to load php 5.2.1 as module.
Did someone run php 5.2.1 with httpd >2.2.3 succesfully?
I finally bought a VPS after not being able to pay for a dedicated server so I bought one from VPSbyte.com as they came highly recomended $39.95 server with Cpanel not the cheapest I gathered but I wanted reliable servers
now I moved my forum over to the server all was ok after I got the massive database sent over but when I tried to view a thread or category I could not it came back with No Valid input or something like that
I went into admin and disabled zoints SEO mod and the forum works fine BTW its a VB forum.
would it be due to mod rewrite that the forum does not work with zoints? and is it possible to get it to work?
I had made a post earlier about trying to get an exim ACL or filter to work with cpanel 10 to deny all messages with a 10 or above spam rating while forwarding 5-10 scored messages to a spambox, but I decided to tryout upgrading to CPanel 11 which adds a built-in solution.
I've had no luck using WHM's Exim Configuration editor with
"Reject mail at SMTP time if the spam score from spamassassin is greater than 10.0."
We have serveral vps servers from dmehosting.com. I would say never choose dmehosting.com for your sites. A vps server is down for more than 14 hours and still down. They do not reply to my tickets. They do not inform about the issues.
I had have many issues with them like 1 - 2 hours downtime but that's not really matter.
Now the server is down for more than 14 hours and still not up. I have even asked them to transfer this vps server to another working node but they are not responding.
DON'T CHOOSE DME HOSTING .COM FOR VPS SERVERS........IF YOU NEED HIGH UPTIME AND SECURE DATA.
I have rented PowerVPS servers for a couple of years now. In fact, I have a special XMS setup and one VPS.
Up to now support has been excellent. But man...over the last week there have been so many problems, and even attempts to brush me off with shoddy tech support.
Over the past few weeks I have been having problem after problem. What worries me is that 2 seem to get fixed then pop up again a week or so later.
3 examples
-server compromised because of an apparent OS vulnerability -hours and hours spent removing malicious code from .htm pages -message in forum from tech support that new OS used to rebuild servers -server rebuilt, but on same OS as before -tech advises that if I want to be safe, VPS should be rebuilt on newer OS
-email is down server wide -tech fixes squirrel mail, not popmail -I report email still down, and different tech fixes -email down a week later
-I change password to WHM after server compromised -suddenly I can't logon -tech fixes the problem -today again, I can't logon
A number of questions go unanswered .. several tickets never closed.
On occasion I have mentioned problems with PowerVPS. It seems only fair that I give everyone an update. Since switching to a VPS account (several months ago) I have been very impressed. While it has meant a much bigger load for me and a steep learning curve, I now have a server that I can configure to my liking and the support could not be better. I am very very pleased with the service and the amount I have learned from the support staff at PowerVPS. I would now recommend them highly.
Today, i will tell you the history of last 2 years which includes some good providers and what are their pros and cons, and if they can improve those things then everyone will benefited.
First i launch my website on shared hosting and I choose site5 for that, due to exciting pricing and features but actually features (rollback) doesn't work well and they have taken back by site5 but on my server there is some problem and that's get restarted in 10 days and downtime was around min 1 hour. But after various complaints they reduce the load on that server and then no looking back but site5 customer service is simply ok, get a response in 6-7 hours. But after 1 year load on my site increases and they asked me to please move on VPS because we can't handle so much load.. I paid them on yearly basis and they refund my whole money of the second year which i already paid in advance.
Then my second hosting service is PowerVPS, no doubt when you move from shared to VPS you will get better performance but actually I am getting the best server performance..? I have no idea because speed little bit improved and looks no other problem and i think i am getting the best after paying $120 per month when for shared service i am giving same amount for a year. But actually on PowerVPS i am hosted on lowest performance server when i am on the highest paying plan and that is revealed by the customer executive after 6 months stay. The problem with PowerVPS is the admin is very rude and can't listen to you but customer service is very helpful and gives you very prompt reply and help you in every matter. PowerVPS servers are also very prone to hacking and this can you check by searching on WHT, and they always replied server is hackable due to your script but no idea which script.. quite interesting :-) When server hacked and asked them to backup the server then they charge $85 per hour for backup your data which is too high and billing time was also not accurately logged. But in my plan 600GB bandwidth is allowed and 1-2 times i gone till 700 GB and they didn't charge anything, that's really good.
Now from last 2 months i am with SolarVPS and want to say this is one of the best i used till date and if they improve 1-2 things then probably i will be solarvps customer for long time. After transferring of data on solarVPS, many members of my site asked me what you have done on site... site is too fast now. Which is never said by anyone before when my site on powervps and my site is graphics heavy. The price is also half on solarvps in comparison to powervps. And like to mention admin is very very helpful. On some matters which i arise to check the customer service, they totally denied to do but after talking to admin the customer service done that task in a few minutes. Response from solarvps is also very prompt. But few things i didn't like about solarvps and hope they will do anything...
a) If server goes down for any reason then they must post in the forum about what's the problem but they didn't do, like few days before server goes down, even solarvps site is also not opening but actually don't know what is the problem... except some server problem.
b) They asked you to buy a extra bandwidth in advance @.25 per GB, but how anyone can calculate if they required more this month or not like on my website sometimes i used 400GB and sometimes 600GB without doing anything extra. Secondly they say otherwise we will charge $.50 per GB for overusage but customer service said when you touch 600GB then account will be blocked and have only limited access but admin said account will not be blocked and we will charge on overusage but actually don't know what going to happen because both giving different answers and also not have a bigger plan. So, why don't they give + 50GB on every account (or on client prompt payment records) and asked the user to take action within this 50GB otherwise we will blocked the access and if month finishes within that 50GB then don't charge anything. Hope they will do something soon because i am looking for a plan which gives me same service and price with better bandwidth, but i like to stay with them if they do something.
Currently i am also using hostgator.com for another website and no doubt customer service is very good and online availability at every time its awesome. If looking for shared hosting account then they are must look.
PowerVPS - 2.5 Star because of admin rude behaviour, charging high price and don't give the server as per their cost and inform the user that they are on the best config .
SolarVPs - 4 Star for nice behaviour by admin and wonderful performance by server. If bandwidth problem is solved then 5 Star.
In the forum here i put a story about when i was changed to vz45 from vz69 some months ago and the problem is growing. One month ago, around 1/oct, was a half day.
Yesterday i detect a problem at 08:40 am aprox, and they are working in that but something is AWFUL here.[url]
A partner and I are in the beginning stages of consolidating our website operations.
I have a managed dedicated server account with Liquid Web whom I am extremely happy with. I have been with them for about 4 years and have nothing but good experiences with them. They have always been there for me.
My partner is with PowerVPS. He is just as happy with them as I am with Liquid Web and has nothing but good things to say about them and their services.
With that said, we only need one. I have compared the plans and prices for fully managed dedicated servers on both sites and it does appear that Liquid Web is slightly more expensive between the two for similar specs. However, the most important issue with me (as well as my partner) is not price...but the level of support we get for the price.
What other factors can any of you provide about either Liquid Web or PowerVPS that we may have overlooked in the comparison process?
I meant to do this a long time ago but just got around to it. I originally signed up with PowerVPS due to all the good reviews that I found here on WHT. I have been with them for a little over a year now and could not be any happier. I have the biggest VPS plan they have. Yesterday I purchased another VPS for a small project.
Their support is top notch, most questions get answered within 2 - 30 minutes of being put in. Their tech support is knowledgable and usually have the problem fixed before I even realized they have responded back to my ticket.
Im not going to make this very long I just wanted to say I have been with them for over a year now and would not go anywhere else.
Thanks PowerVPS for the excellent service and support!
I am with powervps for more than 2 years, but in the last month all the good service and the uptime from the past has disappeared.
I have 3 VPS accounts, all in diferents servers, and in this last month all three accounts were having lot of problemas, specially one of them, that was more than 15 hours down, and now is down again, and it looks like they take a while to be up again...
I ask to the support about this problems, but i don´t get any convincing answer. I think that they have a big problem with the stability of his systems, and i don´t know why.
I arrive to this forum looking for the experiences of other costumers of powervps this days to see if I am the person with worse luck of the world or if it is a global problem of powervps.
i solicited a suport resquest 24 hours ago because exim start problems, and solicited a backup restauration, the suport of powervps very slowli 24 hours after not solved the problem, not restaured my backups, blocked my ssh acess, and uinistalled my sql server.
im very dissaponted.
now i no have ssh acess to try solve my problems , the support no answer and i loose my clients.
I am currently with powervps.com and have there cpanel-1 package, Though i need to move up to a faster vps, though the packages powervps are quite steep from there first package.
So is there anyone that are reliable and good uptime?
I chose PowerVPS due to their west coast IDC's proximity to Asian networks, where much of my traffic comes from. The IP provided in pre-sales confirms the connection from Asia to the San Jose IDC. However, now that I'm all set up, all connections from Asia and the west are routing to their east coast IDC in Virginia. Not getting much help on this in tickets with them.
Does anyone here have a PowerVPS server that is actually in their west coast IDC?
I wanted to give a small review on my stay with PowerVPS.com. I have had no problems or issues with them since I have been with them for ( I think 4 months. ) The support is always there to help. They have been quick about everything I have needed. I am very thankful and glad I chose them when I did.
I started on the smallest plan, Grew out of that and moved to the highest plan. They helped my move all my clients sites over with no downtime what-so ever.
Stumbled across the forum while searching for a vps plan..
I currently run a dedicated server, and i'm sick of managing the whole thing via command line. I'm after something I can easily manage my many domains (6 all up) some that are pushing in excess of 3million hits a month..
I'm looking at powervps linux cpanel power2 plan, or titanium plan from future host..
I'm after a fair bit of bandwidth, at least 512mb of ram (preferably more) since I run a few tomcat applications, cpanel with whm. But really, I just want everything set up out of the box, mail servers, binddns, etc. etc I'd reinstall php and mysql as i'd want 5 and 5.
I want to pass on a warning before anyone goes with iWEB. I just ordered a $269 a month dedicated server so I could run vmware on it for my own virtual machines that I need.
With this server I got 7 IPs.
The primary IP they assigned me is say for example: 70.xx.15.171 with a GW of 70.xx.15.161. The secondary ips they issue me are 70.xx.18.249-254. So these are on a completly different subnets.
After talking on the phone to several differnt people including tech support who tells me this will work jsut fine useing thoes secondary ips on my VMs and to not put a gateway address. I talk to my account manager he says to open a ticket that he will forward to their system admins.
This is the ticket I opened.
I just got a new server set up CL-T113-140CL. It was assigned the primary ip of 70.xx.15.171 with a GW of 70.xx.15.161. My secondary ips are 70.xx.18.249-254. The server we got from you is a VMWare host. We need to use the secondary IPs for the Guest VMs. How ever the primary and secondary IPS are on different subnets and so the VMs useing the IPs 70.xx.18.249-254 can not talk to the gateway. I need to have a gateway server IP to use for my VMs.
Please either give me a valid GW address for the 70.38.19.x subnet or assign new secondary IPs on teh 70.xx.15.x subnet with a SM that can talk to the 70.xx.15.161 GW assigned.
this is the reply I get back from their system adminstrator
The gateway to be used for your secondary IP addresses is the same as the one for your primary. You should not have anything to change, gateway-wise. Just leave the current one as default gateway and everything should work just fine.
If there is anything please do not hesitate to contact us.
Regards,
-- ================================================= Jean-Francois Doucet [iWeb] System Administrator / Administrateur Système Support / Client Hub : [url] [url] =================================================
Are they brain dead at iWEB? DO they understand basic TCP-IP networking at all?
Here is my last reply. I tried to make it real simple for them to understand.
This does not address the issues. Do you even know what a virtual machine is? It is a virtual computer running on the host computer. The host computer has a valid ip address of 70.xx.15.171, sm: 255.255.255.224 gw: 70.xx.15.161. The virtual machines (or guest operating systems) if I assign it the IP address of 70.xx.18.249 SM: 255.255.255.248 with no gateway it is physically impossible for it to reach the gateway of the host pc 70.xx.15.161. You have to understand the Virtual Machine operates as a completely separate computer. It requires its own gateway. with no gateway specified it has no way to get out of its local subnet to get to the 70.xx.15.x subnet. What happens if you put two physical computers on one hub. The computer on port 1 of the hub has the IP info 70.xx.15.171 SM: 255.255.255.224 GW 70.xx.15.161. The second computer is on port 2. It has the ip info of: 70.xx.18.249 SM: 255.255.255.248 GW: NONE. How is the pc on port 2 going to communicate with the pc on port 1? This is the exact situation we are in. There has to be a gateway to route the IP traffic from pc2 to pc1 to get onto the internet.
I installed freenx and the client on the server, then downloaded the client on my windows pc.
The Server is running CentOs 5.0, cpanel 11, and I also had GNOME installed.
The problem is, I don't think GNOME is setup, or running.
When Connecting I get this:
Quote:
"NX> 203 NXSSH running with pid: 5812 NX> 285 Enabling check on switch command NX> 285 Enabling skip of SSH config files NX> 285 Setting the preferred NX options NX> 200 Connected to address: 72.223.50.10 on port: 22 NX> 202 Authenticating user: nx NX> 208 Using auth method: publickey HELLO NXSERVER - Version 1.5.0-60 OS (GPL) NX> 105 hello NXCLIENT - Version 1.5.0 NX> 134 Accepted protocol: 1.5.0 NX> 105 SET SHELL_MODE SHELL NX> 105 SET AUTH_MODE PASSWORD NX> 105 login NX> 101 User: crewxp NX> 102 Password: NX> 103 Welcome to: 10.40.213.72.static.reverse.ltdomains.com user: crewxp NX> 105 listsession --user="crewxp" --status="suspended,running" --geometry="3840x2400x32+render+fullscreen" --type="unix-gnome" NX> 127 Sessions list of user 'crewxp' for reconnect:
Display Type Session ID Options Depth Screen Status Session Name ------- ---------------- -------------------------------- -------- ----- -------------- ----------- ------------------------------
NX> 148 Server capacity: not reached for user: crewxp NX> 105 startsession --link="adsl" --backingstore="1" --cache="16M" --images="64M" --media="0" --session="CrewXp.com" --type="unix-gnome" --geometry="3840x2400" --fullscreen="1" --kbtype="pc102/en_US" --screeninfo="3840x2400x32+render+fullscreen"
NX> 1000 NXNODE - Version 1.5.0-60 OS (GPL) NX> 700 Session id: 10.40.213.72.static.reverse.ltdomains.com-1000-ABB92BE2A15206F134F0AB649A63DF70 NX> 705 Session display: 1000 NX> 703 Session type: unix-gnome NX> 701 Proxy cookie: 3d231db82ebaad182c25969704ceaf15 NX> 702 Proxy IP: 70.241.9.129 NX> 706 Agent cookie: 3d231db82ebaad182c25969704ceaf15 NX> 704 Session cache: unix-gnome NX> 707 SSL tunneling: 0 NX> 1009 Session status: starting NX> 710 Session status: running NX> 1002 Commit NX> 105 /usr/bin/nxserver: line 1190: 31685 Terminated sleep $AGENT_STARTUP_TIMEOUT NX> 1006 Session status: running NX> 596 Session startup failed. NX> 1004 Error: NX Agent exited with exit status 1. Can't open /var/lib/nxserver/db/running/sessionId{ABB92BE2A15206F134F0AB649A63DF70}: No such file or directory. mv: cannot stat `/var/lib/nxserver/db/running/sessionId{ABB92BE2A15206F134F0AB649A63DF70}': No such file or directory NX> 1006 Session status: closed NX> 1001 Bye. Killed by signal 15 "
I'm not sure why this is happening, but i think its because gnome isn't configured or something. I just had the server installed, and asked for gnome to be installed.
I've searched for an answer for a week, but no one's came up with anything. I can't start my new server to run my business on without this.
I want to get the best available thing out there...which means:
-reliable company -reliable service -customer satisfaction -FULLY managed support
After reading reviews I came down to Liquidweb, PowerVPS and JaguarPC. Liquidweb seems to be the most estabilished company, PowerVPS totally specializes in VPS solutions, and JaguarPC hmm they are certainly the cheapest of these 3.
Is anyone here still running one of the "old legacy" cPanel vps plans from PowerVPS? I`ve have had one for almost three years now, I was lucky enough to get one on a really sweat deal. Not often powervps offer specials so I snapped one up.
The server has run flawlessly, however I`m starting to realise the hardware and indeed software on these VE`s are probably getting old now. I recently ran a benchmark which scored 22!
Just reluctant to upgrade to their newer 64bit HSPC plans, I will lose out in diskspace, ram allocation and bandwidth, plus I will lose my 50% lifetime special. Trying to decided whether it is worth keeping this old vps going owing to the fact the hardware and software is getting dated. CentOS 4 is the last version they can install on these old VE`s.
Anyone else still running an old plan with powervps?
