2/23 ticket, no response. i emailed like 5 times now, i realize the payment wasn't made for 2 months but the service wasnt used because i complained about lag 2 months before, either way.. then i sent payment and then you never responded.
View 9 RepliesI've purchased AX150/EMC SAN from DELL... and the way I see it, their hard drive is no different then the ones you can purchase at retail... However, even if it's SATA 2; the darn thing would not work if you did not purchase the HD from them... my question is, how do we format the retail hd to make it work with the SAN? From what they are telling me, I have to buy it from dell cause DELL format it in a special way... I'm not sure what kind of special way this is...
View 7 Replies View RelatedSo far the site is in a folder with all the other files it needs, and loads perfectly on my computer.
Now, I buy hosting with a site such as [url], c who will also let me buy a domain for my site...
I send the files over an FTP connection.. I have totally forgot all the input I have to put into the FTP.. I figure it will be... My host account's username and password, maybe the server's IP adress or root domain?
So now my only concern is picking a host who offers best value for a monthly rate (obveously), and also one who will let me buy a domain name from they, and get everything up and running at once.
i have ordered my First Dedicated server with BurstNET for the past 24 hours, and till now i did not received any Response or Confirmation. also they did not replay my emails.
View 14 Replies View RelatedBeen with these guys for almost a month and a half now. I saw their black friday deal and it was too good not to take up on. It's been a pleasant experience. I put in tickets in the middle of the night and those guys must not sleep because they answer in less than 20 minutes.
Anyways, to the performance..
Overall, the power of their VPS's are pretty good. My sites havnt had any downtime from what I can recall and any CPU intensive applications run well. The network doesn't seem to bad- fairly low pings all around. One complaint is that the port speed (of at least the package I got) is pretty low. Seems that the max upload speed is capped around ~500kBytes/sec. Parallels tells me I'm using almost 200% of my bandwidth at that speed.
which company would be better. GeekLayer.net or CreativeVPS.com?
View 0 Replies View RelatedJust wanted to review my host, CreativeVPS that I've had for the past month or so.
Specs
CPU: Intel(R) Xeon(R) CPU E5410 @ 2.33GHz
# CPUs: 8
Speed: 2333.489MHz
[url]
Review
Being new to the whole VPS scene they helped educate me on what I need, the process, and some of the basic administration of a VPS, such as SSH access, ect. I am very thankful because of that, it was helpful being a new guy to a VPS, up from Reseller and Shared hosting.
The account was setup within a day, would have been sooner although I screwed up on my Gmail account, so don't order a VPS at 1:00 AM Anyways, process was quick, payment was accepted, logins e-mailed, I was all setup.
Whenever I have had to submit a ticket to support the wait hasn't been long at all, same with IM support great too. Might add its fully managed, although I like to handle this stuff myself so the guidance they provided was great.
Pretty far I have had a positive experience with them, no major complaints. Although its been a month and a half its been a positive one, the only complaint is the high price tag, which is the reason I am forced to leave, because its out of my budget. I am sure they will improve there business more over the years, and look to see it grow.
If anybody is considering them I would recommend them, very helpful, IM support almost at anytime of the day, if your on the East Coast. Fast setup, maintain communication via tickets and IM, I haven't called in yet though.
Only downside...
Recently as of the end of August I get a daily e-mail from IDF (firewall) saying someone tried to login to SSH and they were banned. Within the last week or so I have had 1 DDoS attack they warded off by nulling the IP addresses of my box, and making it unavailable for quite some time. Electrical maintenance they said was preformed a few days ago, server was offline for the morning and late afternoon. Still random DDoS attempts and China trying to break into my SSH.
They said they were going to implement a hardware prevention thing, although no clue on the status of that.
I mean its not a big issue, not saying its going to happen elsewhere, nor should you completely rule them out because of this just want to post a fair review.
Conclusion
Personalized support
Fast Setup
Issues resolved quickly
Great hardware
Random SSH brute attempts
Attempted DDoS attack
Recent maintenance issues
Let me first start off by saying I had been with my previous host for over a year and half and switching hosts was something I was reluctant to do.
I came across CreativeVPS.com and everything on the outside was all I needed to switch.
Their plans and pricing are very competitive and their specials are insane.
Once I saw they were running a special it was enough to get the switch started.
SLM RAM: 768 MB
RAID-10 Storage: 40 GB
Premium Bandwidth: 600 GB
IP Addresses: 2
Full Management
cPanel/WHM
All of this for 29.95/month. My previous host could not even touch this offer.
While everything was great on the outside, I hoped everything internally would be great as well, such as service, support and the overall network.
Once my account was set up, (which was fairly quick) I asked them to migrate my files over to my new server. This was done quickly and I could not have been more pleased.
This definitely eased my initial fears of switching hosting companies.
Since then I have sent numerous support tickets in the wee hours and during the day and have dealt with Zach and Todd. They are quick and efficient, that is about all I can say. I have never had a problem that they could not deal with in a timely manner. Most of my tickets have been replied to in under 5 minutes and on more than one occasion I have had a reply in 1 minute!
I have also dealt with one of the owners; Joseph Fasone. He is very knowledgeable and was a major reason for my switch to CreativeVPS.
To my knowledge I have not encountered any downtime and the speed of the server is very satisfying.
All in all I am completely satisfied with my experience thus far and look forward to building a sound business relationship with CreativeVPS for many years to come.
i buy vps form vpsville.ca for 3 month,
yesterday, my vps was block
cpanel and ftp and ssh not answer the request
i open in vpsville.ca and they never answered
today my main ip is not working
i vpsville.ca support is very bad they never answered my emails and ticket
and i have question, where is my vps?
Anyone have experience with this company? (Ecatel.nl / Ecatel.net / Ecatel Ltd)
On Pre-Sale the support reply to my tickets very very fast (even on weekend or at night).
After read a few topics here on wehostingtalk, today, at 14h ago i decided to rent the server and pay the bill, since that i dint have a single answer to my questions, i already try to contact suport 3 or 4 times.
This is my first dedicated server, could someone tell me if this is normal?
On ecatel.se (same company) I see a "Server ready 60 minutes after order" but as i say already pass 14h and nothing.
I would like share my experience with CreativeVPS/CreativeRACK, I've been around this forum for a while now but rarely post and I never shared my bad experiences but sometimes it is necessary to do so that others would know and maybe improve the service people get. Forgive me if I misspell and the bad grammar English is not my first language.
I currently have a a VPS with Servint which is Great
but lately I felt it wasn't enough and was thinking moving up to a small dedi and yesterday (March 31 2009) I found "[CreativeRACK] Closeouts! DUAL CORE / 2GB RAM / 250GB SATA - $59 (Managed!)" under "Dedicated Hosting Offers"
the offer looked good and Joseph r00ter been around the forum for a while now and has a nice posts counts so I decided to go for it so yesterday March 31 2009 I talked to Joseph on the messenger, he was nice and near midnight(thumbs up to Joseph for working late) I ordered the "last" Intel Pentium D 925 for $59.95+$20 cpanel, he emailed me the invoice I paid it right a way.
I woke up in the morning <--thats how I actually look in the mornings , and saw that Servint had upgraded all the packages, which changed things to me and I decided not to move to a dedi and stay some more with servint. so I opened a high priority ticket to cancel the order, before my morning coffee . the response I got was "Payments made to CreativeVPS are non-refundable as it says in our Terms of Service, which you were bound to when you placed the order..." later that day I messeged Joseph but he said the same thing and that they already bought the hardware *reminder* it was closeout clearance sale server* and that I'm obligated to their TOS that stated that there no refunds.
he quoted "Q: Do you have a moneyback guarantee?
A: Due to the amount of fraud orders we get, we do not offer a moneyback guarantee."
from the offer page.
the worst thing in my opinion is that when I stated that there is no visible link to the TOS on their "Legal Information" page which contained AUP and SLA which did not say anything about refunds Joseph just changed the page.
I can post the entire conversation if needed.
Unfortunately I had to open a dispute with Paypal, I hate doing it and before this incident I only charged-back only once (when RegisterFly charged my credit card and closed their business)
aside the legal part there is a right way to run a business and handle clients, this is not it. you need to be fair and honest. and not just profitable.
my vps blocked countries I don't know why?
I have 2 vps on same server and I don't have Firewall on my vps?
When I checked the status for my vps:
[url]
216.245.213.133
and 216.245.213.151
you will find alot of country not working my vps:
Montreal, QC, Canada
Zagreb, Croatia
London, UK
Canyon Country, CA, US
Pomona, CA, US
Frankfurt, Germany
Houston, TX, US
Kiev, Ukraine
Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")
not working from some countries?
When I talked to the Support for my vps the said:
Abdulla,
We cannot really control if some countries can load the VPS or not, it is indeed up. We can try a reboot though, give me just a moment.
Hey All! After my first venture with CreativeVPS, and posting about it after only 12 hours of use or so, I decided to signup with them to give them a 100% truthful review. (Not saying last time wasn’t )
Signup process this time was kinda slow, because they were adding another machine, and I was going to be provisioned on the new box *yay me* I think I got setup 24hours later, because the account provision didn’t go as planned, or something like that. I IM’d Joe and he gave me a BIG time apology!
After the IM, Joe got my account provisioned right away, and he kept right on apologizing (It’s understandable, things go wrong sometimes!) He got cPanel installed and the VPS secured upon provision.
Since creation, I haven’t had to submit a support ticket, the only one that I submitted to them was when I asked when my VPS would be setup. All responses were quick (we’re talkin under 5 minutes) and those tickets were towards the nighttime
If I ever need anything, I can ask Joe on AIM. He gives a personal view to the hosting industry IMHO. All responses are personalized, and aren’t just some dumb canned response. The servers are fast, I run 3 proxies and host a couple friend’s sites on the VPS (x1 Plan, the basic one, with no upgrades) and it handle’s it just fine.
Backing up the first review, I still give a thumb’s up to creativeVPS, and they still know their stuff! I’d recommend them to even the newest of people to a VPS, they’ll be there to help you along the way (I sure don’t know EVERYTHING, and everything’s a learning experience (another reason why I got a vps).
I would have to break thing’s down into the following groups:
Support: 10/10
Pricing: 10/10
Speed: 9/10 (Can sometime’s be a lil laggy, but quickly resolves *might be my internet, not sure*)
Setup: 7/10 (Because of the 24 hour setup time)
To the Mods: The main server domain is stylecp.net
You always hear of stories of a company that had such overnight success that they servers couldn't cope at first. Of course, this is rare, although we'd all wish for it. But how can you stand ready for these situations without investing in big equipment that might not even be needed at the end.
Knowing that as a start up, you're low on cash. But if you hit the tree line upon takeoff, there might not be second chance.
Im having problems contacting 1paket.com support. The site is mighty slow and unreachable at times.
I have sent two requests and got no reply. is there phone number for 1paket support?
I signed up with La(m)nehost not a short while back, I now wanted to make use of the guarantee since i'm not happy with there service.
I issued a ticket the 27th december 2008, requesting my money back since I wasn't happy with there services and they offer a 60back not-happy-money-back guarantee.
Till this very day it seems as Lanehost is REFUSING to respond to the ticket! I asked about the issue on the chat and just got a lame answer "you should log a ticket"...
What can I do against this? I paid around 150dollar for a year (stupid enough).
I was about to start my own hosting company, and this just sets me back alot.
Given the novelty, the backing of a primary hosting player, etc., I had expected more info on Mosso than I'm seeing. One advantage I bring is I'm not a developer or operate a hosting company, just an entrepreneur who deals with his own servers. Here goes -
I don't think Mosso is ready for prime time. The marketing on their site is beautiful. When a friend recommended it (an entrepreneur like me), coupled with all the promises on their marketing pages, plus the pricing, I thought moving my service to Mosso was a no-brainer.
First of all, kudos to them for having a user forum. I firmly believe this is the right way to go. Unfortunately it also confirmed my experience was not unique. On the day I signed up, the control panel was not responsive. It took a long time and several attempts to load. The user forum also points to almost daily downtime, though granted for only a few minutes in most cases (via the pingdom links provided).
The forums are currently password protected, but a Mosso employee said this is accessible via a demo account. I suggest you review the forums before signing up with Mosso, it would have saved me time and effort.
In short -
1. The service doesn't provide the uptime suggested by their marketing pages.
2. Initial review suggests the software needs security updates. I emailed them my findings, hopefully it helps them. No response after 2 days. I'm keeping this vague intentionally.
3. The cancellation of an account was a mini-AOL-like experience. You can't cancel via the admin console. Turns out you cancel via email. What kills me most about this is the lack of understanding of security. They want me to email them my account's username and password. Since I'm human, I only have 2-3 passwords for all my accounts (banking, registar, etc.). And for me to email them my password is not appropriate at best. I had to use the "forget password" function to create a new one so I could email it to them.
4. I really think they over promise on their marketing. I think they should label it as a "beta" product to better reflect its status. The parent company has a great reputation, and I've used them in the past, hopefully they'll better protect their reputation by more openly reflecting Mosso's status. How can they have an enterprise level system with almost daily downtime?
5. My bad, but I didn't realize until after signing up that they offer no SLA uptime, just a partial refund when it goes down.
I really like the concept, and except for the fact I felt deceived, I would happily go back to Mosso because it provides what I'm looking for, once the marketing matches the delivery.
I'm following the guides in programming OOP+PEAR from these 2 books:
[url]
So far things seems to work on my own Desktop LAMP. But the question is will my hours of PHP 5 coding work on my current webhost One.com?
I'm a newbie so I haven't fully understood how to utilize PEAR yet but when chatting with One.com's Live support and emailing them. They tell me this.
- That they support both PHP 4 and PHP 5.
- That they support PEAR for PHP 4 but not PHP 5.
- That they don't know when they will install PEAR support for PHP 5.
How should I interpret this information? Do I just keep working on the PHP 5 codes like the book instructs and wait until they install PEAR for PHP 5. Or should I switch webhost as soon as possible?
After each Plesk auto-update FTP server don't answer anymore.
We have to restart it with this commande line : /etc/init.d/xinetd restart
On approximately March 28th, 2009 I signed up with CreativeVPS for a dedicated server. The Specs were a Core2Quad Q9400 w/ 4GB DDR2 RAM, 250GB HD, 2000GB Harddrive.
I spoke with Joseph(r00ter) for over two hours and he was very helpful with every question I had regarding service and support. He even worked out a special deal for me that eased the wallet for the first month of service.
Pre-Sales I give an A++ it was excellent
Upon having my server setup, I made custom nameservers and then had to submit a ticket in order for rDNS to be setup. I submitted a ticket and it was taken care of within 30mins by a Tech named Todd Abrell who responded by confirming that they were pointing correctly.
I then submitted another ticket to have my site migrated from GeekStorage onto the new server again the ticket was answered and completed within 30mins. HOWEVER the tech Todd Abrel did not bother to put in the website in the browser to make sure everything was correct and my site would not load.
I issued another ticket at 3:01AM and did not recieve a response until 7:41AM the issue was completed at 8:00AM. My site was down for 5 Hours.
Once the site was finally up I proceeded to email the community members and had all AOL, GOOGLE, and YAHOO emails bounced back to me due to them not finding a reverseDNS which was supposed to have been setup previously. The owner Joe(r00ter) and I worked through this issue and he got the rDNS setup correctly, but Yahoo had blacklisted my IP's due to the original issue so now im having to create a privacy policy, and TOS among other things to show them that I am not a bulk email soliciter. Sure they may be smart things to have but they were originally unnecessary for my little community of drunken gamers.
This is all in the matter of two days. So im finally all worked out except Yahoo when I recieve a server message that my harddrive may possibly be failing soon. WOW! Great! Talk about putting a cherry on top. Issued a ticket at 7:44AM and did not recieve a response until 4:30PM. Almost 9 hours. During the business day.
The other day I went to pay my invoice and I notice that my 4GB server is actually a 2GB server. I ask Joseph about this and he tells me to run a command in Linux shell to make sure its not just a typo on the website. No it is infact only 2GB. Joseph responds that he will check into it, "when he has a chance"
24/7/365 Fully Managed Support: D I give a D because there was support, however if it was after midnight I was forced to wait until atleast 7:00am for a response, and on the quick responses neither of the issues were handled correctly. Another issue sent in during the day again waited 9 hours. So there was support but it was horrid.
So I contact Joseph today after paying my bill for the coming month and wanted to tell him that if unless these issues could be resolved this would be my last month with the company. I relayed him the above information and was basically told that im the only one having these kinds of support issues(Really?) the last 25 Tickets and some were overnight were answered in a timely manner. (of course they were)
And upon further talking he disappeared on the phone for 2 hours evidently with a Level 3 Admin about a new bandwidth contract.
I was offered a $20.00 credit for the time my server was without the other 2gb of ram. Nothing in the terms of my issues with support. Which I was not looking for monetary credit. I was looking for assurances that these things would not happen again. I got none.
I hear that CreativeVPS is a great VPS provider, and I cannot comment on that service. however my stay with them as a Dedicated Customer has been horrible. They claim to be 24/7/365 Fully Managed Support and it is anything but that.
I will say that my site(only thing on the server with less than 100 visitors a day) is blazing fast lol.
Just my .02 if you are going to go with CreativeVPS/CreativeRACK I suggest making sure you can do your own managing at all times.
we have any server with isp, really perfect service and support.
but now we need to buy 1 server with vps solutions and our isp not offer this solutions.
The support have said that we must buy not managed server and install by ourself.
Now we are not sure if better to buy unmanaged and searc expert to install vps OR buy serve with vps solutions from other isp.
What do you think about this?
I've discovered an annoying problem in Plesk 11.
When you register a .fr domain name, you need to have a Success ZoneCheck at [URL] ....
The test fail because the server didn't answer to ICMP IPv6 requests.
Error: The server does not listen to or does not answer in UDP on the port 53 (on the IpV6)
My question is: How to open port 53 on IPv6 for ICMP requests ?
This is functional with IPv4 But not IPv6.
There are some rules in the Plesk Firewall, but it seems not working at all.
My issue started ince a couple of months seemed to increase with update to Plesk 12.0 (though I can't guarantee it).I am using Centos 6.5, all updated. What happens is that postfix usage starts to increase without any apparent reason (during week-ends for example). Then postfix is not responding anymore.
Code:
top - 13:27:13 up 3 days, 18:44, 0 users, load average: 0.73, 0.33, 0.32
Tasks: 238 total, 2 running, 236 sleeping, 0 stopped, 0 zombie
Cpu(s): 0.3%us, 0.6%sy, 0.1%ni, 98.7%id, 0.3%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 32917292k total, 8982212k used, 23935080k free, 1899416k buffers
Swap: 1046520k total, 0k used, 1046520k free, 4905884k cached
[code]....