VPSVille - Downtime

Oct 19, 2009

Moved to them recently from Wiredtree as my clients were asking for a uk-based server. I am a small time host, mainly to friends and family.

I've had more downtime in a week with VPS Ville than I ever had with Wiredtree.

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Have Someone Try Vpsville.ca

Dec 20, 2008

Have someone try vpsville.ca?

I need review based on longer expiration

I have search WHT but i did find only one review with only 4 days expiration

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VPSville VS HostChum

Feb 9, 2009

I need to move a VPS server from other host , i was looking for offers and i can`t chose between VPSVille and hostChum.

I`m looking in cPanel 3 or cPanel 4 from VPSVille UK data center (they have promotion 25% off recurring)

and from the other hand i`m thinking about Ultimate plan from hostchum and maybe upgraded with 512MB of ram plus.

What will you chose between those to?

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How About The Support Of VPSVille.com

Apr 2, 2009

they say they have 24x7 support,but I have ticket sumbited on 3/10/2009 on their controlpanel,until now,nobody reply,I don't know why.

therir vps & vps controlpancel I very like it,but the support is too... slow

the ticket is :

[url]

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VPSVille Support Do Not Won`t

Feb 13, 2009

I have order VPS from VPSVille UK base data center CPanel 4 VPS plan. i have old VPS server with Cpanel too and i have try to transfer few Accounts from the old one to the new vps from VPSVille.

The sites hosted on the old server are working fine with NO ERRORS OR PROBLEMS!

Some sites have transfered and all work fine like mySQL, mail, viewing images, flash etc. But some of the sites have some errors like [url]can`t connect to database i have transfer the site automatically from WHM transfers option and manyaly creating full backup and then restoring to the new server and all the time i get the same message, the problem is not just with joomla i have problem with [url]forum PHPBB3 forum i have already transfered joomla and phpbb3 site from the old to the new server ( romanticni.com.mk and forum.romanticni.com.mk ) and all works fine on but with the user tehnolog mysql do not work like they should i have.

Additionally i have transfer [url]and on the user account paffi i can`t view any hosted image i have try to upload new images from my HDD not and i can`t view them too, Mysql is working on paffi but i cant view images. when i try to open any image i get this screen: [url]for example

User accounts paffi and tahnolog are hosted on the same old VPS and the bout f them work fine there.

I have try to contact VPSVille support and they just escape from helping me saying like i need to contact my old host because my sites do not work, i need to contact webmaster etc, etc.

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VPSville Impressions After 4 Days

Oct 7, 2008

We moved our hosting from Knownhost to VPSville approximately over the weekend and here are the initial impressions of VPSville. By the way, Knownhost support is great, the best, and we had no problems with them, just wanted to get the server out of the US.

We decided to try out VPSville based on the few reviews on this site and taking on their supposedly 'Stellar 24/7' support and 'Satisfaction guarantee' as promised on their website.

The few support tickets initiated so far were either answered very late (up to several days) to one ticket not having been answered at all.

The answers themselves were not very satisfactory and very incomplete, and kept recommending irrelevant 'upgrades', instead of trying to tackle the problem. I solved one ticket issue on my own, but got the reply that basically a tiny server (HIB 1 - 128MB guaranteed RAM with 4x Xeon processor) is 'too tiny' to even support attaching e-mail attachments larger than 2MB via Roundcube, so that I should 'upgrade' to HIB2 (256MB RAM guaranteed). Now, having used Roundcube on a VPS with 128MB RAM and having researched the issue with Roundcube, I know that it has to do with modifying configuration files to reset the maximum upload limit, etc. All I asked was for was the easiest way to go about doing it, since they are the 'experts' and this is the first time using an HIB LXAdmin for me.

Regarding the servers themselves, the setup was instant and I have no problems with the servers, very satisfied.

It's just the support that makes me quite skeptical. I really think that either the VPSville support are manned by nameless non-technicians or their priority is to have their customers upgrade over every issue, instead of helping to tackle the problem.

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VPSVille One Month Review

Nov 24, 2008

I signed up for VPSVille about a month ago after the big problem they had with data loss, and for the price I'm paying for the VPS I think I'm getting a good deal. I'm on their basic VPS plan which is 128mb RAM, something like 5-10gb storage, and 200gb transfer. Using a WHT coupon this comes out to $10.

Why I chose them:

1) E-mail INTERAC payments - I don't use credit cards and PayPal shafts us Canadians with long bank transfer times. I can pay right out of my bank instantly. They seem to be the only host I've seen that does this.

2) Based in Canada. I make it a rule to do my hosting in the same country I reside.

3) Price. I only needed something to run my DNS and a temporary status page for my site while I relocate my colo gear. Plus I'm cheap.

Their web based control panel is pretty neat. I was able to use it to disable iptables after the default ruleset I enabled blocked me. It also appears to offer OS re-install in it too. Right now I'm running HTTP, DNS, Ventrilo server for my co-workers, and a tracker/server on the KDX protocol. Currently handles 30-50 unique connections average at all times of the day. No downtime at all, server load always seems to be zero. I've only contacted support once, and it was to ask if I could manually RPM a bunch of dev packages or if it was a template that had to be applied to the VPS.

I've currently got my domain www.preterhuman.net pointed to the VPS.

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Vpsville.ca GET Money And Dont Answer

Oct 9, 2008

i buy vps form vpsville.ca for 3 month,

yesterday, my vps was block

cpanel and ftp and ssh not answer the request

i open in vpsville.ca and they never answered

today my main ip is not working

i vpsville.ca support is very bad they never answered my emails and ticket
and i have question, where is my vps?

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VPSVILLE Review, Very Happy Customer

Jun 13, 2008

I haven't seen any reviews on these guys so I thought I'd contribute. I started an account with them last 5 or 6 weeks ago and had a great experience.

setup:
was very very fast. It literally took 2 minutes. I paid with paypal and the server was made by the time I got the setup email to my gmail account. I got a town plan mostly for my new blog.

control:
this is very important for me. I like to be able to reinstall the OS without opening a support ticket. vpsville does this very well, you can choose any Linux os you want and its setup fast!

I was also able to set the rDNS without opening a ticket. That was a nice change.

speed:
the server is fast, so fast it seems like a dedicated box sitting beside me. my ping time is only 10ms from my house (Toronto, Rogers network) so that might be part of it.

Low ping time
was very important for me as I will use it as a game server. compiling code on the server is really fast and so is yum or aptitude. apache loads pages quick. No complaints at all.

support:
really good. No complaints. I asked about lots of stuff and I always get a quick reply. I was having some problems with iptables and they gave me a firewall script that does exactly what i wanted.

My site is [url]

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How Much Downtime Is Too Much Downtime

Apr 30, 2008

In your opinion how much downtime is too much downtime?

1, 2, 5 hours over the course of a month? 99.8%, 98%, 95% total uptime too little?

I mean I can understand technical difficulties and I am willing to be patient with my host especially when the service (when it is up) is good but where exactly do you draw the line, start asking questions, or canceling that contract and demanding your refund?

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Downtime

Jul 17, 2007

i have 150 domains my server I wish it to migrate to a new server I can do restore domains, mail and users and data, stats to new server. I need minimum downtime so I need your's advice step by step which service need to restore first so my user get minimum downtime.

WIndows 2003 Enterprise
Helm3.2.15.
IIS6.
Smatermail4.
smarterstats.
MSDNS.
MSFTP.
MySQL5.x.
SQL server2005.
.
.

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EUKhost Downtime

Jan 4, 2009

i've recently been experiencing a lot of apache downtime on my eUKhost VPS. anyone else having this problem? it's driving me crazy and i'm thinking about moving.

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How Much Downtime Does It Take To Become Unacceptable

Sep 24, 2009

Recently our provider has been having unplanned long outages (along with a complete server move that took several hours). This has turned out uptime statistic from exemplary to mediocre (100% to <99%).

As we are a hosting company and normally have an extremely good amount of uptime, when is it time to give up on the provider? I am extremely concerned this will become regular and our uptime will simply continue to go down the drain, however, they have been good and have been the main attribution to our 100% uptime (along with our great technicians and hardware).

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3dgwebhosting Downtime

May 10, 2008

It's not even been a month that I started subscribe a windows 2003 VPS hosting with them and now their website is gone and I am unable to access my VPS server

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DNS Name Transfer, Want No Downtime

Jun 11, 2008

I am the webmaster for a high level court system. We run mainly .php and MySQL like most do. We are in the process of doing a transfer to 1 and 1. I want to be able to test everything (database wise) before I do the transfer. I thought the best way to do so would be to purchase another DNS name and server and transfer everything there first to test and then when that is fully operational have a redirect to there and do the DNS name transfer from the old site to 1 and 1, and when the DNS name is on 1 and 1 take the redirect off . I don’t want any downtime at all.

This might not be the most cost effective but for downtime I thought it would be the best way, especially when I can have a live test before the transfer.

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Hostingzoom & Downtime

Dec 5, 2008

Hostingzoom

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PowerVPS Downtime

Oct 25, 2008

The downtimes in powervps still stay.

In the forum here i put a story about when i was changed to vz45 from vz69 some months ago and the problem is growing. One month ago, around 1/oct, was a half day.

Yesterday i detect a problem at 08:40 am aprox, and they are working in that but something is AWFUL here.[url]

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Downtime Alert

Jul 13, 2007

I have many domains and webservers. so it's hard to monitor everything usually. i heard there are some websites and softwares to do this.

does windows 2003 have anything default like this ? or can anyone suggest the application for my windows 2003 server? which sends alerts if any error is going on my server?

Also there any other websites which is doing this monitoring? because i have some shared accounts and i want to monitor it too.

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Documenting Downtime

May 4, 2007

I'm having a bit of a quabble with my current host because our server was unreachable for an extended period yesterday, and since I made a traceroute that arrived at their datacenter but not at our server, I was assuming it's a crystal clear network issue.

Today however they tell me that a traceroute means nothing. To quote them:

Quote:

Please note that having a traceroute end prematurely does not always indicate a problem with the network it ends at. Being that traffic is typically asynchronous, the return path back to you does not follow the same providers. Your traceroute can not fully take into account network connectivity issues on the return path nor will it show them. You would need a traceroute to and from the server at the time of the issue (while this may be impossible if the server is down, opening a ticket immediately and informing the technician you would like a traceroute to X.X.X.X IP would hopefully catch the return path issue).

What do I make of this? First time I've heard that, when the network is down, I need to contact my host to tell me. But without any polemic - is this what it boils down to?

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How Much Downtime Is Acceptable

Feb 24, 2007

It is probably acceptable for a site on shared hosting to have some downtime. However, how much is acceptable?

According to Pingdom one of my sites had a total downtime of 14 hrs for Feb. One time it was reportedly down for 4 hrs.

I had set it up to ping every 15 mts. Are these results trustworthy? And if it is should I move my host? Or at least tell them to move my site to another server?

The reason I ask is because I was wondering if this was the norm for shared hosting.

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Migrate With 0 Downtime

Aug 15, 2007

Probably been asked a million times but after spending 30 min searching since the limit is 130 seconds between searches... Anyway, i am VERY unhappy with ModVPS as my server keeps going on and off and on and off and they tell me its "fixed" but it keeps doing it to all of my staff even... anyway enough of that

I purchased a really nice dedicated server and need to know how to migrate all accounts over without having any downtime and allowing people to still use their website as normal. I have about 60 clients and would hate to see one of them upset because their data was lost during propagation when they connected to the old server instead of the new, exc.

Is the best method to setup a cluster through cpanel? Or is there a better way?

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Unsolvable Downtime

May 24, 2007

I have a server that used to be with Hostgator. There is a hundred accounts and the average load is 0.5. It has 2 gigs of RAM, a Dual-Core Pentium D and 2x Sata HDDs in Raid-1. At one point it started being very often (at least once a day) down. It would be all of the sudden down. I used to monitor it, with 0.2 load average, and all of the sudden, the connection is lost, I can't access the web sites, etc... Fed up, after several weeks pressuring over Hostgator, I cancelled the server, I contracted the same configuration at Softlayer and contracted TouchSupport to manage the new server. They migrated the hundred web sites to the new server... Exact same problem. Every single day, any time of the day the server is down. There's no specific time. And right before it's down, load average is below 1. From the logs, there's nothing unusual. Softlayer changed the CPU and RAM just to make sure. Same problem. It's been a month like this, and I just don't know what to do at this point. Moving to yet another company doesn't seem to be a solution I think. If it were a DoS, load average would be very high before going down, but it's always very low right before. Do you know what may be causing it?

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Replace Disks With Little Downtime

Feb 12, 2008

I colo a 1U machine with 2-36gig drives. They're not in RAID, and I have it set to rsync backups to a remote machine on a regular schedule. I have another remote machine functioning as a secondary DNS. Neither of these 2 are on a large upstream pipe. I just bought 2-147gig drives that I'd like to replace the 36g's with. How does this sound for a scenario to accomplish this with little downtime (pre-pardon my noob'ish ways):

1. Do a complete rsync of the filesystem to my remote machine as well as sync the mysql db's (to 1 remote drive).

2. Pop that single rsync'd drive into an external enclosure.

3. Travel to datacenter, once there, plug external drive into laptop and start up a VM that boots off of that drive.

4. Sync again so external drive has the most up-to-date data.

5. Change over IP's from colo to VM on laptop.

6. Shutdown and swap out drives in colo'd box with the new ones.

7. Setup new drives as RAID 1, install OS, then rsync filesystem over from laptop to new drives in colo'd box.

8. Change back IP's.

What am I missing, or is there an easier way without a 2nd colo/dedicated server? Currently, the colo'd machine is using about 1.3Mbit/sec outbound and it's running a low load.

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Has Anyone Gotten Sued Due To Downtime Or Similar

Aug 26, 2009

has anyone who is hosting a site been sued because of downtime or lack of service? I would love to hear any and all horror stories!

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Changing Server IP Without Downtime

Oct 22, 2009

to change my dedicated server IP, for certain reason. Besides changing nameserver, can anyone guide me to do it via SSH? I've no CP.

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Migrating Domains Without Any Downtime

Apr 8, 2009

to migrate domains to another server with zero downtime. There is a panel (but its webminish) and I have full root access to everything so this will be a hands on job.

The thread I recalled seeing was about someone hosting shoutcast servers and they wanted to migrate and there was a way they did this without any downtime.

I can't remember the details but it had a way to redirect all traffic to the new machines. This would be great, as I also want to direct all traffic including mails (not just HTTP).

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63 Hours And Still Going Downtime With Liquidweb

May 3, 2008

like to clarify this is not a post to bash liquidweb.

I have been a loyal customer of LW for the past 2 years (almost)

My websites have been down since Thursday 3:00 a.m due to "DDos Attack"

on Friday night, the network engineer told me the "DDos Attack" has stopped and problem should have been resolved. However, no websites were accessible.

On Saturday, I ensure you I have made many phone calls to Liquidweb dedicated server support and try to resolve this issue. (Never once did I raise my voice and they were being very polite.)

I believe the server admins that were helping was at the end of their shifts and every time I try to make a phone call to the person that was assisting me to get an update, liquidweb would tell me that he has gone home. Every time the server admin finishes his shift, the support ticket is not assigned to anyone else that is working until I make a phone call to them stating my problem.

I own quite a few large sites that generate over 3 millions hits per day and every hour of downtime means I will be losing valuable clients and revenue. That is why I am extremely frustrated with the 63 hours downtime as it seems like the results of working hard for the past 2 years is slipping away from me as the clock keeps ticking.

I am sorry, I am just trying to share this with fellow webmasters as I really need a place to express my feeling. (None of my friends will understand online business.)

Again, I am not bashing liquidweb...I must have really bad luck myself.

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Everyday Downtime At 12pm

Aug 12, 2008

Our linux server downe for 1 hour at 12pm

How can check why its down everyday at 12pm?

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Migrate MySQL Without Any Downtime

May 12, 2008

How would you migrate a highly activate mysql db to another server without downtime.

I can easily point the IP in the script to the new server in 1 second.

However, how to physically move the DB instantly without downtime?

I don't like the idea of export, import and then point IP.

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Migrating Zero Downtime Tutorial

Mar 18, 2008

Ive looked for a long time now trying to find the perfect tutorial to migrate my clients (on cPanel) to my VPS without downtime. Every tutorial i found doesnt tell you how to make it so you dont have any downtime at all.

I know you can point the DNS from the old server to the new server by editing it through cpanel but i have more than 100 clients and it would be DAMN annoying to edit every single one of them one by one. Is there a faster way? Anyone have a tutorial that i can follow?

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Burst Issues With Downtime

Jul 22, 2008

I'm having serious downtime issues with Burst.net

I'm with them for not even a week and I experienced downtime.

Take a look here [url]

If you are using Burst.net do you experience downtime like I'm am experiencing.

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