Hotmail Queued Email
Jun 27, 2008
Server: cpanel / centos 5
Problem: client claims emails to *only to* hotmail are delayed/queued for days.
Exim log:
=1450 id=20080627072040.tk66q718akgsss4k@webmail.cleintdomain.com T="testmail" from <info@cleintdomain.com> for user@hotmail.com
/var/log/exim_mainlog:2008-06-27 07:20:42 [15104] 1KCCwS-0003v3-I7 => user@hotmail.com F=<info@cleintdomain.com> P=<info@cleintdomain.com> R=lookuphost T=remote_smtp S=1807 H=mx4.hotmail.com [65.54.245.104]:25 C="250 <20080627072040.tk66q718akgsss4k@webmail.cleintdomain.com> Queued mail for delivery" QT=2s DT=1s
Is this somewhat in my control or not?
I have max outgoing mails per hour set to 100 and mail queue run at 60 minute intervals.
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Nov 23, 2007
all email servers (gmail, mail.com , ...) accept emails coming from my server only hotmail doesn't reicive
when I run this command in SSH : echo "test mail" | mail -s "test" xxxx@hotmail.com
I have in my exim_mainlog :
PHP Code:
7-09-12 13:44:11 1IVPhb-0008Cm-Rz <= root@server.xxxxx.com U=root P=local S=3822007-11-24 13:44:12 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed2007-11-24 13:44:29 1IVPht-0008D9-UC <= root@server.*********** U=root P=local S=3822007-11-24 13:44:30 1IVPht-0008D9-UC => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx1.hotmail.com [65.54.244.136]2007-11-24 13:44:30 1IVPht-0008D9-UC Completed2 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed
telnet mx4.hotmail.com 25 give :
PHP Code:
[root@server ~]# telnet mx4.hotmail.com 25Trying 65.54.245.104...Connected to mx4.hotmail.com (65.54.245.104).Escape character is '^]'.220 bay0-mc10-f4.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Wed, 12 Sep 2007 03:49:15 -0700
my datacenter reply me :
PHP Code:
Hello,We have investigated your issue in detail. We tried to sent mails from the server to our Softlayer hotmail account. From the logs, it is clear that the mails are sent successfully from the server.=========2007-11-23 23:50:29 1IviI1-0001De-SX <= root@server.XXXX.net U=root P=local S=3612007-11-23 23:50:30 1IviI1-0001De-SX => XXXX@hotmail.com R=lookuphost T=remote_smtp H=mx3.hotmail.com [65.54.244.200]2007-11-23 23:50:30 1IviI1-0001De-SX Completed========But this is not received at the hotmail mailbox. Hence this is an issue at their end. You may contact the hotmail support to resolve this.Regarding the spamming, we could find a lot of mails from the user nobody. You can prevent the user nobody from sending the mail from WHM as follows.Please select the option "Prevent the user "nobody" from sending out mail to remote addresses" from WHM >> Main >> Server Configuration >> Tweak Settings >> Mail option.
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Dec 10, 2007
SPF correct
DNS correct
Submitted to sender ID 2 weeks ago
Mail server tested to other mail clients all ok
GMAil header test. SPF pass
DNStools test: reverse dns, all ok
Blacklists checked. Im not on it
I cant find any reason anymore why my mails dont arrive.
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Jul 6, 2007
I have 4 VPS with CPanel at knownhost.
I realized that whenever i send an email to hotmail it gets at their spam box.
Is there a way to solve this? Do you know how can i contact hotmail?
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Jul 30, 2008
I just got a vps and I realised that all email sent to hotmail automatically goes into the spam box (until i approve an email address as being "safe").
I believe that hotmail's senderid and a spf record is the way to go
I have already submitted the senderid form saying i dont have an spf record
for the "domains to be added to the senderid program", i listed a couple of my domains.
1) do i still need an spf record?
2) in the future, will i need to tell customers to use outgoing mailservers under one of the domains i submitted (in the senderid form)?
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Dec 25, 2007
I have a VPS and I am wondering if anyone knows any way in which to make it so that emails sent from the server are not seen as spam by hotmail and the likes.
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Nov 9, 2007
Member join confirmation email and any other emails from my site doesn't reach HOTMail.
It sends to yahoo and gmail OK. But, email doesn't reach hotmail, not even in junk folder.
What happen? What's problem? I checked my site with black list. It seems ok.
Why this happen and what's problem? How Can I solve it?
You can test like following.
Go to following link
[url]
Input any hotmail or (may be AOL too.).
Send it.
You don't get the email.
If you put yahoo. You will get it.
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Apr 16, 2008
I have a dedicated server in which i host 4 web sites using plesk one of them is mysite.com. That one is also set for ns1.mysite.com ns2.mysite.com.
(all domain names below are just example names)
Dns records for my apple.com orange.com and banana.com uses ns1.mysite.com and ns2.mysite.com my name server is also in the same machine.
In mysite2.com dns settings are as follows.
Code:
80.111.11.11 / 24PTRorange.com
orange.com.NSns1.mysite.com.
orange.com.NSns2.mysite.com.
orange.com.A80.111.11.11
orange.com.MX (10)mail.mysite.com.
orange.com.TXTv=spf1 a mx include:gmail.com,yahoo.com,hotmail.com ~all
ftp.orange.com.CNAMEorange.com.
mail.orange.com.A80.111.11.11
webmail.orange.com.A80.111.11.11
www.orange.com.CNAMEorange.com.
80.111.11.11 is dedicated ip for orange.com.
The PROBLEM:
The thing is whenever the server sends email it is flagged spam by yahoo, hotmail etc. I have created SPF for my orange.com but it is still marked as spam...
I have checked dns report for both mysite.com and orange.com but they seem to be OK with no warnings either.
I want to create a spf record or make somthing so the emails does not marked as spam.
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Jun 19, 2007
am going to rent a VPS solution but after some testing most of the providers emails get into my hotmail junk folder (new account, no filters), can somebody recommend one without this problem?
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Nov 25, 2007
iam always having problem with Email know i have order a new server i try to use some script like phpbb.vb.ipb and some other script that have options to send email when people register etc...
if i register use hotmail there is no email will come to me in my inbox why ?
but if i send email from my hotmail email to my domian name email i get it
so i make some research on the net i find something maybe this could be the problem but as i am newbie to the server i have no idea how i can fix this problem
Quote:
set reverse DNS for your IP address and if possible an SPF record for your domain.
as you can see he is asking me to set the dns etc i dont no . is there anything i could do via WHM/CP/SSL"PuTTy" etc
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Sep 17, 2007
I have problems sending emails from my VPS to Hotmail and Gmail email accounts. This is a new VPS with some new websites so they are not blacklisted for spam or anything like that.
After users register at my website they receive a welcome email, but with Hotmail/Gmail accounts they end up by default in the spam/junkfolder.
I also have a refer-a-friend and a forgot password form -> with gmail users they both end up in the spamfolder, with hotmail users they both do not show up at all!
I read somewhere that editing the DNS zone could solve this problem with adding a SPF record (see also [url]).
I have added the most common SPF record "v=spf1 a ~all" as TXT record type but after a few days nothing has changed.
so all email send from the VPS to Hotmail/Gmail email accounts will directly be send into the inbox.
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Dec 29, 2006
One of my hosted domains have an email problem, every email account that is hosted on that site, is able to send and recieve email, but when sending to gmail or hotmail, it is delivered as SPAM.
Someone told me it is because this domain doesnt have a MX record at the DNS zone..
What is the sintax for the MX record ? I have enterd A(ddress) and CNAME records, but never MX records.. can anyone tell me how to do it so I can send mail in the way it should be.
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Oct 24, 2007
We change mail server, so the old box is now dedicated for web hosting, but since web site and cp system still sending emails out, it seems that unix php cannot support remote smtp by setting php.ini, after we changed mail server, our email queue from 100 goes up to 1500 in a day with our outgoing emails. I have to deliver them manually one by one it seems, but still some of them cannot being deleveried.
New mail server has setup with ptr to mail.ourdomain.com. Can anyone got idea about it?
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Nov 27, 2007
I Have a server and i have access to the root etc... so i notice a few days ago that my server dose not send any email to hotmail etc.. so i have posted a thread and i get answer
Quote:
set reverse DNS for your IP address and if possible an SPF record for your domain.
i have no idea where to set my dns this is what i do not undestand..
so i ask how And the answer was
Quote:
Contact your provider and ask him to set a reverse DNS entry for your IPs. Only he can do it, you can't do it yourself.
And the answer was to contact the Server Provider
Quote:
No. reverse dns is done as a provider level. It has to be done within there servers that handles the requests for RDNS. Sometimes depending on your provider, they allow this in the billing center. Other times you flat out need to make a request.
And Here is anther answer telling me i still need to contact the provider..
So i did i submit a ticket and wait 5-6 day for them to respond to my ticket and this is what my Server provider have reply to me...
Quote:
A: Hi, Creating DNS record for our client is beyond the scope of our support. You can edit your dns entry for a domain to add the txt dns record and insert in the text field the spf header as describe in your link. This is a good link to use to learn how to create SPF record. You should have a reverse dns lookup for your mail server. This mean that your IP will return the domain of your mail server. This is important to not being tag a spam by many anti-spam solution. Thank you,
so know i have no idea what to do .. all iam asking sinise iam root and i have full server access where do i need to make change to get the send email work?
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Feb 16, 2008
I have a big problem with Hotmail and exim conf
My Customers sent many wrong emails to Hotmail and That's made my server as spam source and blocked by Hotmail
is there any conf at exim to check if email exist before sending
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Oct 9, 2007
Since I moved to vps emails are some how being blocked by hotmail.
I have a forum which needs email activation but those registering with hotmail do not receive emails
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Apr 23, 2007
My IP in clean from any blacklist/RBL databases but hotmail is blocking with the error message below:-
Remote host said: 550 Your e-mail was rejected for policy reasons on this gateway.
Reasons for rejection may be related to content such as obscene language, graphics, or spam-like characteristics (or) other reputation problems. For sender troubleshooting information, please go to [url]. Please note: if you are an end-user please contact your E-mail/Internet Service Provider for assistance.
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Oct 27, 2007
i have a very strange problem with hotmail service i can't send any email from my domains to any hotmail account and i can't send any email from hotmail account to any domain use my IP
when i send email using my mail server i got this reply
SMTP error from remote mail server after MAIL FROM:<myemail@mydomain.com> SIZE=2402:
host mx1.hotmail.com [65.54.244.136]: 550 DY-002 Mail rejected by Windows Live Hotmail for policy reasons. The likely cause is a compromised or virus infected server/personal computer. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit [url]for email delivery information and support
i contact hotmail and they only reply my with AUTOMATIC EMAIL Asking my if i can update my MSN SOFTWARE
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Nov 30, 2007
We have a server, that we use to send to hotmail. The log says that the mail is send, but it do not reach hotmail.
We have set-up SPF record, reserve DNS and the IP’s is not spam listed. Anyone have any idea of what we are missing.
To awoid thise problems we have look a bit at senderscorecertified.com, but do any of you know if it is worth the money?
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May 13, 2007
my clients complains that they cannot send/recieve emails to and from hotmail where my server logs shows that it's sent.
2007-05-11 15:50:34 1Hmb8M-0005Yh-53 <= root@noc.****.com U=root P=local S=351 T="test" from for ****@hotmail.com
2007-05-11 15:50:34 1Hmb8M-0005Yh-53 => ****@hotmail.com F= R=lookuphost T=remote_smtp S=365 H=mx3.hotmail.com [65.54.244.72] C="250 Queued mail for delivery"
2007-05-11 15:50:34 1Hmb8M-0005Yh-53 Completed
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Mar 10, 2008
Nowadays it's everyone's headache for sending mails to hotmail and yahoo i guess. I am having the same problem.
I add the domainkey to domains, but when i send mail to yahoo it drops to spam.
I didn't tried it with hotmail, but reason for dropping spam at yahoo is probably because of no spf record.
I am having a bit trouble with setting spf. I read some documents and my mind is messed up, i can't figure out what to do.
My server's ip address is : xx.xx.xx.xx
My server's hostname is : server.x.com
and i have domains like , y.com, z.com, f.com bla bla that wants to send mail to hotmail.
Those sites are using different ips, but each ip is using more than 1 site,
I read that i need to setup reverse dns, but one article says i should do it for my hostname, other one says for mail server : mail.x.com.
So first question how should i setup reverse dns?
Second question, it says i need to add spf record for my domain, does it mean my hostname, or the domain i want to send mail ?
v=spf1 a mx ptr ~all
and than i should fill form at https://support.msn.com/eform.aspx?p...rid&ct=eformts
and than wait.
So i will be glad if someone can answer my questions and tell me if there is any missing parts.
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Jun 6, 2008
i have a problem that the sites on my vps cant send mail to Hotmail but it sending mail to gmail easly..
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Jun 19, 2008
I have a vps with a site has phpbb2.
Before one month I migrated to another vps host.
In the old vps, the sending notfications such as reply new topic ( watch ), e-mail activations to new members notifications of the private messages were working very fine and each memeber which has valid e-mail will receiev these notifications from my forum.
The old vps using sendmail.
But the new one using qmail and it is will configured and the e-mail notifications are recieved which means that it is working except the ones who use hotmail accounts begin not recieve anything, the others e-mails are recieved well.
The files are the same, excpet the old uses sendmail, the new vps uses qmail.
After many days of searching how to solve this I decided to contact the support team.
They replied to me that they should do to overcome hotmail receive email problem, reverse PTR record needs to be added and to add SPF records under my domain's DNS zone.
They did and they told me to wait 24 hours, I waited for 4 days and it did not work.
I went back to them and again they look closely to my qmail configurations and it is fine and working and also they made an hotmail account to test and send e-mail form my mail server and it had been accepted which means that my domain and my new IP is not blocked by hotmail.
So their is nothing wrong excpet that email notifications from my phpbb it still won't go to members who have hotmail.
Very strange if the hotmail hates php mail scripts like phpbb why before in the old vps was like, and now suddenly hates.
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Feb 29, 2008
I have a VPS with rDNS and SPF records configured fine. I am able to send email to all. But for hotmail I can not.
The strange is that on VPS log I have message that the trasation was competed:
**************
$
2008-02-29 23:22:07 1JVHMV-00069K-PE <= adriano@domain.com.br H=localho$
2008-02-29 23:22:08 1JVHMV-00069K-PE => teste.noreply@hotmail.com R=lookuphost $
2008-02-29 23:22:08 1JVHMV-00069K-PE Completed
***************
But the message was not delivered in any teste.noreply@hotmail.com folder (inbox or spam folder).
I can not understand it. What can to be happening?
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Jan 22, 2008
Hotmail not receiving any emails from my server nevertheless log files is ok no problem and messages sent every thing is ok recently i contacted with my server's provider to make a ptr record at dns to fix hotmail problem and i shoked when i notice that they put a wronge ip
My Q: is that ptr record is important and it could be the reason for making hotmail rejecting my emails
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Jul 22, 2008
if there is much i can do to get the mail that gets sent from my server to show up in the inbox of users using a free mail service.
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Feb 13, 2007
It appears that MSN / Hotmail have recently began blocking an awful lot of servers I manage. Several of them (for a company I work for) are in a few blacklists however a number of the IP addresses I manage are 100% clean.
Anyone know of something MSN/Hotmail recently began enforcing?
The blocks began at around 6 PM EST on Thursday of last week.
The error message is as follows:
Your e-mail was rejected for policy reasons on this
gateway. Reasons for rejection may be related to content such as obscene
language, graphics, or spam-like characteristics (or) other reputation
problems. For sender troubleshooting information, please go to
http://postmaster.msn.com. Please note: if you are an end-user please
contact your E-mail/Internet Service Provider for assistance.
I feel like a pawn for asking this on WHT but from what I can see
it's fairly widespread.
The domains in question do have basic SPF implemented as well.
not limited to a contact at hotmail / msn that would enjoy a phonebeating.
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Mar 26, 2007
One of my VPS clients has had all of the ip addresses on his server blocked/blacklisted on the hotmail service, he cannot send email to or recieve email from anyone with a hotmail email address, does anyone have any ideas on a solution, other than changing all the ip's on his vps?
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Mar 27, 2007
a few months ago we have started a new dedicated box on layeredtech,and set it up like we did all our other boxes,including the reverse dns etc. but no client on a domain on that server can send e-mails to hotmail. we get a reply like :
retry time not reached for any host after a long failure period
this only happens when we send mails to hotmail. has anyone had a problem like that? if yes,could you solve it? how?
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