a few months ago we have started a new dedicated box on layeredtech,and set it up like we did all our other boxes,including the reverse dns etc. but no client on a domain on that server can send e-mails to hotmail. we get a reply like :
retry time not reached for any host after a long failure period
this only happens when we send mails to hotmail. has anyone had a problem like that? if yes,could you solve it? how?
My IP in clean from any blacklist/RBL databases but hotmail is blocking with the error message below:-
Remote host said: 550 Your e-mail was rejected for policy reasons on this gateway.
Reasons for rejection may be related to content such as obscene language, graphics, or spam-like characteristics (or) other reputation problems. For sender troubleshooting information, please go to [url]. Please note: if you are an end-user please contact your E-mail/Internet Service Provider for assistance.
i have a very strange problem with hotmail service i can't send any email from my domains to any hotmail account and i can't send any email from hotmail account to any domain use my IP
when i send email using my mail server i got this reply
SMTP error from remote mail server after MAIL FROM:<myemail@mydomain.com> SIZE=2402: host mx1.hotmail.com [65.54.244.136]: 550 DY-002 Mail rejected by Windows Live Hotmail for policy reasons. The likely cause is a compromised or virus infected server/personal computer. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit [url]for email delivery information and support
i contact hotmail and they only reply my with AUTOMATIC EMAIL Asking my if i can update my MSN SOFTWARE
In the old vps, the sending notfications such as reply new topic ( watch ), e-mail activations to new members notifications of the private messages were working very fine and each memeber which has valid e-mail will receiev these notifications from my forum.
The old vps using sendmail.
But the new one using qmail and it is will configured and the e-mail notifications are recieved which means that it is working except the ones who use hotmail accounts begin not recieve anything, the others e-mails are recieved well.
The files are the same, excpet the old uses sendmail, the new vps uses qmail.
After many days of searching how to solve this I decided to contact the support team.
They replied to me that they should do to overcome hotmail receive email problem, reverse PTR record needs to be added and to add SPF records under my domain's DNS zone.
They did and they told me to wait 24 hours, I waited for 4 days and it did not work.
I went back to them and again they look closely to my qmail configurations and it is fine and working and also they made an hotmail account to test and send e-mail form my mail server and it had been accepted which means that my domain and my new IP is not blocked by hotmail.
So their is nothing wrong excpet that email notifications from my phpbb it still won't go to members who have hotmail.
Very strange if the hotmail hates php mail scripts like phpbb why before in the old vps was like, and now suddenly hates.
Hotmail not receiving any emails from my server nevertheless log files is ok no problem and messages sent every thing is ok recently i contacted with my server's provider to make a ptr record at dns to fix hotmail problem and i shoked when i notice that they put a wronge ip
My Q: is that ptr record is important and it could be the reason for making hotmail rejecting my emails
[root@server ~]# telnet mx4.hotmail.com 25Trying 65.54.245.104...Connected to mx4.hotmail.com (65.54.245.104).Escape character is '^]'.220 bay0-mc10-f4.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Wed, 12 Sep 2007 03:49:15 -0700
my datacenter reply me :
PHP Code:
Hello,We have investigated your issue in detail. We tried to sent mails from the server to our Softlayer hotmail account. From the logs, it is clear that the mails are sent successfully from the server.=========2007-11-23 23:50:29 1IviI1-0001De-SX <= root@server.XXXX.net U=root P=local S=3612007-11-23 23:50:30 1IviI1-0001De-SX => XXXX@hotmail.com R=lookuphost T=remote_smtp H=mx3.hotmail.com [65.54.244.200]2007-11-23 23:50:30 1IviI1-0001De-SX Completed========But this is not received at the hotmail mailbox. Hence this is an issue at their end. You may contact the hotmail support to resolve this.Regarding the spamming, we could find a lot of mails from the user nobody. You can prevent the user nobody from sending the mail from WHM as follows.Please select the option "Prevent the user "nobody" from sending out mail to remote addresses" from WHM >> Main >> Server Configuration >> Tweak Settings >> Mail option.
It appears that MSN / Hotmail have recently began blocking an awful lot of servers I manage. Several of them (for a company I work for) are in a few blacklists however a number of the IP addresses I manage are 100% clean.
Anyone know of something MSN/Hotmail recently began enforcing? The blocks began at around 6 PM EST on Thursday of last week.
The error message is as follows:
Your e-mail was rejected for policy reasons on this gateway. Reasons for rejection may be related to content such as obscene language, graphics, or spam-like characteristics (or) other reputation problems. For sender troubleshooting information, please go to http://postmaster.msn.com. Please note: if you are an end-user please contact your E-mail/Internet Service Provider for assistance.
I feel like a pawn for asking this on WHT but from what I can see it's fairly widespread.
The domains in question do have basic SPF implemented as well. not limited to a contact at hotmail / msn that would enjoy a phonebeating.
One of my VPS clients has had all of the ip addresses on his server blocked/blacklisted on the hotmail service, he cannot send email to or recieve email from anyone with a hotmail email address, does anyone have any ideas on a solution, other than changing all the ip's on his vps?
I have a problem with hotmail that outgoing message not reached by hotmail only . all other mail is ok and spf recoed is pass . DomainKey-Status: good (test mode) the server with softlayer and i take new server at softlayer and still problem
i take new server from theplanet and i see the same problem!
all microsoft hotmail support responde is same : We have identified that messages from your IP xx.xx.xx.xx are being filtered based on the recommendations of the SmartScreen filter. SmartScreen is the spam filtering technology developed and operated by Microsoft. SmartScreen is built around the technology of machine learning. SmartScreen's filters are trained to recognize what is spam and what isn't spam. In short, we filter incoming emails that look like spam. I am not able to go into any specific details about what these filters specifically entail, as this would render them useless.
i make what all on postmaster.live.com but no way msg's are sent from ssh . webmail , outlook express and nobody all same
and if there datacenter can Availability a server sending to hotmail without problem add offers
We are a company for hosting and most of our customer's are confuse of that problem
i recently changed host and after i changed host, i am unable to send emails to hotmail from my mail server. Gmail and yahoo are fine.
The error message from Hotmail:
SMTP error from remote mail server after MAIL FROM:<webmaster@joinmo.com> SIZE=3494: host mx3.hotmail.com [65.54.244.200]: 550 Your e-mail was rejected for policy reasons on this gateway. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an e-mail/network admin please contact your E-mail/Internet Service Provider for help. For e-mail delivery information, please go to [url]
I also ran a dnsreport and heres the result [url]
I have contacted microsoft but really not sure when they will give me a reply .. meanwhile, if there is any solution to my problem, it would be greatly appreciated.
[root@server ~]# telnet mx4.hotmail.com 25Trying 65.54.245.104...Connected to mx4.hotmail.com (65.54.245.104).Escape character is '^]'.220 bay0-mc10-f4.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Wed, 12 Sep 2007 03:49:15 -0700
I have the same problem as many other users who try to send to Hotmail.... my e-mails are being put into the junk filter.
Could you please help me with this as I am going mad trying to figure out how to fix this? I am running a VPS which has 4 IP's and whenever I send an e-mail from the domain it moves into the junk filter. E-mails are received correctly by other e-mail providers (Yahoo, etc.), only Hotmail has the issue.
When I do a DNS Report, the only error I get besides the mail server having a single point of failure, is "Mail server host name in greeting". I have had the VPS provider add a RDNS entry, etc.
I have spoken with the support team at the VPS Host and they have tried everything they could and can't understand why there is an issue. I also contacted Hotmail and they redirected me to a Junk Filter troubleshooting page [url]
I don't know why this is being filtered as Junk and what I can do to fix it. Could you please help as I would be most grateful.
Is someone able to PM me with help as I would prefer not to post the network/website details on the forum please?
SPF correct DNS correct Submitted to sender ID 2 weeks ago Mail server tested to other mail clients all ok GMAil header test. SPF pass DNStools test: reverse dns, all ok Blacklists checked. Im not on it
I cant find any reason anymore why my mails dont arrive.
I am not sure if this is the right forum, i am just so frustrated with hotmail. Unfortunetly most of my clients use hotmail. After 2-3 communications in the same day, Hotmail decides i am a spammer and blocks mails from my domain. Thats were the fun starts and frustation begins. My host do not support sender id, anyone have same issues?