Hotmail - Email Listed As SPAM
Jul 30, 2008
I just got a vps and I realised that all email sent to hotmail automatically goes into the spam box (until i approve an email address as being "safe").
I believe that hotmail's senderid and a spf record is the way to go
I have already submitted the senderid form saying i dont have an spf record
for the "domains to be added to the senderid program", i listed a couple of my domains.
1) do i still need an spf record?
2) in the future, will i need to tell customers to use outgoing mailservers under one of the domains i submitted (in the senderid form)?
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Dec 25, 2007
I have a VPS and I am wondering if anyone knows any way in which to make it so that emails sent from the server are not seen as spam by hotmail and the likes.
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Apr 16, 2008
I have a dedicated server in which i host 4 web sites using plesk one of them is mysite.com. That one is also set for ns1.mysite.com ns2.mysite.com.
(all domain names below are just example names)
Dns records for my apple.com orange.com and banana.com uses ns1.mysite.com and ns2.mysite.com my name server is also in the same machine.
In mysite2.com dns settings are as follows.
Code:
80.111.11.11 / 24PTRorange.com
orange.com.NSns1.mysite.com.
orange.com.NSns2.mysite.com.
orange.com.A80.111.11.11
orange.com.MX (10)mail.mysite.com.
orange.com.TXTv=spf1 a mx include:gmail.com,yahoo.com,hotmail.com ~all
ftp.orange.com.CNAMEorange.com.
mail.orange.com.A80.111.11.11
webmail.orange.com.A80.111.11.11
www.orange.com.CNAMEorange.com.
80.111.11.11 is dedicated ip for orange.com.
The PROBLEM:
The thing is whenever the server sends email it is flagged spam by yahoo, hotmail etc. I have created SPF for my orange.com but it is still marked as spam...
I have checked dns report for both mysite.com and orange.com but they seem to be OK with no warnings either.
I want to create a spf record or make somthing so the emails does not marked as spam.
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Dec 29, 2006
One of my hosted domains have an email problem, every email account that is hosted on that site, is able to send and recieve email, but when sending to gmail or hotmail, it is delivered as SPAM.
Someone told me it is because this domain doesnt have a MX record at the DNS zone..
What is the sintax for the MX record ? I have enterd A(ddress) and CNAME records, but never MX records.. can anyone tell me how to do it so I can send mail in the way it should be.
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Jun 24, 2008
Is it normal for dedicated server providers to give out IPs that are listed on spam database?
I was under the impression that they would check first before assigning it to new clients.
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Jan 30, 2008
I have problem, because all e-mails I send from my server (even using e-mail client) to hotmail.com mailboxes are moved to "junk mail" folder. I tried all settings mentioned at [url]... My domain has SPF records (mails pass spf tests), rev-dns and it isn't blacklisted anywhere. My domain name is fusker.pl. What should I do ? I contacted Hotmail, but it'll probably take ages to get answer from them This issue is serious, because 90% of ppl on my mailing list uses hotmail.com To make everything even more interesting, e-mails from my other server don't reach hotmail.com mailboxes at all (everything is configured right and there is no error msg in logs, only "message queued for delivery") - however I don't care about it right now, because there are no active websites on it.
Here's one of such e-mails with headers:
X-Message-Delivery: Vj0zLjQuMDt1cz0wO2k9MDtsPTA7YT0w
X-Message-Status: n:0
X-SID-PRA: fusker (a) fusker.pl
X-Message-Info: 6sSXyD95QpUKMgCpB3f+kFGcJ7U9m+RjqnnKGAX7qL5UKJmZupaOopXri+sb63FJMarxyFVF+cosfafCZDUyTg==
Received: from fusker.pl ([66.84.48.234]) by bay0-mc6-f23.bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.2668); ....
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Jan 19, 2007
I just switch to a new server and I found out that hotmails is marking all my mail as spam, it goes directly to the junk mail folder, however gmail and yahoo is ok.
I have a broken reverse dns thought that my be but I'm not sure, anyone have any experience regarding this?
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May 20, 2015
I have different adresses configured with several domains on the same server. All the emails send to gmail/hotmail adresses are marked spam.
Looking in the headers everything seems fine, including SPF:
Delivered-To: xxx@gmail.com
Received: by 10.202.174.138 with SMTP id x132csp563903oie;
Wed, 20 May 2015 04:53:19 -0700 (PDT)
X-Received: by 10.180.109.136 with SMTP id hs8mr40446245wib.73.1432122799197;
Wed, 20 May 2015 04:53:19 -0700 (PDT)
Return-Path: <x@x.nl>
Received: from x.net (x.net. [xx])
[Code] ....
testmessage
The server is not blacklisted...
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Mar 11, 2009
I cannot figure this out.. I have tried EVERYTHING..
I am running a php script using the mail() function and sending an email..
I have had reverse dns point to the domain
I set an SPF record
My IP is not blacklisted.. I have had the dedicated server for 2 years now also
I modified a few things in the sendmail files.. I am stuck..
I am running freeBSD.. My buddy has his server set up with all of the same sendmail settings being the same.. and his emails don't get flagged..
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Jun 27, 2008
Server: cpanel / centos 5
Problem: client claims emails to *only to* hotmail are delayed/queued for days.
Exim log:
=1450 id=20080627072040.tk66q718akgsss4k@webmail.cleintdomain.com T="testmail" from <info@cleintdomain.com> for user@hotmail.com
/var/log/exim_mainlog:2008-06-27 07:20:42 [15104] 1KCCwS-0003v3-I7 => user@hotmail.com F=<info@cleintdomain.com> P=<info@cleintdomain.com> R=lookuphost T=remote_smtp S=1807 H=mx4.hotmail.com [65.54.245.104]:25 C="250 <20080627072040.tk66q718akgsss4k@webmail.cleintdomain.com> Queued mail for delivery" QT=2s DT=1s
Is this somewhat in my control or not?
I have max outgoing mails per hour set to 100 and mail queue run at 60 minute intervals.
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Nov 23, 2007
all email servers (gmail, mail.com , ...) accept emails coming from my server only hotmail doesn't reicive
when I run this command in SSH : echo "test mail" | mail -s "test" xxxx@hotmail.com
I have in my exim_mainlog :
PHP Code:
7-09-12 13:44:11 1IVPhb-0008Cm-Rz <= root@server.xxxxx.com U=root P=local S=3822007-11-24 13:44:12 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed2007-11-24 13:44:29 1IVPht-0008D9-UC <= root@server.*********** U=root P=local S=3822007-11-24 13:44:30 1IVPht-0008D9-UC => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx1.hotmail.com [65.54.244.136]2007-11-24 13:44:30 1IVPht-0008D9-UC Completed2 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed
telnet mx4.hotmail.com 25 give :
PHP Code:
[root@server ~]# telnet mx4.hotmail.com 25Trying 65.54.245.104...Connected to mx4.hotmail.com (65.54.245.104).Escape character is '^]'.220 bay0-mc10-f4.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Wed, 12 Sep 2007 03:49:15 -0700
my datacenter reply me :
PHP Code:
Hello,We have investigated your issue in detail. We tried to sent mails from the server to our Softlayer hotmail account. From the logs, it is clear that the mails are sent successfully from the server.=========2007-11-23 23:50:29 1IviI1-0001De-SX <= root@server.XXXX.net U=root P=local S=3612007-11-23 23:50:30 1IviI1-0001De-SX => XXXX@hotmail.com R=lookuphost T=remote_smtp H=mx3.hotmail.com [65.54.244.200]2007-11-23 23:50:30 1IviI1-0001De-SX Completed========But this is not received at the hotmail mailbox. Hence this is an issue at their end. You may contact the hotmail support to resolve this.Regarding the spamming, we could find a lot of mails from the user nobody. You can prevent the user nobody from sending the mail from WHM as follows.Please select the option "Prevent the user "nobody" from sending out mail to remote addresses" from WHM >> Main >> Server Configuration >> Tweak Settings >> Mail option.
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Dec 10, 2007
SPF correct
DNS correct
Submitted to sender ID 2 weeks ago
Mail server tested to other mail clients all ok
GMAil header test. SPF pass
DNStools test: reverse dns, all ok
Blacklists checked. Im not on it
I cant find any reason anymore why my mails dont arrive.
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Jul 6, 2007
I have 4 VPS with CPanel at knownhost.
I realized that whenever i send an email to hotmail it gets at their spam box.
Is there a way to solve this? Do you know how can i contact hotmail?
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Nov 9, 2007
Member join confirmation email and any other emails from my site doesn't reach HOTMail.
It sends to yahoo and gmail OK. But, email doesn't reach hotmail, not even in junk folder.
What happen? What's problem? I checked my site with black list. It seems ok.
Why this happen and what's problem? How Can I solve it?
You can test like following.
Go to following link
[url]
Input any hotmail or (may be AOL too.).
Send it.
You don't get the email.
If you put yahoo. You will get it.
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Jun 19, 2007
am going to rent a VPS solution but after some testing most of the providers emails get into my hotmail junk folder (new account, no filters), can somebody recommend one without this problem?
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Nov 25, 2007
iam always having problem with Email know i have order a new server i try to use some script like phpbb.vb.ipb and some other script that have options to send email when people register etc...
if i register use hotmail there is no email will come to me in my inbox why ?
but if i send email from my hotmail email to my domian name email i get it
so i make some research on the net i find something maybe this could be the problem but as i am newbie to the server i have no idea how i can fix this problem
Quote:
set reverse DNS for your IP address and if possible an SPF record for your domain.
as you can see he is asking me to set the dns etc i dont no . is there anything i could do via WHM/CP/SSL"PuTTy" etc
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Sep 17, 2007
I have problems sending emails from my VPS to Hotmail and Gmail email accounts. This is a new VPS with some new websites so they are not blacklisted for spam or anything like that.
After users register at my website they receive a welcome email, but with Hotmail/Gmail accounts they end up by default in the spam/junkfolder.
I also have a refer-a-friend and a forgot password form -> with gmail users they both end up in the spamfolder, with hotmail users they both do not show up at all!
I read somewhere that editing the DNS zone could solve this problem with adding a SPF record (see also [url]).
I have added the most common SPF record "v=spf1 a ~all" as TXT record type but after a few days nothing has changed.
so all email send from the VPS to Hotmail/Gmail email accounts will directly be send into the inbox.
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Nov 27, 2007
I Have a server and i have access to the root etc... so i notice a few days ago that my server dose not send any email to hotmail etc.. so i have posted a thread and i get answer
Quote:
set reverse DNS for your IP address and if possible an SPF record for your domain.
i have no idea where to set my dns this is what i do not undestand..
so i ask how And the answer was
Quote:
Contact your provider and ask him to set a reverse DNS entry for your IPs. Only he can do it, you can't do it yourself.
And the answer was to contact the Server Provider
Quote:
No. reverse dns is done as a provider level. It has to be done within there servers that handles the requests for RDNS. Sometimes depending on your provider, they allow this in the billing center. Other times you flat out need to make a request.
And Here is anther answer telling me i still need to contact the provider..
So i did i submit a ticket and wait 5-6 day for them to respond to my ticket and this is what my Server provider have reply to me...
Quote:
A: Hi, Creating DNS record for our client is beyond the scope of our support. You can edit your dns entry for a domain to add the txt dns record and insert in the text field the spf header as describe in your link. This is a good link to use to learn how to create SPF record. You should have a reverse dns lookup for your mail server. This mean that your IP will return the domain of your mail server. This is important to not being tag a spam by many anti-spam solution. Thank you,
so know i have no idea what to do .. all iam asking sinise iam root and i have full server access where do i need to make change to get the send email work?
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Jun 5, 2009
one of our dedicate server which host only one website and use vbulletin.
we are unhappy about sending mail and it goes to spam box.
but we see that some website send many mail. for examle they have 1,000,000 user and send email to them every day.but their email send to inbox
what can we do about it?
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May 22, 2009
One of my clients is trying to send an email to someone who has barracuda spam filter on their systems. the spam filter is rejecting the email and marking the IP address as poor.
The IP address that it is rejecting is not the address of the SMTP server but the PC address (Outlook client). is this normal to check the client pc IP address and not the SMTP server?
The response from the spam filter includes a link to check the IP address which reports the IP address status as "poor".
The problem is this IP address is a dynamic IP assigned by the clients ISP. I tried a couple of IP addresses within the same subnet and they all seem to be marked as poor.
Does anyone have any suggestions on how I can fix this issue?? I have included the (masked) response from the spam filter below:
Code:
From: Mail Delivery System [mailto:Mailer-Daemon@my.webhostsserver.com]
Sent: 21 May 2009 12:51
To: clientemail@clientdomain.com
Subject: Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
to@emailaddress.com
SMTP error from remote mail server after end of data:
host mail3.emailaddress.com [193.XX.XXX.91]: 554 Service unavailable; Client
host [my.webhostserver.com] blocked using Barracuda Reputation;
[url]
------ This is a copy of the message, including all the headers. ------
Return-path: <clientemail@clientdomain.com>
Received: from [82.XXX.XXX142] (helo=JohnD)
by my.webhostsserver.com with esmtpa (Exim 4.69)
(envelope-from <clientemail@clientdomain.com>)
id 1M76nq-0002SF-Jh; Thu, 21 May 2009 11:51:17 +0000
From: "John Doe" <clientemail@clientdomain.com>
To: "'Paul Smith'" <to@emailaddress.com>
Cc: "'Someone Else'" <someoneelse@adomain.com>
Subject: Week commencing the 30th June
Date: Thu, 21 May 2009 12:51:09 +0100
Message-ID: <003601c9da0a$7365a865$5a30f920$@jdoe@clientdomain.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0037_01C9DA12.D53A1060"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AcnaCm5j32za/IgbRHavuUl2ZVBwWA==
Content-Language: en-gb
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Apr 16, 2008
I have a dedicated server in which i host 4 web sites using plesk one of them is mysite.com. That one is also set for ns1.mysite.com ns2.mysite.com.
(all domain names below are just example names)
Dns records for my apple.com orange.com and banana.com uses ns1.mysite.com and ns2.mysite.com my name server is also in the same machine.
In orange.com dns settings are as follows.
Code:
80.111.11.11 / 24PTRorange.com
orange.com.NSns1.mysite.com.
orange.com.NSns2.mysite.com.
orange.com.A80.111.11.11
orange.com.MX (10)mail.mysite.com.
orange.com.TXTv=spf1 a mx include:gmail.com,yahoo.com,hotmail.com ~all
ftp.orange.com.CNAMEorange.com.
mail.orange.com.A80.111.11.11
webmail.orange.com.A80.111.11.11
www.orange.com.CNAMEorange.com.
80.111.11.11 is dedicated ip for orange.com.
The PROBLEM:
The thing is whenever the server sends email it is flagged spam by yahoo, hotmail etc. I have created SPF for my orange.com but it is still marked as spam...
I have checked dns report for both mysite.com and orange.com but they seem to be OK with no warnings either.
I want to create a spf record or make somthing so the emails does not marked as spam.
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Dec 19, 2008
I received many email spam recently, with the sender address from my own server.
Eg.
my domain = www.shashinki.com
email spam that I received = shop@shashinki.com which is being sent to my own email address of shop@shashinki.com. Yes, the sender is my own email address account.
I checked using gmail and the sender is from my own server IP address and the sender's email address seems to be valid and is from my own email account.
I have changed the password of my email address, added SPF to my email system...etc. I have done all that I can think of, but I still get the same spam emails.
What can I do and what should I do? I got really tired of this and I am worried that my server is being used to send spams to others.
My server is with LayeredTech, unmanaged server, so I dont have a manager to help me.
Hope to get some insight and help from sifus here...
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Dec 3, 2008
i have been receiving lot of spam emails with from and to address being the same email of my domain with content being "click here to see web page" or an image link of viagra shop seen. sometimes it is sent with title "delivery status failure"
i checked the mail headers and it seems that they do not originate with contact form since i used captcha to protect them.
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Sep 16, 2008
I currently have a problem with my websites email going to spam. Most of the mail my website sends out, responses to registration, lost passwords etc...gets sent to spam. I have never used this site to send mass email or newsletters. I was thinking of getting an external hosted email solution, but wanted to know what you thought is the best solution for this and what you use to send out emails from your site.
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Mar 4, 2008
One of my servers is being used to send spam. The spam is coming from nobody@server.mydomain.com
I've found one user who's account was sending spam emails by using what i found @
[url]
However now i don’t seem to be able to stop the issue the same way as the log file does not contain the account being used anymore.
If there anyway i can stop mail being sent from nobody@server.mydomain.com completely? or even better only allow mail to be sent from valid email accounts on the server?
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Jan 24, 2007
I work at a small startup. We have a database of contact information that is available on a subscription basis; people signup up and can download a limited number of contacts each month.
A core part of our signup is to send an activation email to the client. The email has a link back to our site. Clicking on the link activates the account and allows the client to log in.
Sometimes -- not always, but probably 20% of the time -- the client's email server will reject our activation email as spam. We see this alot with hotmail clients, and occasionally with others.
We're able to reproduce the problem. It appears to be an issue of the mail headers rather than the email content. I think it's related to the way we have our internal email configured: our email is hosted at Network Solutions, but we send the activation emails from our server at LiquidWeb. The activation email specifies a 'from' address that includes the domain that NS hosts.
My questions are: would this configuration cause email recipients to identify our email as spam? Short of moving our email server mgmt to our LiquidWeb server, is there anything we can do to avoid this issue from causing our email to look like spam?
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Aug 12, 2007
I just found that some spammer send email through my server. I am using sendmail.
So if they know my domains in /etc/mail/local-host-names, can they spam email through my server without knowing username and password?
Do you think postfix is a better solution? The server is used by me only. I even won't connect to the server to sendmail. I use web mail to check email in the server.
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Dec 11, 2006
Several companies like Fast servers and the planet provide spam filtering mail gateways (Spirus/ Barracuda etc).
Are there any reliable affordable 3rd party services out there as well?
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Jul 5, 2009
My web development company has just launched a new website in Hong Kong.
It's a brand new site, so obviously hasnt even been listed on google yet.
One MAJOR problem we're facing is ALL email sent from the server is going to Spam/junk mail folders. We dont have a dedicated mail server and all mail is being sent via the web servers localhost (via a phpmailer script)
The site is member driven but members cannot join the site, because their account activation emails are going to spam/junk and theyre not finding them (we do mention for people to check their spam/junk but alot of people still dont)
So i am wondering if anyone has any tips how i can get the site listed as not spam. its a .hk domain name so i'm wondering if its only because im in australia that its going to spam for me?
either way id like to get the problem solved quickly, so if there is any verification/testing i can do to approve the site i would appreciate to find out.
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Jul 2, 2008
How can I prevent spam email to be send out by my servers?
How can I restrict how many emails per hour can be send based on domain name? I know hostgator and hostmonster has that type configuration.
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