Hotmail not receiving any emails from my server nevertheless log files is ok no problem and messages sent every thing is ok recently i contacted with my server's provider to make a ptr record at dns to fix hotmail problem and i shoked when i notice that they put a wronge ip
My Q: is that ptr record is important and it could be the reason for making hotmail rejecting my emails
I tried to send an email to Hotmail.com and I get error messages. However, I can send an email to another email address that forwards to hotmail and it arrives correctly.
When sending via SquirrelMail I get:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
%%%%%%%@%%%%%.com SMTP error from remote mail server after MAIL FROM:<%%%%%%%@%%%%%.com> SIZE=1813: host mx3.hotmail.com [65.54.244.200]: 550 SC-001 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit [url]for email delivery information and support
I have correct TXT dns entries. Doesn't matter what email I sent to hotmail, they all get rejected. They don't even appear in the junk box
I have 2 cPanel servers with normal decent setups, and until today, HOTMAIL/LIVE is not accepting my e-mails.
There is no problem with GMAIL & YAHOO, btw.
When I mentioned not accepting my e-mails means it will always appear inside the Junk box instead of Inbox (for every domains in both servers)
I've tried to contact Microsoft support many times but they keep repeating the same thing. I've tried everything including make sure that my IP reputation is clean, and having domain keys.
I need some advise from you guys out there that has this issue before and start from sketch, what do I need to do to identify what Microsoft servers actually want from me?
Here's their 'robotic' respond.
1) Make sure that you have SPF/SIDF records in place. You can go to [url] for more information on this.
2) Clean up your lists. Remove those who do not want to receive the emails. Make the unsubscribe process more visible. Hotmail also has a sender complaint feedback loop program called the Junk Email Reporting Program (JMRP). Enrollment in this free program will benefit you as a sender as it will keep your email lists updated and populated with interested Windows Live Hotmail Customers. This program will help you to remove those Windows Live Hotmail Customers who do not want to receive emails from your company. If you are interested in joining this program, please visit [url _options_form_byemail&ct=eformts
3) Ensure that there is not anything technically wrong with your MTA. Are your DNS records updated, are you transmitting data upon making the SMTP connection, and is the problem isolated to any specific machines? Do your SMTP logs show any failures?
4) Segment your mailing infrastructure by IP. Marketing email, transactional corporate email, "forward to a friend" email and signup emails should be sent from different IP's. This will help to identify what types of messages are being flagged by Hotmail customers.
5) Strengthen the sign up process. Confirm that you are using a double-opt-in sign up process. This will not help in removing existing Hotmail customers from your email lists, but it will confirm the authenticity of those who sign-up for your email campaigns and newsletters.
6) If you have any feedback loops setup with other ISPs, you should look for trends to try to determine possible causes - a new data source? New advertisement? Maybe folks signing up do not recognize the mail?
7) Clearly mark your emails so that Hotmail customers are able to identify quickly and easily that they requested emails from your service.
8) Do some analysis on the data regarding complaints - look at Hotmail customers who have never clicked, opened, responded or bounced in any way. These poor performers could contain many bad addresses.
9) Evaluate the frequency of your mailings. Are you making your mailings less relevant and welcome by sending too many emails?
10) Enroll in the Sender Score program. This is the only white list that Hotmail uses. It is owned and operated by Return Path. You can find information about this program at [url
11) Please visit [url] to verify that your IP is not being listed on any third party block lists.
12) We also recommend that you take advantage of the following email delivery consulting companies who participate in the Messaging Anti-Abuse Working Group [url] ), and the Authentication and Online Trust Alliance [url]
I have one of our servers that is bouncing all sent emails to hotmail, MSN and some others. The emails often come back saying they are bounced as SPAM.
There were SPAM issues on this particular server at one point, but have since been corrected one we tightened it up.
Now, how can I fix this? Can I change the servers hostname? Are they rejecting by hostname, or by IP?
And do I need to just contact each provider and try to get off their blacklist?
I run a dating site, but for some reason hotmail is rejecting certain emails.
When a user receives a message on my site, they get a notification by email to come check their message on the site. This part works, even with hotmail.
However, when a NEW user registers on the site with hotmail, they aren't getting the confirmation email they would normally get, and as a result they can't join the site. Other email providers get this confirmation email, but not hotmail.
I have problems sending emails from my VPS to Hotmail and Gmail email accounts. This is a new VPS with some new websites so they are not blacklisted for spam or anything like that.
After users register at my website they receive a welcome email, but with Hotmail/Gmail accounts they end up by default in the spam/junkfolder.
I also have a refer-a-friend and a forgot password form -> with gmail users they both end up in the spamfolder, with hotmail users they both do not show up at all!
I read somewhere that editing the DNS zone could solve this problem with adding a SPF record (see also [url]).
I have added the most common SPF record "v=spf1 a ~all" as TXT record type but after a few days nothing has changed.
so all email send from the VPS to Hotmail/Gmail email accounts will directly be send into the inbox.
the xxx@enotecalatorreroma.com is the one that for months and still now is giving problems when sending emails. Sent emails to Hotmail are going to Junk folder.
All my Mxtools are ok... No problem with it ... Not in blacklist ...
Spoiler: Spam List Test Result SMTP Banner Check OK - 151.80.148.113 resolves to ns1.elattal.com SMTP Reverse DNS Mismatch OK - Reverse DNS matches SMTP Banner SMTP TLS OK - Supports TLS. SMTP Connection Time 0.967 seconds - Good on Connection time SMTP Open Relay OK - Not an open relay.
A friend pointed out today that urgentVPS' WHMCS license had expired so he was unable to get to support tickets, he also said about the phone number not working properly. Wondered if anyone could shed some light on this situation, or whether I should get ready to back up and pack up?
way to restart mysql and named if they drop. I'm on cpanel.
I've searched and found the following:
For mysql:
Code: NUMBER=`ps --no-heading --user mysql | wc -l`; [ $NUMBER -eq 0 ] && service mysql restart; For named:
Code: NUMBER=`ps --no-heading --user named | wc -l`; [ $NUMBER -eq 0 ] && service named restart; I have these set to run every 5 minutes, just to check if mysql/named are running. I found out that it doesn't work: I woke up to a whole bunch of sql errors and realized that mysql dropped while I was asleep... I type in "service mysql restart" manually and it restarts as usual, so I know that the command to restart sql works fine, but the restarts aren't triggering in the first place.
I keep having tons of spams in the Drop folder of my Windows SMTP which I enable only for sending out forms. How do you normally stop this? I cant stop the SMTP as it is for forms usage. Relays are already set to my local IPs
I have created virtual SMTP server in IIS6 and while send e-mail from the same server using SMTP IP address, the e-mail do not reach recipient, all sent e-mails goes directlly to DROP folder and stay it that folder.
I have checked event viewer, no error, also used telnet to create and send e-mail, no error.
(This is the first review I've ever written for practically anything so please bear with me. I feel the need to share my experience to try to help others after all the great advice and info I've received around here.)
If you've done everything you think you can do to improve the responsiveness of your websites like add a mysql cache, PHP opcode cache and various other tweaks, I discovered there is still one more easy thing you can do for a big improvement: replace Apache with LiteSpeed. It's way too easy not to try it and you can leave Apache completely intact to go back to at a moment's notice if you so desire.
I call LiteSpeed a "drop-in" replacement because it uses all my httpd.conf and .htaccess settings without modification. This was critical for me as my sites have some very complex rewrite rules. Other solutions like LightHttpd require extensive work to make changes if you use fancy mod-rewrite rules. LiteSpeed does not need any fiddling. LiteSpeed just adds it's own clean little web interface so you can tweak if you want to, but I didn't really have to change anything. Last but not least, LiteSpeed gets along with Cpanel and DirectAdmin without any conflicts. LiteSpeed's so compatible I can literally do this on my server and the visitors don't even notice the difference (except speed of course!)
service httpd stop service lsws start (and visa versa)
I discovered LiteSpeed after reading that the main WordPress.com site had switched to it and had great success (they have a quarter million registered bloggers and of course many millions more daily readers).
The main reason I tried LiteSpeed is because it's roughly twice as efficient in memory use and performance than Apache 1.3 & 2. It runs PHP up to 50% faster than Apache and static files get served several times faster (faster than thttpd & lighthttpd). So this means you can either double the number of active connections you currently max out at now, or make a regular website respond nearly twice as fast, or under heavy loads still respond within a reasonable amount of time when Apache would be completely unresponsive.
The last situation was exactly what I was hoping for and LiteSpeed helped me keep my sanity on a bad VPS node.
Basically a couple months into owning my first VPS (after many years of shared-hosting experience) I started to realise many of the industry promises about VPS are an outright lie. You are far from isolated from your neighbours. Any disk load created by bad neighbours, mysql abuse or otherwise, will directly affect you and you are powerless to stop it. It's the most poorly regulated resource on any VPS node and it can be made worse by slack, ignorant or inexperienced hosts who do things like move accounts during busy periods onto and off a node at the root level which ties up the entire node for an hour or more. Under Apache, I was getting timeouts during peak visitor times and that was very upsetting.
On top of my VPS neighbour troubles, no matter how I fiddled with Apache's settings (with all the helpful guides around here) I could not make it comfortably fit within the guaranteed memory limit of my VPS with Cpanel, which I really wanted to keep as it's much easier for my end-users. Switching to LiteSpeed caused a radical drop in memory use. I've seen nearly 1000 people online within a one minute period on one of my sites and it still fit comfortably within my memory limits and stayed extremely responsive.
I've discovered another plus to LiteSpeed along the way that no-one else seems to mention. It's the only server software that "out of the box" seems to serve web compressed (gzipped) pages properly as chunked output. This means a visitor will start to see the page immediately as soon as the first part is sent vs. on Apache, mod_gzip actually de-chunks all the output, waits for it to finish, then compresses, then sends.
Mod_deflate on Apache 2.0 was supposed to fix this but it usually doesn't work properly and I've never gotten 2.0 to do compressed+chunked output on my sites without alot of fiddling and help from PHP. It also doesn't seem as smooth as LiteSpeed's output which gives you that "silky" watch-the-webpage render effect that's mentally rewarding to visitors.
On the downside, there is one reason you wouldn't use LiteSpeed - if you use highly customised Apache mods. LiteSpeed cannot support custom mod's and their directives. It does have a lot built in however that Apache does not, so you may way to examine if you can accomplish what you are trying to do another way.
I started with LiteSpeed 3.1 and when I found an incompatibility with an obscure Apache feature (ie. ErrorDocument's as plain text output: ErrorDocument 404 "Not Found" was not supported) they fixed it for me in a day or so after I reported it on their forum. The same for PHP support of "Apache_Response_Headers". Note I am not even a commercial customer! They are now up to 3.2 which has a few other fixes.
The free version of LiteSpeed has a limit of 150 simultaneous connections (plus the linux stack of 200 more which will backlog). I've never seen that limit hit. It's so intelligent about closing connections as needed that it's not an issue for me. Perhaps on a dedicated server with many virtual hosts this will be a problem. Up to version 3.1.1 that was the only limitation, however unfortunately in 3.2 they have decided to also limit virtual hosts to "5", so that's something else you'll have to consider if you want the free version, otherwise the commercial version has a free trial and money back guarantee.
Some people were upset with me that I wouldn't name my VPS host when I was constantly complaining of troubles but that's just my style when I have nothing nice to say still have to do business with them, so don't name names. But when I have something nice to say about a company, I like to speak up. So I heartily recommend LiteSpeed and hope other people give it a try - especially if you are on my VPS node ;-)
I just got my servers up, DNS servers what not and my main plesk server for shared/reseller hosting.
Now for the weirdest thing ever!
I started working on my plesk packages a few days ago, after I got plesk installed.
Systems stats as follows
Supermicro AS1021M-T2 barebone [url]
Has 16GB of infeon DDR2-667 memory. 2 250GB hard drives in mirrored configuration with the Acera 9500 w/ 256MB of memory
Running Cent OS 4.4
For some reason, Everytime I go into Plesk, or any of the websites that are contained in Plesk, The nic card drops out, wont allow any activity to get through, both ways.
Sep 4 19:11:11 debian sm-mta[25383]: l84FYDPw016811: to=, ctladdr= (2001/2001), delay=01:36:58, xdelay=00:00:00, mailer=esmtp, pri=930403, relay=lsean.ezweb.ne.jp., dsn=4.0.0, stat=Deferred: Connection timed out with lsean.ezweb.ne.jp. We're absolutely unable to track or find out who is sending it or how to stop this.
So I'm wondering if it is possible to prevent sendmail from sending to:
lsean.ezweb.ne.jp, OR docomo.ne.jp, OR softbank.ne.jp
/var/mail/vhostswww logs are not showing helpful info at all. Eg:
Code: --l84GRnX5029819.1188924137/debian--
Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=ISO-2022-JP Mime-Version: 1.0 From: hanako.@docomo.ne.jp Subject: To: a_j.n-y_bluespider-tattoo@softbank.ne.jp Message-Id: <200709041410.l84EA0Fh007971@debian> Date: Tue, 4 Sep 2007 16:10:00 +0200 Tue, 4 Sep 2007 16:10:00 +0200 by debian (8.13.4/8.13.4/Submit) id l84EA0Fh007971; Received: (from vhostswww@localhost) for ; Tue, 4 Sep 2007 16:10:00 +0200 by debian (8.13.4/8.13.4/Debian-3sarge3) with ESMTP id l84EA0jk007973 Received: from debian (localhost [127.0.0.1]) Return-Path:
<<< 503 No recipients specified 550 5.1.1 ... User unknown <<< 550 Invalid recipient: >>> DATA ... while talking to mx.softbank.ne.jp.: ----- Transcript of session follows -----
(reason: 550 Invalid recipient: )
----- The following addresses had permanent fatal errors -----
from localhost [127.0.0.1] The original message was received at Tue, 4 Sep 2007 16:10:00 +0200
--l84GRnX5029819.1188924137/debian
This is a MIME-encapsulated message
Auto-Submitted: auto-generated (failure) Subject: Returned mail: see transcript for details boundary="l84GRnX5029819.1188924137/debian" Content-Type: multipart/report; report-type=delivery-status; MIME-Version: 1.0 To: Message-Id: <200709041642.l84GRnX5029819@debian> From: Mail Delivery Subsystem Date: Tue, 4 Sep 2007 18:42:17 +0200 Tue, 4 Sep 2007 18:42:17 +0200 by debian (8.13.4/8.13.4/Debian-3sarge3) id l84GRnX5029819; Received: from localhost (localhost) Return-Path: From MAILER-DAEMON Tue Sep 4 18:42:17 2007
--l84GRnX4029819.1188924135/debian--
Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=ISO-2022-JP Mime-Version: 1.0 From: hanako.@docomo.ne.jp Subject: To: a_j.n-y_bluespider-tattoo@softbank.ne.jp Message-Id: <200709041411.l84EB8CS011861@debian> Date: Tue, 4 Sep 2007 16:11:08 +0200 Tue, 4 Sep 2007 16:11:08 +0200 by debian (8.13.4/8.13.4/Submit) id l84EB8CS011861; Received: (from vhostswww@localhost) for ; Tue, 4 Sep 2007 16:11:09 +0200 by debian (8.13.4/8.13.4/Debian-3sarge3) with ESMTP id l84EB8f6011862 Received: from debian (localhost [127.0.0.1]) Return-Path:
<<< 503 No recipients specified 550 5.1.1 ... User unknown <<< 550 Invalid recipient: >>> DATA ... while talking to mx.softbank.ne.jp.: ----- Transcript of session follows -----
(reason: 550 Invalid recipient: )
----- The following addresses had permanent fatal errors -----
from localhost [127.0.0.1] The original message was received at Tue, 4 Sep 2007 16:11:09 +0200
--l84GRnX4029819.1188924135/debian
This is a MIME-encapsulated message
Auto-Submitted: auto-generated (failure) Subject: Returned mail: see transcript for details boundary="l84GRnX4029819.1188924135/debian" Content-Type: multipart/report; report-type=delivery-status; MIME-Version: 1.0 To: Message-Id: <200709041642.l84GRnX4029819@debian> From: Mail Delivery Subsystem Date: Tue, 4 Sep 2007 18:42:15 +0200 Tue, 4 Sep 2007 18:42:15 +0200 by debian (8.13.4/8.13.4/Debian-3sarge3) id l84GRnX4029819; Received: from localhost (localhost) Return-Path: From MAILER-DAEMON Tue Sep 4 18:42:15 2007
--l84GRnX3029819.1188924134/debian-- How would I solve this problem as it's making our server load skyhigh 24/7.
Additional info about system: > Debian Linux, latest kernel > Sendmail (we've tried postfix, exim, with same results) > Non cPanel system.
My IP in clean from any blacklist/RBL databases but hotmail is blocking with the error message below:-
Remote host said: 550 Your e-mail was rejected for policy reasons on this gateway.
Reasons for rejection may be related to content such as obscene language, graphics, or spam-like characteristics (or) other reputation problems. For sender troubleshooting information, please go to [url]. Please note: if you are an end-user please contact your E-mail/Internet Service Provider for assistance.
i have a very strange problem with hotmail service i can't send any email from my domains to any hotmail account and i can't send any email from hotmail account to any domain use my IP
when i send email using my mail server i got this reply
SMTP error from remote mail server after MAIL FROM:<myemail@mydomain.com> SIZE=2402: host mx1.hotmail.com [65.54.244.136]: 550 DY-002 Mail rejected by Windows Live Hotmail for policy reasons. The likely cause is a compromised or virus infected server/personal computer. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit [url]for email delivery information and support
i contact hotmail and they only reply my with AUTOMATIC EMAIL Asking my if i can update my MSN SOFTWARE
